Search Results for: people

July 22, 2016

Employees in high performing organisations four times more engaged ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Whether or not you raise an eyebrow every time you hear about the need for employee engagement, there is a growing body of research which links engagement to performance. A new report claims that 80 percent of UK employees who say they work for high performing organisations are engaged compared to only 20 percent of those working for low performing organisations. And 80 percent of employees who think their organisation is customer-centric are engaged. This is five times more than employees who don’t think their organisation is customer-centric (17 percent). The highest performing employees are twice as engaged as the lowest, the survey by ORC International suggests. The survey found that overall employee engagement in the UK remained steady at 58 percent his year but the trends show that personal and organisational performance make a difference to engagement.

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July 21, 2016

Offices not yet smart enough to support new ways of working ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace design

Employees believe their workplace is not making best use of latest technology, but expect this to improve as remote work begins to provide both quality of life and productivity benefits. In the latest Future Workforce Survey conducted by Dell and Intel, nearly half of global employees believe their current workplace is not smart enough, while 42 percent of millennial employees say they are willing to quit their job if technologies are not up to their standard. The research suggest that the addition of collaborative tools and innovations such as internet of things (IoT) and Virtual Reality (VR) will soon become vital to the workplace. According to the poll of nearly 4,000 full-time employees in ten countries, over half (57 percent) believe they will be working in a smart office within the next five years, while 51 percent believe that better technologies will make face-to-face meetings redundant within the next five years.

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July 20, 2016

We need to keep a more open mind about open plan office design

by Maciej Markowski • Comment, Facilities management, Workplace design

Most people will be aware that there has been an historic and enduring debate about whether open plan offices are a good or a bad thing. Past articles whether in the Guardian, Dezeen or across the pond in the Washington Post would typically suggest that they diminish productivity and foster a number of other workplace ills. However introducing open plan design principles into your office is almost certainly a good idea. You really just need to make sure that you provide your employees with a choice of settings that allows them to work somewhere that suits the task in hand whether it’s space for concentration or privacy for confidential conversations in order to make it work. It’s a complex and contentious issue so it’s worth asking where open plan works and where it really doesn’t. If you ask many employees working in open plan offices what is bothering them, they’ll probably tell you two things: that they cannot focus and they have no privacy.

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July 20, 2016

Public health body calls for vaping rooms and extra breaks for e-cigarette users ⁰

by Mark Eltringham • Legal news, Wellbeing, Workplace, Workplace design

For those who recall the endless arguments about the rights of smokers and non-smokers that took place both before and after the ban on smoking in public places, the news that Public Health England has advised employers to set up vaping rooms for e-cigarette users will have a familiar feel. The governmental body claims that employers should make it comparatively easier for people to vape in an effort to persuade more smokers to kick their tobacco habit in favour of vaping, which it claims is 95 percent safer. While it acknowledges that smokers are commonly obliged to huddle outside buildings to indulge their habit, the advice suggests that being forced to vape outdoors as well only serves to “undermine their ability to quit smoking”. The advice suggests that of the 2.8 million people who now vape in the UK, the overwhelming majority are former smokers. However, although their habit is less harmful than tobacco smoking, employers treat both groups in the same way.

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July 18, 2016

The ethics of everyday working life come under the spotlight ⁰

by Neil Franklin • News, Wellbeing, Workplace

The ethics of everyday working life are the subject of two new surveys. A study from job site CV-Library, claims that over half of UK workers believe their workplaces have become ‘more strict’ in recent years over issues such as health and safety and personal behaviour, attitudes and appearance. There are some exception to this, according to the survey, as employers become more tolerant of behaviour such as the wearing of tattoos, relaxed dress codes and making personal calls. The second survey from online expenses management provider webexpenses claims that, contrary to popular belief, people working in sales and marketing are the least likely to lie at work while the most dishonest professions are human resources and IT. Four out of five people working in either HR or IT admit they have committed at least one deceitful deed at work, against while only 60 percent of those working in sales, media and marketing jobs admit to fibbing (unless they’re lying about that, obviously).

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July 15, 2016

ICE makes the case for infrastructure ahead of Brexit negotiations ⁰

by Neil Franklin • Cities, News, Property, Public Sector

In a new report Brexit – The Case for Infrastructure, the Institution of Civil Engineers has set out the business case for the valuable contribution which infrastructure makes to the economy and argues that the UK should not lose sight of this as it begins negotiations for Brexit as it leaves the European Union. The report claims that high quality, high performing infrastructure is vital for economic growth and improved quality of life. It points to transport, communications, energy and housing as being central to spreading opportunity across the whole country. It also makes the case that infrastructure acts as a catalyst for social and economic inclusion, encouraging greater participation in society from people of all walks of life. In particular, during uncertain or volatile economic times, continued investment in UK infrastructure can help provide economic stability, facilitate inward investment and drive economic growth.

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July 15, 2016

Substantial growth in 21st Century self employment in the UK ⁰

by Mark Eltringham • Flexible working, News

The 21st Century has seen an explosion of self employment in the UK, and most people who have become self employed have done so for positive reasons, claims a new report from the UK Government’s Office for National Statistics. According to the Trends in Self Employment Report, there are now more than 4.7 million people classified as self employed, around 15 percent of the workforce. There has been a marked upturn since the 2008 recession, an increase of 730,000 over that period. The trend to self employment has been evident since the turn of the Millennium when around 3.2 million people were classified as self employed. Between 2001 and 2015, part time self employment grew by 88 percent, compared to 25 percent for full time work, partly because of the growing number of workers choosing part time self employment before retirement. The report describes the changes as structural, which suggests that the growth will continue.

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July 14, 2016

Beyond Monoculture: how design eats strategy for breakfast ⁰

by Mark Eltringham • Insight Briefings, Premium Content, Workplace design

The idea that ‘culture eats strategy for breakfast’ holds a grip on our imagination and tends to be misunderstood in equal measure because at first glance it seems to suggest that strategy is less important or can be trumped by culture. In fact what Peter Drucker, who is the man commonly held to be responsible for saying it, identifies is that the two must go hand in glove. A strategy that does not heed culture is more likely to fail. A culture without strategy quickly becomes unanchored. The same need for balance is evident in the way we develop workplace strategies. Without understanding culture and knowing how a workplace can both reflect an existing culture and prompt a shift, the strategy runs the risk of becoming undone, or failing to fully meet its objectives. This link between culture and workplace strategy and design has never been more important than it is right now as the old bonds of time and place that once tethered people to an employer have loosened and dissolved. These issues are explored in our new Briefing, produced in partnership with Boss Design.

July 13, 2016

World FM Day and the workplace design and management elephant

by Mark Eltringham • Comment, Events, Facilities management

There is an ancient Asian parable which has found its way into a number of cultures including Hindu and Buddhist lore. In one version, the Buddha tells of a king who has nine blind men summoned to his palace. An elephant is brought in and they are asked to describe it. Each man feels a different part of the elephant and describes it to the king. In turn they tell him it is a pot (the man who feels the head), a winnowing basket (ear), a ploughshare (tusk), a plough (trunk), a granary (body), a pillar (foot), a mortar (back), a pestle (tail) or a brush (tip of the tail). They disagree violently with each other to the amusement of the king, and the Buddha surmises that ‘in their ignorance they are by nature quarrelsome, wrangling, and disputatious, each maintaining reality is thus and thus.’ Around 2,500 years later, groups of people continue to describe big things solely based on the bits with which they come into contact and bicker with others who are close to other bits.

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July 12, 2016

British workers’ patience with slow technology lasts just sixty seconds ⁰

by Neil Franklin • Technology, Wellbeing

The patience of British workers to put up with slow and malfunctioning technology lasts just sixty seconds on average before they lose their temper, according to new research from tech firm Crucial. The survey of 2,000 Brits claims that one in five (21 percent) lose their patience once a week, a fifth (19 percent) every couple of days, and 7 percent kicking off over slow technology every few hours. And when slow technology does strike, it takes 60 seconds on average before people lose patience. However, some Brits lose it even quicker, with 32 percent saying they lose patience with slow technology after just 30 seconds. While there is no one single reason cited for a PC freezing, almost half (46 percent) of respondents said that opening web pages caused their PC to freeze. Other causes include opening programmes and apps (27 percent), opening files (21 percent), loading videos (17 percent) and when saving down an important file (12 percent).

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July 11, 2016

Multi-tasking and workplace distractions don’t allow us to focus on the essentials

by Charles Marks • Comment, Knowledge, Workplace, Workplace design

Although the structure of our brains is largely the same as that of our hunter-gatherer prehistoric ancestors, that does not mean they are immutable. Research shows that the way our brains change in response to technology and the changing workplace suggests they are subject to a certain degree of ‘rewiring’. For example, a recent study found that the emotional response of adults to smileys in emails and texts is exactly the same as they would have to real faces. Tellingly, however, this appears to be learned behaviour because babies do not exhibit the same response. One other aspect of working life that is now proven to change the way our brains work – and not in a good way – is multitasking. Research published by Kep Kee Loh and Ryota Kanai of the University of Sussex found that “Individuals who engage in heavier media-multitasking are found to perform worse on cognitive control tasks and exhibit more socio-emotional difficulties”.

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July 11, 2016

London planning to hide Walkie Talkie with…more tall buildings? ⁰

by Mark Eltringham • Architecture, Cities, News, Property

It was Frank Lloyd Wright who said ‘a doctor can bury his mistakes but an architect can only advise his clients to plant vines’. His words will be ringing in the ears of London planners who have decided they need to do something about the blight of Rafael Viñoly’s reviled Walkie Talkie building at 20 Fenchurch Street, according to an article in the Architect’s Journal. The building was last year’s Carbuncle Cup winner and has been held responsible for creating wind tunnels in the streets at its base and even frying people, shops and cars around it with reflected solar rays. Remarkably, the solution offered by planners appears to be to surround it with other tall buildings to hide it (while also creating new office space). Gwyn Richards, head of design for London, told the AJ: ‘One issue that has been brought to our attention is whether it would be preferable to have the Walkie Talkie effectively moved into the cluster so that it is less assertive. We are hearing from stakeholders saying that it would benefit the cluster to bring it into a tightly knitted group.’