Search Results for: people management

Time to address the missed opportunities and wasted resources of the modern workplace

Rapidly changing work and workplaces. Productivity languishing below optimum levels. Staff engagement well below where it should be. Ongoing recruitment and retention challenges. All this has been building over the last couple of years; it would appear that organisations have never had it so tough. There have been plenty of tough times before, of course, but we have been witnessing something of a ‘perfect storm’ in recent months, where a whole range of issues and developments, as well as advancements and opportunities, have come together to push these challenges up the management agenda. But there are things we can do to make the workplace a better experience for everybody.

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Rise in gender and ethnic diversity to boards in finance sector, despite ‘closed shop’

Banking and finance companies within the FTSE 100 have increased gender and ethnic diversity at board level, but there remains a question over whether minorities can break through the glass ceiling, as many of the top roles in banking and finance companies (Chair, CEO & CFO) remain a closed shop for ethnic minority and female leaders. This is according to a new study from Green Park which claims the leadership pipeline, supplying the highest tier of management in FTSE 100 banking and finance companies, now features the highest level of ethnic minority talent in four years, including 15 percent of professionals with a non-white background compared with 5 percent of leadership pipelines for FTSE 100 companies overall and 6.5 percent in 2014. The banking and finance sector has also met the target set by Lord Davies that 25 percent of board members should be female. However, this has been updated by the Hampton-Alexander Review to a target of 33 percent by 2020, which suggests that banking and finance companies will still need to do more to increase the proportion of female leaders in their leadership pipelines.

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Boundary-less workplaces must offer contextual, personalised workspaces

Boundary-less workplaces must offer contextual, personalised workspaces

'Boundary-less' workplaces must offer contextual, personalised workspacesThe future workplace will replace familiar, rigid hierarchies and departments with small, collaborative networks of teams and the lines between individual organisations and ecosystems will blur as companies increasingly cast their net wider to innovate. This is one of the predictions made in a Fujitsu-commissioned whitepaper ‘Workplace 2025’ which argues that businesses must rethink social and technology strategies to plan for the future workplace – or risk being left behind. To appeal to future employees with the right skills, the whitepaper, which was produced by European research firm Pierre Audoin Consultants (PAC) advises that businesses must ensure they are moving towards an environment that provides contextual, personalised workspaces aligned to the individual needs of users. At the same time, they should plan to encourage enhanced peer collaboration by implementing technologies such as augmented reality. The Workplace 2025 report foresees that today’s organisational structures will become more agile, adapting to constantly-changing economic conditions, competitive landscapes and customer demands.

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Over a third of workers have left a job because of the stress it caused them

Over a third of workers have left a job because of the stress it caused them

Over a third of workers have left a job because of the stress it caused them

New research released to mark International Stress Awareness Day tomorrow (Wednesday 1st November) has revealed that more than one third (36 percent) of the working population have left a job because of the stress it caused them, according to research conducted by Citation. It claims that  women are almost 10 percent more likely to leave because of stress than men, and those aged between 25 to 34-years old were most likely to struggle with workplace stress. Worryingly, more than half (53 percent) of employees feel too afraid to show signs of stress at work. More than a quarter (27 percent) think it’ll make them look weak, one in five (18 percent) worry it will affect their career and the remaining 7 percent feel uncomfortable approaching their manager with the problem. Those aged between 18 to 24-years old were most likely to fear for their career and worry about looking weak. Employees between 45 and 54 were notably more likely to feel at unease approaching their manager.

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Review into workplace mental health calls for change in culture and legislation

Review into workplace mental health calls for change in culture and legislation

The independent review into workplace mental health, commissioned by the Prime Minister in January and led by Dennis Stevenson and Paul Farmer, has published its report, Thriving at Work. The review looks at how employers can better support all employees including those with poor mental health or wellbeing remain in and thrive at work. The study found that 300,000 people with a long-term mental health problem lose their jobs each year and that poor mental health costs employers up to £42 billion a year, with an annual cost to the UK economy of up to £99 billion.
The statistics from the Department of Work and Pensions reveal that 300,000 people with a long term mental health problem lose their jobs each year. Analysis by Deloitte, commissioned by the reviewers, also reveals a demonstrable cost to employers, and quantifies for the first time how investing in supporting mental health at work is good for business and productivity. Poor mental health costs the UK economy between £74 billion and £99 billion a year. Deloitte’s analysis shows that the cost to employers is between £33 billion and £42 billion of this number. Evaluations of workplace interventions show a return to business of between £1.50 and £9 for every £1 invested.

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HR Directors turning their attention to workplace design and experience

HR Directors turning their attention to workplace design and experience

The role of HR Directors is going to change in the future as they will increasingly become “curators” of the office, charged with generating the right atmosphere to inspire millennial workers, according to a study of 100 HR Directors by Unispace. The study claims found that there will be greater HR ownership of the physical workplace in the future as human resources becomes more focused on the employee “experience”. A key to future success will be ensuring workers are “engaged with the workplace” and enable them to collaborate in better ways and become more productive. A recurring theme identified during the interviews was a change to the overall decision-making process around physical space. Previously the remit of property and facilities management, it now includes HR representation as standard practice in large organisations. Bringing HR to the table enables the working environment to embody organisational values and contribute towards achieving strategic “people-led” business objectives, such as better staff retention and productivity.

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Workplace design continues to lag behind the needs of modern working life

Workplace design continues to lag behind the needs of modern working life

Companies around the world waste potentially billions of dollars on under-utilised office spaces that are unfit for purpose and do not reflect the needs of modern workers, a recent benchmark study of over 100 workplaces claims. The study, Optimaze Workplace Review, from Finland based workplace analyst Rapal Oy took place during 2016, aggregates space utilisation data collected from 15 countries. The 330 observational space utilisation studies involved more than 6,600 walk-throughs of 111 buildings and 53,600 work spaces around the world to explore the working practices and environments of more than 23,000 people. It also includes a dataset of around 354 million observations of workstation use in total. The report’s main conclusion is that leadership teams are increasingly placing workplace management issues higher on their agendas, aware of the need to align spaces with new working cultures.

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Gender, race, age and sex bias still pervades UK working life

Gender, race, age and sex bias still pervades UK working life

Gender, race, age and sex bias still pervades UK working life

One in four (27 percent) women have been victims of sexism in the workplace and ageism, racism and homophobia continue to mar the working lives of minority groups claims new research. With high-profile reports of sexual harassment and assault in the entertainment industry dominating headlines, the Office Culture report, from Opinium Research, examined gender, race, age and sex biases that pervade modern UK working life and found that over 2.5 million women (20 percent) report being a victim of sexual harassment in the workplace, yet two thirds (67 percent) of women who have experienced this have not reported it to their company. Similarly, despite a perceived cultural improvement in race relations, only half (55 percent) of those subjected to racial discrimination have reported such incidents to somebody in their company. However, ageism is the least reported of all with almost three-quarters (72 percent) of incidents going unnoticed; of those that did report ageism, a quarter (25 percent) of cases were not acknowledged. Action taken on incidents of homophobia were also low; with over a third (43 percent) of cases not being dealt with after the acknowledgement.

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Frederick Taylor was a man of his time not a whipping boy for ours

Frederick Taylor was a man of his time not a whipping boy for ours

Everybody likes a pantomime villain, and for many commentators on management and office design, they don’t come more dastardly than Frederick W. Taylor. Not only do pictures of him betray him as wealthy, white and starched, his ideas and the language in which they are couched are totally out of step with the way we think now. So for anybody writing about enlightened contemporary management practices, it’s no wonder that it is almost customary to start with a rejection of Taylorism in general and his theory of scientific management in particular. The gist of Taylorism laid out in his 1911 book The Principles of Scientific Management is that work should be analysed to establish the most efficient way of doing it, the right person to do that work must be chosen and managers are there to make sure that it all goes to plan. As far as workers are concerned, what we now think of as Taylorism is best (and partly unfairly) summed up as:‘You’re not paid to think. Shut up and do your job.’

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Office ping pong tables a waste of money as solution to low productivity

Office ping pong tables a waste of money as solution to low productivity

Over half (55 percent) of UK employees are productive for less than 30 hours per week yet UK employers plough money into quirky benefits that a majority of employees see as a distraction a new report claims. New research from Sage. ‘Why your workforce isn’t working’ found that while many companies invest in quirky benefits to keep staff happy, their employees aren’t impressed. Only 9 percent believe company outings are a valuable benefit, and even fewer were favourable on office games such as ping-pong – with only 6 percent saying they value it as part of the work experience. In fact, in some cases people felt these were doing more harm than good: with over half (55 percent) saying that they are distracting and decrease productivity. Commissioned by Sage People, the study spoke to 3,500 global workers to uncover what people really want from their employers. The UK findings show the disconnect between the benefits employers provide and what employees want.

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Calls for commercial property sector to have a greater focus on customer experience

Calls for commercial property sector to have a greater focus on customer experience

The UK commercial property industry is undergoing a fundamental shift towards a more customer centric approach, with an increasingly greater emphasis being placed on delivering outstanding customer service to occupiers. This is the key finding of a new report from The British Council for Offices (BCO) entitled ‘Office Service Standards and Customer Experience: a best practice guide’. While for those who hold a very traditional landlord occupier relationship this change in thinking, attitude and operation may feel revolutionary, the report argues we are already seeing the industry evolve across the board. It claims that this is accelerated by new ‘property sector disruptors’, who are driving a shift in the relationship between property owners and corporate occupiers. To ensure they are keeping pace with their changing requirements and aspirations, property owners and managers are increasingly realising the need to invest in building strong relationships with their occupiers

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Unequal access and usage could hold back potential of global digital economy

Unequal access and usage could hold back potential of global digital economy

Digital technologies continue to make impressive advances. Internet infrastructure is improving and the usage of digital tools is growing. The social impacts of digital innovation have also become more pronounced in diverse fields. However, progress is uneven across countries, businesses, and within societies. Broadening access to digital opportunities and helping those lagging behind to catch up would increase the benefits of the digital transformation and help ensure they are widely shared across economies and people, according to a new OECD report. The OECD Digital Economy Outlook 2017 says government policy has not kept pace with the digital innovation and transformation of economies and societies led by big technology firms. It calls on countries need to step up their efforts, invest more in education and skills and encourage greater use of advanced technologies like big data analysis and cloud computing, in particular by small businesses, to make the digital shift more productive and inclusive.

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