October 13, 2017
Major US surveys uncover ambivalent attitudes towards the impact of technology and automation on our lives
by Mark Eltringham • AI, News, Technology
The ambivalent attitude many people hold towards technology is laid bare in two major new studies from the Pew Research Centre. When asked to name what has brought about the biggest improvements in their lives over the last 50 years, technology is the most commonly cited factor by people across the US. They are even optimistic that technology will have a similarly beneficial impact over the next half century. Yet when asked about their specific attitudes towards artificial intelligence and automation in a second survey, many are apprehensive about the impact the technologies will have on their jobs and income.
October 5, 2017
Stop whinging about robots taking your job and develop the skills you need for a new era of work
by Mark Eltringham • AI, News, Workplace
A report from researchers at Pearson, Nesta and the University of Oxford called The Future of Skills: Employment in 2030 claims that while the new era of robots, automation and artificial intelligence in the workplace will be disruptive, it will not spell the end of work and people need to develop new skills to meet its challenges. The study claims to take an entirely new approach to forecasting employment and skill demands in the US and UK. In contrast to many recent headlines, the study finds that many jobs today will still be in demand by 2030 and beyond. However, while jobs may remain, the skills needed for success are changing. The researchers combined diverse human expertise with active machine learning to produce a more nuanced view of future employment trends. Using this innovative approach, the study forecasts that only one in five workers are in occupations that face a high likelihood of decline.
September 28, 2017
Majority of workers are optimistic that automation will enhance their work life balance
by Sara Bean • AI, Flexible working, News, Technology, Workplace
UK workers are largely optimistic about the impact automation will have in the workplace, with three in four believing it will give them more time to concentrate on their primary job duties and work more flexibly, claims new research. Workfront’s annual State of Enterprise Work report, which aims to capture not only how work is being done and what challenges office workers see in the present, but also how they see current workplace trends playing out in the near future reveals that 84 percent agreed with the sentiment that “the use of automation in the workplace will let us think of work in new and innovative ways.” 82 percent expressed excitement at the chance “to learn new things as the workforce moves toward more automation;” and while the overwhelming view on automation was positive, around 2 in 5 (38 percent) feared that rising automation will place humans and robots in competition for the same jobs in the future.
September 28, 2017
Number of large scale IoT projects doubles worldwide as range of benefits increase
by Sara Bean • AI, Facilities management, News, Technology
The number of large scale Internet of Things (IoT) projects have doubled in the last year, as projects move from small pilots to global rollouts, according to Vodafone’s fifth annual IoT Barometer Report. The range of benefits that users are getting from IoT is also widening as adoption increases – greater business insights, reduced costs and improved employee productivity top the list globally. Large scale users report some of the biggest business gains with 67 percent of them highlighting significant returns from the use of IoT. Energy and utility companies are at the forefront of the largest IoT projects worldwide, with applications such as smart meters and pipeline monitoring. Security in IoT is still the biggest barrier for organisations regarding deployment. However, in companies with 10,000 or more connected devices in operation only 7 percent say security is their top worry. Organisations are taking more steps to tackle security concerns including an increase in security training for existing staff, working with specialist security providers and recruiting more IT security specialists.
September 22, 2017
Poor time management leaves SMEs with too little time to devote to business growth
by Sara Bean • AI, Flexible working, News, Workplace
Poor time management is the greatest obstacle to the growth of Britain’s business enterprises, claims new research commissioned by instantprint which found that sub-optimal time management is a major barrier to business growth. In an average working week a typical business owner finds just 12 hours to pursue activities dedicated to growing their enterprise. One in ten has less than an hour a week earmarked for business growth, while 8 percent say they struggle to find any time at all. A third of business owners polled are unable to find the time they need to run their business effectively, and 53 percent feel their minutes ebbing away under work admin and report writing. Thirty three percent need help managing their finances to save time, while 22 percent feel that responding to customer service concerns could be streamlined. And while the average business owner works a 38-hour week, ten hours of this time is dedicated to completing tasks which they consider a distraction from activities that encourage business growth.
September 21, 2017
British organisations must step up to the challenges of artificial intelligence, robotics and automation
by Mark Eltringham • AI, News, Technology
A report published by the RSA think-tank has encouraged UK businesses to embrace artificial intelligence, automation and robotics. arguing that new technology has the potential to raise productivity levels, boost flagging living standards, and phase out ‘dull, dirty and dangerous’ tasks in favour of more purposeful and human-centric work. The Age of Automation report warns, however, that the UK is fast becoming a ‘laggard’ in the adoption of new machines and called on UK business leaders to accelerate their take-up of technology. The RSA found that sales of robots to the UK decreased over 2014-15, with British firms falling behind the US, France, Germany, Spain and Italy. A YouGov poll of UK business leaders, commissioned by the RSA, found that UK business leaders are currently wary of adopting AI and robotics, with just fourteen percent of firms currently investing in this technology or soon planning to. Twenty-nine percent of businesses believe AI & robotics to be too expensive or not yet proven and twenty percent want to invest but believe it will take several years to ‘seriously adopt’ the new technology.
September 8, 2017
High expectations mask large gap between understanding of artificial intelligence and its implementation
by Mark Eltringham • AI, News, Technology
New research published by the Boston Consulting Group and MIT Sloan Management Review suggests that there remains a wide gap between the understanding and adoption of artificial intelligence (AI) at most companies. The global study of over 3,000 firms and industry experts claims that almost 85 percent of executives believe AI will allow their companies to obtain or sustain a competitive advantage. However, only about one in five companies has incorporated AI in some offerings or processes. The new report claims to identify the key characteristics of AI leaders and offers companies a starting point for developing an AI strategy.
September 8, 2017
Economic gains from digitisation, robotics and AI must benefit workers says TUC
by Sara Bean • AI, News, Technology, Workplace
In the same week that Gartner offered some useful insights into the building blocks for a successful digital workplace, the TUC has published its views on the impact of digitisation, arguing that the economic gains from digitisation, robotics and artificial intelligence (AI) should be used to benefit working people. This would include reversing policies to raise the state pension age. The report Shaping Our Digital Future explores how the next technological revolution will impact on jobs and wages. Previous waves of technological change have not led to an overall loss of jobs, but have disrupted the types of job people do. And with the most recent wave of industrial change, rewards from higher productivity have gone predominantly to business owners, rather than being shared across the workforce through better wages and working conditions.
September 6, 2017
More nations trial universal basic income as report suggests it could provide a major economic boost
by Mark Eltringham • AI, Legal news, News
The much talked about idea of a Universal Basic Income in developed economies is now attracting greater political momentum, at the same time that a major new research project from an American think tank sets out the potential economic benefits. Yesterday, Scotland’s First minister Nicola Sturgeon called for research into the plausibility of a “citizens’ basic income” in a speech to the Scottish Parliament. Her appeal follows an announcement on the same day that Hawaii is to become the first US state to formally explore the idea. A trial is already under way in Finland, although a recent report in the New York Times suggests it is deeply flawed.
September 5, 2017
Robots and climate change head list of concerns of young people worldwide
by Mark Eltringham • AI, Environment, Wellbeing
The World Economic Forum has published the third edition of what it claims is the world’s most geographically diverse survey of millennials, the Global Shapers Annual Survey 2017. Over 31,000 people aged between 18 and 35 responded to the survey, giving insights into their views on society, business, politics, the economy and technology as well as their workplace and career aspirations. The survey, which is available in 14 languages, surveyed young people from 186 countries and territories. According to the survey they are optimistic that technology will create more jobs than it destroys, although only a quarter would trust a robot to make decisions on their behalf.
August 30, 2017
British public continues to be wary of driverless cars
by Mark Eltringham • AI, News, Technology
The majority of British people (66 percent) would be uncomfortable travelling in a driverless car at 70mph, according to a new study by the Institution of Mechanical Engineers. The news follows last week’s announcement that the Government has awarded a contract to test platoons of driverless lorries on major British roads by the end of next year. According to the findings, younger people tend to be more accepting of the technology ? with 45 percent of 25-36 year olds saying they would be comfortable in a 70mph driverless car, compared to just 13 percent for 65-74 year olds and 8 percent for the over 75s. Women tended to be more cautious about the technology, with 72 percent saying they would be uncomfortable compared to 60 percent for men.
September 13, 2017
Banking sector will be ground zero for job losses from artificial intelligence and robotics
by Gordon Fletcher and David Kreps • AI, Comment, Technology
Deutsche Bank CEO John Cryan has predicted a bonfire of industry jobs as automation takes hold across the finance sector. Every signal is that he will be proved right very soon. Those roles in finance where the knowledge required is systematic will soon disappear. And it will happen irrespective of how high a level, how highly trained or how experienced the human equivalent may currently be. Regular and repetitive tasks at all levels of an organisation already do not need to be done by humans. The more a job is solely or largely composed of these routines the higher the risk of being replaced by computing power. The warning signs have been out there for a number of years as enthusiastic reports about artificial intelligence have been tempered with fears about significant job losses in most sectors of the economy. Many roles have already all but disappeared in the march towards a fully digital economy. Older readers may recall typesetters, typists, and increasingly, switchboard operators and back room postal workers, as work of the last century. And the changing nature of work is relentless.
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