June 19, 2015

Well designed offices should create spaces suitable for everybody

by Dan Callegari • Comment, Flexible working, Workplace, Workplace design

The basis of the commonly held belief that offices are designed for extroverts seems to be that, because the primary goal of offices is to bring people together to work and because the de facto office design standard is open plan, then this makes them an ideal home for extroverts. They are parties to which everybody is invited, but at which the wallflowers are told to dance. There is something in this but it doesn’t tell the whole story. This is just as well because personalities are not so straightforwardly easy to categorise and the needs of everybody to collaborate or work alone – however extroverted they might be – vary throughout the day. The office remains endlessly complex and sophisticated and any simplistic notions about it and the things it does should be challenged with a cold, hard look at the facts and what is happening in the real world.

June 10, 2015

Time to get back a sense of proportion about sitting down

by Mark Eltringham • Comment, Wellbeing, Workplace design

The well of public discourse about office design is regularly fouled by the effluent of people who really should know better. Normally this is characterised by hyperbolic assertions about how flexible working will lead to The Death of the Office (it won’t) or how the decision by Yahoo and others to go into partial reverse on remote work would spell The Death of Flexible Working (it didn’t). All of this drivel can be forgiven when it comes from civilians, but the fact that it remains commonplace in the workplace media and emanates from the mouths of people who work in the sector is enough to make you despair. The latest example of this attention seeking behaviour, excretion of simplistic bullshit, market making or whatever you see it as, is the drive to demonise sitting, now normally expressed alongside some variant of the slogan ‘Sitting is the New Smoking’.

June 8, 2015

Three reasons why National Work From Home Day has it all wrong

by Mark Eltringham • Comment, Flexible working, Public Sector, Technology

Last Friday was National Work From Home Day in the UK. Each year, the TUC and organisers Work Wise seem to take this as an opportunity to analyse data about the uptake of flexible working and arrive at the wrong conclusions. This year, its analysis of the ONS Labour Force Survey found that the number of people regularly working from home had increased by more than 800,000 since 2005, taking the total to over 4.2 million. These are solid enough data, but what are we to make of TUC General Secretary Frances O’Grady’s conclusion that: “these figures show millions of British workers have adopted homeworking and are enjoying a better work-life balance, while saving time and money on costly commuting that benefits no-one”? There are several reasons to suggest that he’s got that wrong to a large extent.

June 3, 2015

Help us to investigate the psychological components of workplace noise

by Nigel Oseland • Comment, Wellbeing, Workplace, Workplace design

I recently reviewed over one hundred papers on the impact of noise on workplace satisfaction and found that on average sound level only accounts for 25 percent of effects. By contrast, more than half of the effect is due to psychological factors such as context and attitude, perceived control and predictability and personality type. Noise is a psychophysical phenomenon and as long as we continue to focus on physical metrics and disregard the psychological component, we will never resolve the biggest and often ignored problem of noise in the workplace. The review (available to download for free here) was the first step in revisiting how we tackle the issue. The second step is an on-line survey to explore the relationship between personality and noise distraction. I’d like to invite you to contribute to this research and participate in this survey by clicking here.

June 2, 2015

Five of the most noticeable ways your office has got it in for you

by Justin Miller • Comment, Furniture, Lighting, Wellbeing, Workplace design

If you believed surveys and the news they generate you would soon come to regard the modern workplace as something of a death trap. Now this is somewhat misleading because statistically the most dangerous professions are still far and away those such as agriculture, forestry and construction which employ people in the open air, doing what used to be considered the core functions of work, namely making things, destroying things or moving them from one place to another. Nowadays most of us are in no danger of being hurt by this sort of work. But we can come to harm in the office and your workplace has it in for you in a number of ways. But, as opposed to truly dangerous jobs, it’s unlikely you will be caught out by surprise and there are plenty of things you can do to ensure you not only come to no harm at work but can find ways to become more productive and healthy. Here are just a few examples:

June 2, 2015

The bonds that link work with place are loosening day by day

by Paull Robathan • Comment, Flexible working, Technology, Work&Place

Over the decades designing productive spaces for work has focused on redefining the corporate office and its surroundings. While there are examples of quality design in buildings around the world, there is a growing movement that challenges the presumption that work should always be done “at work”. If we aim to allow people to be at their best, develop and nurture creativity and maximise quality output then we must ensure the place where the work is done is outstanding. Sarah Kathleen Peck of ‘It starts with’ summed it up when she wrote “There are people, places and things that make me feel like I’m building my energy stores, that rejuvenate me, and help me to do my best work. Likewise, there are also people and places that zap my energy; that leave me exhausted; that make me feel as though I’ve waste my time and my energy – and my day – without getting anything useful done.”

May 29, 2015

Everything you wanted to know about open plan but were too distracted to ask

by Maciej Markowski • Comment, Facilities management, Work&Place, Workplace design

There is a lively and ongoing debate on whether open plan offices are a good or bad thing. Many articles would suggest that they routinely diminish productivity. Yes, the open plan office is not ideal for privacy and probably bad for conceptual focused work, but it’s a bit like saying a hammer is useless when you need to tighten a screw. The point is you don’t use it for that. Fans of open plan often underline how fantastic it is for building a sense of belonging, team spirit and ad hoc collaboration, often ignoring the challenges of working there. The point I’m making is that introducing open plan into your office is probably a good idea, but you really need to make sure that you provide your employees with a menu of settings which allow them to concentrate, have ad hoc meetings without disturbing their colleagues and provide some privacy for confidential conversations.

May 28, 2015

It’s perfectly logical why we should apply emotion in workplace design

by Dan Callegari • Comment, Wellbeing, Workplace, Workplace design

Most of the arguments put forward for enlightened workplace design are fact based. That’s useful but such arguments can also ignore the fact that we respond to our surroundings on an emotional level as well as a functional one. Once you accept that office design is as much about how it makes people feel as how it helps them work, then the design process can be as much about EQ as it is IQ. While businesses can shy away from dealing with the emotional facets of working lives, there is a growing movement that advocates not only greater awareness of the importance of emotional intelligence but is also able to draw attention to the benefits it brings to organisations and individuals. This was the underlying message of a groundbreaking event that took place in London recently which explored the use of emotion in a business context.

May 27, 2015

Smart buildings, smart cities and the promise of infinite data

by Paul Doherty • Cities, Comment, Facilities management, Technology

The rapid urbanization of our world and the weaving of existing and new buildings into the urban fabric of Smart City initiatives are some of the great challenges facing our global industry today. Along with the vast amount of definitions and marketing campaigns surrounding the phrase “Smart Cities” comes the challenge of understanding why the movement is important to the Architecture, Engineering, Construction and Facility Management (AEC/FM) industry and how industry stakeholders can profit from, or at the very least, not get run over by the tsunami called Smart Cities. The emergence of Smart Cities as the conduit for ideas, thoughts, policies and strategies for the world’s urban environments is an important milestone for our industry, and it comes at a time of rapid innovation, convergence and redefinitions.

May 25, 2015

Clerkenwell Design Week explores the links between design and the individual

by Mark Eltringham • Comment, Events, Flooring, Furniture, Workplace design

For a show with such an international perspective there are many aspects of Clerkenwell Design Week that mark it out as a typically British event. There’s the weather, of course, which can vary from day to day between drizzle and bright sunshine, marking the difference between visitors dodging showers and huddling in showrooms or spilling out onto the pavements to drink beer and talk turkey. Then there’s the very idea of Clerkenwell itself, a district in East London historically associated with the arts and crafts movements, dodgy dealings, immigrant artisans and labourers and the sort of denuded former glories that those with the right mindset like to appropriate and reinvent. London may exist as a City State within the UK, but it also provides the beating heart for many nationwide industries. For the UK office interiors industry that heart can be found in Clerkenwell.

May 25, 2015

This year’s ICFF furniture show in New York marked a spirited revival

by Rob Kirkbride • Comment, Events, Furniture, Workplace design

The last time I attended ICFF in New York, the show was weak, eclipsed by myriad design events around the city and not quite sure of where it fit in. That was a few years ago. This year, it was bigger and better in many ways. ICFF is very much alive, thriving in fact. The show has exploded in importance, size and scope in a few short years. Many in the office furniture industry who gave up on ICFF need to return. Others are seeing the value of the show and the surrounding events (which continue to grow as well) for the first time. Still, for the office furniture world, ICFF is more about art, design and ideas such as chairs from Fritz Hansen (above). Don’t come to rub elbows with your contract furniture colleagues. Instead, come to be inspired by what is possible – even though some of it is more bespoke that this industry is used to.

May 20, 2015

Collaborative work is the driving force behind the desk rental boom

by Peter Ames • Comment, Flexible working, Property

In the wake of the Smarter Working West Midlands project, which encouraged SMEs to try co-working for free, it is increasingly apparent the nation’s small businesses are prepared to embrace alternative office space options. Both serviced offices and desk-rental can offer the flexibility a long-term office lease often cannot because they involve rental agreements that may work monthly or quarterly, while a traditional lease will generally require a commitment of several years. Desk rental also offers a chance of skill-sharing, collaborative work and networking. In fact this was the key benefit for many businesses participating in Smarter Working West Midlands. For startups the ability to expand, contract or even relocate office can be invaluable. It’s this flexibility which allows them to mould a space to their brand and make the office feel like a true home.