August 18, 2017
Artificial intelligence to become most important workplace tech trend over next decade
Technology analyst Gartner claims in a new report that artificial intelligence (AI) will become the biggest technology megatrend of the next decade, suggesting that organisations need to focus their main efforts on AI based technology in the short to medium term. The study suggests that ‘digital business execution’ requires more frequent and complex decision making, continuous problem solving and rapid pattern recognition, all of which require workforce digital dexterity. In most organisations, however, responsibility for helping employees develop the desire and ability to exploit a wide range of transformative technologies — highlighted in the Gartner, Inc. Hype Cycle for Digital Workplace, 2017 — does not have to rest with any group or individual.