January 11, 2019
Good managers shown to play a crucial role in enhancing worker performance
Employers make extensive investments in their employees; investing in hiring and retaining workers that match the firm’s needs. Now new research summarized by Kathryn Shaw, Stanford University, USA suggests that the hiring and training of good bosses may carry even more weight when it comes to workers’ performance. The study in the new IZA World of Labor Report shows a good boss can enhance the performance of their employees and can lower the quit rate. Good bosses have some universal traits: they coach and teach and offer insight into the strategy of the firm. According to Shaw economists are increasingly finding better data to measure the effects of bosses on workers’ performance, as well as the sources of these effects. A recent study of workers in a large firm that performs technology-based service (TBS) jobs found that the move from an average quality boss to one in the 90th percentile raised worker productivity by six units per hour, on a mean productivity of ten units per hour. Thus, when workers move from an average boss to a high-quality boss, productivity could rise by 50 percent. The study also showed that workers were more likely to quit when faced with bad bosses.
January 3, 2019
Anti-team legislation can make us slaves to individual rights
by Helen Jamieson • Comment, Flexible working, Workplace
Society is becoming more selfish. At least that’s what the most commonly held view on the issue suggests, and it’s only set to get worse. Whether or not you believe the headlines, my 20 plus years’ experience as an HR consultant has led me to believe the hype. Increasingly many (I stress, not all) employees no longer see themselves as part of a team, but are increasingly ‘lone wolves’ single mindedly pursuing their needs and wants above those of the team. Each decision they make is with ‘I’ first and foremost, with ‘we’ maybe just a passing thought. It could be argued this was inevitable. How do you create a culture of team engagement, and group morale when for decades UK workplace legislation has focused almost exclusively on Individual Rights, rather than the ‘rights’ of the group? I’d argue it is simply not possible to develop successful teams where each individual has numerous legal rights but no corresponding responsibilities. My wish for 2019 would be for the government to set out a ‘responsibility’ alongside every ‘right’ it confers.
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