A brief history of workplace disruption

A brief history of workplace disruption

Office work has existed in some form ever since people started writing on tablets and papyrus. Depictions of clerical staff are common in the Bible and on the walls of pyramids. In the mid 14th Century the Church of San Nicolò, commissioned the artist Tomaso da Modena to create the fresco in the chapter room of the church depicting forty monks of the order hard at it at their desks. The word office itself derives from the famous Uffizi in Florence, created in 1560. More →

The new ways of work in our lives after lockdown

The new ways of work in our lives after lockdown

And so our timelines flit from 5G conspiracy theorists, to 10 tips for your home office, Zoom group selfies, right back to where we started: the worn out topic of ‘the future of workplace‘. We’re in something of a collective thought process, excluding Donald Trump that is, who is clearly on his own individual trajectory. More →

An optimistic take on the future of work

An optimistic take on the future of work

Setting aside the drastic personal tragedies, the financial devastation and the strain the virus has placed on government infrastructure, business, finance, and healthcare systems worldwide, the coronavirus has been able to achieve what legions of workplace strategists and change managers have been unable to do: encourage middle managers to give remote working a try. More →

The square and the tower: why meetings and meeting spaces are more important than ever before

The square and the tower: why meetings and meeting spaces are more important than ever before

In his 2018 book The Square and the Tower, the historian Niall Ferguson argues that over a period of hundreds of years the world has been shaped primarily by two distinct organisational forces: networks and hierarchies. These are the square and the tower of the book’s title. Their interplay has been at the heart of major world events and the lessons that arise apply to what we now mistakenly assume to be a uniquely networked era. More →

Is salutogenic design the next big issue for the workplace?

Is salutogenic design the next big issue for the workplace?

Colleagues talk in a bright and lively office design

A number of progressive workplace issues have crossed into mainstream thinking over the past few years, and perhaps none more so than biophilia. It is now a principle that has become an issue talked about in the mass media, as shown by a recent CNN interview with one of Europe’s leading proponents of biophilic office design, Oliver Heath. The interview explores how biophilia taps into our embedded love of nature to evoke certain behaviours and emotions.

In turn this mainstream interest in biophilia is a sign of how organisations are looking at sophisticated ways of meeting a number of interrelated business challenges, not least engaging with employees and looking after their wellbeing while improving productivity. Biophilic office design has shown itself to have a number of demonstrably beneficial outcomes in this regard, both anecdotally and backed up by evidence.

It is also a very contemporary way of addressing issues of productivity and wellbeing. The approach adopted by enlightened employers is no longer focused on creating cultures and environments that do no harm, but rather on creating an environment and culture that fosters engagement, improves wellbeing, address stresses and pressures and helps them be more productive. It is now common for firms to have well defined wellbeing strategies in place. Nearly half of UK employers have a strategy already in place and 60 percent of CEOs say that the mental health of employees is their top priority, according to the Employee Wellbeing research report for 2018 from the Rewards and Employees Benefits Association.

Salutogenesis

Biophilic design plays an important role in this regard, but it is part of the wider of how spaces are created to improve people’s health and wellbeing. Because so many firms are now addressing this question in increasingly sophisticated ways, as well as biophilic office design we may be hearing a lot more about salutogenic design in the near future.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]The traditional dichotomy people had applied between health and illness was not sufficient to describe the constantly changing continuum of outcomes people experience in their daily lives[/perfectpullquote]

Salutogenesis is a term coined by the medical sociologist Anton Antonovsky and describes his research in the 1970s and 1980s into the links between stress and physical and mental health. He found that the traditional dichotomy people had applied between health and illness was not sufficient to describe the constantly changing continuum of outcomes people experience in their daily lives. He derived the term as an antonym to pathogenesis which describes how ill health is treated after a condition has become evident.

He was particularly focused on how different people respond to the ubiquitous presence of stress. He noted how certain people not only did not suffer the ill effects of stress that others found disabling, but enjoyed good health in spite of it. He explained this by suggesting that the issue was one of an individual’s sense of coherence, defined as “a global orientation that expresses the extent to which one has a pervasive, enduring though dynamic feeling of confidence that the stimuli deriving from one’s internal and external environments in the course of living are structured, predictable and explicable; the resources are available to one to meet the demands posed by these stimuli; and these demands are challenges, worthy of investment and engagement.”

He went on to conclude that ‘beyond the specific stress factors that one might encounter in life, and beyond your perception and response to those events, what determines whether stress will cause you harm is whether or not the stress violates your sense of coherence.’

According to Antonovsky the three factors that are essential for a sense of coherence are:

Comprehensibility: the sense that things happen in predictable ways and can be understood in a way that means the future makes sense
Manageability: confidence in an ability to respond to take care of things and respond to them appropriately and meaningfully and in a controlled wa
Meaningfulness: an understanding that things are worthwhile and have meaning and that we have good reasons for doing what we do and a sense of purpose

Salutogenic office design

It’s interesting to note that within the definition of sense of coherence there is a role to play for the external environment. In other words, it is possible to help people develop a sense of coherence in their surroundings, which we can take to mean both their physical and cultural environment. This subject has already been explored by designers and researchers but the current focus on wellbeing and design may mean that its real time is yet to come.

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]Many designers are already adopting this approach whether they understand the salutogenic principles behind it[/perfectpullquote]

Alan Dilani, the Founder of the International Academy for Design and Health (IADH) and Co-founder of the journal World Health Design published a 2008 study into the link in the journal Design and Health Scientific Review, called Psychosocially supportive design: A salutogenic approach to the design of the physical environment, concluding that ‘while clinical practice focuses on treating illness, there’s also a raft of research to suggest that the quality of our everyday surroundings has a highly important role to play in sustaining wellness.’

Similarly Jan Golembiewski came to the same general conclusion in his 2012 paper Salutogenic design: The neural basis for health promoting environments from World Health Design Scientific Review. This kind of research is laying the foundations for a new way of considering building and workplace design in a way that focuses on wellbeing outcomes. Indeed, many designers are already adopting this approach whether they understand the salutogenic principles behind it.

When they make the workplace more manageable in terms of activity based working, control over ambient conditions, the ability to relax, the provision of ergonomic products and access to natural light and fresh air, they are adding to an individual’s sense of coherence.

When they make work meaningful with a sense of community, an understanding of how an individual’s role affects the organisation and wider world and how the firm cares for the environment, they are adding to an individual’s sense of coherence.

When they make the workplace and work comprehensible with wayfinding clues, colour, branding, landscaping, acoustics and sightlines, they are adding to an individual’s sense of coherence.

Biophilic design has already achieved mainstream understanding and it wouldn’t be a surprise to see salutogenic design as the next idea to cross over.

This piece first appeared on the What’s Up blog of Sedus

When it comes to the future of work, we only know what we don’t know

When it comes to the future of work, we only know what we don’t know

As the threat and reality of COVID-19 simultaneously sweep the earth, the only certainty is the uncertainty, which is the least favourable place for businesses and individuals. The complexities of this situation cannot be underplayed, with multiple layers to consider, from human health both physical and mental to world economies. Whilst COVID-19 may be a great equaliser in terms of its indiscriminate contagion, the response from governments has varied widely. More →

People lose half an hour a week to poor acoustics

People lose half an hour a week to poor acoustics

According to new research by market researchers IPSOS and EPOS, 95 percent of audio end-users and decision makers experience problems relating to sound that affect their concentration or efficiency at work. Common complaints include being disturbed by loud colleagues (50 percent), overall noise levels in working environments (48 percent) and interruptions from colleagues (46 percent). More →

A revolutionary new approach to design and fit-out for flexible offices

A revolutionary new approach to design and fit-out for flexible offices

Innovation in the commercial property market is the driving force behind a revolutionary new approach to the design and fit-out of office space from Modus. Tenant-Ready is a solution aimed at both landlords and operators, to deliver pre-fitted or fitted-to-demand workspace specifically for coworking spaces, serviced offices and other forms of flexible workplaces in which fit-out is not procured by tenants and occupiers. More →

The lights are on and there is definitely someone home

The lights are on and there is definitely someone home

As COVID -19 has taken hold and the very necessary lockdown begins, there are A large number of workers thrown into semi-permanent work settings that we hadn’t anticipated a month ago. The transitions will be easier for some than others but we all need a space that feels comfortable AND is conducive to productive working. More →

Loneliness has always been a workplace issue

Loneliness has always been a workplace issue

Loneliness is increasingly recognised as a serious issue in modern society. In the UK, the Office of National Statistics reported that 5 percent of adults feel lonely ‘often’ or ‘always’, with further 16 percent of adults reporting feeling lonely ‘sometimes’, equivalent to approximately 9 million adults suffering from loneliness to some degree. More →

A shift in the workplace axis might be a welcome outcome of this crisis

A shift in the workplace axis might be a welcome outcome of this crisis

workplace shiftI am not a philosopher. I sell home and workplace furniture. But I’ve been thinking a lot recently about how radically different things will be – both in how we work and how we live – once we get through this dreadful period of our lives. We have the opportunity to embrace a whole new way of working which recognises and gets the best out of all parts of our community. More →

The theme park of modern office design

The theme park of modern office design

office design is moving into a new phaseHere’s an interesting exercise you may want to try. Off the top of your head and without thinking about it too much, write down the names of five iconic office furniture designs. The kind that your Aunt Sheila might recognise if she saw them but wouldn’t necessarily be able to name. When I did this recently while writing a piece about design trends, the products I came up with automatically were things like Frank Lloyd Wright’s desks for the Larkin building, Action Office, the 3107 chair (pictured), and Marcel Breuer’s Wassily Chair. More →