Search Results for: office

Economic recovery, the changing psychological contract and the future of the office

display_img_01There has always been a link of one sort or another between the labour market and office design. So, as the UK’s unemployment statistics continue to fall, they remain moderately high and there continue to be structural changes in the nature of work, typified by this year’s debate about the growing use of zero hours contracts. You have to wonder what impact structural changes,  levels of unemployment and redundancy (around 4 million in the UK since 2008) have had on the way we manage and design our workplaces. There is no doubt that the downturn combined with the structural changes in the way we work have had an effect on demand for commercial property, but what will it all mean in the longer term?

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Leeds Council begins major office refurbishment and signs long term HQ lease

Merrion House, Leeds

Merrion House, Leeds

Leeds City Council has signed a new 25 year lease on its headquarters building Merrion House as part of a programme aimed at consolidating its property portfolio and housing the majority of its staff under one roof. The council claims the long term deal will save it £15 million over the course of the lease following work on a complete office refurbishment and a consolidation of its estate in the city centre. The refurb includes the addition of a new 50,000 sq ft six-storey extension  bringing the total space to around 170,000 sq ft. The revamped HQ will be home to around 1,900 staff including 700 who will move from 13 other buildings around the city. The new agreements is thought to be the largest office pre-let in Leeds for more than 20 years.

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Demand in UK regional office markets beginning to outstrip supply

GlasgowThe latest report from property consultancy Savill’s looking at trends in the UK’s commercial property market paints a now very familiar picture of an increasingly healthy market driven by a number of sectors in general and the tech and media industries in particular, but also of growing confidence outside of London. It also highlights a marked shift away from public sector to private sector employment. Although the upsurge in demand is putting pressure on the supply of appropriate office space in certain parts of the country, a new report published today by KPMG also highlights the growing order books of UK construction firms and an increase in confidence amongst builders.

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Highest take up of regional office space for five years

Leeds Central Sqaure plans

Increasing occupier confidence is leading to the highest take up of regional office space for five years. According to property consultants GVA’s latest quarterly review of the “big nine” regional office occupier markets, total take-up in the third quarter of 2013 was 7 per cent above the five-year quarterly average at 1,737,000 sq ft. Particularly encouraging, say the analysts, has been a recovery in markets that have been subdued for some years. Carl Potter, GVA’S National Head of Offices commented: “In general many are now gearing up for the next phase of activity, although there still remains a real prospect that a lack of appetite for new speculative development will lead in some markets very quickly to a shortage in Grade A supply.” More →

Why the serviced office sector needs to put more effort into its customer service

Serviced offices at Cheapside

Serviced offices at Cheapside

It’s National Customer Service Week, a week-long initiative set up to inspire businesses to take a step back, look at their customer relations and promote excellence in customer service amongst their teams. Across every business in every sector, excellent customer service is key to gaining and retaining custom, and this is particularly the case when it comes to the serviced office industry. Average customer retention rates are just eight months in the officing sector, so addressing this through improved customer service can have a huge impact on the bottom line. I believe the serviced office industry can do more. There is a danger that low retention rates cause companies to place a greater emphasis on winning new businesses, with existing clients’ needs coming second place. More →

More than half of twenty-something UK men would like all male offices, claims survey

boys-clubsAt Insight we report surveys from firms on an almost daily basis. We generally do so without too much comment, trusting that readers are smart or jaded enough to apply their own filters based on whichever company is responsible and the number of people surveyed before dusting them all with a liberal pinch of salt and coming to their own conclusions. Even so, here’s one that may need more seasoning than most. According to a new survey from business supplies company Expert Market, slightly more than half of the UK’s male workers under the age of 30 would like to work in an all male environment, mostly based on the idea that this would mean less flirting, fewer arguments and more work.

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Where’s the desk? UK offices weighed down by paper clutter

UK offices weighed down by paper clutterWe’ve been hearing about the paperless office for more than two decades, BYOD (or CYOD) is supposed to replace ‘dead trees’; but we’re still drowning in paper. Today, the average UK desk is weighed down by almost a stone of clutter – with over a fifth of office workers losing important documents at least once a week, according to office equipment manufacturer Brother. Recent research by the EDM Group echoed these findings, estimating that employees wasted one and a half hours a week looking for misplaced documents and information. One of the causes is the sheer amount of information and data employees now receive, with over half (56%) in the EDM poll claiming that they receive more information at work than they did three years ago. More →

Refurbished office named ‘best of the best workplace’ in BCO awards

BCO best of best winner 2013A refurbished building which houses the manufacturer of the hi-tec GoreTex fabric range has been named the best of the best workplace in the British Council of Offices (BCO) annual awards. W. L. Gore’s Edinburgh headquarters was recognised for its transformation from a building which was no longer fit for purpose to a modern, green and inspirational workplace. National winners in the BCO 2013 awards include the Crystal in London for innovation; Birmingham City Council offices for fit out of workplace; Cannon Place in London for refurbished workplace; and Astellas in Chertsey and Nestle Product Technology Centre in York for projects up to 2,000m²

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If you are moving to new offices, make sure you can get rid of the old ones first

Building 1000 - seemed like a good idea at the time

Building 1000 – seemed like a good idea at the time

One of the most common reasons for large organisations to move to new offices is a consolidation of an extensive and disparate estate that has developed over a long period of time. But what happens when the benefits of the move are scuppered because the organisation finds it impossible to get rid of its old buildings? That is the question facing Newham Borough Council as it emerges that it may have to quit the controversially swanky £110 million offices it moved to in 2010 and back into some of the 26 properties it left at the time and has struggled to unburden itself of since.

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Plans for a new high rise office development in City of London unveiled

Plans for a new high rise office development in City of London unveiled

DBOX for Henderson Global Investors and MAKE

Plans for a new high rise office development in the City of London have been unveiled by Henderson Global Investors. Designed by Make architectural practice, the high buildings at 40 Leadenhall Street, EC3 will vary in height between 7 and 34 office storeys, with two additional basement levels, a roof level plant, and café and restaurant uses at ground floor level.  The total size of the building is 910,000 sq ft, split between 890,000 sq ft office and c. 20,000 sq ft retail. A grade II listed building at 19-21 Billiter Street, built in 1865, will be restored and integrated in the proposed scheme, which it is estimated will create 390 construction jobs, with around 7,000 people expected to work in the completed building. More →

Value of offices and property rental income across the UK hit two year high

Manchester Media CityThe value of commercial real estate in the UK rose for the fourth consecutive month during August, led by increases in the average value of offices, according to a report from Investment Property Databank (IPD). The average value of offices, warehouses, retail and industrial rose by a 0.4 percent across the country. Office buildings rose by 0.6 percent during the month while total return, which combines changes in real estate values and rental income, was 0.9 percent, to reach the highest level since March 2011. The report claims the upturn is down to the wider economic upturn and persistent  low interest rates which incentivise investors to acquire high income generating assets. The report also notes that investors are looking to acquire more property outside of London as the economic recovery spreads across the UK. More →

We deserve better than a polarised debate about cellular v open plan offices

Jacques Tati's Playtime

Jacques Tati’s Playtime

Stimulated by a number of rather unsubtle commercial interests, the ‘in’ workplace discussion seems to have swung from ‘collaboration’ i.e. organisations need more new spaces for formal and informal collaborative interactions, to ‘distraction’ i.e. open plan workplaces are creating a loss of productivity because people whose work requires concentration are impeded by constant interruption. The implication of the latter is that people should keep their ‘cubes’ and open-plan should be avoided at all costs. You can see pretty quickly where the commercial axes are being ground can’t you.

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