About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

Flexible working constrained by failure to incentivise off-peak travel, claims Government report

by • Flexible working, Technology, Workplace

Could flexible working helpNew research from the UK’s Department for Transport (DfT) has revealed how a simple change in the price structure of rail tickets could allow increased flexible working and better manage the current rush hour crush on public transport. The study, carried out by IFF Research, claims that two thirds of organisations could increase the scope for flexible working if the price of off-peak season tickets were reduced. The report claims that, at present, employers have little or no incentive to accommodate more flexible working but that if the cost of travel was reduced outside of peak travel times so that commuters felt a significant financial benefit, then two-thirds of the organisations that took part in the study, ‘felt that they would be able to accommodate at least some staff travelling to work avoiding the centre of the peak’.

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Green light (at last) for nine acre Birmingham City Centre mixed use development

by • Architecture, News, Property

commercial propertyThe developer of a major new mixed use project on a 9 acre site in the centre of Birmingham has announced that work will begin soon, after nearly ten years of delays. The £500 million Arena Central scheme was initially announced in 2004, then significantly extended and revised in 2011 to double the amount of commercial property available as part of the development. The first impressions of the finalised plans were published earlier this year and featured open public spaces, an urban meadow, cascading water features, ramps and a pedestrian spine that connects the elements of the site and connects to the main shopping areas in Broad Street and city centre residential areas to the South.  All in all, landscape architect Gillespies has designed four acres of soft landscaping within the development, nearly half of its total footprint. The first office building for the site will be designed by Make Architects. The building, named Arena 1 will be a 144,000 sq. ft. set to complete in 2016.

Barangaroo South Tower 2 in Sydney is now Oz’s greenest large office building

by • Environment, Facilities management, News, Property

Barangaroo SouthOne of Sydney’s landmark new office towers has just been awarded a 6Star Green Star –Office Design V3 rating, the Green Building Council of Australia’s highest environmental accreditation. South Tower 2 in Barangaroo South is part of a $6 billion carbon-neutral development alongside Sydney Harbour. The 42 storey skyscraper is part of a three commercial building cluster in Barangaroo South called International Towers Sydney. Each of the buildings incorporates arrange of sustainable features including cooling systems using water from the harbour and solar shading. The buildings also make use of the development’s shared environmental features including an on-site backwater treatment plant which will recycle up to one million litres of water a day for use by the local community. The intention is to create a world class sustainable community in the city.

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A third of UK workers would welcome a digital assistant to free up their time

by • Comment, News, Technology

digital assistant

A vision of the present. © Pixar Studios

In the 2008 Pixar film WALL-E, humans have fled the planet they have destroyed in an orgy of garbage-generating mass-consumerism and been reduced to morbidly obese, sedentary lumps living vicariously through screens and whose every need is catered for by the machines around them. Well, they say the best science fiction is really about the present day and sure enough, it appears that many of us are perfectly happy with the idea of suckling at the galvanised teat of a robot overlord. A new survey carried out by ClickSoftware  claims that a third of UK employees would welcome the idea of having a personal digital assistant to help them carry out everyday tasks. Over half (58 percent) hope that intelligent apps will take on at least a tenth of their workload in the future, especially those tasks considered mundane and repetitive such as administration, work scheduling and planning journeys.

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Flexible working just one factor that can lift the workplace blues

by • Flexible working, News, Workplace

Flexible working happinessNew research commissioned by office supplies firm Viking claims that many people working for small businesses are unhappy, stressed and demotivated in the workplace for much of the time but that their misery can be alleviated with flexible working, training, social events and generally a bit more information and attention from their employers. The research found that a third of the employees surveyed, all of whom work for firms with fewer than 50 employees, claim to be unhappy for more than half of their time at work, with 42 per cent saying they are also stressed and unmotivated. The respondents claim that these issues could be resolved with more flexible working, social events, personal development and business updates. With workers rating such displays of affection more highly than a pay rise, a spend of less than £500 per employee each year on the things they cherish could make them more happy and motivated.

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Workplace design and management of TMT sector aped by other firms

by • Facilities management, Flexible working, Property, Technology, Workplace design

Male midlifeThe publication of a report last week by the British Council for Offices highlights the wider impact of workplace design trends and commercial property arrangements  in the increasingly important Technology, Media and Telecoms (TMT) sector. Not least it suggests that they are having a transformational influence on the way firms in other sectors approach leases, workplace design and the changing nature of work. It is no coincidence that the TMT sector is the one most commonly associated with the employment of the much-talked-about Gen Y demographic, nor that the business practices most commonly associated with this overly-stereotyped group are those that are having the greatest influence in the way we design and manage offices.

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Supply of new office space in London continues to fall short of demand

by • Architecture, News, Property

Glass half emptyOne of the downsides to London’s attractiveness as a business destination, as we reported yesterday, is its inability to provide enough office space to satisfy the rapacious demands of the companies who want to work there. Survey after survey reveals the same thing. Even though London has a healthy pipeline of new offices under construction, it cannot keep pace with demand. The latest survey to make the same point comes from Deloitte Real Estate whose London Crane Survey claims that the 9.2 million sq. ft. of office space currently being built will fall short of what is needed. The report claims that London office space is likely to remain in short supply for two years as the new occupancy levels of offices continues to outstrip supply. The report claims that 2014will see 7 million sq. ft. of Grade A office space delivered, the largest volume for over a decade but nearly half has already been let even before construction is complete.

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Information overload is a big problem for ‘infobese’ UK workers

by • Flexible working, Technology, Workplace

Information overloadWe all know –or should – that we have a real problem with information. We are not only deluged with the stuff, we appear increasingly willing to wallow in it voluntarily, even when we know it’s bad for us. The full extent of the challenge we face managing information is laid bare in a new report from Microsoft called ‘Defying Digital Distraction’.  The study is based on a survey carried out by YouGov which found that 55 per cent of 2,000 British office staff experience some form of information overload at work. A similar proportion feel they are distracted by information, just under half (43 per cent) experience stress as a result, a third (34 per cent) feel overwhelmed by it and 28 per cent believe it affects their personal wellbeing. The report is fronted by Dave Coplin, the Chief Envisioning Officer of Microsoft UK who we interviewed last year and coincides with the publication of Dave’s new book called The Rise of the Humans: how to outsmart the digital deluge.

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Design skills cited as one reason why London is the world’s best city

by • Environment, Events, News, Workplace design

Clerkenwell design weekFor the first time, London is the world’s best city for business, culture and finance, according to the latest edition of PWC’s annual Cities of Opportunity report.  And the city’s reputation as a global leader in design is cited as one of the main reasons. The index of thirty of the world’s most important cities claims that London’s sheer economic clout, technological infrastructure and its design and development skills are just a few of the factors that led to the city usurping New York for the first time. When the survey was last carried out, it was ranked third. London is ranked one of the top three best places for intellectual capital and innovation alongside Paris and San Francisco and has leapt from eighth place last year to joint first place (with Seoul) in terms of its technological readiness.

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Trust in ethical behaviour is linked to the size of the business, claims report

by • Architecture, News

Ethical behaviourThe larger the firm the less likely it is to trust its employees to behave ethically according to a new report from the Association of Accounting Technicians. The research also found that UK’s most ethical businesses are small architectural practices. According to the research, conducted by Opinion Matters on behalf of AAT, only 37 per cent of SMEs trust their staff to do the right thing compared to 66 per cent of microbusinesses. The report also found that firms in the architectural sector have more faith in the ethical decision making of their employees and are more concerned about the ethical behaviour of suppliers than in any other industry. Interestingly, the report highlights the fact that, as the number of employees increases, businesses are more likely to dedicate a member of staff dedicated to fostering ethical behaviour and have a formal code of conduct.

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Loss making design and build service withdrawn by MITIE Group

by • Company news, Facilities management, News

MITIE withdraws design and buildDiversified facilities management services business Mitie has announced it is no longer to provide design and build services in the energy sector and will no longer provide mechanical and electrical (M&E) services. It has announced in its preliminary results for the year to March 2014 that the withdrawal of both operations will incur substantial losses – £25.4 million and £22.1 million respectively – so it will now concentrate more closely on its core and more lucrative facilities management markets instead where it sees the ‘potential for growth and [to] meet our margin targets’.  While the firm reports that a number of design and build projects had experienced delays and cost overruns which led to substantial losses, results for the whole of MITIE group show pre-tax profit up 4.3 per cent to £113.3m with revenue up 8.2 per cent to £2.14 billion.

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Poor office design costing firms in Gulf States dear, claims report

by • News, Workplace design

poor office designCompanies in the Gulf States with poor office design are losing a significant amount of money each year because of an associated loss of productivity and other factors including ergonomics and health and safety. That is according to a new survey carried out by YouGov on behalf of the Index exhibition organisers and office furniture manufacturer HNI. The survey puts the cost of poorly designed workplaces at as much as $70,000 (Dh257,000) per year for a large business and more than $35,000 (Dh128,500) a year for a medium-sized company in the region, according to a new study. A total of 867 senior managers across the Gulf Cooperation Council (GCC) nations including the UAE, Saudi Arabia and Kuwait  were surveyed to establish the leading cause of employee accidents within the workspace, as well as the major causes of occupational health issues.

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