May 16, 2019

Working from home and the future of work. How quaint ⁰

by Mark Eltringham • Comment, Flexible working, Property, Technology

In 1962, a professor of communication studies called Everett Rogers came up with the principle we call diffusion of innovation. It’s a familiar enough notion, widely taught and works by plotting the adoption of new ideas and products over time as a bell curve, before categorising groups of people along its length as innovators, early adopters, early majority, late majority, and laggards. It’s a principle bound up with human capital theory and so its influence has endured for over 50 years, albeit in a form compressed by our accelerated proliferation of ideas. It may be useful, but it lacks a third dimension in the modern era. That is, a way of describing the numbers of people who are in one category but think they are in another.

May 10, 2019

A balanced approach to stress has its benefits

by Brendan Street • Comment, Wellbeing

Stress is an unavoidable part of everyday life and our bodies are hard-wired to respond to it. It’s often wrongly labelled as a sign of being unable to cope, but in reality, manageable stress can give us the boost to perform better at work. When we view the demands placed upon us as close to/exceeding the resources we have to cope, a sense of stress occurs. The situation is seen as threatening. When we experience stress, our brains release chemicals and hormones that prepare us for danger. They elevate our heart rate, sharpen our senses and get us ready to act. In the short term, it can boost our ability to perform, giving us more energy and increased concentration. More →

May 7, 2019

Hiring the best people is bad for creativity

by Scott E Page • Comment, Workplace

While in graduate school in mathematics at the University of Wisconsin-Madison, I took a logic course from David Griffeath. The class was fun. Griffeath brought a playfulness and openness to problems related to creativity and other issues. Much to my delight, about a decade later, I ran into him at a conference on traffic models. During a presentation on computational models of traffic jams, his hand went up. I wondered what Griffeath – a mathematical logician – would have to say about traffic jams. He did not disappoint. Without even a hint of excitement in his voice, he said: ‘If you are modelling a traffic jam, you should just keep track of the non-cars.’

May 3, 2019

Is stress killing creativity and innovation in your organisation?

by Alf Rehn • Comment, Wellbeing

Around 90 percent of CEOs state that they are displeased with returns of their investments into innovation. Companies invest in innovation projects, hire innovation consultants, run innovation workshops, and send their best and brightest to conferences and courses on innovation, yet fail to see the magic appear. Angered by this, many companies double down, throwing yet more money on innovation, only to see that returns fail to appear.

May 1, 2019

Your company has a culture, whether you have designed one or not

by Jonathan Richards • Comment, Workplace

Company culture has been in the spotlight even more than usual recently, with stories continuing to surface about the impact that it is having on businesses. The most recent being Revolut, who were called out on their questionable culture and business practices. The issues were put down to “growing pains” and a lack of budget. The truth is, every company has a culture It’s not the state-of-the-art office, the bean bags or pool table. It boils down to the founding principals and the way business gets done. It is the feel of the work environment and the way people treat each other and your implicit attitudes and behaviours. Ultimately, all of these things are in your hands — if you take it seriously from the beginning.

April 24, 2019

The meteor strike of coworking and the beasts that will remain

by Mark Eltringham • Comment, Flexible working, Property, Workplace design

The concept of coworking has only been with us for a short time, but there are already signs that it is evolving into something rather different. The most common misperception about the way evolution works is that it is based on some steady progression, driven by the merciless principle of survival of the fittest, with the best adapted climbing towards the top of an evolutionary tree. This gives rise to one of the most common questions posed by sceptics: if we evolved from apes, why are there still apes?

April 23, 2019

The flexible solution to workplace loneliness

by Guzman de Yarza Blache • Comment, Flexible working, Wellbeing, Workplace design

For years, the word ‘office’ would doubtless conjure images of the traditional individual cubicle. However, times have changed, and where the cubicle once ruled the roost, a flexible working revolution is already disrupting the office market and reshaping the world of work.

April 11, 2019

What lift design tells us about who we are and how we work

by Mark Eltringham • Comment, Facilities management, Workplace design

In 1959, cardiologists Meyer Friedman and Ray Rosenman identified the personality traits which go hand in hand with disproportionate levels of heart disease. These include an overblown sense of time urgency, a desire to fit as much into each second as possible, excessive competitiveness and aggressiveness and frustration when other people are doing things more slowly than absolutely necessary. In other words – your typical 21st Century human. Friedman and Rosenman coined a term for such people which has now entered common usage. They called them Type-A personalities.

April 8, 2019

Navigating organisations through digital transformation

by Ian Tickle • Comment, Technology

It’s hard to escape the digital disruption that is reshaping not only the world we live in, but the fundamental way that businesses operate. Greater levels of data exchange and automation are creating new layers of innovation, shifting functional workflows to agile systems. And to prosper in this upheaval, leaders must look at how they can support their company’s ability to adapt and identify new opportunities to embrace these changes.

April 5, 2019

Brexit, Brits and blending: what MIPIM told us about the state of corporate real estate

by Anna King • Comment, Property

MIPIM celebrated its 30th anniversary during uncertain political and economic times, yet the mood was positive and even the backdrop of an impending Brexit decision failed to derail the UK contingent. However, the one thing missing from MIPIM in 2019 was British politicians. They were all back home, participating in decisive votes in the House of Commons as Parliament continued to kick the Brexit can down the road.

April 4, 2019

Workplace art can draw the distinction between branding and corporate identity ⁰

by Helen Owen • Comment, Workplace design

One of the many traps that lies in wait for unwary organisations is to confuse corporate identity with their brand. The visual aspects of an identity may reflect the firm’s personality and values, and a change may go in hand in hand with the development of a new strategic direction or culture, but a mismatch can be jarring if the stakeholder perception of the organisation does not marry up with its branding. More →

April 3, 2019

Coworking and a new golden era for the workplace and the people who inhabit it

by Gary Chandler • Comment, Coworking, Workplace design

The idea of coworking is starting to resonate with a growing number of businesses and for a growing number of reasons. People new to the concept, or those who are aware primarily of its roots, may discover or retain a notion that it is a way for start-ups and freelancers to share space as a way of keeping down costs or networking with similar organisations. There is still a great deal of truth in this, given that the initial growth of coworking was based almost exclusively on the need for small tech and creative organisations to occupy space near to their larger clients, in precisely those urban enclaves that demand eye-watering rents and conventional leases.