Search Results for: relationships

Workplace services provider to pay all staff the living wage

by • Company news, Facilities management, News, Public Sector, Workplace

Diversity in the workplaceServices and facilities management group Sodexo has announced it is to join the Living Wage’s Service Provider Scheme and in future will report on and address the gender pay gap. It is part of its Public Service Pledge, an ethical manifesto for its contracts and conduct that includes a set of commitments aimed at ‘achieving a fairer and better society’. The Pledge also details ways in which it will step up reporting on its public sector contracts to increase transparency and accountability. Chief among these are pledges to publish the savings produced for Central Government through its contracts, and to publish annually how it has contributed towards Government clients’ stated target outcomes. Sodexo employs 34,000 employees in the UK and Ireland, with over half of those working on Government contracts, in justice, defence, healthcare and education.

(more…)

Over half of workplace support staff are privy to confidential conversations

by • Comment, Facilities management, News, Workplace

Over half of workplace support staff are privy to confidential conversationsFacilities managers often remark that ensuring their staff gain the recognition they deserve for a job well done is much less common than fielding criticism when something in the workplace goes wrong. The fact is that when support staff are doing their work well, they fade into the background. For many office workers, the people who clean the workplace, deliver the mail, keep the building secure and make sure everything in the office is running smoothly; are all but invisible. But, as a new US survey by CareerBuilder suggests – support staff may know more a lot more about the occupants of the workplace than would make those people comfortable. Fifty-three percent of support staff workers have overheard confidential conversations at work, and 11 percent of support staff workers have stumbled upon information that could cause someone to be fired.

(more…)

Leading role for property sector in promoting ‘green infrastructure’ says UK-GBC

by • Environment, Facilities management, News, Property, Wellbeing

Key role for property sector in promoting 'green infrastructure' says UK-GBCThe property industry can play a leading role in protecting and enhancing national features and biodiversity. That is according to a new report by the UK Green Building Council Task Group which presents the business case for “green infrastructure”, the term used to describe natural and semi-natural features ranging from street trees and roof gardens to parks and woodland. Demystifying Green Infrastructure finds that introducing green infrastructure into the built environment offers a range of business opportunities, including an increase in the value of land and property, as well as social and environmental benefits. Aimed primarily at developers and occupiers, the report also identifies risks from failing to incorporate adequate green infrastructure into projects, such as delays in planning, increased costs and reputational damage.

(more…)

Majority of firms lack a coherent approach to employee engagement

by • News, Technology, Workplace

Employee engagementIn spite of the fact that the overwhelming majority of employees worldwide are disengaged at work, most organisations still don’t think they take a strategic approach to the issue. A new study by technology consultancy Altimeter claims that just 41 percent of organisations believe they take a strategic approach to employee engagement, while only 43 percent believe they have an organisational culture of trust and empowerment with many unable to use technology as part of the solution. The authors of the report cite another study published by Gallup in 2013 which found that 87 percent of employees globally are engaged, rising to 70 percent in the US. The report is based on a study of 114 organisations but mirrors the findings of Deloitte in their report from earlier this year which studied 2,500 organisations and found the same mismatch.

(more…)

Flexible working is best built on the foundations of a great office

by • Comment, Flexible working, Workplace design

flexible working loungeIt’s getting on for two years since Yahoo’s much talked about decision in 2013 to ban its staff from homeworking but, in many ways, the fallout has continued ever since. Certainly a lot of commentary on the subject refers back to CEO Marissa Mayer’s trend bucking decision. This can only be because it was a defining event in what is an enduring debate about where we work and what that means for a range of factors including our productivity, wellbeing, sense of belonging, access to information, the way we structure our time and our ability to communicate with and develop relationships with our fellow human beings. If those things were the same regardless of how and where we worked, there would be no discussion in the first place. But they do make a difference and there is a discussion.

(more…)

Can the workplace environment change an organisation’s culture?

by • Comment, Workplace design

Woolverine02 workplace It is rare that organisations are totally satisfied with their current culture. They will often see what can be improved and at the same time recognise that these improvements will inevitably stem from a change in behaviour or the attitude of their employees. What is important to remember is that a change in the design of the physical environment will not, by itself, change the culture of an organisation. But workplace design can reflect the desired culture of the organisation, and help to promote certain behaviours and attitudes. It can also help to reinforce the unique attributes of your organisation in a powerful, subliminal way. Culture results from the values and behaviours of employees and is best understood by the relationships internally between individuals, teams and departments. Culture can also be seen through relationships externally with customers, suppliers and stakeholders

(more…)

Webinar explores gaps between facilities management and procurement

by • Comment, Events, Facilities management

facilities managementA webinar exploring the gap between the facilities management and procurement sectors concluded with a straw poll of thirty delegates which found that there was a half and half split  between those who feel that the relationship between the two disciplines is only ‘average’ while 43 per cent consider it close and that they worked together collaboratively when required. The webinar hosted last week by supplier information management firm Trade Interchange, saw senior speakers from the facilities management and procurement sectors discuss the reason for this disconnect. “There has been historic friction and frustration,” stated Jeremy Waud, chairman of service provider Incentive FM. “The two sides have often had conflicting corporate objectives which has meant they behaved very differently.”

(more…)

Why doesn’t the HR dept have more of a role in workplace design?

by • Comment, Facilities management, Workplace, Workplace design

workplace designTo design a great workplace you need to have an intimate understanding of the culture of the organisation. Culture is a result of the values of the organisation; the way people live those values and the relationships that they hold internally and externally with their marketplace and customers. The look and feel of the organisation needs to reflect the culture, just as a brand of a company reflects the product or service they provide. A good HR department will be able to distil the company culture and FM can bring it to life. We can all name examples of superb HR departments that actively engage with FM on workplace design. However, they are more the exception than the rule. If workplace design is really going to contribute to an increase in business performance then HR and FM need to work together to engage and integrate both the hard (FM) and soft (HR) services of the organisation.

(more…)

Worktech weaves together the strands of people, place and technology

by • Cities, Events, Flexible working, Technology, Workplace

WorktechDay two of Worktech London and affirmation that far from dying, as so many headline writers would have us believe, the office is merely entering a new phase. The underlying theme of Worktech continues to be how we find new ways of weaving together the strands of presence and connectedness formed by cities, buildings and technology. Worktech is a constant reminder that while our world may be shaped by algorithms, we still need each other and need to be with other people at least some of the time. The event is admirably hosted by long time collaborator and MC Jeremy Myerson whose knowledge and donnish charm holds things together while the real Don, founder Philip Ross, beams from the sidelines. It is now de rigeur for such events to have a poet in residence and this year’s was Matt Harvey who summed things up at the end of the day with reference to Worktech’s longstanding idea of jellybean working  but who popped up in between sessions with lyrical summations including one that showed some real spunk (you had to be there).

(more…)

Workplace Week focuses on the office and individual productivity in all its forms

by • Events, Facilities management, Flexible working, Workplace, Workplace design

1KP_4971The holy grail of improving people’s productivity was the focus of this year’s Workplace Week, which took place last week from 3-7th November and raised more than £12,500 for Children in Need. The annual event organised by AWA and designed as a celebration of workplace innovation, included visits to 11 workplaces showcasing the latest techniques to get people performing at their very best, a day-long convention and a series of Fringe events. Andrew Mawson, who heads up AWA, opened the convention by setting the discussion in context. “We have maximised asset productivity by getting more people into buildings, and therefore working a building harder. But we need to focus on human productivity. If each organisation could make each person just 5 per cent more productive, that would have a major impact both on that organisation and the wider economy. In the knowledge economy we need to get the very best performance out of each and every brain on the payroll and to create the conditions that consciously support that.

(more…)

More than half of workers report feeling stressed, but most keep it secret

by • News, Wellbeing, Workplace

More than half of staff report feeling stressed, but few admit itNew research by Mind to mark today’s National Stress Awareness Day has found more than half of workers (56%) say they find work very or fairly stressful; citing excessive workloads (52%), frustration with poor management (54%), not enough support from managers (47%), threat of redundancy (27%) and unrealistic targets (45%) as key stressors. The YouGov survey of over 1,250 people in Britain found that workplace stress is impacting on other areas of people’s lives, more so than debt or financial problems (38%), health (29%) or relationships (20%). One in five (20%) said it had put a strain on their marriage or relationship with significant other, while 11 per cent had missed important events such as birthdays or weddings. Stress was also having a physical impact, with 53 per cent agreeing that it affected their sleep, 22 per cent their appetite and 27 per cent their physical health.  The research also revealed that mental health at work is still a taboo. Nearly a third (30%) of respondents said they wouldn’t be able to talk openly with their line manager if they were stressed.

(more…)

Report claims business ethics are linked to performance

by • News, Workplace

business ethicsCompanies with well defined and consistent ethical policies are both more stable and more commercially successful, according to a new report published this week by the Chartered Management Institute. Based on a self-reporting survey of 2,500 CMI members the study found that over a third (37 percent) of managers in growing companies rate their own ethics as high, compared to just 19 percent in businesses that are contracting, which suggests a correlation if not causation. Just under a third (29 percent) of managers rate their organisation’s ethical standards as mediocre or poor. Senior managers also appear to have a more positive idea of their own organisation’s ethical standards than those in more junior and front line roles. Nearly half (48 percent) of senior managers believe their organisation has excellent ethical behaviour, compared to just a fifth (22 percent) of junior managers.

(more…)

«< 40 41 42 43 44 >»