November 9, 2015

Business success is progressively less related to employment levels ⁰

by Mark Eltringham • Comment, Technology, Workplace, Workplace design

If you want to understand exactly how the economy has changed over the last few decades, one of the most important statistics is also one of the least remarked upon. It is the growing disconnect between a firm’s earnings and the number of people it employs, a statistic that puts paid to the lie that people are an organisation’s greatest asset. Once upon a time, of course, there was a direct correlation of one sort or another between the a firm’s revenue and the number of people it employed and consequently the amount of space that it took up. This was especially true for the world’s great manufacturers and other industries engaged in what was once proper work; moving, creating, destroying and maintaining things. Growth and success meant more employment and more space. There were economies of scale but the upshot was more or less an arithmetic progression in employment based on earnings.

November 9, 2015

Non-death of the office + Property owners lag behind + New issue of Work&Place ⁰

by Sara Bean • Insight Briefings, Newsletter, Property, Wellbeing, Work&Place, Workplace

In this week’s newsletter; Philip Ross says the main driver of the growing convergence of HR, IT and FM roles will be the availability of data to make informed decisions and Mark Eltringham gives a number of reason why office has an enduring appeal. In news; HR guru Cary Cooper warns about the deleterious effects of email on productivity and wellbeing, a third of home workers fear they’ll get fat, commercial property owners are not keeping up with tenant’s needs and the launch of a new study to develop a prototype UK scheme that mirror’s Australia’s ‘design for performance’. You can also download the new issue of Work&Place and access our first Insight Briefing, produced in partnership with Connection, which looks at agile working in the public sector. Visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories

November 6, 2015

Email overload draining your productivity? Let your tech answer for you ⁰

by Mark Eltringham • News, Technology, Wellbeing, Workplace

At this week’s CIPD conference in Manchester, HR Godfather Cary Cooper used his keynote address to highlight the deleterious effects of email on productivity and wellbeing. He once more highlighted how email remains the single most substantial drain on people and called on the serried ranks of managers to take up arms against our overstuffed inboxes. No doubt he now welcomes the news that one tech company is determined to become the solution to the problem, even though they’re also the cause of it. Google have launched a system called Smart Reply for Gmail users which uses a ‘deep neural network’ to analyse incoming emails and suggest three likely replies to mobile users to choose from, enabling them to respond quickly and without expending too much energy. Responses are not based on any insight into the user’s own preferences, but what the system considers likely as a general rule.

November 5, 2015

Data transforms the roles of offices and the people who manage them

by Philip Ross • Comment, Facilities management, Technology, Workplace

The modern workplace creates the physical,technological and cultural point of intersection between a number of abstract or movable facets of the business, including people, technology, culture and creativity. That has always been true to a large extent but with the growing complexity of exactly how, when and where we work, this role of the office as the epicentre of it all has been thrown into sharp relief. With that has come a greater understanding of the intersections that exist between disciplines such as IT, FM and HR. In some areas, the roles already appear indistinguishable and I believe this will only become more apparent. The main driver of that growing convergence of roles will be the availability of data to make informed decisions about interrelated aspects of organisational culture, work practices, office design and management and the development and motivation of individuals.

November 5, 2015

Lacklustre recruitment processes can lead workers to turn down jobs ⁰

by Sara Bean • News, Workplace

A third (34 percent) of UK workers have changed their mind in the last two years after accepting a job offer, choosing not to go ahead with the new role. Research from Office Angels, analysing the effectiveness of recruitment processes in the post-recession economy, found that nearly half (48 percent) of workers have received multiple job offers at the same time in the last 24 months. At the point of resignation, half (50 percent) received a counter offer from their existing employer. The research asked both hiring managers and job seekers their views on what makes an effective recruitment process. Almost all (96 percent) of workers view the speed of a job offer as a decisive factor when choosing between job opportunities at competing companies, two-fifths (41 percent) stated the most important part of being successfully recruited was a clearly defined recruitment process and 28 percent of workers consider cultural fit in making a decision.

November 3, 2015

Almost half of UK employees plan to change jobs within three years ⁰

by Sara Bean • Flexible working, News, Workplace

UK employees are among the least loyal in Europe, according to new research by ADP, with nearly half of UK workers (47 percent) planning to change jobs within three years, compared to a third (34 percent) in the rest of Europe. Just 17 percent want to spend the rest of their career in their present organisation, whilst 40 percent of German workers see this as an option. The job market is now becoming more competitive as employees are looking for opportunities outside their home country. However, attitudes towards foreign talent are generally positive with 69 percent of UK employees who don’t see foreign talent as a threat. Even though companies may benefit from a global talent pool, losing local workforce is causing a headache for some countries. Employees in Spain (49 percent), Italy (47 percent), and Poland (39 percent) are particularly concerned about a talent drain to other countries.

November 2, 2015

Women should sit on third of all FTSE boards by 2020, says Davies report ⁰

by Sara Bean • Flexible working, Legal news, News, Workplace

All FTSE 350 boards should have 33 percent female representation by 2020, a five year investigation of gender equality has concluded. The recommendations were made by Lord Davies in his final report on Women on Boards which began looking into the obstacles preventing many women from reaching senior positions back in February 2011. Earlier this year the UK’s FTSE 100 reached a milestone of 25 percent of board positions being filled by women – the target set by Lord Davies in 2011. Although there are more women on FTSE 350 boards than ever before, with representation of women more than doubling since 2011 – the latest report proposes a series of recommendations including the voluntary target of 33 percent representation of women on FSTE 350 boards, and the creation of an independent steering body to help create momentum to ensure a voluntary business-led approach is continued for a further five year period.

November 1, 2015

UK productivity undermined by rule-heavy workplaces, claims report ⁰

by Mark Eltringham • Events, News, Workplace

Employers can unleash the productivity of their workers by allowing them more scope to use their initiative, create more stimulating work and reduce the burden of unnecessary rules and procedures, according to a new report which considers productivity from the employees’ perspective. The latest Employee Outlook Survey from the Chartered Institute of Personnel and Development (CIPD), surveyed over 2,000 UK employees, asking what enabled them to be most productive. The most common responses were interesting work (40 percent), being able to use their own initiative (39 percent) and being given tasks which complement their skills (25 percent). On the other hand, the most common hurdles to employee productivity were unnecessary rules and procedures (28 percent), not having the resources available to do their jobs (28 percent) and office politics (24 percent).

November 1, 2015

Firms use workplace improvements to invest in their human capital ⁰

by Neil Franklin • News, Workplace, Workplace design

A survey by CoreNet Global and Cushman & Wakefield claims that 88 percent of EMEA corporate real estate professionals are actively investing in workplace improvements, and 95 percent are addressing workplace technology as part of those upgrades. The results emphasise the importance of human capital, suggesting that factors such as office environment, flexible working and company culture continue to be seen as critical to attracting and retaining talent. The global Talent Agenda Survey, completed by 250 respondents, addresses how occupiers are managing their talent pool against an ever-changing and unpredictable business environment. The survey focused on categories such as the cost of human capital and its value; the key challenges relating to talent access, assembly and retention and the critical role that real estate plays in workplace innovation, efficiency and talent retention.

October 29, 2015

HSE publishes latest report on workplace ill health and injuries ⁰

by Mark Eltringham • Legal news, News, Wellbeing, Workplace

The Health and Safety Executive has released its latest statistics on work related illnesses, injuries and death in UK workplaces. The main takeaway from the data appears to be that after more than a decade of substantial falls across a spectrum of conditions and injuries, there are signs that numbers are starting to stabilise. According to the data for 2014/15, more than a million UK workers were made ill by their work during the year, losing some 27.3 million days and costing the economy £14.3 billion. This represents a fall of over 30 percent since 2002. Most absence is now down to stress, depression, anxiety (collated as a single issue for this particular report) and musculoskeletal disorders. These two groupings account for 9.9 and 9.5 million days off work respectively. The average days lost per case for stress, depression or anxiety (23 days) is higher than for musculoskeletal disorders (17 days).

October 28, 2015

UK firms turn to flexible working and wellbeing to bridge productivity gap ⁰

by Mark Eltringham • Flexible working, News, Wellbeing, Workplace

It’s not just larger organisations and governments that are having to grapple with the UK’s persistent ‘productivity puzzle’ but also smaller businesses who are increasingly turning to flexible working and other people centric initiatives to address the problem. That is one of the main findings of a new report from trade association Group Risk Development (GRiD). According to their survey, nearly a quarter of employers (23 percent) believe productivity is an issue facing their business. According to the office for National Statistics (ONS) this is a common problem across the entire UK economy as output per hour is stubbornly around 20 percent below the average for all G7 economies. This is the widest gap ever recorded and, according to GRiD is driving employers to seek ways of addressing their own shortfall with flexible working and wellbeing initiatives as well as investment in new equipment and technology.

October 27, 2015

OECD report urges firms to use Big Data analytics for growth and wellbeing ⁰

by Mark Eltringham • Facilities management, News, Technology, Wellbeing, Workplace

A new OECD report claims that organisations could be doing far more to use the data they and their employees generate to deliver a wide range of social, economic, commercial and personal benefits. In Data-driven innovation for growth and wellbeing, it suggests that governments do more to encourage investment in Big Data and promote data sharing. The report urges countries to act to train more data scientists, reduce barriers to cross-border data flows and encourage investment in business processes to incorporate data analytics. It also claims that few companies outside the ICT sector are changing internal procedures to take advantage of data. This is particularly the case for small and medium-sized companies who face barriers to the adoption of data-related technologies such as The Cloud, partly because they have difficulty implementing organisational change due to limited resources.