Search Results for: management

July 19, 2018

When it comes to change management, culture sometimes eats strategy for breakfast

by Gary Chandler • Features, Flexible working, Workplace design

21st Century organisations are under constant pressure to evolve. They are beset by a number of forces that demand they change constantly. These include the need to restructure the organisation, adapt to new technologies, respond to competitors and changes in the economy and legislative environment. Inevitably, this constant need to change affects both people and the built environment in very profound ways. However, according to a study of Culture and Change Management published by the Katzenbach Center, only around half of all transformation initiatives meet their objects over time. Among the biggest obstacles to successful change management cited by the study is change fatigue, which is characterised by a lack of empathy and a widespread failure to engage with the change process.

July 6, 2018

A storm brewing around the workplace and facilities management

by Cathy Hayward • Comment, Facilities management, News, Workplace design

In Shakespeare’s plays, the sky often goes dark and a storm starts to brew as a prelude to tragedy or violence creating a sense of foreboding. And so it was at today’s BIFM AGM in the lead-up to the special resolution to change the name of the institute from the British Institute of Facilities Management to the Institute of Workplace and Facilities Management. After a fire alarm test appositely kicked off the event, sun poured through the windows and ceiling panes of the Friends Meeting House in Manchester as BIFM chairman Steve Roots gave an update on the institute’s performance in 2017 and plans for 2018. As he introduced the format for the three ordinary resolutions, the sun dipped behind a cloud and the room was plunged into gloom causing murmurs of nervous laughter among the 80-strong audience. More →

June 12, 2018

Pay rates for senior management reflect longer working hours argues CMI

by Sara Bean • Flexible working, Legal news, News, Workplace

Business Secretary Greg Clark proposed new laws in Parliament yesterday (June 11^th) that new large firms will have to justify their chief executives’ salaries and reveal the gap to their average UK worker. It means that for the first time, UK listed companies with more than 250 UK employees will have to disclose and explain this difference – known as ‘pay ratios’ – every year. However, according to data published today by the Chartered Management Institute (CMI) and XpertHR, basic salaries for senior managers have fallen in real terms, with inflation overtaking pay increases for the first time in five years. At a time when government are shining a light on executive pay, and linking it via a ratio to workforce pay, separate CMI research has found managers worked an extra 44 days a year last year over and above their contracted hours – up from 40 days extra in 2015. The same research found 59 percent of managers are ‘always on’, frequently checking their emails outside of work and one in 10 had been forced to take sick leave because of stress.

May 31, 2018

Podcast: a manifesto for change in workplace and facilities management and the question of what is in a name

by Mark Eltringham • Facilities management, News, Podcasts, Premium Content

The latest Workplace Matters podcast features two brand new episodes. Usual host Ian Ellison of 3edges hands over the reins to Simon Iatrou to explore the intentions of the British Institute of Facilities Management to change its name to embrace workplace, and seek chartered status. Simon is joined by members of the BIFM leadership team: Chairman Steve Roots, CEO Linda Hausmanis, and Director of Insight Chris Moriarty. Ian also joins the discussion in his professional capacity as 3edges Director and workplace specialist, to talk about the research work 3edges have been doing over the past year about the future of FM and its relationship to workplace. BIFM’s manifesto for change announcement triggered a lot of industry interest, and inevitable discussion. It seemed clear from the comments that there were topics and issues worth digging deeper into, to give Workplace Matters listeners and BIFM members an opportunity for more context, so 3edges invited the BIFM leadership team to take open questions directly, and come round the table to discuss them.

April 30, 2018

IFMA finally announces plans for new facilities management chapter in United Kingdom

by Mark Eltringham • Facilities management, News

The International Facility Management Association (IFMA) has approved a petition for the formation of a regional chapter within the United Kingdom. Talks about the chapter have been ongoing for some time. The people behind the creation of the new chapter claim it will offer facilities management (FM) professionals ‘direct localised support that taps into the global industry in ways not currently available in the UK market’. The formation of the chapter, which joins 136 IFMA chapters across more than 100 countries, comes at a time when IFMA, through its collaboration with the Royal Institution of Chartered Surveyors (RICS), is driving formation of practice standards via the International Organization for Standardization and working to more tightly integrate FM with the larger built environment industry. Details of the collaboration can be found at define.fm.

April 18, 2018

Getting meeting room management and room booking software right

by Neil Franklin • Company news, Facilities management, Technology, Workplace design

Meetings and booking of conference rooms and resources are an essential part of any business and unless you have a system to effectively manage and optimise these processes, organising a meeting can be overwhelming and time-consuming. According to a study made by thinkgrowth.org the average employee spends about five hours in meetings per week and four hours preparing for these meetings. The numbers are not decreasing. In fact, meeting frequency is increasing each year and it is clear that business meetings aren’t going away anytime soon.

April 5, 2018

A vision of how the facilities management profession can embrace the modern workplace

by Mark Eltringham • Facilities management, News

Following its March announcement of a proposed name change to reflect a greater focus on workplace issues, the British Institute of Facilities Management has published a new report to explore the relationship between FM and a nascent workplace discipline. According to the authors, the purpose of the report is to ‘highlight the opportunities and challenges that workplace presents for FM by exploring the relationship between FM and workplace – and considering how this relationship could change in the future’. While the report acknowledges that facilities managers have always addressed workplace issues as a core element of their role, recent developments in the way people work and the way firms think about their workspace have led to a new emphasis on workplace as a discipline coupled with a sense that its core principles are subject to a number of misunderstandings.

February 16, 2018

Pearls of elemental wisdom about workplace design and management

by Mark Eltringham • Comment, Facilities management, Workplace design

The greatest conundrum in the endless debate about whether the workplace affects people’s wellbeing and productivity is that it’s still going on at all. We’ve known for decades that people are affected in profound and meaningful ways by their surroundings and the culture in which they work. We know which factors are most important and which work in the absence of others. We know how these factors have shifted in response to changing working cultures and technological advances. And we know which are glib distractions from the real deal.

February 16, 2018

Poor management blamed for low levels of productivity amongst UK workforce

by Sara Bean • News, Wellbeing, Workplace

A third of workers (32 percent) regularly struggle to be productive in their job, and one in six (16 percent) blame their manager – claims a new survey from ADP. This puts bad management ahead of inefficient systems and processes (15 percent) and staff shortages (13 percent) as the biggest drain on productivity in the UK workplace. The UK has been grappling with low productivity levels for a number of years, consistently placed behind other leading economies, such as Germany and the US in official productivity tables. While recent ONS figures suggested a recovery is underway, reporting the biggest jump in productivity levels for six years, the ADP findings suggests that UK PLC isn’t out of the woods just yet. Barriers to productivity also vary significantly based on age, with over 55s the most affected by bad management (20 percent), while 16 to 24-year olds are more affected by social media (22 percent) distractions from colleagues (21 percent) and stress (18 percent).

January 25, 2018

Gender discrimination is rife across the workplace says management body

by Sara Bean • Flexible working, Legal news, News, Workplace

Gender discrimination is rife across the workplace says management body

More than four in five (85 percent) of women and 80 percent of men report that they have witnessed gender-discriminatory acts at work suggests the results of new research by the Chartered Management Institute. The CMI’s latest report ‘A Blueprint for Balance: time to fix the broken windows’ looks into gender diversity best practices, and found patchy results. Despite some leading exemplars, the majority of organisations are still struggling to make a meaningful difference to achieving a gender balanced workplace. According to the report’s survey of 856 managers, just one in four (25 percent) say that their peers and senior leaders ‘actively and visibly champion gender initiatives’. The lack of action cascades down the ranks, with only 19 percent of junior and middle managers believing their senior leaders are committed to the target of gender balance in their organisations. This is in spite of a recent study by management consultants McKinsey that found globally the most gender diverse businesses are 21 percent more likely to financially over-perform than their peers.

January 5, 2018

Poor management driving nearly half of UK workforce to seek a new job

by Mark Eltringham • News, Workplace

Nearly half of the UK workforce (47 percent) will be looking for a new job in 2018, with nearly 1 in 5 people already actively searching for opportunities, according to new research produced by Investors in People (IIP) in their annual Job Exodus Survey 2018. These findings highlight an improvement in satisfaction across the UK job market according to IIP, representing a fall of 12 percent on last year’s figure, where 59 percent of respondents stated the intention to seek a new job. However, despite the reduction in the proportion of those considering a job move, there are still nearly 1 in 4 unhappy workers.