October 10, 2016

RSA welcomes clients and brokers to new office in the heart of Birmingham ⁰

by Neil Franklin • Company news, Furniture, Workplace design

Located a stone’s throw from Snow Hill Station in Birmingham’s min business district, insurer, RSA’s new Trading Site puts its employees at the heart of the customer experience. Rather than separating support functions from front of house, the new space combines client-facing areas and open plan benches to create an open, collaborative and flexible environment. The office features assigned workstations for staff including brokers and underwriters, who will benefit from the enhanced collaboration and communication across the clear, unobstructed workspace. In addition to open plan benching, the office features, meeting rooms, lounge areas and a multifunctional kitchen that can transform into an intimate client event space.

October 8, 2016

Britain’s best offices + American workplace + Flexible working hierarchy ⁰

by Sara Bean • Facilities management, News, Technology, Workplace, Workplace design

In this week’s Newsletter; Anna King reflects on the fact that offices seem to be morphing into homes, and homes are, conversely, functioning as places of work; Tar Tumber warns that being pregnant and suffering discrimination or redundancy is not at all unusual; and Mark Eltringham argues we have to find a way of dealing with a new age of artificial intelligence. In research, a new US survey reveals the nature of jobs is undergoing a fundamental shift; occupants of high-performing, certified green buildings have high cognitive functions; and workers spend half their time checking emails. High earners are 47 percent more likely to work flexibly and the government releases its latest framework which covers a range of property-related services. View our gallery of this year’s BCO award winners: download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

October 7, 2016

Green buildings improve occupant’s cognitive function and health ⁰

by Sara Bean • Environment, Facilities management, News, Workplace design

New evidence which supports the argument for the Well building concept as new research suggests that compared to people in high-performing buildings without a green certification, occupants of high-performing, certified green buildings had nearly a third (30 percent) fewer sick building symptoms, a 6.4 percent higher sleep quality score and a 26.4 percent higher cognitive function score. The new study from Harvard University and SUNY Upstate Medical University, supported by United Technologies suggests that there may be an even greater benefit to working in green certified buildings than originally thought. “The Impact of Working in a Green Certified Building on Cognitive Function and Health,” demonstrates the importance of green-certified buildings to the health of occupants – particularly for office workers whose health, productivity, decision-making, and sleep could greatly benefit.

October 7, 2016

Are we seeing the workification of home or the homification of work? ⁰

by Anna King • Comment, Flexible working, Workplace design

Thinking and theories about working environments continue to be much debated, of course. As part of this ongoing discussion, Bisley recently hosted an event at its London showroom to continue the aspects of the debate that focus on how offices seem to be morphing in to homes, and how our homes are, conversely, functioning as places of work. The panel discussion was led by Professor Jeremy Myerson of The Royal College of Art and WORKTECH Academy. He was joined by Kirstin Furber – People Director at BBC Worldwide, Sebastian Conran – a leading product and furniture designer, David Barrett – Head Buyer of Living, Dining and Home Office at John Lewis and Amelia Coward – Founder and Creative Director at Bombus.com.

October 6, 2016

Gallery: BCO awards UK’s best workplace to university in Norwich ⁰

by Sara Bean • Architecture, Case studies, News, Workplace design

Norwich’s The Enterprise Centre at the University of East Anglia has been named as the Best of the Best workplace at the British Council for Offices’ (BCO) annual National Awards in London. The office was also recognised as the Best Corporate Workplace in the UK, joining a list of six other award winners recognised for excellence in office space. The BCO’s National Awards programme recognises top quality office design and functionality and sets the standard for excellence across the office sector in the UK. The University of East Anglia’s The Enterprise Centre was praised by judges for showcasing low carbon and sustainable design at its best. Judges commented that the workplace offered a wide range of highly flexible accommodation with incubation and collaborative spaces for new and developing businesses in a building equipped to deliver for the 21st century.

October 2, 2016

Apple HQ + Limits of workplace design + Workplace effectiveness ⁰

by Sara Bean • Facilities management, Flexible working, Newsletter, Wellbeing, Workplace, Workplace design

In this week’s Newsletter; Tim Oldman argues that businesses are failing to understand the basis of workplace effectiveness; Mark Eltringham looks at ways of using workplace design to influence the feelings and behaviour of others; and takes part in a podcast with Hari Kalymnios, author, trainer and Leadership Speaker at The Thought Gym. HSBC moves 300 staff into a coworking space in Hong Kong; Apple reveals it is to occupy the redeveloped Battersea Power Station and post-Brexit employment levels maintained by the growing gig economy. The global introduction of sustainable building regulations remains slow; the UK’s commercial property market remains robust in the wake of the vote to leave the European Union; and evidence that offering flexible working to Mums could boast the economy by billions. Download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

September 27, 2016

Businesses failing to look at workplace effectiveness in the right way ⁰

by Tim Oldman • Comment, Facilities management, Property, Workplace design

This month, the director-general of the Confederation of British Industry (CBI), Carolyn Fairbairn, suggested that productivity growth across all parts of the UK economy should be the number one priority for business and government. And the CBI isn’t alone in emphasising the importance of honing in on and tackling the ongoing productivity problem. According to the Organisation for Economic Co-operation and Development’s (OECD) economic forecast summary, published earlier this summer, productivity has been exceptionally weak since 2007 and doesn’t show much sign of abating nearly ten years later. Labour productivity per employee has failed to markedly rise since the global downturn and the UK is still miles behind the G7 average – that’s according to the Office for National Statistics (ONS) quarterly figures and CBI data. So, to echo Fairbairn, reviving British productivity is essential to sustain growth and living standards.

September 20, 2016

New project invites organisations to explore issue of workplace wellbeing ⁰

by Mark Eltringham • News, Wellbeing, Workplace design

Are our offices making us sick? This is the question addressed by a new research project looking at the link between health in the workplace and access to the natural environment. The study is backed by the Soil Association, is endorsed by Kate Humble and Hugh Fearnley Whittingstall and draws on studies from the past thirty years which have also addressed the issue. The Good Life Project aims to provide evidence-based and cost-effective solutions to the benefits of nature in making businesses happier, healthier and more profitable. The project is led by behaviour expert and author Jez Rose along with a team of psychologists and neuroscientists and is endorsed by the Soil Association. The Project is designed to overcome the problem of workplace absenteeism by trying out a range of workplace initiatives based around the natural environment to see what sort of difference they make to an employee’s feeling of wellbeing.

September 19, 2016

North America leading the way in adopting healthier buildings ⁰

by Sara Bean • Environment, Facilities management, News, Wellbeing, Workplace design

While building owners, developers, managers and investors in North America are showing increasing interest in practices that prioritise the physical, mental and social well-being of tenants and occupants, European buildings have fewer spaces created with wellness in mind. The Drive Toward Healthier Buildings 2016, by Dodge Data & Analytics and the World Green Building Council, produced in partnership with the Canada Green Building Council and Delos, says the top five healthier building features currently in use include better lighting, products that enhance thermal comfort, spaces that enhance social interaction, enhanced air quality and products that enhance acoustical comfort. However, in an analysis of global trends in health and wellbeing, European respondents reported less frequent use of spaces that enhance tenant mood, spaces that enhance social interaction or spaces that create opportunities for physical activity than their North American or Asian counterparts.

September 13, 2016

Sensory response to workplace environment influences performance ⁰

by Sara Bean • Facilities management, Knowledge, News, Workplace, Workplace design

Improving employees’ physical and emotional response to their working environment – from the look and feel of a workplace to non-visual sensory inputs such as smell, noise and temperature – can significantly improve productivity and cognitive performance, a new report suggests. According to Decoding the workplace experience: how the working environment shapes views, behaviours and performance, experience is not just about how well the workplace satisfies functional needs, it is about the overall impression it leaves on the user and the way an employee experiences an environment is emotional and occurs potentially at a subconscious level. Sensory influences such as the smell, noise and temperature of the working environment are among the main factors that influence employees’ experiences of the workplace and impact thier performance. Expectations of the workplace also change depending on personality, background and numerous other factors; which is why understanding your workforce is the key to creating an effective workplace experience.

September 12, 2016

CoreNet Global 2016 summit to convene in Amsterdam this week ⁰

by Sara Bean • Company news, Events, Facilities management, Property, Wellbeing, Workplace, Workplace design

The Bigger Picture: Geopolitics, Economics and the Environment is the theme of this year’s CoreNet Global 2016 Summit – EMEA, (14-16 September). It will include sessions focusing on issues as diverse as Brexit, terrorism, disruptive technologies in real estate, the impact of geopolitics and economics on occupiers, sustainable buildings, the war for talent, and how the latest findings from neuroscience are contributing to workplace design. The summit, which is being held in Amsterdam, will host more than 500 registered delegates from 25 countries. Confirmed keynote speakers during the three day event include Mujtaba Rahman of the Eurasia Group, who will explore the current political and economic state of the EMEA region, and writer, businessman and futurologist Mark Stevenson, who will address the importance of agility and disruption. This year’s programme will also include a guided site tour of the Overhoeks mixed use development project. Registration details are available from the website.

September 12, 2016

Overwork and burnout affects all the generations in the workplace ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace, Workplace design

Millennials, Gen X, and Boomers are all feeling overworked and burned out, which is motivating many to look for another job; and according to the latest Staples Business Advantage 2016 Workplace Index it’s the older workers who are most motivated at work by a sense of purpose, with Baby Boomers (46 percent) and Generation X (32 percent) having more of a sense of purpose at work than their younger Millennial counterparts (24 percent). Fifty percent of Millennials, 47 percent of Gen X, and 35 percent of Boomers however, say burnout is driving them to look for another job; with Boomers wishing their employer would decrease their workload and provide more time to complete tasks, while Gen X and Millennials are looking for a more flexible schedule and work-life blend. Aesthetics in the office are also key, regardless of age, as 51 percent of Millennials, 44 percent of Gen X, and 33 percent of Boomers would like to see more attention paid to office design.