September 9, 2015

The way we talk about workplace productivity needs another dimension

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

One of the most typical claims that suppliers in this sector make about their products is that they will make people more productive at work. Many go so far as to put numbers on what this means, and usually not just 0.4 percent or whatever but something far more. We can understand why they do this because they are seeking to link workplace productivity to whatever it is they have to sell. This is often tenuous for at least two reasons. The first is that even when such a causal link is demonstrably true, it still assumes that all other things at work are equal, whereas they never are because there are so many factors involved. That is why you will find some people cheerfully working in shabby, cluttered, underlit offices while others mope around unhappily in gilded cages with expensive chairs, soaring daylit atria and olive groves. The second is that such claims simply ignore what makes people tick.

September 9, 2015

Wellness policies often ignore the role of the workplace environment ⁰

by Mark Eltringham • News, Wellbeing, Workplace design

A new meta analysis compiled by researchers from Harvard Business School and Stanford University raises questions about the way Government and organisational policies designed to tackle the problems of work related health costs in the United States have largely ignored the health effects of ‘psychosocial workplace stressors’ such as high job demands, economic insecurity, and long work hours. The analysis of 228 existing studies assessed the effects of ten workplace stressors on four specific health outcomes. The researchers claims that job insecurity increases the odds of reporting poor health by about 50 percent, high job demands raise the odds of having a diagnosed illness by 35 percent, and long work hours increase mortality by almost 20 percent. They argue that any policies designed to address these issues should account for the health effects of the workplace environment.

September 2, 2015

We need to do more than pay lip service to workplace wellbeing ⁰

by Ann Clarke • Case studies, Comment, Wellbeing, Workplace design

Too many companies continue to talk about employees as their ‘greatest asset’ yet their fine words are not always not borne out in their behaviour, be that through working culture, remuneration or environment. With more and more investors using employee wellness and engagement as a barometer for the health, stability and culture of the business – the concept of workplace wellbeing is finally garnering the attention it deserves. Our workplace behaviours, cultures and environments are not keeping us fit, well, productive, happy or profitable. Finally businesses are accepting their moral responsibility to take better care of their people. So what affects employee productivity, creativity and happiness and how can changes to the workplace promote the best financial and moral outcomes for businesses and employees alike?

August 28, 2015

The reason offices will always be needed is tied up with human nature

by Nigel Sikora • Comment, Flexible working, Technology, Workplace design

People have a tendency to confuse what is possible with what will happen. This appears to be a particular issue when we consider the effects of new technology. Hence the enduring talk of the death of the office, which technology makes possible but which people make impossible. One of the key areas of research that describes this tension is the work of Tom Allen at MIT. Allen made his name in 1984 with the publication of a book called Managing the Flow of Technology which first popularised the Allen Curve, a graph of his research findings which shows a powerful negative correlation between physical distance and the frequency of communication between colleagues. So precisely can this be defined, that Allen found that 50 metres marks a cut-off point for the regular exchange of certain types of technical information.

August 17, 2015

What Edward T Hall (and Jerry Seinfeld) can teach us about stress and design

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

Work-related stress is the biggest cause of working days lost in the UK. According to the HSE’s most recent statistics, around 11.3 million days were lost to it in 2013/14, the most significant cause of absenteeism. The reasons for this are clear in the minds of many: the demands made on us by employers are increasingly intolerable, our own time is being eroded by work, we spend too much time at work, we’re under excessive pressure to perform and as a result we’re all either knackered, unfulfilled, stressed, depressed or anxious. Or guzzling a noxious cocktail of all of them. But there is another factor that has come into play over the last few years. As workstation sizes have contracted in response to new technologies and new space planning models, people have been forced closer to their colleagues, meaning that not only has their time been eroded, so has their space.

August 13, 2015

Left-handed employees face practical problems at work suggests research ⁰

by Sara Bean • Facilities management, News, Wellbeing, Workplace design

The days of forcing left handed children to write with their right hand may be long over but according to new research launched today to mark the UK’s ‘National Left-Handers Day’, a large proportion of UK employees experience problems at work because they are left-handed. According to a survey by CV-Library 12 percent of the working population is left-handed, which equates to over 4.5 million staff. Of those, 1 in 5 (over 852,000 people) face practical problems at work including conducting simple tasks, such as having to use right-handed scissors that don’t cut, to persevering with entire workstations being laid out incorrectly, making them difficult and uncomfortable to use. Yet the majority of UK employers (96.7 percent) don’t ask new employees if they are left-handed and only a quarter of businesses (25.4 percent) provide left-handed staff with specialist office equipment and stationery.

August 13, 2015

Take-up of sit-stand desks still lagging in UK, but change is coming fast ⁰

by Mark Eltringham • Furniture, News, Wellbeing, Workplace design

The number of UK employers offering staff sit-stand workstations remains sluggish, despite rapidly growing awareness of their benefits, according to a new study from office furniture firm Kinnarps. Compared to the near universal provision of sit-stand desks in Scandinavia, and in spite of the fact that UK buyers now universally acknowledge what they can do to improve employee wellbeing, the UK market has yet to fully adopt workstations that encourage more active working. Based on a study of 132 senior decision makers, facilities managers, designers and HR managers, 98 percent of respondents say they can see the attraction of introducing sit-stand working, citing improved health (73 percent), increased productivity (11 percent) and attracting and retaining talent (5 percent), among the principal benefits. Yet only 8 percent say that such workstations are ‘widely available’ in their workplaces.

August 10, 2015

London is leading the way in the global coworking revolution ⁰

by Mark Eltringham • Flexible working, News, Property, Workplace design

Changing attitudes amongst occupiers towards office space and the explosion in the numbers of freelance workers and microbusinesses are driving an upsurge in coworking and other flexible working environments worldwide. That is the key conclusion of a new report from DTZ which claims that the number of dedicated flexible working locations worldwide is likely to hit 50,000 over the next three years, with parts of London leading the way. We reported recently how coworking pioneer WeWork has already announced its plans to dominate London’s commercial property scene in the same way it already does Manhattan’s. Now, the How You Work report from DTZ suggests that this is the shape of things to come for many cities, with London leading the way alongside a tranche of global tech and creative centres such as New York, Berlin and Shanghai.

August 9, 2015

Govt £118bn pipeline, Change leadership, Take a real holiday and more ⁰

by Sara Bean • Facilities management, Newsletter, Public Sector, Work&Place, Workplace, Workplace design

In this week’s issue; Lee Parsons argues the impact of office relocation can no longer be solely measured in tangible terms; Mark Eltringham questions people’s reluctance to simply go on holiday and explores the complex links that exist between our surroundings and how we think and act. The Government lists around £118 billion of publicly funded building projects over the next five years; and flexible working is the main driver in the growth of Cloud data services. Ergonomics experts focus on the much discussed topics of sedentary working; the Work Foundation presses employers to support the health of older workers; and from the latest edition of Work&Place Rebecca Booth explains one of the biggest obstacles to successful change leadership is “change fatigue.” Subscribe for free quarterly issues of Work&Place and weekly news here, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

August 6, 2015

Infographic: The workplace week in numbers, for 7 August ⁰

by Mark Eltringham • Facilities management, Flexible working, Property, Workplace, Workplace design

August 5, 2015

Proofs of the link between workplace design and productivity? Here are three

by Charles Marks • Case studies, Facilities management, News, Wellbeing, Workplace design

Three new studies have joined the already extensive body of work linking workplace design and productivity. The most extensive is the research carried out by communications consultancy Lansons which looks at every aspect of the British workplace to uncover the experiences and most commonly held perceptions of around 4,500 workers nationwide. The study is broken down into a number of sections which examine topics such as workplace design, wellbeing, job satisfaction, personal development and leadership. The second is a study from the Property Directors Forum which explores the experiences of occupiers and finds a shift in focus away from cost reduction and towards investing to foster employee productivity. The final showcases the results of a post occupancy survey conducted by National Grid following the refurbishment of the firm’s Warwick headquarters by AECOM.

August 5, 2015

Special edition of Ergonomics in Design focuses on sedentary work ⁰

by Mark Eltringham • News, Wellbeing, Workplace design

The Human Factors and Ergonomics Society (HFES) has published a special edition of its in-house journal dedicated to the much discussed topics of sedentary working and the need for us to get out of our seats. You’ll have to pay for it however, although individual sections are available for a one off cost. HFES claims to be the world’s largest scientific association for human factors and ergonomics professionals, with more than 4,800 members worldwide. The July issue of their journal Ergonomics in Design looks at the range of ailments associated with sedentary working, including obesity, heart disease and diabetes, weighs up what can be done to change the way people work, as well as the benefits and possible downsides to the most commonly suggested solutions, including sit-stand workstations, alternative seating designs and – God help us – treadmill desks.