February 5, 2016

Embracing the inevitable rise of the robots in the workplace ⁰

by Gary Chandler • Comment, Flexible working, Technology, Workplace design

We often have reason these days to speculate on the truth of an idea known as Amara’s Law. First coined by the researcher Roy Amara it states that “we tend to overestimate the effect of a technology in the short run and underestimate the effect in the long run”. But defining what we mean by short and long term can be very difficult when technology is changing so quickly. Nothing better illustrates this than the issue of how automation will transform society and workplaces. For the past few years, the effects have mainly been the subject of academic and scientific research alongside some lurid headlines in the mainstream media. So, a fairly typical 2013 paper from researchers at Oxford University assessed the risk faced by over 700 professions and discovered that nearly half of all jobs in the US could be categorised as at high risk of automation. Less academic studies such as a report published last year by Deloitte draw similar conclusions.

February 5, 2016

What the commercial property market tells us about trends in office design ⁰

by Paul Goodchild • Comment, Property, Workplace design

It’s become commonplace in recent years for certain people to foresee the death of the office. The problem with this argument is that, in spite of its drawbacks, office life maintains an attraction for both employers and employees and there will always be an upper limit on how long people want to spend away from other people. Things are changing but the death of the office is a myth. As we’ve known for at least a quarter of a century, there is no absolute need for us to go to work at all. Theoretically we could just do away with offices completely if we wanted to. But as we have seen, the fact we have evolved technology to the point where we could forget about bricks and mortar, doesn’t necessarily mean we will. Not only are there practical reasons for offices to continue to exist, there are emotive ones too. If you want evidence of this, look no further than the records currently being set by the UK’s commercial property markets.

February 5, 2016

Employers believe Millennials are the most demanding workers ⁰

by Sara Bean • Comment, News, Wellbeing, Workplace

It seems unfair to brand Millennials difficult, when you consider they are the less experienced generation of workers, but new research suggests they require more hand holding in the workplace. When asked about workers they’ve dealt with, 48 percent of bosses felt that millennials were more reliant on detailed targets and required regular progress meetings in order to stay motivated. However, the majority of bosses (89 percent) agreed that these demands indicated that millennials were highly career driven. Over one third (39 percent) named generation X as the most self-sufficient, as this group required less guidance, with Baby Boomers a close second (34 percent). Millennials were also cited as the generation most incentivised by reward and praise (41 percent), followed by Generation X (26 percent), Baby Boomers (22 percent) and Generation Z (11 percent), while Generation X had the biggest desire for a work life balance (37 percent).

February 3, 2016

HR managers must innovate to stay relevant in the evolving workplace ⁰

by Sara Bean • Comment, Flexible working, Workplace

As the workplace moves from the traditional 9-5 model, management needs to adapt accordingly. Facilities managers are already being forced to think outside the box, and now human resources and line managers must do the same. The latest CIPD/Workday HR Outlook leaders’ survey spells out the challenge; that new ways of working and operating is an increasing reality for organisations. Yet while there is general agreement about overall strategic priorities it seems to be less clear to the wider business world how HR professionals will contribute to achieving these. Despite nearly three-quarters (72 percent) of HR leaders saying that their current people strategy will help the organisation achieve its future priorities, just a quarter (26 percent) of other business leaders agree. The CIPD recommends that the profession must look at ways in which it can innovate itself in order to stay relevant and more visibly demonstrate its ‘enabling role’ as the workplace evolves.

January 29, 2016

Delivering the low-down on the sit-stand workstation phenomenon ⁰

by Ashley Hayward • Comment, Furniture, Wellbeing, Workplace design

While the UK, US, Australia and other nations continue to treat them as something of a novelty, across Sweden, Norway and Finland, over 80 per cent of office workers use sit-stand desks. Offering employees a height adjustable work station is now mandatory in Denmark. However, sit-stand working is still in its infancy in the UK, with only 2 per cent of similar workers having access to variable-height workstations. Given the huge amount of news coverage devoted to the subject of sedentary lifestyles in the last couple of years, ‘sit-stand’ and ‘active working’ have become buzz terms in UK workplace design. The ‘On Your Feet Britain’* campaign has raised awareness of the health perils risked by the many Brits who spend an average of 8.5 hours a day sitting, whether at their desk or slumped in front of the telly. Inevitably, savvy employers will be asking themselves if they can afford to ignore the problem.

January 26, 2016

Could a sexy office help you seduce clients back to your place? ⁰

by Darren Bilsborough • Comment, Facilities management, Workplace design

I am not suggesting that a cool or sexy office is all you need to drive business outcomes. Nor am I going to suggest that all you need to do to grow a successful business is to invest in a fully loaded, bells and whistles, technology laden, productivity enabling office environment. Not that all of those things won’t help, they very well could be the things that prove to be difference makers. What I will suggest however, is that in most instances a business’s success relies almost exclusively upon the satisfaction of their customer base. Any deliberations associated with office space should, therefore, in some way consider their needs and desires. No doubt these considerations will be highly dependent on the type of business you are in and whether the model it embraces is business-to-business or business-to-consumer, but when contemplating the needs of your clients, you should at least ask yourself the following 4 simple questions.

January 26, 2016

The road to Bali and other destinations for the world’s remote workers ⁰

by Georgi Georgiev • Comment, Flexible working, Property, Technology

The number of people who work from home or travel as freelancers has grown rapidly in the last 25 years. In 1990, as a percentage of the US population only 5 percent fit this classification, today it is closer to 30 percent. From photojournalists to graphic designers, to computer programmers – an increasing number of people are leaving the traditional office behind. The underlying reason is not difficult to establish. People are taking advantage of the opportunities offered them by technology. It’s no coincidence that the number of people working remotely has risen in parallel with the growth of home computing and internet connections, and more recently mobile technology. While the majority of those that traditionally followed this path became self employed, today companies are beginning to hire people to key positions without actually needing them to work from the office. Remote work is no longer just a freelancer’s game.

January 14, 2016

The growing hysteria around employers’ ability to pry is not justified ⁰

by Mark Eltringham • Comment, Legal news, Technology, Workplace

Two current media frenzies highlight just how paranoid we are becoming about the use of technology to monitor our behaviour and conversations. Last week bosses at the Daily Telegraph were found to have installed sensors under the desks of employees to find out when they were sitting at their desks. Yesterday, the world whipped itself up about a ruling from the European Court of Human Rights that was interpreted by a large number of media outlets as a rubber stamp for firms to monitor the private messages of staff. While the first story provides a perfect example of what happens when managers make stupid decisions, the second shows how the media can distort a story that taps into specific concerns and fears. The headlines are now written and the narrative established so we may be hearing this distorted version of the truth for some time, but the facts are somewhat different to the headlines.

January 12, 2016

A cynic’s field guide to workplace terminology, part three ⁰

by Simon Heath • Comment, Facilities management, Technology, Workplace, Workplace design

A New Year and a new chance for some people to heap more fresh corporate bullshit onto the already steaming pile. No matter how often writers like the ever excellent Lucy Kellaway mock and deride the propensity of people in organisations to apply cliches and nonsense in lieu of thought and imagination, we have to face an annual fresh tide of drivel and lazy thinking. So predictable is this yearly onslaught, that it appears to now be a subject for trendspotters, as a recent feature in The Telegraph highlighted. Of course, this is just general corporate speak and does not even begin to scratch the surface of what we have to endure in the more parochial world of workplace design and management. Which is why I have produced the latest update to my continually expanding lexicon of regrettable workplace terminology. You can read parts one and two here and here.

January 8, 2016

The six things all people need from their workplace ⁰

by Jane Kendall-Bush • Comment, Facilities management, Knowledge, Workplace design

Whether we like it or not, we all have to work for some, or more usually, most of our adult life. During this time, many of us will work in an office, which is a place that has changed immensely – not only in the last ten years or so, but almost entirely since the start of the twentieth century. The management structure and style of companies, the tools available to the workforce, and the places within the office buildings have been changing and evolving. There has been a shift from hierarchical management structures to a more diverse and organic model. The tools of work have changed from the humble typewritten letter and Bakelite telephone to 24/7 access to emails though laptops and smart phones. And finally the workplace itself has evolved from one with enclosed offices for the senior managers, or a sea of cubicles to workplaces that encourage creativity and collaboration.

January 6, 2016

Two new studies that highlight the complexities of gender at work ⁰

by Mark Eltringham • Comment, Knowledge, News, Workplace

The increasingly complex nature of the career and workplace choices made by men and women and the specific challenges they face is the subject of two pieces of research presented at this week’s British Psychological Society’s Division of Occupational Psychology annual conference in Nottingham. The authors of the admittedly small scale studies conclude respectively that men in what are generally considered typically female-dominated occupations tend to value the social aspects of their career more than financial rewards and that ambitious professional women would benefit from a better understanding of how to build, maintain and use their social capital to succeed in their attempts at reaching the top of their professions. Both topics have been raised before but it’s interesting to see yet more research which challenges the often overly simplistic assumptions that seem to go hand in hand with gender issues at work.