August 28, 2015

The reason offices will always be needed is tied up with human nature

by Nigel Sikora • Comment, Flexible working, Technology, Workplace design

People have a tendency to confuse what is possible with what will happen. This appears to be a particular issue when we consider the effects of new technology. Hence the enduring talk of the death of the office, which technology makes possible but which people make impossible. One of the key areas of research that describes this tension is the work of Tom Allen at MIT. Allen made his name in 1984 with the publication of a book called Managing the Flow of Technology which first popularised the Allen Curve, a graph of his research findings which shows a powerful negative correlation between physical distance and the frequency of communication between colleagues. So precisely can this be defined, that Allen found that 50 metres marks a cut-off point for the regular exchange of certain types of technical information.

August 17, 2015

What Edward T Hall (and Jerry Seinfeld) can teach us about stress and design

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

Work-related stress is the biggest cause of working days lost in the UK. According to the HSE’s most recent statistics, around 11.3 million days were lost to it in 2013/14, the most significant cause of absenteeism. The reasons for this are clear in the minds of many: the demands made on us by employers are increasingly intolerable, our own time is being eroded by work, we spend too much time at work, we’re under excessive pressure to perform and as a result we’re all either knackered, unfulfilled, stressed, depressed or anxious. Or guzzling a noxious cocktail of all of them. But there is another factor that has come into play over the last few years. As workstation sizes have contracted in response to new technologies and new space planning models, people have been forced closer to their colleagues, meaning that not only has their time been eroded, so has their space.

August 13, 2015

Left-handed employees face practical problems at work suggests research ⁰

by Sara Bean • Facilities management, News, Wellbeing, Workplace design

The days of forcing left handed children to write with their right hand may be long over but according to new research launched today to mark the UK’s ‘National Left-Handers Day’, a large proportion of UK employees experience problems at work because they are left-handed. According to a survey by CV-Library 12 percent of the working population is left-handed, which equates to over 4.5 million staff. Of those, 1 in 5 (over 852,000 people) face practical problems at work including conducting simple tasks, such as having to use right-handed scissors that don’t cut, to persevering with entire workstations being laid out incorrectly, making them difficult and uncomfortable to use. Yet the majority of UK employers (96.7 percent) don’t ask new employees if they are left-handed and only a quarter of businesses (25.4 percent) provide left-handed staff with specialist office equipment and stationery.

August 13, 2015

Take-up of sit-stand desks still lagging in UK, but change is coming fast ⁰

by Mark Eltringham • Furniture, News, Wellbeing, Workplace design

The number of UK employers offering staff sit-stand workstations remains sluggish, despite rapidly growing awareness of their benefits, according to a new study from office furniture firm Kinnarps. Compared to the near universal provision of sit-stand desks in Scandinavia, and in spite of the fact that UK buyers now universally acknowledge what they can do to improve employee wellbeing, the UK market has yet to fully adopt workstations that encourage more active working. Based on a study of 132 senior decision makers, facilities managers, designers and HR managers, 98 percent of respondents say they can see the attraction of introducing sit-stand working, citing improved health (73 percent), increased productivity (11 percent) and attracting and retaining talent (5 percent), among the principal benefits. Yet only 8 percent say that such workstations are ‘widely available’ in their workplaces.

August 10, 2015

London is leading the way in the global coworking revolution ⁰

by Mark Eltringham • Flexible working, News, Property, Workplace design

Changing attitudes amongst occupiers towards office space and the explosion in the numbers of freelance workers and microbusinesses are driving an upsurge in coworking and other flexible working environments worldwide. That is the key conclusion of a new report from DTZ which claims that the number of dedicated flexible working locations worldwide is likely to hit 50,000 over the next three years, with parts of London leading the way. We reported recently how coworking pioneer WeWork has already announced its plans to dominate London’s commercial property scene in the same way it already does Manhattan’s. Now, the How You Work report from DTZ suggests that this is the shape of things to come for many cities, with London leading the way alongside a tranche of global tech and creative centres such as New York, Berlin and Shanghai.

August 9, 2015

Govt £118bn pipeline, Change leadership, Take a real holiday and more ⁰

by Sara Bean • Facilities management, Newsletter, Public Sector, Work&Place, Workplace, Workplace design

In this week’s issue; Lee Parsons argues the impact of office relocation can no longer be solely measured in tangible terms; Mark Eltringham questions people’s reluctance to simply go on holiday and explores the complex links that exist between our surroundings and how we think and act. The Government lists around £118 billion of publicly funded building projects over the next five years; and flexible working is the main driver in the growth of Cloud data services. Ergonomics experts focus on the much discussed topics of sedentary working; the Work Foundation presses employers to support the health of older workers; and from the latest edition of Work&Place Rebecca Booth explains one of the biggest obstacles to successful change leadership is “change fatigue.” Subscribe for free quarterly issues of Work&Place and weekly news here, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

August 6, 2015

Infographic: The workplace week in numbers, for 7 August ⁰

by Mark Eltringham • Facilities management, Flexible working, Property, Workplace, Workplace design

August 5, 2015

Proofs of the link between workplace design and productivity? Here are three

by Charles Marks • Case studies, Facilities management, News, Wellbeing, Workplace design

Three new studies have joined the already extensive body of work linking workplace design and productivity. The most extensive is the research carried out by communications consultancy Lansons which looks at every aspect of the British workplace to uncover the experiences and most commonly held perceptions of around 4,500 workers nationwide. The study is broken down into a number of sections which examine topics such as workplace design, wellbeing, job satisfaction, personal development and leadership. The second is a study from the Property Directors Forum which explores the experiences of occupiers and finds a shift in focus away from cost reduction and towards investing to foster employee productivity. The final showcases the results of a post occupancy survey conducted by National Grid following the refurbishment of the firm’s Warwick headquarters by AECOM.

August 5, 2015

Special edition of Ergonomics in Design focuses on sedentary work ⁰

by Mark Eltringham • News, Wellbeing, Workplace design

The Human Factors and Ergonomics Society (HFES) has published a special edition of its in-house journal dedicated to the much discussed topics of sedentary working and the need for us to get out of our seats. You’ll have to pay for it however, although individual sections are available for a one off cost. HFES claims to be the world’s largest scientific association for human factors and ergonomics professionals, with more than 4,800 members worldwide. The July issue of their journal Ergonomics in Design looks at the range of ailments associated with sedentary working, including obesity, heart disease and diabetes, weighs up what can be done to change the way people work, as well as the benefits and possible downsides to the most commonly suggested solutions, including sit-stand workstations, alternative seating designs and – God help us – treadmill desks.

August 5, 2015

Using office relocation as a vehicle for positive organisational change ⁰

by Lee Parsons • Comment, Facilities management, Workplace, Workplace design

The impact of office relocation can no longer be solely measured in immediately tangible terms. This doesn’t mean market factors can be dismissed, especially given CBRE’s recent announcement that office vacancies are at an all-time low while rents skyrocket and favourable terms for tenants erode. However, in an era where 67 percent of workplaces cite employee attraction and retention as the most important driver of their workplace design, and 46 percent cite productivity, the human factor also can’t be ignored. If such CBRE statistics aren’t challenging enough, there are also the realities of the modern workspace to contend with, such as creating an environment that suits generations of employees. It’s these human impacts that drive the importance of workplace design and urge top-flight businesses to use office relocation as a vehicle for positive change. Here are some of the latest findings.

July 30, 2015

Far from dying out, the office is becoming more essential than ever

by Luke Finch • Comment, Technology, Workplace design

Samsung recently released a new report which explores how our offices might look in the year 2025. The death of the office has been predicted over and over again, however the Samsung Smarter Futures Report goes against the grain and predicts that the office could actually become more important than ever. Driven by the adoption of smart technology the report claims that offices will become hubs for productivity and collaboration and what Samsung calls ‘Creative Villages’. Smart technology will create devices and systems that take notes, automate admin tasks, organise meetings and deliver information as you need it. This will mean employees have more time for face to face communication and collaborative work. As a consequence, current trends such as flexible working and agile workspace could actually become less of an issue than they are currently.

July 28, 2015

Beyond branding – how workplace design can express a firm’s culture

by Gary Chandler • Comment, Facilities management, Workplace, Workplace design

When it comes to the incorporation of branding and identity into a workplace, there is a simple option, which is to produce a design that faithfully incorporates the firm’s logos, colours and straplines in the interior. There’s nothing wrong with this, except for the fact that it is literally superficial and so may miss the opportunity to create an office design that scratches beneath the surface to reveal what lies beneath. When you get past the layers of branding and identity, you uncover something that we call culture. This can take things to a whole new level because the challenge becomes how to create a workplace design that communicates and fosters both the identity and the culture of the organisation. The benefits to the organisation can be enormous, not least because this approach bridges a number of disciplines such as human resources and office design and so drives a number of strategic objectives.