About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

Seven workplace stories we think you should read this week (apart from ours)

Seven workplace stories we think you should read this week (apart from ours)

The backlash to being a thought leader

Automation and Artificial Intelligence bullshit

Science in the gig economy

The seven deadly sins of AI predictions

The flight of people back to the suburbs

The changing psychology of the workplace

The rock and roll workplace

One-fifth of UK jobs under threat from automation, but some regions more at risk than others

One-fifth of UK jobs under threat from automation, but some regions more at risk than others

Automation will affect one in five jobs across the UK, according to a new study from the thinktank Future Advocacy. According to the report, the risk of jobs being becoming automated is higher in some areas more than others and in the case of shadow chancellor John McDonnell’s west London constituency of Hayes and Harlington hits 40 percent, largely because it contains Heathrow Airport which employs a large number of people whose jobs are most at risk from automation. However, the report claims that a mere 2 percent of people surveyed were ‘very worried’ that they might be replaced by a machine, with a further 5 percent saying they were ‘fairly worried’.

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Gulf in levels of employee engagement between US and Europe

Gulf in levels of employee engagement between US and Europe

productivityA new report from Gallup called The State of the Global Workplace (paywall although there is an information light executive summary) claims that only one in ten European workers are engaged with their work compared to 31 percent in the US and Canada. In the UK, British workers were found to be 11 percent engaged with around a fifth (21 percent) actively disengaged. The report cites American management practices as one explanation for the apparent gulf. One of the more notable findings from the study is that just 32 percent of Latin American residents aged 23 to 65 say they are employed full time for an employer compared to 56 percent of US and Canadian residents in that age range.

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Plans announced for Digital City on Toronto waterfront

Plans announced for Digital City on Toronto waterfront

Sidewalk Labs, owned by Google’s parent company, Alphabet, is to build a ‘digital city’ in Toronto to showcase smart city technology and a range of other cutting edge innovations and examples of best practice. The aim is to turn the Eastern waterfront area of the city into a working laboratory for a range of technologies such as fast wi-fi, millions of smart city sensors, sustainable energy and autonomous cars. The over 3 million s. ft. mixed-use development in Toronto will also be built using cutting edge innovations in construction. Google is already set to become the first major tenant in the development with an office for 300 employees of its Canadian HQ. Sidewalk Labs and the local authorities hope to turn the area into a “place for tens of thousands of people to live, work, learn and play – and to create and advance new ideas that improve city life”.

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Calls for commercial property sector to have a greater focus on customer experience

Calls for commercial property sector to have a greater focus on customer experience

The UK commercial property industry is undergoing a fundamental shift towards a more customer centric approach, with an increasingly greater emphasis being placed on delivering outstanding customer service to occupiers. This is the key finding of a new report from The British Council for Offices (BCO) entitled ‘Office Service Standards and Customer Experience: a best practice guide’. While for those who hold a very traditional landlord occupier relationship this change in thinking, attitude and operation may feel revolutionary, the report argues we are already seeing the industry evolve across the board. It claims that this is accelerated by new ‘property sector disruptors’, who are driving a shift in the relationship between property owners and corporate occupiers. To ensure they are keeping pace with their changing requirements and aspirations, property owners and managers are increasingly realising the need to invest in building strong relationships with their occupiers

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Harnessing artificial intelligence could release up to £630bn for the UK economy, new government report claims

Harnessing artificial intelligence could release up to £630bn for the UK economy, new government report claims

Artificial Intelligence has the potential to add £630 billion to the UK economy by 2035, according to an independent review commissioned by the government as part of its Industrial Strategy. The review, Growing the Artificial Intelligence Industry in the UK, led by Jerome Pesenti, chief executive of BenevolentTech and Dame Wendy Hall, Professor of Computer Science at the University of Southampton, says AI is expected to make “great improvements” for the public, including more personalised services, better healthcare and more efficient use of resources. Robots could be used to perform a raft of benign and “dangerous” jobs  including smarter scheduling of medical operations and hiring on-demand self-driving cars. The report makes 18 key recommendations for developing AI in the UK and was led by Professor Dame Wendy Hall, a professor of computer science at the University of Southampton.

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Majority of workers are sleep deprived and stressed, negatively impacting their performance and wellbeing

Majority of workers are sleep deprived and stressed, negatively impacting their performance and wellbeing

Over three quarters (77 percent) of British workers admit that having a bad night’s sleep negatively impacts their working day, with 27 percent claiming that they feel exhausted on a daily basis, according to a new study from jobsite CV Library. The study explored the attitudes of 1,300 workers around the topic of sleep and the workplace and was conducted with input from Neuroscientist Professor Jim Horne. The research claims that three quarters of Brits (74.5 percent) cite workplace stress as a key cause of their disrupted rest, with a further 92.5 percent admitting that a stress-related disrupted sleep negatively affects their emotions. What’s more, while the majority of workers (58.9 percent) would like to get 7-8 hours of sleep a night, only 26.1 percent currently achieve this, with most people (56.8 percent) actually receiving 5-7 hours. The research claims that sleep deprivation is most likely to affect an employee’s ability to stay focused (72.7 percent) as well as their ability to deal with challenging situations (46.5 percent) and make important decisions (34.2 percent).
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Unequal access and usage could hold back potential of global digital economy

Unequal access and usage could hold back potential of global digital economy

Digital technologies continue to make impressive advances. Internet infrastructure is improving and the usage of digital tools is growing. The social impacts of digital innovation have also become more pronounced in diverse fields. However, progress is uneven across countries, businesses, and within societies. Broadening access to digital opportunities and helping those lagging behind to catch up would increase the benefits of the digital transformation and help ensure they are widely shared across economies and people, according to a new OECD report. The OECD Digital Economy Outlook 2017 says government policy has not kept pace with the digital innovation and transformation of economies and societies led by big technology firms. It calls on countries need to step up their efforts, invest more in education and skills and encourage greater use of advanced technologies like big data analysis and cloud computing, in particular by small businesses, to make the digital shift more productive and inclusive.

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Government sets out its vision for a low carbon UK

Government sets out its vision for a low carbon UK

A strategy setting out how the UK plans to lead the world in cutting carbon emissions to combat climate change while driving economic growth, has been published by the Government. The Clean Growth Strategy: Leading the way to a low carbon future builds on the UK’s progress to date. Carbon emissions in the UK have fallen and national income risen faster than any other nation in the G7 since 1990, according to the report, with emissions down by 42 percent while the economy has grown by 67 percent.

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Seven (or eight) of the best workplace stories we think you should read this week

Seven (or eight) of the best workplace stories we think you should read this week

A Google engineer has created a religion which will have an artificial intelligence as its God

Nobody seems to know what mindfulness actually is

Most people are neither extroverts nor introverts

We are literally sleepwalking into a health and productivity disaster

Are you working alongside a zombie?

The five major roadblocks to smart city infrastructure

Shooting the same people on the way to work for nine years

What Norman Foster got wrong about the Apple HQ, and what it means for everybody else

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Major US surveys uncover ambivalent attitudes towards the impact of technology and automation on our lives

Major US surveys uncover ambivalent attitudes towards the impact of technology and automation on our lives

The ambivalent attitude many people hold towards technology is laid bare in two major new studies from the Pew Research Centre. When asked to name what has brought about the biggest improvements in their lives over the last 50 years, technology is the most commonly cited factor by people across the US. They are even optimistic that technology will have a similarly beneficial impact over the next half century. Yet when asked about their specific attitudes towards artificial intelligence and automation in a second survey, many are apprehensive about the impact the technologies will have on their jobs and income.

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New Scotland Yard wins Better Public Building Award at the 2017 British Construction Industry Awards

New Scotland Yard wins Better Public Building Award at the 2017 British Construction Industry Awards

The New Scotland Yard building on Victoria Embankment has been named as the winner of the 2017 Prime Minister’s Better Public Building Award. The Award sets out to ‘recognise excellence in publicly funded buildings and infrastructure, and highlights projects that bring real change to communities, demonstrate innovative and efficient construction and deliver value for money’. The winning building, designed by AHMM, is a £58 million project that remodelled and extended the former Curtis Green building. It represents a move back to Victoria Embankment for the Metropolitan Police service, having first previously occupied the address in 1890. The new entrance is designed ‘to create a welcoming and non-institutional yet secure front door’ and reinstates the iconic revolving sign. The project was completed as part of a major rethink of the organisation’s corporate real estate strategy, in line with UK Government objectives for the public sector estate.

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