August 6, 2018
Levels of digital dependency hit new heights
Most people in the UK are dependent on their digital devices, and need a constant connection to the internet, following a decade of digital dependency and transformation claims a report from regulatory body Ofcom. The findings are from Ofcom’s Communications Market Report, which it claims is the most comprehensive study of how communications services in the UK are changing. Around 17 percent of people owned a smartphone a decade ago. That has now reached 78 percent and 95 percent among 16-24 year-olds. The smartphone is now the device people say they would miss the most, dominating many people’s lives in both positive and negative ways.
Fears of robots taking workers’ jobs appear to have lessened over the last year, a new report has suggested. Research from Perkbox and SEMrush examined fears of robots at work according to online searches from January 2015 to June 2018 in the UK and found that in just one year, from 2015 to 2016 the phrase ‘will robots take my job?’ increased from zero to 1,600 average monthly searches. In 2017, the phrase was searched 197,800 times/monthly on average. In 2018 so far, the average has dropped but it remains relatively high regardless (57,833 searches). According to online searches with keyword ‘robots’ and ‘work,’ people are gradually becoming more concerned about what jobs robots will replace first. The phrase ‘what jobs will be replaced by robots? was rarely searched in 2015. However, in 2016-17 the number rose from 200 searches/monthly on average (2016) to 2,400 on average in 2017 (a 1,100 percent increase). 
Traditional job roles are becoming more complex due to digital transformation initiatives a new poll claims, with UK businesses having to wait more than five months, on average, for new joiners to get up to speed in their jobs. In the research by Robert Half of almost 5,000 CFOs in 14 countries, CFOs in the UK report that the key skills for finance professionals are changing. With digital transformation a priority for many organisations, there is now more focus on skills such as data analysis (cited by 43 percent of CFOs), financial analysis (35 percent), and data forecasting (34 percent). Finding the right people with these abilities is made even more challenging by the fact that businesses around the world are struggling to find qualified professionals. Almost all (93 percent) UK businesses find it challenging to attract qualified accounting and finance professionals. Globally, the issue is equally pronounced, with 94 percent of businesses also reporting similar challenges.
Employers need to recognise the workplace as integral to delivering a business’ commercial strategy, and treat employees as ‘workplace consumers’ – creating ‘frictionless’ experiences and environments that help them perform to their best ability. This is according to a report: ‘Optimising performance: defining, designing, maintaining and evolving workplace experiences’ from Interserve, undertaken in partnership with Advanced Workplace Associates (AWA). The two-year study into the science behind effective working environments argues there is a need to radically re-envisage workplaces to optimise team productivity and maximise the value of physical working environments. It sets out a series of critical steps for knowledge-based businesses to revolutionise the workplace – and thereby aid employee performance. The report argues that traditional silos, from IT and HR to facilities, need to be broken down to integrate the management of the workplace as part of a ‘one-team’ approach; doing so will ensure companies can deliver a streamlined workplace experience which supports employee productivity.
July 31, 2018
How Charles Eames came to have mixed feelings for his most famous chair
by Mark Eltringham • Comment, Furniture, Workplace design
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