October 14, 2019

Full fibre broadband could boost UK economy by billions

by Neil Franklin • Flexible working, News, Technology

The deployment of full-fibre broadband could boost the UK economy by around £59 billion, according to a new report from the Centre for Economics and Business Research (CEBR), commissioned by Openreach. The Full fibre broadband: A platform for growth report claims that connecting the UK to fibre-to-the-Premises (FTTP) broadband could increase productivity, reduce commuting, enable smarter ways of working and improve public services. More →

October 11, 2019

How the Dutch pioneered agile working, wellbeing and smart buildings

by Mark Eltringham • Comment, Workplace design

Many of the challenges we face in selecting the right office design models became apparent during the 1960s as the world adjusted to the first signs of the technological revolution. At the same time, people across Europe were pressing for changes in the way organisations and the economy worked. More →

October 11, 2019

Workers would prefer to lose a job to a robot than a human

by Neil Franklin • AI, News

A new study published in the journal Nature Human Behaviour from academics at the Technical University of Munich and the Rotterdam School of Management claims that most people would prefer to be replaced in their job by a robot rather than another human. The study asked 2,000 workers in Europe and North America to respond to one of two scenarios in which they had to decide on the future of the workforce in an independent organisation or another organisation for which they themselves work which had decided to replace its current workforce completely with either robots or new human staff. More →

October 10, 2019

The unexpected benefits of not saying sorry

by Sean O'Meara • Comment

On October 5th 2018, Tesco, Sainsbury’s, Asda and Morrisons said sorry about something on social media 151 times between them. There were no product recalls. It was just a normal day on corporate social media. I picked that date because it just happened to be the same day that Topshop apologised for removing a feminist book display and it made for a handy comparison. The book display apology got the headlines, but in the shadows of Topshop’s high-profile faux pas, four of Britain’s largest retailers were busy asking forgiveness too. More →

October 9, 2019

Always on work cultures commonplace and harmful

by Neil Franklin • News, Technology, Wellbeing

Just under a third (29 percent) of employees agree with the idea that their workplace has an always on culture, but new research from Microsoft UK suggests that many more are adopting unhealthy ways of working that are having a profound impact on their wellbeing and personal lives. More →

October 9, 2019

Workplace trust is hard earned but essential

by Alexandra Anders • Comment, Working culture

Trust is a tough trait to control and manage. Often, people are reluctant to put their full trust in someone simply because they like to be in control of their actions. Other times, people spend months and years building up a rapport with someone only to find themselves exploited at the last minute, which completely breaks down whatever relationship they might have had.

October 9, 2019

Organisations must meet needs of young parents or risk failure

by Chris Parke • Comment, Flexible working, Wellbeing

Organisations face a problem that could impact their very survival. Parents want to be supported by their employers during the transition to becoming working parents, but organisations are currently ill-equipped to deal with parental leave, or to keep people engaged throughout it. In a world of relentless change, companies failing to react to and meet the expectations of this part of their workforce risk disaster. More →

October 9, 2019

Workplaces should slow down and flex to improve wellbeing

by Neil Franklin • Flexible working, News, Wellbeing, Workplace design

By 2030 we will see dramatic change as office design creates hyper-flexible, human-centric workplaces to inspire new levels of productivity, according to the Workplace Futures report by Nespresso Professional and The Future Laboratory. This implies a fundamental shift not only in how offices look, but –more importantly -in the purpose they serve. More →

October 8, 2019

WeWork, false narratives and the superstate of office design

by Mark Eltringham • Features

So, WeWork then. As the dust settles on whatever has happened, some lessons may be emerging. Many of them are presented in this comment in The Economist and this piece in The Intelligencer in which Scott Galloway of NYU Business School claims that the problems have been evident for a long time. He doesn’t hold back. More →

October 8, 2019

Working hours and the truth about the demands we meet

by Kristoff DuBose • Comment, Wellbeing, Workplace design

As reported recently, Labour’s John McDonnell says that his party would introduce a 32-hour working week. Very French. What’s more, he states that this should not impact on people’s wages because ‘People should work to live, not live to work’. Don’t disagree there. However, for a vast number of workers this isn’t viable; especially in the knowledge economy. Admittedly, there will be people in factories, call centres, etc who will be relieved at the prospect of fewer working hours and more hours with loved ones. More →

October 7, 2019

Workplace experience fails to meet expectations in many new projects

by Mark Eltringham • News

The latest report from workplace analysts Leesman explores the success rate of workplace change projects while analysing the factors behind why many fail. The Workplace Experience Revolution Part 2: Do new workplaces work is the product of a nine-year analysis across 557,959 employee responses in 3,932 workplaces worldwide. The first part of the study, published in 2018, unearthed what it claimed was a series of mission-critical ‘super drivers’ that provide the foundations for outstanding employee workplace experience. Part 2 takes this investigation further by exploring the challenges and stresses that organisations encounter when it comes to delivering employee experience in a new workplace.

October 7, 2019

Workplace interruptions are not all bad

by Elana Feldman • Features, Workplace design

An email pops up on your screen. It’s a client sharing a project update. A Slack message appears. It’s your boss asking a question. A text alert beeps. A colleague wants to know if you will be attending a meeting. Sound familiar? People are increasingly besieged at work by workplace interruptions through email, messaging apps, social media and in-person encounters. More →