September 30, 2021

The truth about the workplace comes out of the well

by Mark Eltringham • Comment, Property, Technology, Wellbeing, Workplace design

The debate about the workplace and the future of work gets more interesting by the week. In the last few days alone, I’ve listened in on three great speakers talking about the opportunities, challenges, nuances and complexities of it all in a way that has been all but impossible in the past 18 months. In addition, Nigel Oseland has published his new book on people-centred work. Jo Owen’s new book on hybrid working is similarly a breath of fresh air on that particular subject. More →

September 10, 2021

The Great Workplace Conversation gets quieter and more interesting

by Mark Eltringham • Comment, Flexible working, Wellbeing, Workplace design

I recently stumbled upon the phrase epistemic trespass, which describes the phenomenon of people making judgements in fields in which they have no expertise. I came across it as it was used to explain the sudden explosion of opinions about Afghanistan from a hitherto unknown horde of experts. Which may or may not be the same horde that has been so very certain about immunology and public health during the pandemic. It’s an old idea and one that needs to be treated with care, for reasons set out by Noah Smith here. But it is useful in some ways because we all recognise the phenomenon and how social media amplifies it. More →

August 13, 2021

Digital twin and other tech to benefit from landmark $3.5trillion infrastructure package

by Mark Eltringham • Facilities management, News, Property, Technology

Growth in key tech sectors is set to rocket after a landmark $1 trillion infrastructure package bill passed in the US Senate, part of a comprehensive $3.5 trillion plan within President Biden’s post-COVID Build Back Better initiative and paralleling the UN’s Race To Zero campaign. There had been an upward trend in share prices for companies in several tech sectors already, but Pitchbook research identified nanotechnology and digital twin technology as most likely to gain from the new bill – the largest public investment in America’s infrastructure for decades. More →

August 10, 2021

The reason we can’t stomach so many opinions on the future of work

by Mark Eltringham • Comment, Workplace design

There’s a scene in the 1986 horror movie The Fly in which Seth Brundle (Jeff Goldblum) persuades the reporter Veronica Quaife (Geena Davis) to try two steaks, one of which Brundle has just sent between two teleportation pods in an effort to work out why they can’t process organic matter, including the organic matter belonging to a very unfortunate baboon. More →

July 23, 2021

The unshocking truth about work and workplaces

by Mark Eltringham • Comment, Workplace design

I recently read an interesting little book called Office by Sheila Liming. It’s a small book, easy to read in a sitting and linked to a series of essays in The Atlantic. The author is a Professor of English so it’s no surprise to find that it’s beautifully written and draws on a range of sources to illustrate its points. It’s pretty sound on its own terms but also illustrates perfectly what is wrong with so many current narratives about work. The writing may not be clichéd but the thinking often is. More →

July 13, 2021

The office is everywhere and nowhere, baby

by Mark Eltringham • Flexible working, Podcasts, Premium Content, Workplace design

Workplace Insight and IN Magazine publisher Mark Eltringham recently took part in a lively episode of the Nowhere Office podcast with Julia Hobsbawn, Stefan Stern and Joanna Swash. They considered the current nature of work, what long term changes we can expect to emerge now and the role of working culture in providing a great experience for everybody, whoever and wherever they are – and whenever they might work. More →

July 2, 2021

If you’re certain about the changing world of work, you’re certainly wrong

by Mark Eltringham • Comment, Working culture

If you click on the first link in any article on Wikipedia and keep repeating the process, eventually you will land on the Philosophy page. Or you will 97 percent of the time, according to Wikipedia itself. There’s a dry explanation for this involving the site’s classification system, as explained by the mathematician Hannah Fry here. But there’s a more poetic explanation that I prefer. That every subject leads back to a consideration of ourselves, our lives and our place in the world. Anthropocentric maybe, but then again, the proper study of mankind is man. More →

June 30, 2021

The new era of flexible working and knowing when to lie flat

by Mark Eltringham • Comment, Flexible working, Wellbeing

When people first started working from home in large numbers for the first time in the Spring of 2020, one of the most talked about issues was how the productivity of most stayed the same or improved. This shouldn’t have been that surprising given all that we have learned about remote and flexible working over the years, but it certainly drove the debate for a while. More →

June 14, 2021

Never mind the agile workplace, here is something you already know

by Mark Eltringham • Comment, Workplace design

The myth has it that John Lydon’s audition for the Sex Pistols consisted largely of wearing a Pink Floyd t-shirt with the words I HATE scrawled above the prog rock group’s name. It appealed to the new band’s managers and its existing members at a time when they needed a singer with the right attitude as much as the right chops. Before Lydon’s involvement, bass guitarist Glen Matlock had taken to approaching anybody he saw of his age group with short hair to ask them if they could sing. This was a time when everybody had long hair.

May 14, 2021

We need to acknowledge our bias if we want to see the world for what it is

by Mark Eltringham • Comment, Wellbeing, Working lives

We’re all biased. We all recognise the sharp bump of our critical thinking skills kicking into life when confronted with ideas and information that go against our beliefs. We know how they doze in the comforting embrace of affirming data. So, it’s been entertaining this week to observe the reaction to the large-scale academic study of 10,000 IT workers which found that they had worked 30 percent longer hours while working from home, a fifth of it outside their normal times of work, without actually doing any more work. In essence their productivity had fallen by 20 percent in spite of their increased hours. More →

April 19, 2021

IN Magazine issue 6 has been published

by Mark Eltringham • Features, IN Magazine, News, Premium Content

It’s now a year since we launched IN Magazine and what a year it’s been. Issue 6 is now out. IN continues to explore the latest ideas from the world of work, speak to the most interesting people and feature the most pioneering ideas. In this issue: Kerstin Sailer casts a spell on the workplace; Microsoft’s Experience Centre in Amsterdam; what we can learn about the workplace experience from app design; the new emphasis on fresh air; the problem of managing people across borders; what happens to spaces when people abandon them; and why we must take the environmental impact of commercial property far more seriously. And, of course, much more. All back issues of IN Magazine can be found here. Illustration: Ian Pearsall

April 7, 2021

The binary choices and multiple outcomes of flexible working

by Mark Eltringham • Comment, Flexible working

A year of unnecessarily binary conversation about work leads inevitably to this. A stupid question. Is Big Tech going off work from home? Betteridge’s Law takes care of that, just as it did another question from 12 months ago. Even though the article is slightly better than the headline, the insistence that the only two choices we have are home or office remains. More →