December 9, 2019

Do emails outside of work hours breach employment law?

by Darius Whelan • Comment, Technology, Wellbeing

It is common for many employees to send, read and reply to work emails at all hours of the day and night, including weekends. This change in work culture developed in recent decades and has accelerated with the advent of smartphones. But is this a breach of employment law? The short answer is that “it depends” and we need some test cases to clarify the situation, not least in the UK. Some workplaces have a culture of long working hours and it can be difficult for an individual employee to go against it. The contract may refer to a 40-hour week but the reality may be very different. Smartphones and other digital devices have contributed to a culture of “digital presenteeism”. (more…)

November 27, 2019

Worrying disconnect between small business leaders and workers

by Neil Franklin • News, Technology

A new report from Microsoft claims that there is a worrying disconnect between small business leaders and their employees. Over three quarters of leaders (79 percent) say they disclose as much information as possible with their staff and 85 percent agree employees perform much better when empowered with information. However, just 36 percent of employees say their business has a culture of transparency, and even less (18 percent) think their organisation has a clear vision or goal. (more…)

November 22, 2019

Contribution of “digital workers” to grow by 50 percent over next two years

by Neil Franklin • AI, News, Technology

A new survey from research firm IDC claims to reveal the true extent of software robots supporting humans in the workplace. The IDC whitepaper, Content Intelligence for the Future of Work (registration), sponsored by ABBYY, indicates that the contribution of software robots, or what the report calls digital workers, to the global workforce will increase by over 50 percent in the next two years. These results, from a survey of 500 senior decision-makers in large enterprises, illustrate a fundamental shift to a future of work dependent on human-machine collaboration. (more…)

November 16, 2019

Is IoT the answer to occupancy level issues?

by Byron BeMiller • Comment, Facilities management, Technology

A frequently heard claim from manufacturers is that all Internet of Things (IoT) technology is the panacea to occupancy level issues for owners and managers of commercial buildings. The obvious retort is “Well, they would say that wouldn’t they?” since the equipment they have on offer is produced with the sole purpose of putting a degree of intelligence into smart buildings. The benefits of making your commercial premises ‘smart’ have been aired many times – including the ability to manage in real-time systems for air quality, temperature, noise levels, fire detection, equipment failure, and lift management. While having this kind of information at your fingertips is undoubtedly useful, the management of occupancy is an area where building managers are starting to see real dividends because they are able to make major savings in running costs. (more…)

November 13, 2019

Drawing back the curtain on the new workplace

by Mark Eltringham • Features, Flexible working, Technology, Wellbeing, Workplace design

It’s a shame that Rhymer Rigby’s piece in The Times on creativity at work is behind a paywall because it says something perfectly obvious and demonstrable about workplace creativity that more people should read. The gist is that a cult has grown up around creativity that should be subject to more scrutiny and we should stop thinking about all work as the potential outlet for the creative instincts of people who may not have any, may not work in a job that involves them or who may not want to express them during their shifts in the Amazon warehouse. (more…)

November 12, 2019

Uber Works may not be as good for workers as it is for businesses

by Shainaz Firfiray • Comment, Flexible working, Technology

Uber is still best known as a ride-hailing platform but it has been branching out into other industries. Food (Uber eats), electric scooters and bicycles (Jump), and now shift work with the launch of Uber Works. It is being trialled in Chicago, with plans to launch elsewhere soon, and enables casual workers such as cleaners, bar staff and warehouse workers to find work. (more…)

November 11, 2019

Smart cities must develop in surprising ways to meet new challenges

by Neil Franklin • Cities, News, Technology

The new generation of smart cities should embrace new technologies and fresh approaches to combat their growing list of challenges, claims a new report from ABI Research. In its new whitepaper, 5 Ways Smart Cities Are Getting Smarter (registration), ABI suggests that digital twins and urban modeling, resilient cities, circular cities, micro-mobility, and smart spaces as the five new urban strategy shifts that will make smart cities smarter in the new ways they need. (more…)

November 8, 2019

Infosys opens new digital innovation centre in Duesseldorf

by Freddie Steele • Cities, Company news, Technology

Infosys has announced the opening of its new Digital Innovation Centre in D?sseldorf, Germany.The Centre has been created to help Infosys work more closely with its clients in the region in supporting their digital transformation journey, while focusing on next-generation business suites such as SAP HANA, as well as cloud based services, Internet of Things, 5G, Artificial Intelligence and Machine Learning. (more…)

November 6, 2019

Cyber security remains a key tech priority for businesses

by Neil Franklin • News, Technology

Organisations are prioritising investment in cyber security to strengthen their defences against their perceptions of a growing threat, according to a new survey of its customers to gauge their technological priorities by Softcat. According to a BBC report, 55 percent of UK firms have experienced a cyber-attack in 2019, up 15 percent compared to last year, signifying a growing threat so their fears may be well-founded. Softcat’s survey claims that 83 percent of industries ranking cyber security as their biggest technology priority for the year ahead. (more…)

November 5, 2019

The best smart cities focus on people rather than technology

by Arturo Bris • Cities, Features, Technology, Wellbeing

Cities are fast becoming “smart”, and the impact on people’s lives can be immense. Singapore’s smart traffic cameras restrict traffic depending on volume, and ease the commute of thousands of passengers every day. In Kaunas, Lithuania, the cost of parking is automatically deducted from the bank accounts of drivers when they park their cars. In many cities, the timing of public buses is announced at each stop with almost perfect accuracy. And free WiFi is now accessible across entire cities, including Buenos Aires, Argentina (pictured) and Ramallah, Palestine. (more…)

November 5, 2019

HR leaders feel unprepared for the future of work

by Neil Franklin • News, Technology, Workplace

Only 9 percent of chief human resources officers (CHROs) agree that their organisation is prepared for the future of work, according to a new report from Gartner. The study ties in to Gartner Gartner ReimagineHR conference, which took place last week. It concludes that to address the needs of organisations and workers in the future, HR leaders must focus on five areas of work. It suggests that tackling the future of work should not mean looking at the various changing aspects of work, such as AI, the gig economy and the multigenerational workforce, in silos. Istead, HR leaders should focus on the big picture of what the future of work can and should look like in their organisation. (more…)

November 4, 2019

Four day week at Microsoft Japan boosts productivity by 40 percent

by Neil Franklin • Flexible working, News, Technology

Microsoft Japan has announced the results of its four day work week trial, and claims the move increased productivity by almost 40 percent. The trial of the four day week, named the “Work-Life Choice Challenge Summer 2019” saw around 2,300 employees given five successive Fridays off, with no reduction in salary and no days taken from annual leave. The project also included an offer of subsidised holidays and further education opportunities. Microsoft claims that the increase in productivity was largely attributable to shorter and more efficient meetings. (more…)