Search Results for: management

What is in a name for the UK facilities management sector?

What is in a name for the UK facilities management sector?

by • Comment, Facilities management

Westminster. Home to fiery debate, unwavering scrutiny, calls for change, and cries of “Order! Order!”. Once again, RICS’s HQ, on Parliament Square, was jam-packed with a passionate and feisty crowd, panellists and audience alike, all set on pushing the industry conversation forward. While some were keen to maintain order during FMJ’s most recent RICS-IFMA debate concerning facility management’s place in the 21st century, others were set on redefining FM in order to pinpoint what this yet unestablished definition means for the future of the profession.

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From FUBAR to Five Star: Delivering Excellent Facilities Management

From FUBAR to Five Star: Delivering Excellent Facilities Management 0

by • Facilities management, News

Mark Wilcock is an experienced facilities management professional and he has something to share with you. His self-written new book From FUBAR to Five Star: Delivering Excellent Facilities Management offers reflections and guidance on a range of challenges that face facilities managers in their day to day lives. Mark is currently Business Support and Planning Manager at The Co-operative Group based in Manchester and was one of the first three thousand members of the BIFM. He has around 25 years experience in facilities management across a number of sectors and in different countries. In the book he shares his thoughts on key issues related to both the day to day and strategic role of facilities managers. All proceeds from the book will be donated to Alzheimer’s Research. Image: Co-op One Angel Square office Manchester, Buro Happold/David Hopkinson

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RICS and IFMA launch Procurement of Facilities Management statement to address “race to the bottom”

RICS and IFMA launch Procurement of Facilities Management statement to address “race to the bottom”

by • Facilities management, News, Property

The Royal Institute of Chartered Surveyors (RICS) has today launched its first professional statement to ‘reduce risk, increase transparency and further trust’ in procurement in facilities management. The RICS Procurement of facility management, RICS professional statement, UK 1st edition, was worked on in collaboration with IMFA, and also the Chartered Institute of Purchasing and Supply (CIPS). RICS says it will be looking to make this a global professional statement in due course. All RICS regulated professionals (mandatory from the 1 October 2018) will be expected to follow this guidance, but according to RICS, adoption of the framework would be competitively beneficial for all property professionals involved in the procurement of FM services, including those acting for landlords and occupiers, FM suppliers procuring services from sub-contractors and investors and public and private occupier organisations.

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When it comes to change management, culture sometimes eats strategy for breakfast

When it comes to change management, culture sometimes eats strategy for breakfast

by • Features, Flexible working, Workplace design

21st Century organisations are under constant pressure to evolve. They are beset by a number of forces that demand they change constantly. These include the need to restructure the organisation, adapt to new technologies, respond to competitors and changes in the economy and legislative environment. Inevitably, this constant need to change affects both people and the built environment in very profound ways. However, according to a study of Culture and Change Management published by the Katzenbach Center, only around half of all transformation initiatives meet their objects over time. Among the biggest obstacles to successful change management cited by the study is change fatigue, which is characterised by a lack of empathy and a widespread failure to engage with the change process.

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A storm brewing around the workplace and facilities management

A storm brewing around the workplace and facilities management

by • Comment, Facilities management, News, Workplace design

In Shakespeare’s plays, the sky often goes dark and a storm starts to brew as a prelude to tragedy or violence creating a sense of foreboding. And so it was at today’s BIFM AGM in the lead-up to the special resolution to change the name of the institute from the British Institute of Facilities Management to the Institute of Workplace and Facilities Management. After a fire alarm test appositely kicked off the event, sun poured through the windows and ceiling panes of the Friends Meeting House in Manchester as BIFM chairman Steve Roots gave an update on the institute’s performance in 2017 and plans for 2018. As he introduced the format for the three ordinary resolutions, the sun dipped behind a cloud and the room was plunged into gloom causing murmurs of nervous laughter among the 80-strong audience. (more…)

Pay rates for senior management reflect longer working hours argues CMI

Pay rates for senior management reflect longer working hours argues CMI

by • Flexible working, Legal news, News, Workplace

Pay rates for senior management reflect long working hours argues CMIBusiness Secretary Greg Clark proposed new laws in Parliament yesterday (June 11th) that new large firms will have to justify their chief executives’ salaries and reveal the gap to their average UK worker. It means that for the first time, UK listed companies with more than 250 UK employees will have to disclose and explain this difference – known as ‘pay ratios’ – every year. However, according to data published today by the Chartered Management Institute (CMI) and XpertHR, basic salaries for senior managers have fallen in real terms, with inflation overtaking pay increases for the first time in five years. At a time when government are shining a light on executive pay, and linking it via a ratio to workforce pay, separate CMI research has found managers worked an extra 44 days a year last year over and above their contracted hours – up from 40 days extra in 2015. The same research found 59 percent of managers are ‘always on’, frequently checking their emails outside of work and one in 10 had been forced to take sick leave because of stress.

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Podcast: a manifesto for change in workplace and facilities management and the question of what is in a name

Podcast: a manifesto for change in workplace and facilities management and the question of what is in a name

by • Facilities management, News, Podcasts, Premium Content

The latest Workplace Matters podcast features two brand new episodes. Usual host Ian Ellison of 3edges hands over the reins to Simon Iatrou to explore the intentions of the British Institute of Facilities Management to change its name to embrace workplace, and seek chartered status. Simon is joined by members of the BIFM leadership team: Chairman Steve Roots, CEO Linda Hausmanis, and Director of Insight Chris Moriarty. Ian also joins the discussion in his professional capacity as 3edges Director and workplace specialist, to talk about the research work 3edges have been doing over the past year about the future of FM and its relationship to workplace. BIFM’s manifesto for change announcement triggered a lot of industry interest, and inevitable discussion. It seemed clear from the comments that there were topics and issues worth digging deeper into, to give Workplace Matters listeners and BIFM members an opportunity for more context, so 3edges invited the BIFM leadership team to take open questions directly, and come round the table to discuss them.

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IFMA finally announces plans for new facilities management chapter in United Kingdom

IFMA finally announces plans for new facilities management chapter in United Kingdom

by • Facilities management, News

The International Facility Management Association (IFMA) has approved a petition for the formation of a regional chapter within the United Kingdom. Talks about the chapter have been ongoing for some time. The people behind the creation of the new chapter claim it will offer facilities management (FM) professionals ‘direct localised support that taps into the global industry in ways not currently available in the UK market’. The formation of the chapter, which joins 136 IFMA chapters across more than 100 countries, comes at a time when IFMA, through its collaboration with the Royal Institution of Chartered Surveyors (RICS), is driving formation of practice standards via the International Organization for Standardization and working to more tightly integrate FM with the larger built environment industry. Details of the collaboration can be found at define.fm.

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Getting meeting room management and room booking software right

Getting meeting room management and room booking software right

by • Company news, Facilities management, Technology, Workplace design

Meetings and booking of conference rooms and resources are an essential part of any business and unless you have a system to effectively manage and optimise these processes, organising a meeting can be overwhelming and time-consuming. According to a study made by thinkgrowth.org the average employee spends about five hours in meetings per week and four hours preparing for these meetings. The numbers are not decreasing. In fact, meeting frequency is increasing each year and it is clear that business meetings aren’t going away anytime soon.

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A vision of how the facilities management profession can embrace the modern workplace

A vision of how the facilities management profession can embrace the modern workplace

by • Facilities management, News

Following its March announcement of a proposed name change to reflect a greater focus on workplace issues, the British Institute of Facilities Management has published a new report to explore the relationship between FM and a nascent workplace discipline. According to the authors, the purpose of the report is to ‘highlight the opportunities and challenges that workplace presents for FM by exploring the relationship between FM and workplace – and considering how this relationship could change in the future’. While the report acknowledges that facilities managers have always addressed workplace issues as a core element of their role, recent developments in the way people work and the way firms think about their workspace have led to a new emphasis on workplace as a discipline coupled with a sense that its core principles are subject to a number of misunderstandings.

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Pearls of elemental wisdom about workplace design and management

Pearls of elemental wisdom about workplace design and management

by • Comment, Facilities management, Workplace design

The greatest conundrum in the endless debate about whether the workplace affects people’s wellbeing and productivity is that it’s still going on at all. We’ve known for decades that people are affected in profound and meaningful ways by their surroundings and the culture in which they work. We know which factors are most important and which work in the absence of others. We know how these factors have shifted in response to changing working cultures and technological advances. And we know which are glib distractions from the real deal.

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Poor management blamed for low levels of productivity amongst UK workforce

Poor management blamed for low levels of productivity amongst UK workforce

by • News, Wellbeing, Workplace

Poor management behind low levels of productivity amongst UK workforceA third of workers (32 percent) regularly struggle to be productive in their job, and one in six (16 percent) blame their manager – claims a new survey from ADP. This puts bad management ahead of inefficient systems and processes (15 percent) and staff shortages (13 percent) as the biggest drain on productivity in the UK workplace. The UK has been grappling with low productivity levels for a number of years, consistently placed behind other leading economies, such as Germany and the US in official productivity tables. While recent ONS figures suggested a recovery is underway, reporting the biggest jump in productivity levels for six years, the ADP findings suggests that UK PLC isn’t out of the woods just yet.  Barriers to productivity also vary significantly based on age, with over 55s the most affected by bad management (20 percent), while 16 to 24-year olds are more affected by social media (22 percent) distractions from colleagues (21 percent) and stress (18 percent).

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