May 14, 2015
The cost to the UK’s medium sized businesses of unwanted email
Managing unwanted email could be costing the UK’s 31,000 medium-sized businesses more than £34,000 a year each, according to an analysis of time spent on managing spam, phishing and other unwanted emails by Mailprotector. Using filtering statistics from its customers, Mailprotector analysed medium sized firms over a 30-day period. It found that each employee receives 25 unwanted emails per day on average, which take around 5 seconds to open, glance at and delete, equating to almost one working day a year (6.94 hours). Calculating employee costs, based on an average annual salary of £28,000, and factoring in support costs – based on the number and cost per support call – the losses can add up to over £34,000 per year per company, according to the study.