January 16, 2024

Technology is stealing your time in ways you may not realise

by Ruth Ogden, Joanna Witowska and Vanda Cernohorská • Comment, Technology, Wellbeing

Technology is supposed to make our lives easier. Smart phones provide a palm-size window to the world, enabling us to do almost anything at the touch of a button. Smart homes look after themselves, and virtual meetings mean that for many, time spent commuting is a thing of the past. So we should have more free time. Time which is now spent sleeping, relaxing or simply doing nothing – right? (more…)

December 18, 2023

A bit of alien thinking on coffee and some other BS

by Mark Eltringham • Facilities management, Features, Technology, Wellbeing, Workplace design

I’ve sometimes highlighted how our perceptions of the workplace are subject to an apex fallacy. The daily consumption of narratives about campuses, tech palaces and ‘cool’ design can obscure the fact that most people don’t experience this stuff in their daily lives. They work in adequate or possibly nice offices. Some in shabby offices or horrible offices. Many travel into work at the same time each day and sit with roughly the same people and do roughly the same things. They may work from home more frequently now, but they have a routine there too. Most will work in a mundane or nice home that mirrors the mundane office that awaits at the other end of the commute. (more…)

December 8, 2023

Ten years of Insight and a few things I think I know (one of our most read pieces this year)

by Mark Eltringham • Comment, Flexible working, Technology, Workplace, Workplace design

This website started in late 2012 as a way for me to explore both a new media format and a new way of thinking about work and workplaces. I’d already been active in various roles in the workplace, design and facilities sector for twenty odd years, but needed a new challenge. And this was it. I was going for a ride with an idea to see where it went. (more…)

December 4, 2023

Women value work-life balance more than men – unless they are a manager

by Neil Franklin • News, Wellbeing

Women value their work-life balance much more than men do when at a junior-level on average, but not at the managerial-level, according to new research by Durham University Business School. The researchers also found that women on the whole were much less satisfied within their job roles than male colleagues who held the same positions. (more…)

November 28, 2023

Can smart glasses be the key to unlocking productivity in the workplace?

by Freddie Steele • Company news

Technology is the foremost resource for shaping the world—and in the modern workplace, it’s crucial for keeping brands competitive in an increasingly fast-paced business environment. Our article “Why new technologies still make employees happier, healthier, and more efficient” explains that technology must meet increasingly agile strategies like remote work. In these cases, it can help optimise manpower and productivity. As a result, 70 percent of firms believe new technologies improve business resilience. One of the emerging tools showing immense promise for improving productivity is smart glasses. (more…)

November 14, 2023

Republished: The brain-dead megaphone of work

by Mark Eltringham • Comment, Working lives

There is nothing new about any of this. And yet it’s all new. I’ve spent months talking to people who really know their stuff about work and workplaces and underlying nearly all of those conversations is the following paradox. They know about flexible working, the under-utilisation of space, the twenty minute neighbourhood, the work ecosystem, universal basic income, the digital workspace, the office as club, all the rest of it. Heard it all before, often many times, over many years. Some of them have been living it too, and yet… (more…)

November 12, 2023

Want people to spend more time in the office? Give them a little piece of home

by Yaron Rosenblum • Comment, Workplace design

For many people, a large portion of the day is spent at the workplace. In fact, the average person will spend 90,000 hours at work over a lifetime. The Covid-19 pandemic saw the typical ‘workplace’ setting change for many people, after businesses around the globe were forced to adjust to a ‘work-from-home’ model. Now, three years later, we are starting to see more employees return to the office, with large corporations including JPMorgan, Chase, Apple and Google all announcing plans to bring their workers back to base. (more…)

October 13, 2023

The office needs to take on the characteristics of the city. Despina Katsikakis IN conversation

by Mark Eltringham • Facilities management, Features, Property, Workplace design

One of the unintended consequences of the era of online meetings is a chance to gain an insight into people’s actual lives. So it is that as Despina Katsikakis and I are talking, she spots my whippet Luna wandering into shot in the background and lets out an exclamation. She too has a whippet by her feet. And as a result, this abnormal, formal situation becomes a lot more normal and relaxed. (more…)

October 3, 2023

Investment and new powers essential to unleash the vast potential of UK cities

by Neil Franklin • Cities, News

Unleashing the potential of the UK’s cities is critical to boost growth, repair their social fabric and meet our net zero targets according to a new report, produced in partnership between the Royal Society for Arts, Manufactures and Commerce (RSA) and Core Cities UK. The report calls on the government to move away from the current trend of short-termism, witnessed in recent weeks in debates on HS2, net zero and the future of local government. (more…)

October 3, 2023

Beady-eyed employee monitoring is also subject to data protection law

by Neil Franklin • Flexible working, News, Technology

The Information Commissioner’s Office (ICO) is calling on organisations to consider both their legal obligations and their workers’ rights before they implement any employee monitoring in the workplace. With the rise of remote working and developments in the technology available, many employers are looking to carry out checks on workers. The ICO has today published guidance to help employers fully comply with data protection law if they wish to monitor their workers. (more…)

September 18, 2023

Smart technology needs to start with people if it wants to get smarter

by David Sharp • Features, Technology, Wellbeing

“My engineering students had come to class with technology on their minds.” So says artist and design researcher Sara Hendren, author of What a Body Can Do: How we Meet the Built World. It’s a fascinating book in which she consciously pushes back against the prevailing narrative that so-called smart technology has a fix for every problem. As a professor teaching design for disability at Olin College of Engineering, Massachusetts, Hendren draws attention to the assumptions that drive normative behaviours to define what is a ‘problem’ in the first place. (more…)

September 11, 2023

Is the workplace experience shaped more by maintenance or by design?

by Andrew Brown • Facilities management, Features, Workplace design

What has resilience got to do with the workplace experience? It is a word that has been used a lot recently as the great British public has demonstrated massive amounts of resilience in coping with Covid-19, fuel shortages, worries about food availability and a massive shift in how we work. So what is it? The dictionary gives two meanings: firstly the capacity to recover quickly from difficulties, i.e. toughness. And then secondly, the ability of a substance or object to spring back into shape; elasticity – like nylon for example. (more…)