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Stress and staff disengagement go hand in hand, claims new report

disengagementEmployees suffering from high stress levels have lower engagement, are less productive and have higher absentee levels than those not operating under excessive pressure, according to research from HR consultancy provider Towers Watson. According to the firm’s Global Benefits Attitudes survey of 22,000 employees worldwide, there appears to be a causal or coincidental link between stress levels and disengagement. The survey found that levels of workplace disengagement significantly increase when employees experience high levels of stress. The research shows that of those employees who claim to experience high stress levels, over half (57 percent) also reported that they were disengaged. In contrast, only one in ten (10 percent) employees claiming low stress levels said they were disengaged and half of this group claimed to be highly engaged. The reasons for high stress levels were also explored in the research. Inadequate staffing was the biggest cause cited by employees with over half (53 percent) naming it as a top cause of workplace stress.

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Workplace design is increasingly interwoven with the dynamics of the city

workplace designThe Workplace Strategy Summit, held near my adopted home town of Reading in June attracted some of the world’s most renowned experts on workplace design and management. As is the case these days, much of the talk focussed on urbanisation, both in its own right and in terms of its influence on the design of work and workplaces. One speaker, Andrew Laing of Aecom argued convincingly that the city is just as much a part of the modern workplace as the traditional office. ‘As we explore the future of work and place, we are beginning to see a shift towards an urban scale in how we frame the workplace problem,’ he said. ‘Our starting point is perhaps no longer the office but the city at large. And what we mean by the city may not be the bricks and mortar urbanism of the twentieth century, but a bricks and mortar urbanism imbued with digital information and connectivity: a powerful combination of the physical and digital.’

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The myths and the memes of public sector purchasing waste

There has always been a certain degree of skepticism within the UK’s business community about the way the public sector goes about buying goods and services. Some of it is justified but some is unfair. The efforts of successive governments to address the problem demonstrates that there is always a will to improve things. So while a recent BBC Panorama documentary highlighted claims from one report that the NHS loses billions each year thanks to a range of errors and fraud in its procurement processes, we might also ask whether an equivalent private sector organisation with an annual budget of £109 billion would not also be open to a wide range of eye-wateringly expensive failures and inefficiencies. Unfortunately there is a tendency in the media to want to expose ‘waste’ in public sector purchasing, which can politicise what are perfectly reasonable decisions, when you examine them.

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Increased use of mobile devices give office workers space to move

Office workers now spend up to six hours a day working on mobile devices rather than using desk computers; with men generally working with three or more mobile devices while women choose to work with a maximum of two. This is according to the intermediate results of a Global Posture Study carried out by Steelcase to identify which type of work environment fits different workers best. It reveals that the Millennial generation, born between 1979 and 2000, change posture during the course of the day more than any other age group. Female workers tend to choose postures where they can withdraw from the environment, while men prefer open seating postures where they can lean back. The results of the posture study underlines the fact that employers must take an increasingly innovative approach to creating working environment which supports the various ways of working of the employees to guarantee their wellbeing and productivity. More →

Germany set to introduce evening email ban, but is it really needed?

email banIt seems likely that the much discussed German ban on out-of-hours emails is to be implemented. According to reports over the weekend,  the German Labour Minister Andrea Nahles has agreed to the implementation of new legislation that aims to end the culture of people dealing with messages outside of their normal working hours and could lead to a total free time email ban. The opportunity to herald the new legislation came with the publication of a new report she had commissioned into mental health and work, which led her to claim that ‘there is an undeniable link between being constantly available for work and mental illness’. However the new legislation has met with a degree of scepticism, especially in an article written over the weekend by Karl-Heinz Büschemann for Germany’s largest circulation national newspaper Süddeutsche Zeitung.

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Business leaders seem powerless to stem tide of always on working, claims report

Always on workingAmongst the reported findings in the latest edition of the annual Deloitte Global Human Capital Trends survey is a growing belief amongst business leaders that information overload and the always on working culture are significantly undermining personal wellbeing, engagement and productivity. This challenge has been identified before in the same report, but the latest edition perhaps signals that despite the high level of awareness of the issue at both a personal and general level, little is being achieved in terms of stemming the inexorable erosion of personal time. The report is based on a survey of more than 2,500 business leaders. It found that over a third think that constant access to work is undermining employee productivity and engagement and fewer than one in ten feel they are dealing with the problem adequately. More →

Flexible work arrangements are leading component of wellness policies globally

Flexible working policies leading component of wellness policies globallyIn the midst of the August summer holidays; it’s now more than ever that flexible working policies can benefit both employees and employers, so that those who need to get stuff done can get on with it without having to sit in a near empty office for form’s sake. So it comes as little surprise that in a new global survey, polices related to flexible work arrangements and paid time off rank as the number one component of wellness programs globally. According to “Working Well: A Global Survey of Health Promotion and Workplace Wellness Strategies,” the concept of wellness at work has evolved over the last seven years, moving from a focus on basic health promotion activities to a culture where seventy-eight per cent of the world’s employers are strongly committed to creating a workplace culture of health, to boost individual engagement and organizational performance. More →

Five sectors, one challenge: The importance of high staff morale

Five sectors, one challenge: The impact of high staff moraleEver since the 2008 recession, the economy has been in flux, affecting both small businesses and corporate giants. Yet, despite the uncertain economic climate, many start-up business ventures have not been phased by the challenges it brings. We recently conducted a survey to find out what the biggest challenges small businesses expected to face over the coming year. The survey revealed some interesting results, and led to the creation of five whitepapers suggesting some possible solutions as to how they might consider investing both their time and money to overcome these challenges. Across the five industries taking part in our survey (Health and Fitness, Finance, Technology, Retail and Travel), one of the most prominent challenges faced by SMEs was regarding staffing. Ultimately, each staffing issue related back to keeping employee morale high and, therefore, boosting productivity. More →

Three major UK office developments get green light following months of talk

UK office developments

Plans for the new Astra Zeneca facility in Cambridge by Herzog & de Meuron

Three of the most talked about UK office developments have been given the go ahead within the space of a few days. The Government has finally announced that the new construction headquarters for HS2 will be in Birmingham, rather than London. Meanwhile, following all of the wrangling about its proposed takeover by Pfizer, Astra Zeneca has announced that the controversial move of its research facility from Cheshire to a new base in Cambridge will involve the creation of a new £330 million complex designed by Swiss architects Herzog & de Meuron.  Finally, planning consent has been granted for the  4.9 million sq ft Wood Wharf development in docklands including nearly 2 million sq ft of office space which the developer claims will be aimed at the thriving London technology, media and telecommunications (TMT) sector.

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Book Review: Cubed: A Secret History of the Workplace by Nikil Saval

Cubed: A Secret History of the Workplace

Cubed: A Secret History of the Workplace

Nikil Saval’s book Cubed: A Secret History of the Workplace pulls off that rare feat for a parochial business book of being intelligent and informed (which many are) as well as fascinating, entertaining and realistic, which is rather less commonplace. He pulls this off with plenty of references to pop culture including television series such as Will and Grace, films such as Office Space and The Apartment and, inevitably, the Dilbert cartoons. There is also a great deal of enjoyment to be had in the slightly jaded tone of his writing and brutal evisceration of the likes of Tom Peters who is singled out for special criticism. So too, his take on the very  idea of the ‘Office of the Future’ with its slides, basketball courts, pool tables and vivid colours.

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6 Bevis Marks, the Gherkin’s new neighbour, is ready for tenants

6 Bevis marks ready for tenants6 Bevis Marks – next to the Gherkin in the City of London – has been completed, with the first two tenants expected to take occupation in August. The mixed use building comprises 160,000 sqft (14,864 sqm) of office and retail space over 15 floors, and has been developed in a joint venture between AXA Real Estate and BlackRock. Located close to Liverpool Street, where the new Crossrail station is due to open in 2018, the building features a rooftop garden square, a ground floor business lounge, full on-site cyclist facilities and a private landscaped courtyard with access to the public realm surrounding the Gherkin. The development also features a 26-screen media wall in the reception, which is being used to host the Vivid Digital arts programme – a commission of young filmmaking talent supported by the developer. The building is BREEAM Excellent rated, with a range of sustainability features. More →

BBC announces further moves out of London to reduce cost of property estate

BBC announces more moves out of London to MediaCity

MediaCityUK in Salford

The BBC has announced plans to move more of its BBC teams out of Media Village, London W12, to bases in Salford, Birmingham, Caversham and other buildings in London. It’s part of the corporation’s strategy to reduce the size and cost of its property estate, invest more of the Licence Fee in programmes, and build its presence outside the capital. Around 120 Future Media roles and 102 Technology roles will move to Salford during 2015, joining around 3,000 colleagues already based at MediaCityUK. Anne Bulford, Managing Director Finance and Operations, said: “We are well advanced with reducing the amount of space the BBC occupies in London W12. Spending less on these buildings will enable us to invest more of the Licence Fee in programmes, as well as continuing to build up our presence out of London, ultimately bringing us closer to audiences. BBC Worldwide is due to leave the Media Centre early in 2015, so we are developing proposals on how to accommodate the remaining occupants and free up this building to release savings.” More →