About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

June 20, 2016

What happens when you take transparent office design to extremes ⁰

by Mark Eltringham • Case studies, Comment, Facilities management, Furniture, Workplace design

A rigid and unswerving adherence to a principle is rarely a good thing in the long run. This is perhaps doubly so when it comes to office design because the end result is often something that overlooks what offices are really for; namely giving human beings a place to go to be with one another. So, when you take a design dogma to extremes that ignore the human being that should be your core concern, you end up getting something like the office with no chairs, because ‘sitting is the new smoking’. Or you get the office made completely of glass because ‘transparency generates trust’. While it’s true that the Dutch firm MRVDV responsible for the refit of the building in Hong Kong has included some genuinely successful features, not least in the use of natural light and the environmental performance of the building, the interior itself is clearly the end product of meetings in which nobody felt comfortable telling everybody to knock it off.

June 17, 2016

US small business owners still cling to ‘office basics’, claims study ⁰

by Mark Eltringham • News, Products, Technology

Small businesses still rely heavily on the traditional working environment, according to the 2016 Business Survey from office equipment maker Brother. The report says these businesses are open to adopting next-generation cloud based and mobile technology, but they’re also ‘holding on to’ what it calls office basics such as printers, scanners and faxes. Over half (58 percent) of small businesses’ daily work tasks still require a physical office presence and 91 percent of small business owners currently have a printer, scanner, copier or fax machine within their work space. The need for these devices is confirmed in the data showing 43 percent of this same group use a printer, on average, 10 or more times per day. The online survey of 509 small business owners in the US claims that the attachment to traditional devices does not mean that firms aren’t adopting new tech, but rather that they are trying to ‘have the best of both worlds’.

June 17, 2016

Women’s long hours working linked to alarming increases in serious illness ⁰

by Mark Eltringham • Flexible working, Knowledge, Wellbeing, Workplace

Women who put in long hours for the sake of their careers may pay a heavy price including life-threatening illnesses, such as heart disease and cancer. Work weeks that averaged 60 hours or more over three decades appear to triple the risk of diabetes, cancer, heart trouble and arthritis for women, according to new research from Ohio State University and published in The Journal of Occupational and Environmental Medicine. The risk begins to climb when women put in more than 40 hours and takes a decidedly bad turn above 50 hours, researchers found. Men with tough work schedules appeared to fare much better, found researchers who analysed data from interviews with almost 7,500 people who were part of the National Longitudinal Survey of Youth. More scheduling flexibility and on-the-job health coaching, screening and support could go a long way toward reducing the chances employees become sick or die as a result of chronic conditions, according to the report.

June 17, 2016

Younger and older workers share many of the same attitudes to the workplace ⁰

by Mark Eltringham • Flexible working, News, Technology, Workplace design

The behaviour and attitudes of young people in the workplace are very similar to those of older generations. We keep repeating this point but it’s always worth reminding ourselves given the prevailing narratives that obscure this truth. Indeed, so powerful is the narrative that even when a piece of research or a survey contradicts it, there is often an attempt to ignore the report’s own finding’s in favour of something that fits the meme. This happens more often than you think which is why it’s always worth going beyond the headlines to look at what lies beneath. This week, two reports have appeared which highlight just how much a younger generation of workers shares the same attitudes and challenges as other generations. According to the reports, this is true for issues such as presenteeism and the need for the company of colleagues and so suggest we don’t need to treat different age groups quite so differently as is often claimed.

June 15, 2016

New workplace technology will automatically adapt offices to needs of staff ⁰

by Mark Eltringham • Case studies, Facilities management, News, Technology, Workplace design

A new generation of workplace technology that allows the working environment to adapt to the needs of individuals will attract people to work in offices and contribute to their productivity, wellbeing and happiness. That is the key finding of a new report from US office furniture giant Haworth. According to the white paper Enabling the Organic Workspace: Emerging Technologies that Focus on People, Not Just Space a new generation of sensors will measure how offices are used and allow them to adapt on a day to day basis by changing temperature and lighting levels and responding to employees’ needs and influencing their behaviour in other ways. The white paper suggests this will be a development of existing technologies in the way it adapts the immediate working environment to the specific needs of an individual or group. This might even entail using biometrics to assess their psychological and emotional needs, according to the report.

June 15, 2016

Edinburgh most attractive city for commercial property investors outside London ⁰

by Mark Eltringham • Cities, News, Property

Edinburgh is the most attractive British location for commercial property investment outside of London, according to new research by law firm and real estate consultancy Morton Fraser. Research amongst investors by the law firm’s commercial real estate division ranks a list of ten British cities outside of London according to their attractiveness as investment options. Edinburgh, Bristol and Manchester are the most appealing regional locations for investors, based on an indexed score of how many more investors found them attractive propositions compared to those who did not. However, the remaining seven cities did not appeal to the majority of investors, with more rating them an unattractive investment proposition rather than an appealing one. Aberdeen is rated the least attractive location for investors, coming after its energy-dependent economy was hit by falling oil prices, leading to thousands of job losses and the contraction of the oil and gas industry.

June 14, 2016

JLL survey claims occupiers and investors think voters will shun Brexit ⁰

by Mark Eltringham • News, Property

According to a new survey from JLL of top international corporate occupiers and UK-based investors into their business attitudes to the EU referendum, 80 percent held the view that the UK will vote to remain in the EU. The survey claims that investors are less fearful of impact of Brexit on their long term property strategies than corporate occupiers and that the London office market is viewed as the property sector that would be most impacted by a vote to leave. The survey also revealed attitudes of corporates and investors to future property market decisions in the event of a Brexit. 60 percent of the investors surveyed felt that there would be no changes to their property strategy in the short or long term as a result of a leave vote. Only 30 percent expect reduced allocations in UK property. Of the corporate occupiers surveyed, almost half foresaw they would need to review their UK business space in both the short or long term.

June 13, 2016

UK faces digital skills gap … but simply hiring Millennials won’t close it ⁰

by Mark Eltringham • News, Technology, Workplace

Although the UK remains a global tech leader, the country remains in the grip of a digital skills crisis which is holding back productivity and costs around £63 billion each year, according to a report published today by the Commons Science and Technology Committee. The report claims that 12.6 million UK adults lack even basic digital skills, and nearly half of these people (5.8 million) have never even used the internet. Meanwhile, a coincidental report published by Cisco claims that those organisations who apparently assume they can close the gap by merely employing so-called Millennials, will be disappointed because there’s no great correlation between age and confidence in using digital technology. The Digital Culture Clash report found the only meaningful correlations were between the type of work an individual does, their level of employment and their competence and confidence in using technology.

June 3, 2016

Uncertainty about the consequences of Brexit in construction sector ⁰

by Mark Eltringham • Environment, News, Property

Uncertainty about the consequences of a possible UK vote to leave the EU is having an adverse effect on the country’s construction pipeline, according to the Markit/CPS survey of activity in the market. According to the study, new building orders declined during May for the first time in three years although at 51.2, the index remains above the neutral 50 threshold which indicates that the trend remains positive. The May study specifically asked respondents how their work had been affected by the Brexit vote with one third saying it had had a negative effect. Meanwhile, an April study from CBRE found that demand for office space in London had remained robust through the first quarter despite fears that uncertainty about the market and the wider economy related to the referendum would dampen demand. Meanwhile, a new survey from the IEMA claims that two-thirds of members believe environmental issues will be given lower priority if the UK leaves the EU.

June 2, 2016

People are happy at work but yearn for better tech and a second job ⁰

by Mark Eltringham • Flexible working, News, Technology, Wellbeing

The recent riots across France sparked by mooted reforms to labour laws have been attributed to French workers objecting to the creation of working cultures akin to those in the UK and US. In which case, it would be interesting to see how our Gallic cousins might respond to the findings of a new report from Adobe which suggests that workers in both the UK and US as well as India see technology as the key perk they look for at work and many are perfectly happy to work more than one job and don’t expect long term commitments to (and from) their employers, although many of them also feel defined by what they do for a living and are happy at work. According to The Work in Progress report, a quarter of UK workers already moonlight and over two thirds believe that better technology would be the single most important way of improving their working lives. The same attitudes are also prevalent in responses from workers in both the US and India.

June 1, 2016

Lifts are a waste of both time and energy, claims report ⁰

by Mark Eltringham • Flexible working, News, Wellbeing, Workplace design

As we’ve suggested before, lifts tell us an awful lot about how we work. Now, according to a new study from building consultancy SVM Associates and wellness firm Stepjockey it appears that they are a waste of both time and energy. According to the research carried out by SVM director John Newbold, employees typically waste fifteen minutes a day waiting around for them in lobbies and the lifts themselves consume more energy than firms suppose. The problem of wasted time is exacerbated by the growing adoption of flexible, collaborative working models which mean people move around offices more. According to the study the solution if you want to save time and get some exercise is to take the stairs, especially for trips of fewer than seven storeys. Lifts also typically consume up to 8 percent of the energy in office buildings, using over a third (35 percent) more power than claimed by their manufacturers according to the findings of Smarter Buildings: Real-world energy use of lifts/elevators in contemporary office buildings.

June 1, 2016

Surprising number of people fear they will soon be replaced by a robot ⁰

by Mark Eltringham • News, Technology, Workplace

A surprisingly large proportion of the British working population believes it could find its job taken by a robot within the next 10 to 50 years, according to a study from software firm Opentext. The survey of 2,000 people found that 42 percent of them overall believe their jobs will be automated within half a century and around a quarter feel it could happen within the next decade. A surprisingly large number – 7 percent- feel they could be ousted by a robot within the next two years. The results display a strong generational bias with19 per cent of 18-24 year olds claiming that they sometimes or frequently worry about this issue. The older generation on the other hand rarely, if ever, worries about robots taking its jobs with 73 per cent of 45-54 year olds saying that they never worry about being replaced by automation. Even so, 25 percent of those in this age group believe that robots might replace them over the course of the next decade.