July 11, 2018

A beauty industry veteran makes the case for corporate wellness

by Leena Jain • Comment, Wellbeing, Workplace design

Wellness is a term that today transcends the consumer and business worlds, but it is so much more than a buzzword. Today, the wellbeing of employees is essential for organisations to flourish, so much so that the term has in many ways replaced ‘productivity’ as the way to measure the success of an organisation. Both the beauty and workplace design sectors are very personal areas of high emotional involvement. There is a very real and physical contact with these products — in beauty, women are particularly (and increasingly men too) engaged in developing a customised routine because it gives them a sense of happiness, wellbeing and identity.

July 6, 2018

A storm brewing around the workplace and facilities management

by Cathy Hayward • Comment, Facilities management, News, Workplace design

In Shakespeare’s plays, the sky often goes dark and a storm starts to brew as a prelude to tragedy or violence creating a sense of foreboding. And so it was at today’s BIFM AGM in the lead-up to the special resolution to change the name of the institute from the British Institute of Facilities Management to the Institute of Workplace and Facilities Management. After a fire alarm test appositely kicked off the event, sun poured through the windows and ceiling panes of the Friends Meeting House in Manchester as BIFM chairman Steve Roots gave an update on the institute’s performance in 2017 and plans for 2018. As he introduced the format for the three ordinary resolutions, the sun dipped behind a cloud and the room was plunged into gloom causing murmurs of nervous laughter among the 80-strong audience. More →

July 5, 2018

Open plan offices may discourage communication, claims new study

by Freddie Steele • News, Workplace design

The usual rationale for open plan offices is that they help people to collaborate more effectively. But this premise is challenged by a new study from researchers at Harvard Business School which suggests that employees at two large Fortune 500 companies actually engaged in less face-to-face contact after switching to entirely open workspaces. As published in the journal Philosophical Transactions of the Royal Society B, Ethan Bernstein and Stephen Turban sought to conduct a real-world comparison of people’s behaviour in different types of offices to test a hypothesis that open plan layouts reduce communication.

July 5, 2018

The top five songs about office life and office furniture

by Mark Eltringham • Comment, Furniture, Workplace design

Too few musicians draw inspiration from the office or office furniture, and for very good reasons. The main one being that one of the main reason to get into rock and roll is to avoid a desk in the first place. Nevertheless, it’s worth saying that the office is routinely used as both a setting and a symbol in movies even if workplaces are generally seen as mundane or dehumanising in stark contrast to whatever troubled romance / disaster is befalling the protagonist. Offices are usually depicted as dystopian (Brazil), soul-destroying (Office Space, American Beauty) or a backdrop for whatever else is going on (name your own romcom). More →

July 5, 2018

Why a Google office simply does not work for everybody ⁰

by Dr Caroline M. Burns • Comment, Facilities management, Technology, Workplace design

The open plan office versus closed debate rages on, and rather than running out of steam in the face of all of the evidence and reasoned argument put forward one one side or the other by many industry thought-leaders, it seems to have nine lives. Those grand and ground-breaking new offices occupied by the world’s tech giants seem to be particularly popular examples of why highly open and transparent workplaces do, or don’t work, especially those headline-grabbing offices created around the world by Google. This public debate has led to some very interesting and insightful discussions in various forums (to which I have contributed), inspiring me to synthesise the key themes into four reasons why a Google office is not necessarily the right type of office for your organisation. Many thanks in particular are due to David Rostie and Kay Sargent for their valuable online contributions to the debates which inspired this article.

July 5, 2018

Responsible office fit-out toolkit published by Building Better Partnerships

by Neil Franklin • News, Property, Workplace design

Commercial property trade body Building Better Partnerships (BBP) has today published its latest free industry guidance – Responsible Fit-Out Toolkit: Offices. The Toolkit claims to provide guidance for owners and occupiers on how to integrate sustainability and wellbeing into an office fit-out. The authors claim that while workplace design plays a pivotal role in demonstrating a business’s values and can have an immense impact on the comfort and productivity of those working within and visiting a space, opportunities are rarely fully appreciated.

July 5, 2018

White paper: How the workplace is pioneering the use of data in organisations

by Anthony Brown • Briefing, Features, Premium Content, Technology, Workplace design

In 2017, a content creator called Oobah Butler decided that he wanted to do something with the experience he’d gained writing fake positive restaurant reviews on TripAdvisor. What if, he wondered, he set up an entirely fictitious restaurant based in the shed in his garden and then started to manipulate TripAdvisor ratings? What happened surpassed his wildest expectations. In just six months, The Shed at Dulwich became the top-rated restaurant in London, even though nobody had ever actually eaten there, based solely on fake reviews, fake pictures and the word of mouth created by a complete inability for anybody to book a table.

July 4, 2018

Podcast: The British new wave and the evolution of the workplace

by Mike Petrusky • Facilities management, Flexible working, Podcasts, Premium Content, Technology, Workplace design

In this podcast I talk to Mark Eltringham about British music, which leads to a discussion about bands from the early days of new wave in Liverpool, including Echo & The Bunnymen. The evolution of music serves as a metaphor which leads to a conversation about the history of the workplace where Mark shares his perspective on some of the founding thought leaders in our modern sector. I ask him about today’s places of work and Mark references a recent report from Chris Hood of AWA, Kate Lister of Global Workplace Analytics and Haworth while also sharing some research provided by Leesman Index. We talk about the blurring of the lines and need for collaboration across departments inside organizations, the relationship between facilities management and workplace as a whole, while also discussing the controversy in the UK about the future of the FM sector.

June 28, 2018

Ten demonstrable truths about the workplace you may not know

by Kerstin Sailer • Comment, Facilities management, Features, Workplace design

The science of the workplace has gained a lot of interest over the last few years, highlighting recurring patterns of human behaviour as well as how organisational behaviour relates to office design. In theory, knowledge from this growing body of research could be used to inform design. In practice, this is rarely the case. A survey of 420 architects and designers highlighted a large gap between research and practice: while 80 percent of respondents agreed that more evidence was needed on the impact of design, 68 percent admitted they never reviewed literature and 71 percent said they never engaged in any sort of post-occupancy evaluation. Only 5 percent undertake a formal POE and just 1 percent do so in a rigorous fashion. Not a single practitioner reported a report on the occupied scheme, despite its importance in understanding the impact of a design.

June 22, 2018

Organisations are easily distracted from the task of creating a great workplace strategy

by Chris Hood • Comment, Facilities management, Property, Workplace design

Earlier this month The Once Alternative Workplace Strategies 2018 workplace study was published. This study is the only known longitudinal workplace study and it was recently resurfaced by a group of volunteers to maintain a comparative thread of data on the evolution of workplace thought and practice now going back many years. Unfortunately, the results of this global study demonstrate that a high percentage of companies still see once alternative and now modern workplace strategies as a real estate initiative and not the opportunity to reinvent their businesses in deeper and more transformational ways. Workplace innovation is a litmus test for management quality and leadership. This isn’t about real estate, it’s actually about people and business outcomes.

June 21, 2018

The future of the workplace emerges from the mists at Neocon

by John Sacks • Features, Furniture, Workplace design

Chicago is one of the world’s great cities. Its dramatic lake and river setting, its magnificent architecture and its raw energy inspire the locals and businesses to achieve great things. People work and play very hard. Competition is fierce both in business as in the way the people relate to each other, and befits a city heavily influenced by waves of immigration down the ages. Apart from somewhat overly aggressive and noisy driving, if there is friction, you don’t sense it and it isn’t obvious. Most locals seem genuinely open and friendly, including to strangers, and happy to get on with their lives without troubling others. Perhaps they’re all being buoyed up by the great street music which is everywhere.

June 19, 2018

We should not be quite so quick to demonise the open plan office

by Nigel Oseland • Facilities management, Features, Furniture, Workplace design

There is a witch hunt on in the workplace. “Open plan” has become a dirty word and the national press are leading the mob in vilifying this so-called scourge. The Guardian, The Independent, The Telegraph, The Daily Mail and Business Week have all reported that “we can’t get anything done in an open-plan office” as it affects our concentration, our performance and our health. These news items are all damning, but perhaps not as damming as the Wikipedia entry on open plan which states: “A systematic survey of research upon the effects of open plan offices found frequent negative effects in some traditional workplaces: high levels of noise, stress, conflict, high blood pressure and a high staff turnover… Most people prefer closed offices… there is a dearth of studies confirming positive impacts on productivity from open plan office designs”.