March 9, 2016

The nine workplace trends every organisation must learn to address ⁰

by Mark Eltringham • Facilities management, News, Wellbeing, Workplace, Workplace design

The latest company to set out its vision of workplace trends is food services provider Sodexo. The company’s 2016 Workplace Trends Report suggests there are nine key areas that managers should address, each linked by the common theme of striking the right balance between the organisation’s commercial objectives and the needs of its stakeholders. The report is a detailed meta-analysis based on primary research, client feedback and research from academics, trade associations and FM providers. The report covers the most talked about themes in workplace design and management including wellness, work-life balance, diversity, green building and workforce engagement. The authors acknowledge the challenge firms face in striking the balance between these complex and conflicting demands and call for an ‘holistic’ approach to resolve them (which may suggest they have as much of an idea about the right answers as anybody else).

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March 9, 2016

Corporate real estate strategy shifts focus from cost to people ⁰

by Sara Bean • Facilities management, Flexible working, News, Property, Workplace, Workplace design

A new survey of corporate executives indicates a major shift in how companies make real estate decisions today, with more than half (50 percent) saying that talent is more important than cost (31 percent) as their foremost consideration. As a result, executives view the workplace as primarily a recruitment and retention tool that offers attributes such as a flexible workplace, high quality amenities and interiors. But while the people and workplace experience dominate the corporate real estate agenda, according to CBRE’s Americas Occupier Survey – escalating costs are a major concern. Of survey respondents, 85 percent cite space efficiency and restructuring as a top strategy for reducing occupancy costs. These two issues are driving real estate conversations; with the result that workplace strategy is increasingly being viewed as both a critical employee attraction and retention strategy (57 percent), and as a means to control costs.

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March 8, 2016

Gen X most interested in just doing a good job than other generations ⁰

by Sara Bean • News, Workplace, Workplace design

We reported the other week that the hardest working generation in the UK is Generation X (born 1965-1980). It seems this applies all around the world, as a global survey by Korn Ferry Futurestep shows that this generation cares most about making an impact on the business and are the most engaged demographic. When asked which generation is the most engaged in the workforce, more than half of respondents of any generation (52 percent) said Generation X. Baby Boomers and Millennials were tied at just under 25 percent. The heads down, get-the-job-done attitudes and priorities of Gen X employees means they care more about the job than the environment and culture of the organisation than other age groups. Well over a third (39 percent) of respondents said that the “ability to make a difference in their organization” is most important to Gen Xers in the workplace. That’s nearly double the percentage that cite “job stability” or “development opportunities.”

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March 8, 2016

Classrooms are starting to mimic the form and function of the office ⁰

by Tricia McCall • Comment, Technology, Workplace design

Technology is not the only factor impacting the way education is being approached in the classrooms of today. While it’s true that many classrooms have begun to adapt to the inclusion of technology in the curriculum, there are also several “offline” options which have clearly trickled down from business design. Globally known companies such as Google and Apple have long been getting attention for the offbeat office culture they are cultivating. This trend has been fanning out into the other companies and industries as well. In-house chefs, rock climbing walls, and unconventional meeting spaces are a few of the unusual features popping up in offices all over the globe. Employers are striving to entice potential job candidates and retain their existing employees through unique and engaging environments. It may well be that the bells have already tolled for the conventional cubicle culture of the past.

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March 7, 2016

Nearly all managers are now seeking to redesign their organisation ⁰

by Mark Eltringham • News, Workplace, Workplace design

Ninety-two per cent of the UK’s human resources and business leaders see redesigning their organisation as their most important priority, according to Deloitte’s Global Human Capital Trends 2016 survey. As part of this shift in focus, 42 per cent of UK respondents say they are already currently restructuring their organisation and 49 per cent have recently completed the process. Only seven per cent say they have no plans to restructure. The report also claims that lack of employee engagement is an issue currently facing 80 per cent of respondets. Only 36 per cent report that they are prepared to tackle engagement issues. Despite the emergence of ‘easy to use’ tools to frequently evaluate employee sentiment, 76 per cent of UK organisations still measure employee engagement only once a year. Forty-two percent measure this engagement through annual surveys and 20 per cent through interviews and focus groups.

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March 4, 2016

When you can choose to work anywhere, where will you choose to work? ⁰

by Mark Eltringham • Flexible working, Insight Briefings, Premium Content, Technology, Workplace design

One of the great questions that hangs over workers in the new era of boundless work is this: When you can choose to work from anywhere, where will you choose to work? It’s not just a question for the growing army of workers who find themselves unfettered from the traditional times and places of work. They will naturally choose to work in the places they feel make them most productive and happy, which nurture their wellbeing and chime with their values. The challenge for the owners and the occupiers of offices is to create the working environments that will draw people to them. This is particularly important for those organisations with strong cultures who understand the role that physical presence plays in nurturing creativity and the way people exchange information, such as tech and creative firms. The terms of this conundrum and its possible solutions are the themes of our new briefing, produced in partnership with Connection. You can see it here.

March 3, 2016

Open plan offices linked to low engagement and workplace satisfaction levels ⁰

by Sara Bean • Comment, Flexible working, News, Wellbeing, Workplace design

As we’ve pointed out before, while open plan working can bring cultural benefits such as improved communication and collaboration; the continuing popularity of the open plan office is largely down to cost. The reason the UK has more than twice as many open plan workers as the global average is primarily due to high real estate costs. Now a new report from Steelcase suggests that space and cost-saving strategies such as open plan offices and hot-desking could be impacting workplace satisfaction and engagement. UK employees are falling below the global average for almost all workplace satisfaction metrics, reporting a lack of control over their work environment (59 percent), difficulties concentrating (43 percent) and an inability to work without being interrupted (50 percent). These three factors were found to be central to fostering an engaged and satisfied workforce. Only 29 percent of UK workers are engaged, compared to 34 percent globally.

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March 2, 2016

Why WELL rather than green is the new black in building design ⁰

by Darren Bilsborough • Comment, Environment, Facilities management, Wellbeing, Workplace design

Businesses that seek to occupy premium or grade A office accommodation are traditionally seduced by the next big thing. What was once a bespoke architectural design, then became an icon, a taller building, one made of glass and finally the inevitable iconic, tall, glass tower. Now it seems a good number of those businesses have moved on to green buildings as a must have upgrade to the skyscrapers of glass and steel. Green, it appears, is the new black. But is that really the next big thing or is being green merely the last big thing? Even worse, does going green in terms of building design actually deliver the types of benefits that an occupier or landlord was anticipating, beyond the significance of branding and an alignment with grade A quality office space? The green building narrative is a particularly powerful one and the growth of LEED and BREEAM rated buildings over the last decade is proof of that power.

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February 29, 2016

Report sets out challenges for rapidly changing Australian workplace ⁰

by Mark Eltringham • Flexible working, News, Technology, Workplace design

When it comes to innovation in workplace design and management, there are few countries in the world quite so forward thinking as Australia right now. Even so, Australia’s workers, firms and legislators remain under-prepared for the rapidly changing world of work, according to a new report from the Commonwealth Scientific and Industrial Research Organisation (CSIRO), a Government funded research agency. Many of the trends outlined in the report will be familiar to readers of Insight. Over the next twenty years, it claims that around half (44 percent) of all jobs will be subject to computerisation and automation. Over the same period, it suggests that the majority of people will become active in the gig economy, many of them based in shared coworking spaces. The report also suggests that while Generation Z will be faced with the highest degree of change, an ageing population presents its own challenges.

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February 27, 2016

Want a Google workplace? + The boundless office + Belief in corporate wellness ⁰

by Sara Bean • Facilities management, Flexible working, Newsletter, Wellbeing, Workplace, Workplace design

In this week’s Insight Newsletter; Kelvin Bromley says the office is reinventing itself; Dr Caroline M. Burns argues that the Google office doesn’t work for everyone and Leeson Medhurst warns that providing too much choice at work can lead to confusion. Mark Eltringham finds wellness programme succeed based on perceptions not actions and Matias Rodsevich explores how performance indicators can help meet business goals. A new BCO report reveals commercial property costs are higher than widely thought; why Gen X is the hardest working generation; the Workplace Foundation says the UK is on the verge of a flexible working tipping point and London legal firms move towards open plan working. Download the latest issue of Work&Place and access an Insight Briefing produced in partnership with Connection, which looks at agile working in the public sector. Visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

February 24, 2016

London’s top law firms embrace open plan design to offset rent rises ⁰

by Sara Bean • Facilities management, News, Property, Workplace design

London’s largest law firms are reducing their office space and radically rethinking their property strategies as a way of dealing with the endlessly rising rents in the districts in which they prefer to base themselves. According to research from CBRE the one hundred legal firms that occupy the largest amount of square footage in the Capital experienced rent rises of 7 percent in 2015 to an average of £43 per sq ft. Many of the CBRE Legal 100 firms, 95 of which are now located in the City, have been responding to rising costs by taking less space and occupying more efficiently, and a significant number are shifting to open plan working. Last year, there were 63 relocations, 19 percent more than the previous year, pushing office take-up in the legal sector to 12 percent above the 10 year average. Yet while the CBRE Legal 100 firms are downsizing their footprint in London, international firms are in expansion mode.

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February 24, 2016

Too much choice at work just leads to paralysis by confusion ⁰

by Leeson Medhurst • Comment, Facilities management, Workplace design

There is a general acknowledgement within the realm of FM and workplace that its world is changing; and that organisations must be ready and able to adapt to the shifting landscape, or else slip through the cracks and go under. Various factors are contributing towards this drastic reform, including three key infrastructures: technology, corporate and social. The rise of technology will play a significant part in the inevitable workplace revolution, as will the workforce of tomorrow. In addition to these technological advancements, five generations are now making up our modern workforces. It is, therefore, imperative that organisations offer a working model and a workspace that can be tailored to suit the multitude of traditional and modern workers, in order to meet current and future needs. Embedded in our psyche is the belief that the more choices we are presented with, the better, but is that true?