Search Results for: performance

April 15, 2016

Employers’ and workers’ views on an engaging workplace differ widely ⁰

by Sara Bean • Knowledge, News, Workplace

Business growth is radically redefining how employees are managed, especially as there is greater competition than ever to hire the best people from a much more demanding employee population. Yet employees report that a lack of development, outdated processes, and discontent with the role of their managers are causing them to feel dissatisfied according to Mercer’s 2016 Global Talent Trends Study, the first to take into account the perspective of both employers and employees. While 85 percent of organisations admit that their talent management programmes need an overhaul, 70 percent are confident about filling critical roles with internal candidates, 28 percent of employees say they plan to leave in the next 12 months even though they are satisfied with their current role. Managing these challenges requires support but only 4 percent of HR professionals feel that the HR function is viewed as a strategic business partner within their organisations.

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April 12, 2016

Women who feel valued at work will help close the gender pay gap ⁰

by Mark Bull • Comment, Flexible working, Wellbeing, Workplace

There has been much debate around the gender pay gap but aside from any instances of obvious gender discrimination is the controversial fact that women appear to be more afraid of asking for a pay rise than men. According to a recent survey by Randstad 72 per cent of women are afraid even to ask for a raise for fear of jeopardising their existing position. This clearly shows there is work still to be done to encourage women to ‘lean in’. When people start questioning the value they bring to a company they are less likely to put themselves in the spotlight, or under scrutiny, by asking for a raise or a promotion, and the key to increasing confidence is by getting genuine feedback on work performance. If you know that your work is getting recognised by colleagues and you are being praised for it, then you are more likely to understand the value of the work you are doing, regardless of what industry you are in.

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April 9, 2016

TMT & workplace design + Real-estate decision making + Dutch productivity ⁰

by Sara Bean • Facilities management, Flexible working, Newsletter, Property, Workplace

In this week’s Newsletter Andrew Brown explains why the Dutch are regarded as leaders in ideas on productivity; Mark Eltringham says the TMT sector may push the office design boundaries, but much of what they’re doing isn’t unique to them; and Sara Bean reveals just 1 percent of men have so far taken up the opportunity of Shared Parental Leave (SPL). In news; the global economy, workforce strategies and rising costs all influence real estate decision-making; Londoners are unsure and often un-consulted on the proliferation of high rise buildings; HR best practice proved to improve business performance and disturbing evidence that mobile phone users movements are being monitored. Download our Insight Briefing, produced in partnership with Connection, on how the boundless office can be freed from the shackles of time and place and access the latest issue of Work&Place. Visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

April 6, 2016

What Johan Cruyff can teach us about the contemporary workplace ⁰

by Andrew Brown • Comment, Facilities management, Workplace design

The Dutch (and to an extent, their north European neighbours in Scandinavia) are regarded as leaders in ideas on how to improve employee engagement, productivity, wellbeing and basically putting people ahead of the capital asset. It’s why people are heading off to Amsterdam this week for the Smart Workplace Design Summit. What you might not know is that this whole approach is deeply rooted in Dutch culture. There is a distinct Dutch way of doing things. FM World is planning to explore this in a forthcoming issue in May. In the article readers will hear from organisations like Veldhoen and their adherence to the concept of activity based working (ABW). Veldhoen has a philosophy about workplace and how to improve an organisations performance. It all hinges on ABW. They won’t bother working with you unless you buy into their way of doing things. This is very Dutch. And why not. It works: Veldhoen get results.

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April 5, 2016

BIFM launches new guide to construction and design processes ⁰

by Neil Franklin • Facilities management, News, Technology

The British Institute of Facilities Management (BIFM) has launched its new ‘Operational Readiness Guide: A guide to ensuring long term effectiveness in the design and construction process’. The guide aims to ‘equip facilities management professionals with the skills, knowledge and guidance to effectively engage at each stage of the design and construction process to deliver greater value to the end user organisations that occupy the buildings.’ Its launch coincides with the first day that centrally procured public sector projects in the UK will require the implementation of Building Information Modelling (BIM) at Level 2. The authors claims that in order for FMs ‘to deliver long term effectiveness and relevance for the end user facilities management professionals need to be engaged from the start and learnings and insights from operators applied to close the gap between building design and performance’.

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March 30, 2016

Isn’t it time that UK businesses thought more like the Scandinavians? ⁰

by Richard Morris • Comment, Facilities management, Flexible working, Wellbeing, Workplace

The clocks went forward on 27^th March meaning darker mornings and lighter evenings – at least for a time. But the standard working day doesn’t reflect such changes, with commuters setting out in darkness to make a fixed 9am start. The changing of the clocks raises interesting questions about the UK work model. Why does UK business persist with the 9-5? We know that commuting in and out can be stressful and detrimental to productivity – not to mention expensive. So why do we continue to do it? Why is the UK’s workforce all boarding the same trains to arrive at the office at the same time? Today, the very notion of the 9am start to the working day should seem archaic. Sweden – often a forerunner of best practice when it comes to wellbeing – recently introduced a 6-hour working day in a bid to reduce sick leave and make staff happier. To date, there has been no hard analysis of results, but anecdotal evidence suggests a healthier, more engaged workforce.

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March 22, 2016

A growing need to create an office that attracts rather than repels staff ⁰

by Darren Bilsborough • Comment, Property, Workplace, Workplace design

So where do you start when identifying the attributes that make an office an ‘attractor’ for staff? There are numerous articles extolling the virtues of everything from pool tables, to hammocks, creative “playgrounds” and all manner of enticing and unique workplace design considerations. However, I believe that there are more intangible and subjective issues at stake such as building aesthetics, prestige and values alignment. Very few businesses benefit from working in low-key, nondescript locations. The only likely motivation for occupying such a space would be cost-driven. Likewise, nobody wants to work in a building that is run-down, outdated and clearly past its best-by date. It is preferable for most office workers to work in a building that is new, interesting, prestigious or an acknowledged landmark. It becomes something they can be proud of and would be happy to share with family, friends and colleagues.

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March 21, 2016

Staff value engagement and culture but many feel let down by employers ⁰

by Mark Eltringham • News, Wellbeing, Workplace

Real estate consultancy JLL has issued a survey to explore the results of its January 2016 report into workplace engagement. The new study reveals – perhaps unsurprisingly – that there is a mismatch between employee’s positive attitudes towards the issues of engagement and culture and their negative experience of them in their current roles. So, while 87 percent of respondents agree that engagement and culture are key drivers of organisational performance, 42 percent don’t believe that their employer effectively capitalises on the workplace to enhance employee engagement, 46 percent do not think that their workplace is used as a key competitive differentiator to attract and retain talent and 41 percent do not agree that their workplace is used as a tool to generate a positive company culture. The study highlights the issues associated with lack of engagement and suggests a number of solutions to help employers engage with staff.

March 18, 2016

Organisations and senior staff have contradictory ideas on motivation ⁰

by Sara Bean • News, Workplace

Only 40 percent of executives say their organisation helps them unlock their potential, according to a new global survey of senior executives. Pay and benefits are just one of many factors motivating these executives; with the most commonly cited motivation “making a difference,” chosen by 55 percent of respondents, followed by “personal growth and development,” “leading and organising others” and “monetary compensation,” each chosen by 45 percent of those surveyed. The wide range of motivations among leaders is underscored by the fact that no single factor was chosen by much more than half of the respondents. The survey by Egon Zehnder, “What Makes You Thrive?” discovered that many executives are leaving their potential at the office door, with 31 percent saying their organisation didn’t help unlock their potential and 27 percent not sure. 72 percent of those surveyed said they would welcome more help from their organisation to pinpoint and pursue personal motivations and goals.

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March 18, 2016

Foreign team leaders bring out the best in multicultural teams ⁰

by Mark Eltringham • News, Workplace

Foreign team leaders are better equipped to lead multicultural teams – and can directly increase team performance, according to new research from Katja Raithel of the RSM Rotterdam School of Management, Erasmus University. The report surveyed 66 multicultural teams and found that those led by foreign managers put in more effort and were better at completing their work on time.The teams also reported to be better at problem solving and were seen to be more effective in general.The results also showed that it does not matter how long a foreign national has been in the job – they will be more effective regardless of tenure. However, when looking at local leaders, Raithel found that the experience of leading a culturally diverse team could serve as an international experience in itself – and that the longer a local leader held their position in a multicultural team, the better the team would perform.

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March 18, 2016

Increase in commercial office take up across Europe expected to continue ⁰

by Sara Bean • Facilities management, News, Property

The commercial property occupier markets across Europe recorded healthy improvements in activity during 2015, with the total take-up in the major office markets rising by 10 percent, according to Knight Frank’s latest European Quarterly Report. Although there was a drop in take-up in Europe’s two largest markets, London and Paris, this was made up by the strong performance of German, Iberian and Central and Eastern Europe markets. Commercial property rents rose by around 3.5 percent over the course of 2015, largely due to growth in markets such as Dublin, London, Madrid and Stockholm. Rental growth is expected to spread to a wider range of cities in 2016 with Paris, for example, expected to see prime office rents rise following more than two years of stability. A total of €64.5 billion was invested in European commercial property in Q4 2015, taking volumes for the full year to €238.5 billion. This represents a 25 percent increase on 2014.

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March 16, 2016

The difference between ‘recyclable’ and ‘recycled’ is management not material

by Mark Eltringham • Comment, Environment, Facilities management, Furniture

The Times (paywall) has uncovered some pretty remarkable statistics about the way the British consume coffee. It appears that we now buy some 2.5 billion paper cups of coffee each year, primarily from the main High Street chains. That’s about 7 million cups a day. The good news for the environmentally conscious public would appear to be that all the chains ensure that each cup is fully recyclable and so prominently displays its green cred where the consumer can’t miss it. The problem is that just 1 in 400 of the cups are actually recycled with the rest going to landfill. The firms involved may include recycling bins in-store, but that accounts for just a fraction of the disposal of the cups. As The Times points out, the companies understand that consumers are more impressed by the claim that a product is 100 percent recyclable than 0.25 percent recycled. They are swayed by the material and ignorant of the management.