Search Results for: relationships

Division of workplace hierarchy on impact of office design and flexible working

by • Facilities management, Flexible working, News, Workplace, Workplace design

 

There is a divide in the importance placed on the office environment among different levels of the UK workforce, with new research suggesting C-Suite executives do not fully appreciate the factors that keep employees happiest at work and the impact that the office environment has on their employees’ productivity and wellbeing. According to the new research by Peldon Rose and are happier and work most productive in the office, 88 percent  of middle management and 84 percent of junior employees say they always or sometimes enjoy coming to work every day compared to 76 percent of C-Suite executives. In addition, junior and middle management employees are more inclined to work in the office, with 62 percent and 63 percent, respectively, saying they prefer to work in the office over at home (29 percent, 30 percent) compared to C-Suite who prefer to work at home (40 percent) rather than the office (24 percent). As a result, just a quarter of junior employees believe their office has a culture that allows them to work flexibly compared to nearly half of C-Suite.

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An environmental psychology perspective on workplace design

An environmental psychology perspective on workplace design

by • Facilities management, Features, News, Wellbeing, Workplace design

I recently had the pleasure of travelling to Cape Town to present a keynote address at the Dare to Lead conference organised by Green Building Council South Africa (GBCSA). I had just 20 minutes to speak on a psychologist’s view of health, wellbeing and performance; that’s a huge subject area and pretty much my whole career condensed down to the typical time it takes to boil a pan of potatoes. So, I focused on just three psychological theories: motivation, personality and evolutionary psychology.

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Calls for commercial property sector to have a greater focus on customer experience

Calls for commercial property sector to have a greater focus on customer experience

by • News, Property, Workplace design

The UK commercial property industry is undergoing a fundamental shift towards a more customer centric approach, with an increasingly greater emphasis being placed on delivering outstanding customer service to occupiers. This is the key finding of a new report from The British Council for Offices (BCO) entitled ‘Office Service Standards and Customer Experience: a best practice guide’. While for those who hold a very traditional landlord occupier relationship this change in thinking, attitude and operation may feel revolutionary, the report argues we are already seeing the industry evolve across the board. It claims that this is accelerated by new ‘property sector disruptors’, who are driving a shift in the relationship between property owners and corporate occupiers. To ensure they are keeping pace with their changing requirements and aspirations, property owners and managers are increasingly realising the need to invest in building strong relationships with their occupiers

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We (still) need to talk about mental health in the workplace

We (still) need to talk about mental health in the workplace

by • Comment, Wellbeing

In recent years we have made huge strides in moving discussions around mental health into the public arena. Celebrities such as Cara Delevingne, Ryan Reynolds, Gwyneth Paltrow and Brad Pitt have all come forward to share personal stories of their struggle with mental health problems.  The Duke and Duchess of Cambridge and Prince Harry have also championed mental health awareness through the Heads Together campaign, a charity that aims to help people feel more comfortable with their everyday mental wellbeing and offer practical tools to help support their friends and family. The campaign rose to prominence in the media as the 2017 Virgin Money London Marathon Charity of the Year.

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Our Twentieth Century approach to ergonomics has to change

Our Twentieth Century approach to ergonomics has to change

by • Comment, Flexible working, Technology, Wellbeing, Workplace design

One of the big problems with the way some people talk about the term ‘ergonomic’ is that they tend to use it to describe the design of objects when really it’s about the relationship between a person and the things around them. It’s an abstract idea, about the relationships between design, facilities and management, so is dependent on a number of variables. When those variables change, what we understand to be good ergonomics changes too. The principle of ergonomics as we now understand it first came to prominence in the wake of the intensive growth in the use of computers. The legacy of this fixed view can be an approach based on an idea of desk-bound employees with a computer, whereas how we work now bears little resemblance to how we worked 20 years ago.

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British organisations must step up to the challenges of artificial intelligence, robotics and automation

by • AI, News, Technology

A report published by the RSA think-tank has encouraged UK businesses to embrace artificial intelligence, automation and robotics. arguing that new technology has the potential to raise productivity levels, boost flagging living standards, and phase out ‘dull, dirty and dangerous’ tasks in favour of more purposeful and human-centric work. The Age of Automation report warns, however, that the UK is fast becoming a ‘laggard’ in the adoption of new machines and called on UK business leaders to accelerate their take-up of technology. The RSA found that sales of robots to the UK decreased over 2014-15, with British firms falling behind the US, France, Germany, Spain and Italy. A YouGov poll of UK business leaders, commissioned by the RSA, found that UK business leaders are currently wary of adopting AI and robotics, with just fourteen percent of firms currently investing in this technology or soon planning to. Twenty-nine percent of businesses believe AI & robotics to be too expensive or not yet proven and twenty percent want to invest but believe it will take several years to ‘seriously adopt’ the new technology.

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Remote workers perceived as less valued by management than office based staff

by • Flexible working, News, Technology, Workplace

Remote workers perceived as less valued to workplace by office based staffAmerican office workers think it’s twice as difficult for remote workers to build relationships with the boss, make work friends, collaborate with their team and navigate the workplace culture than in-office workers, according to recent research. The “Reality of the Remote Worker Report,” claims that remote workers tend to have their presence go by unnoticed, with 43 percent of office workers believing it’s harder for remote workers to be seen in the workplace than those non-remote. The report, conducted online amongst over 1,500 US workers by YouGov for CyberLink, found a number of disadvantages for remote workers; with nearly 1 in 6 (15 percent) of office colleagues thinking that remote workers are less valued by a company, 20 percent believing they’re promoted less often and 8 percent even viewing them as less trustworthy. And office workers who were asked about their own concerns about working remotely expressed a range of potential frustrations.

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People claim to be more productive outside the traditional office, claims report

People claim to be more productive outside the traditional office, claims report

by • Flexible working, News, Wellbeing

According to FlexJobs’ 6th annual survey of more than 5,000 respondents interested in flexible working, 66 percent of workers think they would be more productive telecommuting than working in a traditional office environment. Fewer interruptions from colleagues (76 percent), fewer distractions (76 percent), reduced stress from commuting (70 percent), and minimal office politics (69 percent) are the top reasons people prefer their home office. Only 7 percent of workers say they are most productive in the office during regular hours. The study claims that respondents think they would not only become more productive if allowed to work remotely, but also that they would be more loyal to their employers and would have stronger working relationships.

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Employees with higher levels of trust and autonomy at work are more productive

Employees with higher levels of trust and autonomy at work are more productive

by • Facilities management, Flexible working, News, Workplace

Employees who feel trusted by their employer to manage how and when they work for themselves can improve their levels of productivity, a new survey suggests. The research by Peldon Rose claims that UK workers rate feelings of trust and autonomy from employers and colleagues as increasingly important in keeping them productive and happy in the workplace. But the survey also shows that many employers are failing to provide employees with the resources and support they need to manage their workload and keep them motivated. Although the majority of staff (59 percent) say they work most productively in the office, a third (33 percent) wish they were more trusted to manage how and when they work and 42 percent say that their office does not support a culture that allows them to work flexibly. Despite the clear value that staff place on trust and autonomy, employers are overlooking an opportunity to create a confident and self-motivated workforce.

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Seven ways in which flexible working is making our lives more rigid

Seven ways in which flexible working is making our lives more rigid

by • Comment, Flexible working, Technology

One of the main reasons why books such as Catch 22 and 1984 make such mediocre films, is because celluloid struggles to capture the books’ preoccupation with the ways in which language can be used to subvert meaning and rationality. We don’t always have to lean on the bookcase to see how this works. It’s been evident recently in the coverage of the massive growth of zero hours working worldwide, although they have now been banned in New Zealand. There are now up to 1.5 million people on zero hours contracts in the UK and the adjective most commonly associated with the practice in the media coverage has been ‘flexible’, despite the fact that from the perspective of the majority of the people working on such contracts they are anything but. It’s yet another example of the subversion in our use of the term flexible working. It’s Doublespeak; an expression which means something completely different to, or indeed the opposite of, the thing it is describing.

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Over a quarter of employers are struggling to keep their workforce engaged

Over a quarter of employers are struggling to keep their workforce engaged

by • Facilities management, Flexible working, News, Wellbeing, Workplace

Nearly one in three (28 percent) of employers are struggling to keep their employees engaged, claims new research from totaljobs, with staff spending too much time internet browsing, being constantly late and chatting with colleagues. Over half of employers said lower productivity (59 percent) and internet browsing (55 percent) were clear signs of lower engagement they were seeing in the workplace. Worryingly, 62 percent said poor performance was a common problem as a result of a lack of engagement. Almost half (48 percent) of employers also report disengaged employees continue to arrive late and leave early, while 41 percent said chatting with colleagues suggested a lack of workplace engagement. The same number again said taking too many breaks during work hours might also indicate disengagement, as well as employees appearing distracted. But when it comes to tackling a lack of employee engagement, one in two employers (51 percent) said clear communication, via email, newsletters and team meetings for example, was an effective strategy to improve engagement. Nearly half (46 percent) of employers said setting out clear objectives for both individuals and teams was also effective.

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Other UK cities must rebalance London-centric commercial property market

Other UK cities must rebalance London-centric commercial property market

by • Cities, News, Property

It is up to the UK’s other cities to rebalance the country’s London focussed commercial property market according to a new report, ‘What investors want: a guide for cities’, published by the think tank Centre for Cities with support from Capita. It examines the top priorities for investors when choosing which places to invest in, and offers practical advice for cities on how to make their places as attractive as possible for investors. The report shows that just over half of all investment in Britain’s commercial property market in 2016 – worth over £43bn in total – was spent in London. This was significantly more than the South East, the second most successful region, which secured nearly £5bn of investment, equivalent to 11% of the total share across Britain.

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