August 3, 2017
BIFM formally adopts new ISO definition of facilities management
If you’ve ever wearied of the endless debate about a precise definition of facilities management, and thought the squabbling often seemed like the conflict over the right end to open an egg that led to war in Gulliver’s Travels, then salvation might be here with the news that the British Institute of Facilities Management has formally adopted the definition of facilities management set out in new ISO standards published earlier this year. That definition forms part of ISO 41011:2017 Facility management – Vocabulary, which was published in April this year. The definition finalised in the standards is: Facility management (facilities management, FM) — organizational function which integrates people, place and process within the built environment with the purpose of improving the quality of life of people and the productivity of the core business. In addition to the vocabulary standard, ISO 41012:2017 Facility management– Guidance on strategic sourcing and the development of agreements was also released earlier this year, while the most recently published – ISO/TR 41013:2017 Facility management – Scope, key concepts and benefits – was published in July.







The digitisation of the workplace may be seen as a boon to productivity, but that also depends on how well it’s being adopted by the workforce. A new survey claims that one in five (23 percent) UK office workers struggle with technology; and helping to solve the problems of these less tech-savvy employees takes up an average of 17 minutes of their colleague’s working day. The survey from memory and storage firm 
Some individuals within local government are holding back tech to preserve the status quo – a new survey suggests. According to the research, these people feel threatened by new technology and believe it will be disruptive to their ways of working. While the survey by 8×8 of staff working in local government suggested a significant appetite for new technology, more than a fifth (22 percent) say certain individuals are holding back tech adoption to preserve the status quo. This view is more prevalent amongst those in IT procurement, where more than a third (35 percent) believe colleagues are standing in the way of technology because it will disrupt what they already have in place. Only 51 percent of respondents believe senior management understand the importance of new technology and just 21 percent think they invest enough money to stay up to date with the latest developments. This contrasts with the private sector, where over half (56 percent) believe there is sufficient investment in new technology.


Nearly three quarters (71 percent) of small and medium enterprises (SMEs) say that staff absenteeism is having a big impact on profitability suggests a new survey from Moorepay. The research found that many UK SMEs are experiencing higher than average absenteeism in their business. According to the Office for National Statistics, the average number of sick days for a UK employee is 






Emerging technologies such as artificial intelligence, robotics, virtual reality, augmented reality and cloud computing, will transform our lives and how we work over the next decade; and by 2030 every organisation will be a technology organisation. As such businesses need to start thinking today about how to future-proof their infrastructure and workforce, according to a report published by Dell Technologies. The research, led by the Institute for the Future (IFTF) alongside 20 technology, academic and business experts from across the globe also offers insight on how consumers and businesses can prepare for a society in flux. ‘


Three quarters (75 percent) of businesses expect to increase the number of high-skilled roles over the coming years, but 61 percent fear that there will be a lack of sufficiently skilled people to fill them. This is according to the 2017 CBI/Pearson Education and Skills Survey which highlighted that 62 percent see strong competition for candidates with appropriate qualifications as the most widespread cause of skills shortage, followed by a lack of candidates with appropriate qualifications (55 percent). According to the report, while the Brexit debate generates plenty of heat, ‘it’s the white heat of technological change that will mean huge change to the jobs of 2030’. Add that to the obvious question about what skills we’ll need to ‘home grow’ in the absence of free labour movement, and the skills gap is brought into sharper relief argues the report.


