About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

October 31, 2014

UK Government announces new research programme into workplace wellbeing

by Mark Eltringham • News, Public Sector, Workplace, Workplace design

The UK Government’s interest in what makes us happy continues unabated with the news that it has officially launched its new What Works Centre for Wellbeing. The centre will commission researchers to study ‘the impact that different interventions and services have on wellbeing’. It will focus initially on work and learning, communities, cultural and sporting activities. It claims that the results of the research will help the government, councils, health and wellbeing boards, charities and businesses make decisions on what ‘really matters for the wellbeing of people, communities and the nation as a whole’. The centre is the latest addition to the What Works Network, which was launched by the government last year to improve public services through evidence-based policy. It builds on the work of the Office for National Statistics which has been tasked with measuring national wellbeing, and of the Commission on Wellbeing and Policy.

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October 30, 2014

Report claims business ethics are linked to performance

by Mark Eltringham • News, Workplace

Companies with well defined and consistent ethical policies are both more stable and more commercially successful, according to a new report published this week by the Chartered Management Institute. Based on a self-reporting survey of 2,500 CMI members the study found that over a third (37 percent) of managers in growing companies rate their own ethics as high, compared to just 19 percent in businesses that are contracting, which suggests a correlation if not causation. Just under a third (29 percent) of managers rate their organisation’s ethical standards as mediocre or poor. Senior managers also appear to have a more positive idea of their own organisation’s ethical standards than those in more junior and front line roles. Nearly half (48 percent) of senior managers believe their organisation has excellent ethical behaviour, compared to just a fifth (22 percent) of junior managers.

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October 28, 2014

Great Place to Work Institute reveals world’s best multinational workplaces

by Mark Eltringham • News, Workplace

Google Offices in Amsterdam

The Great Place to Work Institute has released its latest list of the 25 multinational companies that it believes are “leading the way into a more hopeful economic age”. The full list is available on the organisation’s convoluted and impenetrable website and as part of a new report, The Dawn of the Great Workplace Era, which describes a world in which “all people can expect to work for an organization where they trust their leaders, enjoy their colleagues and take pride in what they do”. This year’s list of firms has been chosen from 6,200 companies worldwide based on employee surveys and an assessment of each company’s policies. The Top Five for 2014 – Google, SAS Institute, NetApp, W L Gore and Associates and Belcorp – have been ranked as the top multinational workplaces, “for demonstrating rising levels of trust, camaraderie and pride.” These are the companies that “are taking steps to ensure that promotions go to those who best deserve them, to increase transparency, and to encourage employees to balance work and life,” according to China Gorman, CEO of Great Place to Work.

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October 27, 2014

EU’s targeted 2030 greenhouse gas cuts receive lukewarm welcome from industry

by Mark Eltringham • Environment, News

The states of the European Union (EU) have reached an agreement to cut greenhouse gas emissions by 40 percent by 2030, compared with 1990 levels. The EU says it aims to meet the new target in the most cost-effective ways possible. The EU has also set itself the target of generating 27 percent of energy from renewable sources over the same period. The new target is set to remain independent of any more ambitious cuts set by individual member states suggesting that the EU sees the new targets as being a minimum ambition. The new targets will also take account of the EU’s internal energy markets and the degree of integration of members states. The EU, in its announcement, claims that the market for renewable energy is dependent on a well integrated internal energy market, co-ordinated at regional level. The new announcement has been broadly welcomed by industry sources albeit with some significant caveats.

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October 27, 2014

Majority of UK SMEs believe technology can help rebalance the economy

by Mark Eltringham • Flexible working, News, Technology

The UK’s small and medium sized businesses believe that the regional divide in the economy can be bridged to a large extent by technology, according to a new report from Brother UK. According to the report, Regional Attitudes to Growth and Competitiveness, carried out in conjunction with Cardiff University and based on a survey of 600 SMEs around the country, over half (57 percent) believe technology was the key driver of their region’s competitiveness and only one in ten say the competitiveness of their region has declined since the start of the recession. Over two thirds (71 percent) believe technology can improve regional competitiveness and slightly more (73 percent) believe it’s possible to service customers and clients across multiple regions efficiently from their current location. The survey also claims that because each company spends an average of 244 working days a year on business travel and the UK has the second highest annual business travel spend of any Western European nation, despite its comparatively small size, many firms are turning to technology to enhance their competitiveness.

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October 21, 2014

Religious leaders have their say on ongoing work-life balance debate

by Mark Eltringham • Flexible working, Technology, Workplace

The UK’s Chief Rabbi Ephraim Mirvis has appealed to people to free themselves from digital slavery for at least one day a week. Speaking in The Times, the Chief Rabbi (pictured above) calls on all people to give up their smartphones, tablets and other devices for at least a day a week as part of a campaign to revive adherence to the Jewish custom of the Shabbat in which people do not work between sunset on Friday and Saturday. He has been joined in his call by the Archbishop of Canterbury and The Pope, both of whom have urged people earlier this year to focus less time gazing into the unblinking eye of their devices and instead focussing on the real world, its issues and the people around them as a way of achieving a better work-life balance. The Chief Rabbi claims in the interview that the ceaseless need to respond to electronic messages distracts people from family life, communal living and spiritual reflection.

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October 20, 2014

Ballpools, swings and slides don’t make office design cool, they make it childish

by Mark Eltringham • Architecture, Comment, Workplace design

“The brain is a wonderful organ; it starts working the moment you get up in the morning and does not stop until you get into the office.” I don’t believe this famous quote from the poet Robert Frost is particularly true but it appears to be an assumption that certain people make when it comes to creating those lists of office design that they describe as fun, trendy, cool or quirky or some other inappropriate, tired adjective. Invariably these offices feature such decidedly uncool and untrendy things as slides, swings and treehouses. One of the latest examples of this kind of thing is to be found on the BBC website with a number of pictures submitted by the sorts of adults who are not ashamed to claim that their idea of fun at work is apparently a meeting in a ballpool or on a swing. Of course, they don’t really think that, except in a work context. I’d bet they can easily walk past the ballpool at Ikea without feeling the need to dive in as an alternative to picking out a sofa.

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October 17, 2014

Firms downsizing property dramatically as agile working takes hold, claims new report

by Mark Eltringham • Facilities management, Flexible working, Property, Workplace design

The sharp reduction in the amount of office space used by corporate occupiers as they adopt more agile working practices has been confirmed in a new study from facilities management services provider MITIE. The survey, as reported in the British Institute of Facilities Management (BIFM) magazine FM World, found that between the years of 2008 and 2014 firms reduced their floorspace by an average of 45 percent. The results of the report, based on interviews with property directors, mirror those of the Occupier Density Survey published last year by the British Council for Offices (BCO) which also found a marked (if smaller) reduction. The authors of the MITIE report conclude, similarly, that the economic downturn has been the main catalyst for the reduction in property used by occupiers and that the main way firms have accommodated the fall is with the uptake of flexible working practices.

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October 17, 2014

Google and Deloitte set out blueprint for collaborative work in Australia

by Mark Eltringham • Flexible working, News, Technology, Workplace design

Deloitte Digital has launched the final version of its report into the collaborative economy carried out on behalf of Google Australia. An interim report, published in July, estimated that the benefits of collaboration to the Australian economy is already $46 billion and could rise to $56 billion. The report also claims that collaboration could help to address specific structural problems including falling productivity and a comparative lack of innovation. The study claims that the average Australian worker spends just under half of a typical working day interacting with other people but that there remains considerable room for improvement in the way those interactions take place. The final version of the report also includes a toolkit to help individuals and organisations to gauge their level and success of their collaborative work. Tellingly, the test is weighted one-third to workplace design, one-third to technology and one-third to culture and governance.

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October 15, 2014

Awareness of benefits of BIM growing in US and UK, but implementation lags

by Mark Eltringham • Facilities management, News, Property, Technology

Building owners on both sides of the Atlantic are increasingly aware of the benefits of Building Information Modelling (BIM), even though they may not yet use it directly, according to a new report published by McGraw Hill Construction in partnership with Autodesk and Skanska. The report, The Business Value of BIM for Owners, suggests that this pent-up demand will be unleashed in the near future with 40 percent of US owners and 38 percent of UK owners predicting that more than 75 percent of their projects will involve BIM in just two years, with a particularly high level of growth in the US. Growth in the UK is being driven by the approaching implementation of a central government mandate requiring use of BIM on all national public projects by 2016, with over two thirds (67 percent) of UK owners reporting that the mandate is already having a high impact on their use of BIM. Owners in the UK are also more generally aware of the benefits of BIM and have more experience of it in practice.

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October 15, 2014

Employers unready to meet demand for flexible working in UAE, claims report

by Mark Eltringham • Flexible working, News, Workplace

According to a new survey from YouGov and Citrix, office workers in the United Arab Emirates are almost universally aware of the benefits of flexible working and increasingly demand it from their employers. Yet under a quarter of organisations ‘encourage and enable’ employees to work away from their main place of work routinely. The report claims that 94 percent of the 800 UAE office workers who took part in the study say they would feel less stressed, be more productive and achieve better balance between work and family responsibilities if they were given the freedom to work flexibly outside of the office. As a result, demand for flexible working has increased by 20 per cent since an equivalent report in 2013, with many UAE workers also indicating that the ability to work from anywhere would significantly increase their job satisfaction. In contrast, only 23 percent of the businesses surveyed fully ‘encourage and enable’ employees to work from anywhere, using any device. (more…)

October 15, 2014

UK Government agency offers employers new guidance on BYOD

by Mark Eltringham • Flexible working, Legal news, Technology, Workplace

The UK Government’s National Technical Authority for Information Assurance (CESG) has updated its official guidance on BYOD (Bring Your Own Device), one of the most widely discussed workplace technology phenomena. While it’s tough enough for everybody else to keep up with the personal and cultural implications of technology, the slow but exceedingly fine grinding mills of Government can find it almost impossible to keep up. In an accompanying statement the CESG claims the update is essential because of the rapid uptake in flexible working in the UK and the associated increase in the use of personal mobile devices in a work context. The new guidance suggests that employers should consider the development of a formal BYOD policy, understand relevant legal issues and their potential consequences, manage information and the way it is shared and plan for inevitable security breaches.