Search Results for: performance

January 9, 2015

Heavy workloads blamed as two thirds of staff fail to take statutory work break

by Sara Bean • Legal news, News, Wellbeing, Workplace

Almost two thirds of UK staff are not able to take their legally required minimum break. In a Bupa study of 2,000 full-time workers – 64 per cent claimed they are not always able to take their legally required 20-minute break when working six hours or more. Less than a third (29%) of employees are taking a full hour for lunch every day and worryingly, over a quarter (28%) of workers never take a breather of any kind during their working day. The main reason UK workers are not taking a break is the weight of their workload. The research shows that two in five (43%) employees believe they have too much work to pause for a few minutes. Managers are also setting a bad example as a quarter (24%) of employees see their boss not taking lunch and feel pressure to do the same.

December 17, 2014

Only a third of staff trust their senior management, finds CIPD

by Sara Bean • News, Workplace

There is little evidence of improvement in the quality of management in the UK over the last decade – and it is one of the reasons behind the UK’s long-standing productivity weakness compared to the likes of the US and Germany. According to the CIPD report ‘Are UK organisations getting better at managing their people?’ while 65 percent of employees are generally satisfied with their line manager and largely trust them and value their honesty, only 33 percent say they trust their senior management. It found that management processes are not always applied consistently or fairly and this is one reason why there is a lack of trust in senior leadership. These are deep-rooted problems and the solutions are largely down to organisations, says the CIPD, which is urging the Government to consider ways in which it can raise awareness of the challenges and potential approaches to tackling them, not least in its capacity as an employer.

December 15, 2014

Quarter of UK workers stressed by way bosses handle change management

by Sara Bean • News, Wellbeing, Workplace

One in four UK employees feel disengaged, with an “excessive amount of change” cited as one of the top causes of work-related stress. According to the 2014 Towers Watson Global Workforce Study under half of employees (48%) feel that leaders are inspiring them to give their best at work and as a consequence, they are not as productive as possible. The research suggests that senior managers are not successfully managing and communicating change, with less than a third (30%) of employees saying that changes are well-implemented at their organisation. Effective leadership is also vital to a company’s ability to retain its top talent as a lack of trust in leadership was named by workers as one of the top reason to consider leaving a job. And worryingly, only half (49%) of employees actually believe the information they receive from the senior leadership team.

December 12, 2014

Can the workplace environment change an organisation’s culture?

by Adam Burtt-Jones • Comment, Workplace design

It is rare that organisations are totally satisfied with their current culture. They will often see what can be improved and at the same time recognise that these improvements will inevitably stem from a change in behaviour or the attitude of their employees. What is important to remember is that a change in the design of the physical environment will not, by itself, change the culture of an organisation. But workplace design can reflect the desired culture of the organisation, and help to promote certain behaviours and attitudes. It can also help to reinforce the unique attributes of your organisation in a powerful, subliminal way. Culture results from the values and behaviours of employees and is best understood by the relationships internally between individuals, teams and departments. Culture can also be seen through relationships externally with customers, suppliers and stakeholders

December 12, 2014

Third of European workplaces to introduce wearable technology in 2015

by Sara Bean • Facilities management, News, Technology

One third of European businesses plan to introduce wearable technology to the workplace next year, but the majority of organisations have yet to introduce a policy to deal with the change. A European online survey by Ipswitch to determine the readiness of businesses for wearable technology in 2015 has discovered that despite the widespread adoption of the latest BYOD devices over the next 12 months, very little thought has been given to the impact wearable technology could have on network performance and security. In fact, over three quarters of businesses in the UK, France and Germany (77 percent) admit they have no policy for managing the impact of wearables joining the corporate network and only 13 percent of organisations report that they have a policy in place to cover managing the impact of wearable technology. More →

December 9, 2014

UK employers lag behind on the importance they place on workplace health

by Sara Bean • News, Wellbeing, Workplace

Two in five (40%) of UK employees say their employer offers no health or wellbeing benefits, a new study on workplace health has revealed. Although the research, conducted by Bupa, found that two thirds (64%) of UK employers agreed that a healthy workforce is a more productive one, two in five (40%) employees said their employer offers no health or wellbeing benefits. Three in ten (28%) employees went as far as saying that when it comes to wellbeing, their company is all talk but no action. UK employers lag behind many other countries on the importance they place on workplace health. Just 57 per cent of UK employers agreed that good health makes good business sense compared to 85 per cent in Australia and 82 per cent in Poland. Meanwhile just over half (58%) of UK employers think that an unhealthy workforce is a risk to business performance compared to 81 per cent in New Zealand and 80 per cent in Spain.

December 9, 2014

Webinar explores gaps between facilities management and procurement

by Mark Eltringham • Comment, Events, Facilities management

A webinar exploring the gap between the facilities management and procurement sectors concluded with a straw poll of thirty delegates which found that there was a half and half split between those who feel that the relationship between the two disciplines is only ‘average’ while 43 per cent consider it close and that they worked together collaboratively when required. The webinar hosted last week by supplier information management firm Trade Interchange, saw senior speakers from the facilities management and procurement sectors discuss the reason for this disconnect. “There has been historic friction and frustration,” stated Jeremy Waud, chairman of service provider Incentive FM. “The two sides have often had conflicting corporate objectives which has meant they behaved very differently.”

December 9, 2014

Government must beef up the way it manages outsourced contracts

by Gary Watkins • Briefing, Comment, Facilities management, Public Sector

Any poorly-performing facilities management contract can result in financial and reputational loss, but where a government contract has been mismanaged, and there is a thirst for information on how the public purse has been spent, the repercussions can be major and the casualties high. The UK Government is the biggest spender on FM services, with £40 billion of outsourced contracts each year. However, in a recent report from the Public Accounts Committee and National Audit Office, contract management came in for stinging criticism. Evidence of overbilling, capacity issues, and poor governance and recordkeeping led to a very clear message that the Government must beef up its contract management. Procurement and contract management have been viewed traditionally as low-status in the civil service and, as a result, have been at the mercy of administration cuts and lack of investment.

December 5, 2014

Office workers have five key ways to get some peace and quiet at work

by Mark Eltringham • Furniture, News, Workplace design

According to a new study carried out by market researchers IPSOS and the Workspace Futures Team of office furniture maker Steelcase, office workers are desperately seeking privacy within open plan settings, where they can function effectively and complete work without being driven to distraction. As a result people are increasingly in need of more choice and control over how they work and are using a number of ways to seize it. Less than half of those surveyed (41 percent) claim they have the opportunity to undertake important work privately. The report claims that this does not mean that workers are looking to turn back the clock to the days of cellular offices because they ‘enjoy the buzz of the open plan office’ but are seeking peaceful retreats within them, depending on their own definition of what privacy means.

December 4, 2014

Most people will continue to work in traditional offices for foreseeable future

by Mark Eltringham • Flexible working, News, Technology, Workplace design

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The office remains the favoured location for work worldwide but there remains an ongoing mismatch between perceptions of the productivity and performance of flexible working employees and the reality, says a major new report from Dell and Intel. According to the Global Evolving Workplace Report based on a survey of nearly 5,000 employees worldwide, the idea that remote workers are less productive is particularly apparent in developed countries. In the UK, people are two times more likely to believe that colleagues who work from home are less rather than more productive. In Germany, 75 percent of respondents saw the ability to work from home as a special privilege. Meanwhile, of those employees surveyed in developing countries, over one-third (34 percent) see home workers as more productive, compared to 32 percent who believe they get less done.

December 4, 2014

Why doesn’t the HR dept have more of a role in workplace design?

by Steve Brewer • Comment, Facilities management, Workplace, Workplace design

To design a great workplace you need to have an intimate understanding of the culture of the organisation. Culture is a result of the values of the organisation; the way people live those values and the relationships that they hold internally and externally with their marketplace and customers. The look and feel of the organisation needs to reflect the culture, just as a brand of a company reflects the product or service they provide. A good HR department will be able to distil the company culture and FM can bring it to life. We can all name examples of superb HR departments that actively engage with FM on workplace design. However, they are more the exception than the rule. If workplace design is really going to contribute to an increase in business performance then HR and FM need to work together to engage and integrate both the hard (FM) and soft (HR) services of the organisation.

December 3, 2014

Focus on the wellbeing of the occupants of the office, not that of the building

by Maciej Markowski • Comment, Facilities management, Wellbeing, Workplace

If you ask a typical corporation about their real estate strategy you will most probably hear a lot about rationalisation, minimising cost and synergy. Real estate strategy should include all these but a cost-cutting approach can be very short-sighted. Staff costs usually account to about 90 per cent of the business operating cost, while any improvement in staff’s productivity will have a stronger and more positive outcome than any cost saving on a building. The recently released World Green Building Council (WGBC) report Health, Wellbeing & Productivity in Offices developed with the support of JLL, Lend Lease and Skanska, clearly shows that the design of an office has a strong impact on the health, wellbeing and productivity of its occupants. It describes the impact of acoustics, interior layout, look & feel, amenities, air quality, thermal comfort, location, daylight and user control on occupants. But it doesn’t stop there.