June 20, 2022

People working from home feel less sense of belonging to work culture

by Neil Franklin • Flexible working, News

Almost half of workers feel working from home has diminished their feeling of ‘belonging’ to an organisation, according to the Employee Job Satisfaction Report [registration] from recruitment firm Morgan Phillips. According to the poll, UK workers feel they are treated well by their employer (58 percent quite well and 27 percent very well), but half are still considering changing their jobs, with 17 percent looking for a change in 2022. (more…)

June 20, 2022

Birmingham BT HQ shows road ahead for its offices and the city

by Mike Hills • Cities, Features, Property, Workplace design

In January of 2020, shortly before that thing happened and before we knew much about the UK Government’s ‘levelling up’ programme, Birmingham was already a city on the rise. It had recently been announced that it was to host the Commonwealth Games in 2022 and was riding the crest of a number of high-profile developments and regeneration projects, not least those that arrived on the back of the controversial high speed rail station. (more…)

June 20, 2022

People are searching for better work, not just more pay

by Neil Franklin • News, Workplace

New research from the CIPD claims that more than 6.5 million people in the UK expect to quit their job in the next 12 months, with those reporting the poorest job quality the most likely to have itchy feet. Better pay and benefits are the main motivator to leave, but people are also looking for increased job satisfaction and better work life balance. In response, the CIPD is calling for employers to not treat pay increases as a ‘silver bullet’ for attracting and retaining staff, but instead look at overall job quality by being more creative with job design and people management practices. (more…)

June 17, 2022

Coworking secret sauce: Experience unbound with Imogen Privett

by Freddie Steele • Flexible working, Podcasts, Premium Content, Property

Episode 10 of Workplace Geeks sees Chris Moriarty and Ian Ellison talking with workplace innovation consultant and senior research associate at UnWork/WORKTECH Academy, Dr. Imogen Privett, discussing the fascinating content and findings from her recent doctoral thesis, Experience Unbound: The Effects of Coworking on Workplace Design Practice. Imogen’s research offers a cautionary tale for interested organisations – merely adopting the spatial strategies or aesthetics of coworking without acknowledging the careful curation of space and relationships is unlikely to yield positive results. (more…)

June 16, 2022

Employees take a dim view of organisations with poor sustainability records

by Neil Franklin • Environment, News, Workplace

The fourth research report from the Reward & Employee Benefits Association’s (REBA) Transforming Engagement [registration] series in association with Mercer Marsh Benefits suggests perceptions of a business’s approach to sustainability is influencing employee reward and benefits practices and decisions. However, many businesses are changing business practices, products and services to meet sustainability goals. REBA’s report claims that nearly eight in 10 (78 percent) respondent organisations have made changes to at least some of their products or services to meet sustainability objectives. (more…)

June 15, 2022

How to manage flexible working requests (including turning them down)

by Chris Hadrill • Features, Flexible working

If an employee makes a flexible working request, then employers should have principles and procedures in place setting out how these requests should be dealt with. Avoiding disputes in the workplace generally means adhering to three principles: clarity, consistency, and fairness. So, here’s a brief (non-exhaustive) guide to handling flexible working requests. (more…)

June 15, 2022

Tech firms now less likely to offer fully remote working

by Jayne Smith • Flexible working, News, Workplace

Fully remote working is no longer viewed as the ‘holy grail’ by tech employers, with hybrid working now viewed as the perfect model for aiding retention and recruitment of talent. That is the main conclusion of Robert Half’s Demand for Tech Talent report, which surveyed 750 tech hiring managers across the UK. The results of the survey suggest that remote working – which the report claims was widely touted as the ‘future of work’ both before and during the pandemic – is now being shunned by companies in favour of a flexible approach. (more…)

June 15, 2022

Two thirds of SME staff ‘less likely’ to go off sick when working from home

by Neil Franklin • Flexible working, News, Wellbeing

Two thirds of people working for small and medium sized businesses say they are are less likely to take sick leave when working from home and nearly half say they feel more pressure to justify their productivity when working remotely. The poll [registration] of around 1,300 people from Breathe suggests that the pressure people when working from home can lead to counterproductive forms of digital presenteeism. (more…)

June 15, 2022

Poor mental wellbeing costs UK contact centres almost £1 billion each year

by Neil Franklin • News, Wellbeing

People working in contact centre roles say that work-related poor mental wellbeing is making them less productive, including answering fewer calls and taking more sick days – costing the industry over £990m in lost productivity every year. That’s according to a new study, Duty of Care Gap [registration] from MaxContact. The contact centres industry is a huge contributor to the UK economy, employing over 800,000 people across the country. Yet the industry is facing a mental health crisis, with 83 percent workers saying their work is taking a toll on their mental wellbeing, with staff reporting high stress levels (62 percent), anxiety (48 percent) and feeling overwhelmed (46 percent). (more…)

June 14, 2022

BCO announces overhaul of specification guide

by Neil Franklin • News, Property, Workplace design

The British Council for Offices (BCO), has released a position paper proposing updated key design criteria, as part of its most recognised publication, the BCO Guide to Specification. The guide, which is normally published every 4 or 5 years, provides expert best practice advice on how to specify office space, helping industry practitioners provide space that meets the needs of occupiers, helping them to conduct their business in safe, healthy, comfortable, and productive workspaces. (more…)

June 14, 2022

Employee engagement falls to record low

by Jayne Smith • News, Wellbeing, Workplace

The UK is home to one of the most dissatisfied workforces in Europe following a two percentage-point fall in employee engagement levels over the last year, according to Gallup’s latest State of the Global Workplace Report. Employee engagement among UK workers has declined steadily over the last decade. Just nine per cent of UK workers feel enthused by their work and workplace today – compared to 16 per cent in Germany and 33 per cent in Romania, home to Europe’s most engaged workforce. Across Europe, just 14 per cent of people feel engaged with their work, with rates also dipping below ten per cent in Spain, France and Italy. This compares to average engagement levels of 33 per cent in North America and 27 per cent in South Asia. (more…)

June 14, 2022

Loneliness might hold back hybrid working productivity gains

by Gosia Bowling • Comment, Flexible working, Wellbeing

Loneliness is defined as the difficult emotion we experience when our need for meaningful social contact and relationships is not met, and it’s something we’ve all had experience of. Nearly half of the UK population have reported feeling lonely at times, with other research showing that 39 percent say their wellbeing was negatively impacted because they were lonely too. Why people feel lonely can be attributed to many reasons. Humans have a deep need for attention, warmth, and attachment to others. When such relationships end, or if someone finds themselves in an abusive or emotionally non-existent relationship, this can lead to elevated levels of loneliness. (more…)