September 21, 2018
Generations divide on the role of Artificial Intelligence in the workplace
We try to avoid generalisations when describing the multi-generational workforce, but there’s no denying that younger workers who’ve grown up with digital communications appear less comfortable communicating face to face or on the phone. This is why it comes as no surprise to find that new research by ABBYY claims millennials would prefer to use Artificial Intelligence (AI) to avoid speaking to colleagues and customers. While one in 10 millennials would hand over speaking to customers to robot colleagues, older generations are less keen, with only 4 percent of over-55s feeling the same. (more…)
Recent ONS figures showing a rising employment rate could be inflated by the growth of zero-hour contracts within the gig economy, as the number of UK workers on zero hour contracts having more than tripled since 2012. This is propping up overall employment levels by accounting for almost a quarter of overall employment growth, new data by Adzuna has suggested. With the employment rate currently at a record high of 75.7 percent according to the ONS, Adzuna’s data compares recent growth in the number of people in work overall to the increasing number of zero hour contracts, to ascertain how much these contracts have contributed to the growth.
Employers considering new flexible working options for their employees are concerned about the security and management implications, according to a recent poll, despite the fact that staff now have the legal right to request flexible arrangements. The survey of medium sized businesses, carried out for RSM by YouGov, found that over the next five years, three quarters of respondents were considering introducing flexible terms of employment, allowing workers to work outside 9 to 5 or increasing the use of remote working.
Being made to feel you’re making a positive contribution to your organisation is an important motivator, but a new study suggests over half of employees believe they would be more productive if they knew how their work fitted into overall company objectives. According to the research from Asana this lack of transparency means a third of UK employees believe their business suffers from a lack of direction, with employees complaining that they do not know what their company stands for and are completely unclear of the company’s long term and short-term goals. This unsurprisingly is having a direct impact on employee motivation, with and framed within the context of the 
UK workers are feeling more confident about the state of the economy but it’s making them less inclined to stay in their current jobs, a new survey claims. According to the latest Global Talent Monitor report for the second quarter of this year, from Gartner 18.8 percent of UK employees indicated a very low intent to stay in their current role, the second highest after India (40 percent), and higher than the global average of nearly 12 percent. This is the first time since Brexit that workers reported having an optimistic outlook on the job market, and their own career growth. Nearly 40 percent of UK employees reported somewhat high to high confidence in the economy. When it comes to their personal prospects, employee perceptions have risen steadily over the last year and have increased nearly 4 percent. In fact, job opportunity perceptions in the UK are nearly 1.5 points higher than the global average. However, despite their intentions to move on from their current role, UK employees are still putting in a strong effort in their current roles, with nearly 13 percent of employees reporting a high willingness to go above and beyond in their role, and an additional 43.8 percent leaning towards high.
September 6, 2018
Creating a productive workplace for people is all about context
by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design
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