About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

May 25, 2016

Urban Millennials are worried about the same things as everybody else ⁰

by Mark Eltringham • Cities, Comment

The acid test for any survey of the attitudes and experiences of Millennials is whether you could replace its findings with those for another generation and come up with broadly the same results. The answer is very often ‘yes’, which can generally be explained by pointing out that, contrary to what you may have heard, Millennials are people too and not the Midwich Cuckoos. So, here we have a survey from an organisation called YouthfulCities which claims that Millennials living in the world’s major cities are concerned about the high cost of housing, employment opportunities, inadequate infrastructure, crime and their personal happiness. Just like everybody else then. Except that the conclusion the survey draws is that cities need to become more ‘youthful’. Presumably in exactly the same way that office occupiers are routinely told that they need to create youthful workplaces, which is not only patronising to Millennials but also ignores the fact they’re not the only people there.

May 24, 2016

New standard for building wellbeing launched in US ⁰

by Mark Eltringham • Architecture, Environment, Facilities management, Legal news, Property

If you’re still confused about the proliferation of green building standards worldwide, then brace yourself. A new standard that seeks to measure the wellbeing inducing characteristics of a building has been launched as a counterpart to the WELL Building Standard developed by the Green Building Certification Institute and the International WELL Building Institute. The new standard is called Fitwel, was designed by The Centers for Disease Control and Prevention and the General Services Administration and is overseen by the Centre for Active Design. The standard uses a scorecard that ranks buildings on over 60 criteria such as indoor air quality, fitness facilities and lobby and stairwell design. According to its proponents these criteria apply well-established scientific principles to address seven characteristics of a healthy working environment. The standard is very much a product of the US public sector at this stage and was piloted in 89 federal buildings during 2015. Its full launch is scheduled for next year. Image: Gensler / Hedrich Blessing

May 20, 2016

New guide to Level 2 BIM compliance launched ⁰

by Mark Eltringham • Architecture, Facilities management, Legal news, Property, Technology

Anybody who is still confused about Building Information Modelling (there’s a lot of us) and its obligations under new legislation will welcome new free guidance published by the excellent Designing Buildings Wiki created by BRE, CIOB, BSRIA, ICE and others. Since last month, Level 2 BIM has been mandatory on centrally-procured public projects, with far-reaching implications for those involved. Clients, consultants, contractors and suppliers are now required to understand the finer details of the Level 2 process. But the 2016 NBS BIM Survey found 42 percent of respondents were just aware of BIM and 28 percent were not very, or not at all confident in BIM. The new guide aims to take users step-by-step through the Level 2 workflows, from the basics of storing project information to preparing employer’s information requirements. It is open access, meaning anyone in the industry can edit and improve the guide to reflect their experiences of using BIM in practice. It is aligned to Level 2 standard PAS 1192-2 and the 2013 RIBA plan of work.

May 18, 2016

What the imminent arrival of driverless vehicles will mean for the way we work ⁰

by Mark Eltringham • Cities, Comment, Flexible working, Technology

Game changing technology doesn’t come any more disruptive than driverless vehicles. The problem is that we may find the whole idea easy to dismiss based on our past experiences of this sort of thing. Autonomous vehicles carry the whiff of Tomorrow’s World about them, yet they are about to go mainstream far sooner than we might think and their advent will have a major impact on the way we work and live. Both Ford and BMW have announced they intend to have fully autonomous vehicles on the roads within five years. That doesn’t mean the test models that are already on the roads but commercially available vehicles; Volvo will have 100 customers in Sweden and the UK using the vehicles next year. Tesla claims its cars will be driverless in two years. And it’s not just car makers who are intent on grabbing a share of this new market but computer makers like Google and Apple as well as sharing economy pioneers like Uber.

May 17, 2016

Employers need to step up to retain older workers and carers, claims CIPD ⁰

by Mark Eltringham • Flexible working, News, Wellbeing, Workplace

With people living longer and fewer young people entering the labour market, Europe’s employers are increasingly reliant on the skills and talents of older workers. However, the ageing population also means that there will be around nine million carers in the UK by 2037, many of whom will be trying to juggle care and employment, according to new research released by the CIPD. It claims that, although the UK’s policy framework for supporting older workers and creating fuller working lives is well-developed in comparison to other European countries, there is a crucial need to turn this thinking into practical action to avoid losing the skills and experience of employees who choose to work beyond retirement. With around 30 percent of the UK workforce currently over 50 compared to 20 percent in the 1990s, the CIPD is urging employers to put the tools and culture in place to support older workers as they represent and increasingly significant proportion of the labour market.

May 12, 2016

Making sense of the relentless babble about flexible working

by Mark Eltringham • Comment, Facilities management, Flexible working, Workplace design

Not a day goes by when some organisation or other isn’t found extolling the virtues of flexible working or urging everybody to adopt the practice. While it’s easy to be cynical about the results of surveys from technology companies which are a staple part of this media onslaught, they are actually on to something. And that is why governments, employers and their associations and employees are all attracted to the idea of flexible working as a way of achieving whatever it is they want. The result is the stew of motivations, ideas and terminology that can lead commentators to make grand and daft pronouncements about flexible working; pronouncing it dead, most famously in the case of Yahoo but more subtly in the case of the grand new Xanadus being created in Silicon Valley by the area’s Charles Foster Kanes, or as the harbinger of death for the office based on the notion that somehow we’ll all be working in exactly the same way at some point in the future.

May 9, 2016

Public neither knows nor cares about the coming era of smart cities ⁰

by Mark Eltringham • Cities, News, Technology

The smart city is the poster child for the new era of immersive digital living, but the British public remains ‘clueless or indifferent’ about the nature of smart cities and what they will mean for their lives, according to a new report entitled: Smart Cities – Time to involve the people published by the Institution of Engineering and Technology. The report claims that only 18 per cent of the British public has heard of a ‘smart city’ and many are unaware that city-wide technologies could improve the quality of life in urban areas. One third of respondents were unable to select the correct definition of a smart city from a list of options. Eight per cent of respondents opted for “a city that has a higher than average proportion of universities and colleges and aims to attract the most intellectual”. And a further five per cent saw it as “a city that has a strict cleaning regime for its buildings, roads and public places”.

May 6, 2016

Can building design presage the decline of the world’s tech giants?

by Mark Eltringham • Architecture, Comment, Technology, Workplace design

At the movies, buildings are often used to denote hubris. The ambitions and egos of Charles Foster Kane and Scarface are embodied in the pleasure domes and gilded cages they erect to themselves and their achievements. Of course, the day they move in is the day things invariably go badly wrong. In the real world too, monstrous edifices have often presaged a crash. The UK’s most ambitious and much talked about office building at the turn of the Millennium was British Airways’ Waterside, completed in 1998, just a year after Margaret Thatcher famously objected to the firm’s new modern tailfin designs by draping them with a hankie and three years before BA had to drop its ‘World’s Favourite Airline’ strapline because by then it was Lufthansa. Nowadays BA isn’t even the UK’s favourite airline, but Waterside remains a symbol of its era, albeit one that continues to influence the way we perceive building design.

May 5, 2016

The problems that come with London’s success need better solutions ⁰

by Mark Eltringham • Architecture, Cities, Comment

We might all welcome London’s success as a thriving centre of commerce and culture, but this comes at a price and we need to look for a better balance than we currently see between London and the rest of the UK. Of course London is often the main victim of its own success. Its thriving tech and creative firms continue to spill out of the incubator districts created for them to find cheaper and more appropriate spaces in which to grow. In doing so they are pushing up rents in such unlikely nearby places as Croydon. In the traditional business districts in the City and Docklands, the capital’s tech giants are now able to compete for the first time for some of the most expensive real estate on the planet. To cope with demand, the Mayor is rubberstamping tall buildings like never before, many of them bloody awful, unloved by Londoners and heritage organisations alike, transforming the skyline and creating windswept, arid tundra at their feet.

May 3, 2016

Remote working may be the answer to the housing crisis, claims report ⁰

by Mark Eltringham • Cities, Flexible working, News, Technology

A new report from techUK and Citrix claims that the UK’s housing crisis is exacerbated by the majority of workers (59 percent) working on the basis that there is greater potential for securing employment by living and working in large cities. The Housing Crisis: a Digital Solution (download) is based on data from YouGov research into the expectations of 1,243 UK knowledge workers with the potential to enjoy remote working. The report claims that the burden that location-dependent work places on large cities could be significantly reduced by allowing workers to work remotely, as over half of British workers (54 per cent) stated they would be likely to relocate to a rural area if they could still perform their role to the same level. However, while many workers would relocate if they could, connectivity, transport and corporate culture were all cited as challenges to achieving this especially when 48 per cent of rural premises don’t have access to high-speed broadband internet.

May 3, 2016

Pointless admin and inadequate technology cost UK £60 billion a year ⁰

by Mark Eltringham • News, Technology, Workplace

Inadequate and poorly performing technology coupled with the burden of pointless administrative tasks are having a major negative effect on the UK’s productivity, costing businesses around £60 billion a year. That is the conclusion of a new report from workforce management consultants Kronos. According to the report, The £60Bn Question: Is Employee Engagement the Driver of Business Success?, employees spend around 7 percent of their time on unnecessary admin and 82 percent struggle to complete their daily tasks. According to the line managers that took part in the survey, 77 percent claim that outdated technology is the biggest challenge they face and 72 percent believe that they are hampered by the need to carry out tasks that could be automated. Many respondents also cited a lack of engagement as an issue with 34 percent claiming rating their organisation enjoying high levels of engagement and 59 percent claiming their chief exec was more interested in the bottom line than employees.

May 2, 2016

The cocktail party effect and the false narrative of office acoustics

by Mark Eltringham • Knowledge, Workplace, Workplace design

Ask most people what they find most annoying about modern office life and they’re likely to tell you that it is the sounds of other people. The knee jerk response to this is often to blame the hegemony of open plan design and then find ways to reduce the amount of noise generated within the office. Like many others, this is an enduring narrative and one that many well-informed people continue to challenge. As always, the issues around office acoustics are far more complex and interesting than that and we’ve known it for a long time. Donald Broadbent was a researcher who died twenty years ago. Yet his research into cognitive psychology has never been more pertinent than it is right now as we continue to struggle with the the effects of unwelcome noise in open plan offices. Offices may have changed in the last twenty years, but human beings haven’t. This revealing programme, broadcast by the BBC, explores some of his ideas. There are no visuals so you have to use your ears.