March 1, 2022

Office furniture giant Flokk acquires Connection, doubling footprint in UK

by Mark Eltringham • Company news, Workplace design

Flokk, one of the leading European manufacturers of office seating and office furniture products, has acquired UK-based office furniture manufacturer Connection, expanding its footprint in the strategically important UK market and underpinning its international growth strategy. “Having Connection join the Flokk group moves us into the major league of Europe’s second-largest office seating market. We roughly double our size to about EUR 30 million in the key UK market. The transaction is another example of Flokk continuing to consolidate the fragmented European office seating market through targeted and value-creating acquisitions of attractive companies and brands,” says Lars I. Røiri, CEO of Flokk. (more…)

February 21, 2022

Who watches the workplace watchmen?

by Mark Eltringham • Comment, Technology

One of the world’s best known and most enduring foundational psychological experiments does not appear to be as clear cut as we commonly think. It was back in 1961 that a team led by the American psychologist Stanley Milgram asked a number of ordinary people to administer what they believed to be increasingly high levels of electric shocks to a person in another room while listening to their responses. (more…)

February 14, 2022

The Great Resignation will cast a long spell

by Mark Eltringham • Comment, Flexible working, Wellbeing, Workplace design

The writer Alan Moore believes in magic. Not hocus-pocus magic, double double toil and trouble, but in the power of words and art to change reality and bring things into existence. It’s a compelling idea, one that Moore shares with Picasso amongst others, and the evidence for it in its metaphorical sense is all around. (more…)

February 8, 2022

The office sector needs to develop better arguments for its products

by Mark Eltringham • Comment, Flexible working, Property, Workplace design

The distillation of every received and laundered idea of the past two years leads us here. A claim from Gallup that in future just over a third of the desks in offices will be empty. Whatever Gallup thinks, this is great news for the office sector. One of the truths the office sector hasn’t always liked to talk about too much over the last few decades is that in a typical office over that period, around half of the desks have already been empty. (more…)

February 7, 2022

New issue of IN Magazine is now online

by Mark Eltringham • Features, Premium Content

The January 2022 issue of IN Magazine is now online. In this issue we: visit what is claimed to be the best office in the world; consider whether the experience of our daily lives is shaped more by maintenance than design; challenge the idea of people as blank slates; look at a new generation of datacentre design; explore the regional flex office market; ask how rising energy costs will impact remote workers; talk to manufacturers using waste and unwanted materials to create new products; hear from Robert Bolton of KPMG on a new era for HR; and learn about how intentional design applies to the workplace. All back issues of IN Magazine are available here.

January 31, 2022

The great workplace conversation (still) needs to be held with a great deal more humility

by Mark Eltringham • Comment, Flexible working, Technology, Workplace design

“Nobody knows anything”. William Goldman’s infamous summing up of the essential unknowability of the movie business also has a less quoted second part. “Not one person in the entire motion picture field knows for a certainty what’s going to work. Every time out it’s a guess and, if you’re lucky, an educated one.” It is a call for humility. That no matter how much we know about what we do and how good we are at it, we can’t always predict its outcomes. And that is clearly the case with the ongoing Great Workplace Conversation. (more…)

January 25, 2022

Hybrid working? Let’s put on a show

by Mark Eltringham • Comment, Flexible working

I’m currently rereading Art Kleiner’s masterful book The Age of Heretics which describes the history of ground-breaking thought in management in the 20th Century and the lessons we forget. It remains a relevant book for the new era of ‘hybrid working’ because the book draws a distinction between two fundamental schools of thought in management theory. One of these sees management as a numbers game in which people are inherently problematic and so must be directed what to do based on data and routines of desirable activity and behaviour. And the other sees people as well meaning, capable and adaptable with managers there to facilitate and channel their abilities and help them develop. (more…)

January 4, 2022

So where are we?

by Mark Eltringham • Comment, Property

That’s right. A New Year and still nobody knows anything. (more…)

December 23, 2021

You gotta get IN to get out

by Mark Eltringham • IN Magazine, News, Premium Content

It was only towards the end of the development of IN Magazine that we became aware of something called COVID 19. By the time of the official launch in March of 2020, it had become clear that the world was facing a challenge that would lead to a reassessment of many aspects of our lives. We’re not out of the woods yet and there remain more questions than answers about what lies ahead. Yet organisations are looking forwards and I’ve been privileged in recent weeks to listen in on several conversations from occupiers about both their plans for the future and the necessity of flexibility in applying them, as they tread uncertainly in a new era and learn more about it as they go. (more…)

December 7, 2021

What the 21st Century office of the future looked like in the 1960s

by Mark Eltringham • Comment, Furniture, Technology, Workplace design

$refraction and the office of the future$ We’re used to hearing people predict what The Office of the Future will look like. It’s been going on for a very long time now and each new generation of commentators on the subject comes up with its own forms of wishful thinking, wild generalisations, distorted conclusions and failures to account for the inherent unknowability of future disruptive technology. The best way of reminding ourselves of these pitfalls is not to look forward, but back. Only then can we see how an image can be refracted and make allowances. (more…)

December 1, 2021

There are thirty-eight ways to win an argument, but this ain’t one

by Mark Eltringham • Comment, Flexible working

There are 38 ways to win an argument. That is according to the 19th Century German philosopher Arthur Schopenhauer who laid them out in an essay called The Art of Being Right. We’ve probably added a few more since it was published in 1896, but whatever we’ve come up with since probably works on the same basis. Despite the essay’s title, the stratagems are not actually about being right at all, but about winning an argument. (more…)

November 24, 2021

The great office door handle problem

by Mark Eltringham • Features, Wellbeing, Workplace design

Architects and designers have always a had a thing for door handles. It’s the kind of detail they like and one of the most genuinely tactile features of a building. Architects from Frank Gehry to Zaha Hadid have worked on the designs of door handles for manufacturers. It was the Finnish architect Juhani Pallasmaa who described the door handle as ‘the handshake of the building’ in his architectural theory book?The Eyes of the Skin: Architecture and the Senses in 2005. This was cute before last March but now looks slightly menacing. (more…)