May 12, 2016

Making sense of the relentless babble about flexible working

by Mark Eltringham • Comment, Facilities management, Flexible working, Workplace design

Not a day goes by when some organisation or other isn’t found extolling the virtues of flexible working or urging everybody to adopt the practice. While it’s easy to be cynical about the results of surveys from technology companies which are a staple part of this media onslaught, they are actually on to something. And that is why governments, employers and their associations and employees are all attracted to the idea of flexible working as a way of achieving whatever it is they want. The result is the stew of motivations, ideas and terminology that can lead commentators to make grand and daft pronouncements about flexible working; pronouncing it dead, most famously in the case of Yahoo but more subtly in the case of the grand new Xanadus being created in Silicon Valley by the area’s Charles Foster Kanes, or as the harbinger of death for the office based on the notion that somehow we’ll all be working in exactly the same way at some point in the future.

May 12, 2016

Office construction at highest level in London for eight years ⁰

by Sara Bean • Cities, Facilities management, News, Property

Office construction in the Capital is at its highest level for eight years, according to Deloitte’s latest London Office Crane report, which measures the volume of office development taking place across central London. Recognising that the low supply of available office space across central London offers a limited choice for tenants, developers have responded by starting a record number of new schemes since the last survey. The latest results show that the volume of office construction has increased by 28 percent over the past six months to 14.2 million sq ft the highest level since the beginning of 2008. In just 18 months activity nearly doubled from 7.7 million sq ft in 2014. The financial sector has leased the largest share of office space under construction in the latest results, accounting for 2.3 million sq ft, or 39% of the let space while currently accounting for 38 percent of the space let, the TMT sector is a leading occupier group.

May 11, 2016

Central London office activity slows as EU uncertainty hits market ⁰

by Sara Bean • Cities, Facilities management, News, Property

Given the level of uncertainty around June’s Referendum on the UK’s membership of the EU, the £11.9bn invested into commercial real estate during the first three months of 2016 appeared robust. However, 50 percent of Q1’s volume was in January, with the data from Lambert Smith Hampton showing that activity tapered off significantly in the following two months. Anecdotal evidence clearly linked the slowdown directly to the approaching vote. As a result there was a significant fall in activity, which translated into a very quiet quarter for Central London Offices, where volume halved quarter-on-quarter to £2.2bn, the lowest quarterly total since the last part of 2011. Given that financial services is widely regarded as the most exposed sector to a possible ‘Brexit’, this sector appears to have suffered most from investor caution.In marked contrast, investment in the rest of UK Offices has remained buoyant at £1.4bn, the highest quarterly total since the middle of 2007.

May 10, 2016

Alternate workplaces strategies explored as demand for US offices grows ⁰

by Sara Bean • Facilities management, Flexible working, News, Property

The US national office market recovery slowed slightly in the first quarter of 2016 amid some volatility within the financial markets. However, as the financial markets stabilised later in the quarter, office based job growth accelerated, likely signalling stronger tenant demand in the months ahead, according to a new report from CBRE. Tech and healthcare companies continue to drive growth, resulting in a scarcity of creative space in many cities. Meanwhile, energy-dominated markets slowed further due to sustained low oil prices. Many companies continued to seek space in vibrant downtown and suburban areas near public transport links in order to attract talent. A tightening supply within the Class A market has resulted in tenants exploring well-located Class B properties and creative space, with tenants across geographies and industries exploring alternate workplaces strategies to maximise efficiencies and collaboration.

May 7, 2016

Problem of London’s success + Design & people + Latest Work&Place ⁰

by Sara Bean • Architecture, Facilities management, Newsletter, Workplace

In this week’s Newsletter; Simon Heath suggests that FM should be satisfied with remaining essentially a service; Mark Eltringham bemoans the rise of tall buildings; examines commercial buildings that become synonymous with an organisational or sector crash; and celebrates the work of Donald Broadbent, whose research into cognitive psychology helps us address the effects of unwelcome noise in open plan offices and of German artist Fritz Kahn, in providing some understanding of how people respond to their surroundings. There’s news of a significant drop in employee satisfaction; why remote working may help to reduce the strain on overcrowded cities; and the negative effects of admin and unreliable technology on productivity. You can read the latest issue of Work&Place, download our Insight Briefing, produced in partnership with Connection, on the boundless office; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

May 5, 2016

Facilities management is about great service, not trying to do everything

by Simon Heath • Comment, Facilities management

An article in The Guardian newspaper once sought to lift the veil on the extent to which Serco is entangled in the running of infrastructure in the UK and overseas. One of the questions posed was: Is there any limit to the fields they work in? Serco’s response was: “We operate in a range of markets and geographies, which means we are well placed to bring a wide range of experiences and knowledge to help customers with the challenges that they face.” Now, that’s the sort of phrase that will be familiar to anyone who has visited the website of a service provider or has written a bid in response to a tender for a contract. It is the way that providers wish to sell themselves. We can do more. We can do everything. We can do it anywhere. And if we can’t, we’ll get someone else to do it in one of our uniforms in the hope you won’t notice. We’ll save money. We’ll do it for less. We’ll do it with fewer people.

May 4, 2016

Brexit debate having negligible effect on regional office market ⁰

by Sara Bean • Cities, Facilities management, News, Property

Demand for office space in the UK regional office markets has remained strong for the first quarter of this year, despite uncertainties surrounding a potential Brexit. A total of 1,381,350 sq ft of office space was taken in the ‘Big 6’ regional cities in the Jan-April period, just marginally below the final quarter performance of 2015 but 27 percent higher than the five quarterly average, CBRE has revealed. The leading cities in terms of year-to-date take-up are Birmingham, Edinburgh and Glasgow, with total volumes of around the 285,000 sq ft mark in each of these three cities. All of these markets have substantially outperformed their five year quarterly average and have each supported a strong level of pre-letting activity. In the case of Glasgow, the volume for the beginning of 2016 has been twice the quarterly average. The strong start in this market is the result of Morgan Stanley signing a large pre-let for 154,814 sq ft at the first phase of Bothwell Exchange.

May 4, 2016

London firmly established as global leader in tech and media start ups ⁰

by Sara Bean • Cities, Facilities management, News, Property, Technology

One new tech company has started every hour in London since 2012, which has firmly established the Capital as the global leader in tech and media start ups. According to property firm JLL, over the last five years, a massive 45,000 new tech businesses has been set up in London, with 98 percent of tech companies being start-ups and small businesses. There is migration from the West End to the City and the East, including ‘Silicon Roundabout’ in Old Street, but also new areas which are attracting technology and media companies. The growth of small business has also seen the average office footprint of T&M business fall over the last three years. JLL says for every one T&M company that moved out of Aldgate, Clerkenwell and Shoreditch over the last three years, two new tech and media companies moved in indicating the rapid consolidation of T&M business in the East.

April 30, 2016

UK’s best workplaces + Great workplace puzzle + Digital future ⁰

by Sara Bean • Facilities management, Flexible working, Newsletter, Technology, Wellbeing, Work&Place, Workplace, Workplace design

In this week’s Newsletter see the latest issue of Work&Place, which features Ian Ellison’s look at the workplace puzzle and what an esoteric Marxist French philosopher can teach us about workspace. Mark Eltringham says that despite debates about technology, culture, buildings and design – it all comes down to the human element; and Sara Bean finds that unlike men, when women start having children, they’re promotion and pay prospects suffers. In news, driverless vehicles will have a significant impact on the real estate sector; evidence that organisations which support mobile technology see a rise in productivity; and a new partnership aims to drive sustainable property development in Europe. The UK’s best workplaces are announced and a new study confirms that the digital future will mean a reliance on physical office space will recede. Download our Insight Briefing, produced in partnership with Connection, on the boundless office; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

April 29, 2016

Start-ups help drive the rise in uptake of serviced offices in Australia ⁰

by Sara Bean • Facilities management, Flexible working, News, Workplace design

The number of flexible workspaces is growing in Australia, which has seen a 15 percent increase in new serviced offices and co-working spaces opening in the last year, according to data from Instant Offices. But the country still has some way to go when compared to other major international destinations for business, with only 300 such offices in total compared to more than 3,000 in the US alone. During the relative economic uncertainty of the past year – with growth limited to 2.5 percent however, Australia is now witnessing the growth of a “contingent” workforce. Small businesses of four employees or less make up more than three quarters of the total market, and considering that in two of the country’s commercial markets, Sydney and Melbourne, the typical entrance to the market has been via fixed lease of seven to 10 years in length; the agility offered by flexible workspaces is gaining in appeal.

April 29, 2016

9 in 10 UK office workers stressed by meeting room technology ⁰

by Sara Bean • Facilities management, News, Technology, Wellbeing, Workplace

Meeting room technology which does not work seamlessly is a hindrance for productivity, with 86 percent experiencing serious “meeting stress” when grappling with it during meetings, according to research from Vanson Bourne and Barco. Among the biggest challenges for UK employees were sharing content and screens, and finding the right cables to connect to devices. In trying to deal with problems, staff are wasting significant amounts of their valuable time: 60 percent try to fix problems themselves, 49 percent call support, 30 percent end up giving up. 15 percent even postpone meetings until technology problems can be fixed. The vast majority (90 percent) actually pre-prepare for failures: preparing handouts as alternatives to tech, coordinating with IT in advance, and 44 percent even do a tech rehearsal. As a result of struggling with technology in meeting rooms, a quarter of UK office workers have missed important deadlines, and some have even missed out on personal opportunities like promotions (7 percent).

April 28, 2016

UK, Germany, Switzerland and Poland lag Europe in flexible working ⁰

by Sara Bean • Facilities management, Flexible working, News, Workplace

A new report has verified the value of flexible working by showing a positive correlation between employee happiness and the adoption of flexible working practices. Yet, the research conducted by IDC and sponsored by Cornerstone OnDemand also reveals that flexible working practices have been taken up at different speeds across Europe, where the lowest flexible working maturity appears to be clustered in Central and Eastern Europe, as well as the UK. Business managers and HR respondents stated a low level of flexible working adoption in Poland, the UK, Switzerland and Germany – surprising, given the competitive labour market in these regions. The Nordics, Spain, Benelux and Austria were perceived to be the most mature when it came to flexible working options. Among the respondents from Poland, less than 50 percent of those surveyed were allowed to work from home, while the figure for the Nordic countries was 87 percent.