September 8, 2020
It has been a rough year for business. Many organisations have had to evolve their operating models overnight, go to great lengths to keep their people safe and build entirely new ways of working to ensure they can stay afloat. A lot have had to fast forward five years into the future in a few months – and that’s no mean feat. More →
September 7, 2020
What can we learn from 2020? Maybe one of the most important lessons is that we had got to accustomed to functioning, working and thinking like machines rather than humans? The deadly Covid-19 virus reminded all of us that the mortal human can never relax and believe all is ‘’OK’’. More →
September 2, 2020
One of the most significant consequences of the 2008 economic crash was a remarkable shift in the nature of employment. The recession led to a surge in the number of people categorised as self-employed. The numbers have been increasing ever since, albeit at a more stable rate. By the end of 2019, the number of self-employed people in the UK exceeded five million people for the first time. That’s fifteen percent of the workforce. More →
August 28, 2020
It’s not happening quickly enough for some and too slowly for others, but most companies are in the midst of managing a return to work and grappling with a very different post COVID-19 world and what it means for employees. HR professionals are paying close attention to how well employees are faring and are looking to build new forms of employee care into company cultures and values. But maybe there is something more they can do to foster employee trust and safety? More →
August 20, 2020
In 1962, a professor of communication studies called Everett Rogers came up with the principle we call diffusion of innovation. It’s a familiar enough notion, widely taught and works by plotting the adoption of new ideas and products over time as a bell curve, before categorising groups of people along its length as innovators, early adopters, early majority, late majority, and laggards. It’s a principle bound up with human capital theory and so its influence has endured for over 50 years, albeit in a form compressed by our accelerated proliferation of ideas. It may be useful, but it lacks a third dimension in the modern era. That is, a way of describing the numbers of people who are in one category but think they are in another.
August 18, 2020
The world is going through some painful changes at breakneck speed. As a result, the word unprecedented has reached number one spot on our ‘words to avoid’ list. What’s the big deal with unprecedented anyway? Our obsession with all things unprecedented taps into our fear of the unknown. But life itself is an unknown: Life is beta. Nothing is permanent. Every single day things happen that are unprecedented. Damn, said it again. More →
August 17, 2020
After twenty-five years of telling employers that their first response to any workplace problem should be ‘draw up a policy’, it pains me to even suggest this; but what if we abolished all workplace policies and procedures? Yes, you heard me correctly – no policies for discipline and grievances, for handling sickness absence, menopause, mental health, flexible working, redundancies, emails, dress codes, discrimination etcetera. More →
August 14, 2020
We know, and have for a long time, that the workplace is in a state of near constant flux. The meteor strike of lockdown is an accelerant, not a deviation. It has also laid bare -yet again – the faulty assumption that there is some sort of general evolution towards an idealised version of the office. That is why we see so many people routinely willing to suspend their critical facilities to make extravagant and even absurd predictions about the office of the future or even the death of the office. More →
August 12, 2020
There was a time we used to talk with dismay about the Japanese phenomenon of intense social distancing known as hikikomori. We would consider with horror the isolation, lack of engagement with society, poor mental health and loneliness of the people who had almost completely withdrawn to their rooms. Those poor bastards locked up in enclosed spaces linked to the outside world only by screens. More →
August 12, 2020
I have observed with some disbelief the numerous articles that have heralded the “death of the office” and other click-bait driven headlines. It makes for a fun read but fails to really understand exactly what the office is for and how the modern workspace is actually used. The best way to take a view of this is to understand why we will be desperate to return to the office and why organisations should be doing everything they can to ensure it does. More →
August 7, 2020
Once upon a time. Not so long ago. We used to get ideas for stories on lots of different topics. These included those I often dismissed at the time as quaint, such as somebody’s thoughts on why you should bring your dog to work. Now I often hanker for such whimsy, faced with day 127 of an inbox stuffed with nothing much more than ‘how to return to the office after lockdown’. More →
September 11, 2020
The next chapter for office life, remote work and the stories we tell about it all
by Mark Eltringham • Comment