About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

Harnessing artificial intelligence could release up to £630bn for the UK economy, new government report claims

Harnessing artificial intelligence could release up to £630bn for the UK economy, new government report claims

Artificial Intelligence has the potential to add £630 billion to the UK economy by 2035, according to an independent review commissioned by the government as part of its Industrial Strategy. The review, Growing the Artificial Intelligence Industry in the UK, led by Jerome Pesenti, chief executive of BenevolentTech and Dame Wendy Hall, Professor of Computer Science at the University of Southampton, says AI is expected to make “great improvements” for the public, including more personalised services, better healthcare and more efficient use of resources. Robots could be used to perform a raft of benign and “dangerous” jobs  including smarter scheduling of medical operations and hiring on-demand self-driving cars. The report makes 18 key recommendations for developing AI in the UK and was led by Professor Dame Wendy Hall, a professor of computer science at the University of Southampton.

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Majority of workers are sleep deprived and stressed, negatively impacting their performance and wellbeing

Majority of workers are sleep deprived and stressed, negatively impacting their performance and wellbeing

Over three quarters (77 percent) of British workers admit that having a bad night’s sleep negatively impacts their working day, with 27 percent claiming that they feel exhausted on a daily basis, according to a new study from jobsite CV Library. The study explored the attitudes of 1,300 workers around the topic of sleep and the workplace and was conducted with input from Neuroscientist Professor Jim Horne. The research claims that three quarters of Brits (74.5 percent) cite workplace stress as a key cause of their disrupted rest, with a further 92.5 percent admitting that a stress-related disrupted sleep negatively affects their emotions. What’s more, while the majority of workers (58.9 percent) would like to get 7-8 hours of sleep a night, only 26.1 percent currently achieve this, with most people (56.8 percent) actually receiving 5-7 hours. The research claims that sleep deprivation is most likely to affect an employee’s ability to stay focused (72.7 percent) as well as their ability to deal with challenging situations (46.5 percent) and make important decisions (34.2 percent).
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Unequal access and usage could hold back potential of global digital economy

Unequal access and usage could hold back potential of global digital economy

Digital technologies continue to make impressive advances. Internet infrastructure is improving and the usage of digital tools is growing. The social impacts of digital innovation have also become more pronounced in diverse fields. However, progress is uneven across countries, businesses, and within societies. Broadening access to digital opportunities and helping those lagging behind to catch up would increase the benefits of the digital transformation and help ensure they are widely shared across economies and people, according to a new OECD report. The OECD Digital Economy Outlook 2017 says government policy has not kept pace with the digital innovation and transformation of economies and societies led by big technology firms. It calls on countries need to step up their efforts, invest more in education and skills and encourage greater use of advanced technologies like big data analysis and cloud computing, in particular by small businesses, to make the digital shift more productive and inclusive.

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Government sets out its vision for a low carbon UK

Government sets out its vision for a low carbon UK

A strategy setting out how the UK plans to lead the world in cutting carbon emissions to combat climate change while driving economic growth, has been published by the Government. The Clean Growth Strategy: Leading the way to a low carbon future builds on the UK’s progress to date. Carbon emissions in the UK have fallen and national income risen faster than any other nation in the G7 since 1990, according to the report, with emissions down by 42 percent while the economy has grown by 67 percent.

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Seven (or eight) of the best workplace stories we think you should read this week

Seven (or eight) of the best workplace stories we think you should read this week

A Google engineer has created a religion which will have an artificial intelligence as its God

Nobody seems to know what mindfulness actually is

Most people are neither extroverts nor introverts

We are literally sleepwalking into a health and productivity disaster

Are you working alongside a zombie?

The five major roadblocks to smart city infrastructure

Shooting the same people on the way to work for nine years

What Norman Foster got wrong about the Apple HQ, and what it means for everybody else

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Major US surveys uncover ambivalent attitudes towards the impact of technology and automation on our lives

Major US surveys uncover ambivalent attitudes towards the impact of technology and automation on our lives

The ambivalent attitude many people hold towards technology is laid bare in two major new studies from the Pew Research Centre. When asked to name what has brought about the biggest improvements in their lives over the last 50 years, technology is the most commonly cited factor by people across the US. They are even optimistic that technology will have a similarly beneficial impact over the next half century. Yet when asked about their specific attitudes towards artificial intelligence and automation in a second survey, many are apprehensive about the impact the technologies will have on their jobs and income.

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New Scotland Yard wins Better Public Building Award at the 2017 British Construction Industry Awards

New Scotland Yard wins Better Public Building Award at the 2017 British Construction Industry Awards

The New Scotland Yard building on Victoria Embankment has been named as the winner of the 2017 Prime Minister’s Better Public Building Award. The Award sets out to ‘recognise excellence in publicly funded buildings and infrastructure, and highlights projects that bring real change to communities, demonstrate innovative and efficient construction and deliver value for money’. The winning building, designed by AHMM, is a £58 million project that remodelled and extended the former Curtis Green building. It represents a move back to Victoria Embankment for the Metropolitan Police service, having first previously occupied the address in 1890. The new entrance is designed ‘to create a welcoming and non-institutional yet secure front door’ and reinstates the iconic revolving sign. The project was completed as part of a major rethink of the organisation’s corporate real estate strategy, in line with UK Government objectives for the public sector estate.

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UK improves opportunities for young workers, but faces longer term challenges from automation

UK improves opportunities for young workers, but faces longer term challenges from automation

The UK could boost GDP by £43 billion if it reduces the number of young people not in education, employment or training (NEET) to match Germany, the best performing EU country. This is equivalent to a GDP increase of around £7,500 per 18-24 year old, according to estimates in PwC’s latest Young Workers Index. This year, the UK reached its highest position since the Index began in 2006, climbing to 18th out of 35 OECD countries from 20th last year. The UK’s improvement reflects lower youth unemployment and NEET rates as the economic recovery from the financial crisis has continued, but it still lags behind many other OECD countries, with Switzerland, Iceland and Germany leading the pack.

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Standing to work may be as good for our cognitive performance as it is our physical wellbeing

Standing to work may be as good for our cognitive performance as it is our physical wellbeing

Before we begin, the usual disclaimer that sitting is definitely not the new smoking and standing to work for long periods is just as bad as sitting. Having said that, a new study published in the Journal Psychological Science carried out by researchers at Ariel University and Tel Aviv University suggests that standing to work may improve cognitive performance as well as physical wellbeing. The study of 50 students carried out by Yaniv Mama, David Rosenbaum and Daniel Algom found that the mild stress associated with the effort of standing up improved the ability of participants to cope with simple mental tasks.

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Businesses could be losing out because their offices are poorly designed and uninspiring

Businesses could be losing out because their offices are poorly designed and uninspiring

UK businesses could be losing millions of pounds because their offices are ‘poorly designed and uninspiring’, according to a new study. The research of 2,000 office workers claims around three quarters believe their office environment has made them less productive and less effective at work. While a third have been left with no alternative but to take time off from work because their surroundings have directly affected their physical or mental wellbeing. Stale air and lack of airflow is the biggest concern for workers, followed by noisy co-workers and overly hot conditions.

Commissioned by office design firm Oktra, the survey also claims that 34 per cent dread going to work purely because of their office environment. The research also claims 34 per cent of workers would be less likely to take sick days if they worked in a ‘favourable’ office environment. And a third would be willing to stay at a company for longer if they worked in an appealing setting.

Seventy-nine per cent think their employer should do more to improve their surroundings at work. And over half have complained to a senior member of staff about their surroundings because they have affected their physical or mental wellbeing. While 49 per cent have let their concerns be known because their productivity has been impacted.

However the office environment appears to have a greater impact on millennials’ productiveness at work than those from the baby boomer generation. Eight in ten 18-34 year olds revealed their surroundings have made them less productive compared to 65 per cent of those aged 55 plus. While 43 per cent of millennials would be more open to staying with a company for longer if the office environment was appealing, compared to around a quarter of baby boomers.

Seventy-five per cent of 18-34 year olds believe their working environment has negatively impacted their physical and mental wellbeing, while 63 per cent of workers aged 55 plus feel the same way. And almost a fifth of those 34 and under have left a job as a direct result of their office environment – in contrast 10 per cent of those 55 plus have moved on because of their workspace.

Biggest concerns about the office
1. Lack of air ventilation or flow – air feels stale, little circulation
2. Noise made by co-workers – chatter etc
3. Temperature – not being too hot
4. Lack of daylight
5. Temperature – not being too cold
6. Not having a clean office
7. Not having privacy
8. Lack of a nice view
9. Not having a comfortable workstation/desk
10. Lack of space/room – being too cramped
11. Comfort control – not being able to easily adjust the temperature in your office
12. Too much air ventilation or flow – makes you feel chilly/uncomfortable
13. Not having a comfortable desk chair
14. Lack of outside spaces – somewhere to go for your dinner break for instance
15. Dull surroundings in the office
16. Not enough connection with nature e.g. can’t see greenery outside, lack of plants in the office, no green spaces nearby
17. Breeze that makes you feel chilly/uncomfortable
18. Lack of facilities inside the office (no kitchen, meeting rooms, cycle storage, shower facilities, places to store food etc.)
19. Office being too dark
20. Flexibility of your workstation – desks/chairs/screens that can’t be easily adjusted for comfort

Our Twentieth Century approach to ergonomics has to change

Our Twentieth Century approach to ergonomics has to change

One of the big problems with the way some people talk about the term ‘ergonomic’ is that they tend to use it to describe the design of objects when really it’s about the relationship between a person and the things around them. It’s an abstract idea, about the relationships between design, facilities and management, so is dependent on a number of variables. When those variables change, what we understand to be good ergonomics changes too. The principle of ergonomics as we now understand it first came to prominence in the wake of the intensive growth in the use of computers. The legacy of this fixed view can be an approach based on an idea of desk-bound employees with a computer, whereas how we work now bears little resemblance to how we worked 20 years ago.

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Technology will create a brave new world for corporate real estate

Technology will create a brave new world for corporate real estate

In their new industry report, A Brave New World: Innovating Real Estate, Holtby Turner Executive Search explore the ways innovation and digital disruption are impacting corporate real estate. The report sets out to examine real estate’s relationship to technology, and technology’s relationship to innovation. Insights on leadership through the uncertainty of digital disruption are covered in chapters from well known PropTech influencers such as Antony Slumbers, Faisal Butt and James Dearsley alongside interviews with real estate leaders from Hammerson, PGIM, M7, CBRE and Workspace Group. According to Antony Slumbers: “the days of IT are over: every business is a technology business. The differentiator going forward is knowing which technologies you can use to complement your human ingenuity, skills and creativity in the service of a robust, solid and scalable business.”