Settings and serendipity define workplace design at Clerkenwell Design Week

Settings and serendipity define workplace design at Clerkenwell Design Week 0

Because a vast show like Clerkenwell Design Week is about as easy to digest as a whale omelette, visitors often find themselves discussing with other people what is worth seeing and, perhaps more importantly, what they think its themes are. At this year’s show, the fine weather meant it was possible for people to occupy the pavements with a drink and share a general feeling that in terms of workplace design, there were few, if any, standout products and that most of the themes were now pretty well understood.

There was a great deal of talk about the need for privacy, the creation of a choice of settings in which to work, the influence of the coworking movement, wellbeing, agile working, Millennials, the intersection of design idioms from the domestic and commercial worlds and planned serendipity. These are now familiar subjects and, with the exception of a largely false narrative about Millennials, all in tune with the main concerns of occupiers and employees. They may be familiar but we should celebrate the fact that this in itself signifies not only growing sophistication in the demands of buyers but also the way we address workplace issues as a sector. Most tellingly, there is one common factor at the heart of each of the concerns addressed in the designs on show; people.

This marks a profound shift from the old hierarchical constraints that used to define office design. The idea that a building should be carved up and shared out semi-permanently between individuals based on their job and status for set periods of time now looks more and more archaic as each day passes. The modern workplace can be pretty much anything it wants to be and we should not take that for granted just because it’s been said before.

Boss Design

Boss Design

Encapsulating these ideas was a brand new range from Boss Design called Atom designed by Simon Pengelly. The business model of Boss has always meant it found itself at the intersection of various forms of design with a portfolio of products that could be used in a variety of settings, but Atom offers a fully resolved menu of elements that make the idea explicit.

Where once modularity in furniture design meant that parts fixed and tessellated, it now refers to a more freeform interpretation. This isn’t Lego modularity but something more organic, ingredients rather than parts.

The designs are very much focussed on people. These are the sorts of products that invite people to work in the ways that suit them best. Designers and office buyers are given the elements needed to offer employees choices but without any sense that solutions are prescriptive. As Simon Pengelly explained, it’s all very well having collaborative space but it only works if you’ve then got a space to do something with the ideas you’ve just shared. This was the best resolved system of products at the show and one very finely attuned to 21st Century office life.

Boss Design

 

Steelcase

The world’s largest office furniture manufacturer was pursuing similar themes while also sharing the stage with Microsoft, a firm with which it has just announced a global partnership agreement, focussed in large part on the forthcoming Surface Hub, previews of which were available at the event. The main focus of the firms’ approach was how work settings can be integrated with technology to produce working environments that foster creativity. In the accompanying presentation, we were told not only that this will be the main focus of office design in the coming years as machines take on most of our process driven work, but also that if office furniture firms want to survive the century, they’ll need to be talking about far more than office furniture which is perfectly true and equally applies to the whole workplace sector. This is not a time for one trick ponies.

Appropriately Steelcase offered up a number of settings to give people the chance to work creatively including a Respite Room. Offices may exist to bring people together but we always need time away from them.

Steelcase (and top)

 

Connection

Connection was one firm that made the link between wellbeing and domestic and commercial design explicit with a soft seating system called Hygge. This is a reference to the modish Scandinavian practice of hygge, which cleverly taps into our ongoing fixation with all things Nordic and our belief that they have a unique insight into how to achieve a work life balance and look after themselves. The firm was also on point with its new co.table which again expresses the overlap between domestic and commercial design as well as the increasing adoption of agile working models. Connection was also addressing the issue of acoustics and privacy with its elegant system of rooms, now a well-established requirement for shared spaces.

Connection

 

Spacestor

Another firm characterising the intersection of domestic and commercial design as well as the creation of room settings, Spacestor launched their new Palisades room divider system. Not screens but the sort of dividers used to break up space, as well as store and display objects. Spacestor were also showing their work pods, including options defined as railway carriage and phone booth.

Spacestor

 

Sit/stand workstations

Now almost as ubiquitous as the bench desk, sit/stand workstations have become mainstream in the UK as they have been for quite some time in parts of Scandinavia. In part this is down to the medicalisation of sitting down as a result of some well thought out but – in my view – slightly off the point PR. But it is also a signifier that firms are interested in the wellbeing of their staff, an issue about which it is impossible to be cynical.

So Staverton, Humanscale and others had nice products on show, but it is evident that as is true with bench desks (and toilets, come to that), the product itself exists in pretty much its purest form as it is. It is a worksurface with an actuator to make it rise and fall. It’s a good product, but one which you can hardly expect to see evolve.

Staverton

 

Task seating

Conversely, the design of task chairs has actually returned to a simpler form. Over the past 20 or more years, there had been a race to see who could offer users the most adjustments. So, where once the chair merely went up and down and rocked, every part of it had to be adjustable in at least one dimension and preferably three. An arms race, if you will. The result was a proliferation of controls around and underneath the seat.

Over the past few years, we have seen a reversal of this in favour of something more intuitive. Typical of this new generation of chairs are the se:joy from Sedus, Trinetic from Boss Design, various designs from Humanscale (who, it could be said, catalysed the development of chairs that work with the body rather than an instruction manual) and, new this year, the EVA chair from Orangebox which claims that by ‘refining the chair to just a few controls has allowed us to focus on maximising the range of adjustment it offers’. Counter-intuitive maybe but they’re right.

Orangebox

 

Flooring

Innovation in carpet design tends to come about as a result of the interrelationship of new materials and manufacturing technology and the designs each manufacturer can derive from them. There are some great products on the market, and each one has a separate narrative woven around it, if you’ll forgive the pun. These can range from the use of colour and trends forecasting, to environmental concerns, the crafts movement, biophilia and printing techniques.

In typical fashion, the major flooring showrooms at Clerkenwell Design Week had lively events programmes that highlighted trends in the market and are perhaps somewhat less product focussed than furniture showrooms. So, Interface focussed on the positive effects that design can have on people, Milliken hosted a series of events including a Design in Education debate with Jay Osgerby and Annie Warburton and Shaw Contract hosted several CPD accredited talks including one rejoicing in the title “Using virtual reality as a participatory approach for evolving spaces in our cities”.

Porcelanosa

 

Socialising

And, of course an event like Clerkenwell Design Week would be nothing without the chance to have a drink and a chat with friends and colleagues. The event this year was blessed with blue skies and temperatures in the high twenties, which is a mixed blessing if you’re hosting parties at one of the showrooms. Despite concerns that the warm weather would mean people swapping bars for studios, all the events seemed incredibly well attended, including those at Vitra and KI.

This is, of course one of the main aims of such exhibitions, to bring an industry together as one and with one voice, at least this year with regard to the aims and concerns of workplace occupiers and the people who work for them. In all senses, an event about people.

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Paul Goodchild is the Design Director of Fresh Workspace.

IBM’s retreat from flexible working. The world responds

IBM’s retreat from flexible working. The world responds 0

In February 2013, Yahoo set off a mighty global stink when it sent a memo telling staff to forget about working from home, Starbucks, wherever and return to its corporate embrace. The intention of recently installed CEO Marissa Mayer was to increase collaboration and productivity by getting everybody in the same space. There is some logic to this, except for one thing. As Andrea Hak wrote for us in her masterful post mortem of the whole debacle last year: “With this change Yahoo was trying to attack a symptom rather than the root of the problem. Pitting employees against each other in a stack ranking style system actually discourages collaboration. The experiences of companies that ditched this system have shown that employees are more likely to try and undermine the competition than work together.” So who in the tech sector would possibly make the same mistake again?  The answer is IBM.

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Workplace Matters Podcast on productivity, professionalism and activity based working with Chris Moriarty

Workplace Matters Podcast on productivity, professionalism and activity based working with Chris Moriarty 0

This week sees the return of the Workplace Matters podcast from 3edges, and season 2 kicks off with a cracker. I am in conversation with the inimitable raconteur Chris Moriarty, Managing Director UK & Ireland at Leesman, and formerly of the British Institute of Facilities Management. Expect soap box moments galore as Chris and Ian discuss Leesman, the Workplace Conversation as a precursor to The Stoddart Review, and the role of professional bodies. Chris also offers myth-busting perspectives on activity-based working, millennials, and of course the infamous workplace P word – productivity – based on Leesman dataset insights. It’s essential listening. Expect season 2 to broaden the perspective beyond the physical aspects of workplaces as we continue to join the dots. Conversations coming soon include Bee Heller from The Pioneers, Perry Timms from PTHR, Dr Kerstin Sailer from Brainybirdz, Jacqui Martin from Design_North and Dr Rob Harris from Ramidus. Subscribe and listen to this and all episodes on Acast or iTunes, on any mobile device.

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An overdue attempt to connect smart buildings with smart people

An overdue attempt to connect smart buildings with smart people 0

As first events go, the inaugural outing for the Smart Buildings series of conferences  succeeded in delivering a full day of insightful presentations and debates, with a highly engaged audience of industry experts. A theme to emerge early on – in the opening remarks by Worktech Academy’s Jeremy Myerson in fact, was that the concept of ‘smart buildings’ is far from new. Depending who you ask, the idea goes back to the 90’s, the 80’s or even the 60’s. So why have we waited until 2017 for a conference on the topic? Many of the presenters agreed this is because we have only recently entered a new technological phase – the ‘plateau of productivity’ of Gartner’s Hype Cycle, as Owen King of Unwork pointed out – the time when widestream adoption of a technology kicks in and its viability becomes more clear. Indeed, the benefits of smart buildings are now widely regarded to fall into six categories; sustainability, productivity, talent, wellbeing, brand and cost control. And, while sustainability was the topic du jour at similar events six or seven years ago, the industry focus has shifted towards productivity and wellbeing.

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Reflection on facilities management and the people I’ve met along the way

Reflection on facilities management and the people I’ve met along the way 0

facilities management there and back againI’m in reflective mood. Yesterday was #WorldFMDay, I thought I should reflect on my affection for, and criticism of, Facilities Management (or Facility Management). It is merely one person’s perspective. But it may provide a viewpoint, perhaps useful (or not) for the younger professionals joining our sector. There are some great, varied, and sometimes well-paid careers ahead for people who pick up the education and variety of skills needed in today’s FM market. And to keep my friends happy, I’ll take the widest definition of FM that you may find! It is different in almost every organisation, and only limited by what one chooses to add to the FM portfolio. And the confidence shown in FM by the leadership of that organisation. That confidence is in the people who lead, manage and deliver FM – and there are some great leaders, managers and ‘do-ers’ around the world. It is a truly global sector.

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A mixed forecast for the accountancy profession: Brexit highs and digital lows

A mixed forecast for the accountancy profession: Brexit highs and digital lows 0

The accountancy profession is facing an uncertain future in the traditional sense. The question of automation is on everyone’s minds, as are the complexities of Brexit. On the one hand, news from the Association of Chartered Certified Accountants (ACCA) suggests accountants will be in high demand during the Brexit process, on the other, gloomy reports of job automation suggest accountants will be one of the professions hardest hit in Britain’s long-term future. The implications of Brexit are yet to be uncovered. Clearly, Brexit will be a complex process and businesses will undoubtedly require the strategic insight and rigour of the accountancy profession. We have accepted that exiting the EU will likely be a complicated drawn-out process. The effects on business will be bound up in complex trade deals, government policies and the ratification of EU laws affecting business in the UK.

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Yes, facilities management press, your bum does look big in that

Yes, facilities management press, your bum does look big in that 0

I suspect we’ve all got one of those friends. Needy. Constantly seeking validation. Of a new partner. Of a new outfit. Of their choices for all aspects of their life. If the industry media and chatterati are to be believed, facilities management is becoming just such a friend. Handwringing articles asking how FM can best demonstrate the value it brings. In actual fact, the sector seems to be in robust good health. It benefits whatever way the market moves. New buildings means new work. Fewer new buildings means more attention required on ageing stock. Fadism and bandwagon jumping mean there’s constant changes to be made. All grist to the mill of the hardworking facilities management professional at the coalface.

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A nuanced approach to the design of the coworking office

A nuanced approach to the design of the coworking office 0

coworking spaceThe coworking segment of the real estate business is poised for exponential growth in the coming years, as the number of market players around the world today continues to increase. With humble beginnings in an economic recession, the shared workspace trend has captivated both the start-up entrepreneur and the remote corporate worker, alike. This success is due, in large part, to the fact that the coworking model provides an opportunity for a wealth of amenities that go far beyond the traditional office’s standard desk space. These shared, multi-functional facilities are carefully designed to be both vibrant and personable, with endless opportunities for community collaboration and innovation.

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The new normal arrives for the commercial property sector

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wework-coworking-new-yorkTraditionally, the two principle vectors for change in the commercial property market have been lease lengths and space standards. Both have shrunk markedly over recent years, subject to the miniaturising effects of technological and cultural change. Even so, the effects of this contraction have taken place within an existing paradigm so have been easily understood, if not always acted upon.So it has been that major property organisations such as the British Council for Offices and CoreNet have been able to produce guides and reports based on well understood principles and without challenging the business models and assumptions of developers, landlords, workplace designers and occupiers. For most the challenges remained the same, not least how to resolve the sometimes conflicting timescales of people, place, property and technology that is the defining tension at the heart of office design and management.

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Wiring your brain to the Internet? What could possibly go wrong?

Wiring your brain to the Internet? What could possibly go wrong? 0

Neuralink – which is “developing ultra high bandwidth brain-machine interfaces to connect humans and computers” – is probably a bad idea. If you understand the science behind it, and that’s what you wanted to hear, you can stop reading. But this is an absurdly simple narrative to spin about Neuralink and an unhelpful attitude to have when it comes to understanding the role of technology in the world around us, and what we might do about it. It’s easy to be cynical about everything Silicon Valley does, but sometimes it comes up with something so compelling, fascinating and confounding it cannot be dismissed; or embraced uncritically. Putting aside the hyperbole and hand-wringing that usually follows announcements like this, Neuralink is a massive idea. It may fundamentally alter how we conceive of what it means to be human and how we communicate and interact with our fellow humans (and non-humans). It might even represent the next step in human evolution.

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Fresh concerns raised about council investments in commercial property market

Fresh concerns raised about council investments in commercial property market 0

As we reported last month, the level of investment in commercial property undertaken by UK local authorities is raising serious concerns within both central government and the real estate sector. Now, a fresh warning has been issued by the former business secretary Sir Vince Cable that councils face potential bankruptcy if the property bubble bursts. In recent years councils have faced an average 37 percent real term cut in government funding and so have taken to borrowing large sums at low interest rates from the Treasury’s Public Works Loan Board to reinvest in commercial property ventures. The move has already been identified as risky by the Government’sown Public Accounts Committee and Cable joins a chorus of voices in expressing doubts.

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Research shows how the gender pay gap can be directly related to motherhood

Research shows how the gender pay gap can be directly related to motherhood 0

Research shows how the gender pay gap can be directly related to motherhoodA new piece of academic research provides more evidence that the underlying reason for the gender pay gap is the discrepancy between the way women with children are treated compared to men, and other women without children. According to new research from Université Paris-Saclay, mothers are paid 3 percent less for every child they have compared to their female colleagues who do not have children, while fathers suffer no such penalty at all. The figures were compiled from a 16-year study of data from organisations in the French private sector between 1995 and 2011 by Lionel Wilner, Director of Graduate Studies at engineering and statistics school ENSAE, a founding member of Université Paris-Saclay. He separated the effect of childbirth from other firm-specific wage determinants, and accounted for full-time and part-time work, to find that the difference between mothers and non-mothers is approximated a 3 percent lower hourly wage. The effect was found to be more pronounced after the birth of the first child. More →