February 21, 2022
One of the world’s best known and most enduring foundational psychological experiments does not appear to be as clear cut as we commonly think. It was back in 1961 that a team led by the American psychologist Stanley Milgram asked a number of ordinary people to administer what they believed to be increasingly high levels of electric shocks to a person in another room while listening to their responses. More →
February 14, 2022
The writer Alan Moore believes in magic. Not hocus-pocus magic, double double toil and trouble, but in the power of words and art to change reality and bring things into existence. It’s a compelling idea, one that Moore shares with Picasso amongst others, and the evidence for it in its metaphorical sense is all around. More →
February 9, 2022
Although the term ‘metaverse’ was coined in 1992 by science fiction novelist Neal Stephenson, it has only just entered the mainstream lexicon after Facebook changed its name to Meta to reflect its strategic focus on making this sci fi vision a reality. Given that there is no singular definition of what a metaverse is, and there will be many competing metaverses transforming our experience of social media, electronic commerce and how we collaborate and transact online, it is important that leaders start to understand the profound ways in which this new technological paradigm is set to radically impact on the future of work. More →
February 8, 2022
The distillation of every received and laundered idea of the past two years leads us here. A claim from Gallup that in future just over a third of the desks in offices will be empty. Whatever Gallup thinks, this is great news for the office sector. One of the truths the office sector hasn’t always liked to talk about too much over the last few decades is that in a typical office over that period, around half of the desks have already been empty. More →
January 31, 2022
“Nobody knows anything”. William Goldman’s infamous summing up of the essential unknowability of the movie business also has a less quoted second part. “Not one person in the entire motion picture field knows for a certainty what’s going to work. Every time out it’s a guess and, if you’re lucky, an educated one.” It is a call for humility. That no matter how much we know about what we do and how good we are at it, we can’t always predict its outcomes. And that is clearly the case with the ongoing Great Workplace Conversation. More →
January 31, 2022
The story goes that, after Rem Koolhaas had been appointed to design the McCormick Tribune Campus Center at the Illinois Institute of Technology in 2003, the legendary architect noticed how students had created their own pathways between the buildings on the site. The site of the new building included a field on which their footprints had worn down the grass to such an extent that distinct grooves had been carved out that reflected their movements, prompting him to consider the effect of desire lines on organic design.
January 25, 2022
I’m currently rereading Art Kleiner’s masterful book The Age of Heretics which describes the history of ground-breaking thought in management in the 20th Century and the lessons we forget. It remains a relevant book for the new era of ‘hybrid working’ because the book draws a distinction between two fundamental schools of thought in management theory. One of these sees management as a numbers game in which people are inherently problematic and so must be directed what to do based on data and routines of desirable activity and behaviour. And the other sees people as well meaning, capable and adaptable with managers there to facilitate and channel their abilities and help them develop. More →
January 17, 2022
A couple of years ago, in the wake of a surge in self-care start-ups and viral diet fads, Forbes declared 2019 as the year of the “wellness revolution”. Three years and a global pandemic later, the revolution appears to have swept our offices. Why? Quite simply, we have woken up to the fact that we could be productive remotely, while also realising the risks of not accommodating employee wellbeing in the office. More →
January 12, 2022
While the debate about working from home versus working in the office continues, should the real conversation focus on the implications for a typical knowledge worker? ‘Knowledge work’ is a term that dates back over sixty years. It’s said to be first coined by Peter Drucker in his 1958 book The Landmarks of Tomorrow. The business guru went on to talk about knowledge workers in a later book, The Effective Executive, in 1966. He defined them as ‘high-level workers who apply theoretical and analytical knowledge acquired through formal training, to develop products and services’. More →
January 11, 2022
The last 18 months have seen unprecedented change. Covid-19 has forced people to re-evaluate every aspect of their lives, including their career. As a result, we’ve seen a surge in workers taking charge of their careers and leaving their jobs as part of the so-called Great Resignation. Recent data from the ONS shows that there were nearly 1.2 million job vacancies in the UK this quarter, with 15 of 18 sectors reporting record numbers. More →
January 7, 2022
The events of the last 18 months have given us a once in a generation opportunity to reinvent work. Our generation can create a discontinuity between the assumptions of the past and the opportunities of the future. To capitalise on these opportunities though we have to dispense with the assumptions we hold about work and the places where work takes place, including many of the assumptions we hold about hybrid working. We have to re-examine the purpose of the office and what form it might conceivably take in the future before we can decide if it has any place in our plans. More →
February 23, 2022
We need a growth mindset for buildings to make them adaptable
by Matthias Rebellius • Comment, Environment, Property, Technology