Search Results for: decision making

White paper: How the workplace is pioneering the use of data in organisations

White paper: How the workplace is pioneering the use of data in organisations

In 2017, a content creator called Oobah Butler decided that he wanted to do something with the experience he’d gained writing fake positive restaurant reviews on TripAdvisor. What if, he wondered, he set up an entirely fictitious restaurant based in the shed in his garden and then started to manipulate TripAdvisor ratings?  What happened surpassed his wildest expectations. In just six months, The Shed at Dulwich became the top-rated restaurant in London, even though nobody had ever actually eaten there, based solely on fake reviews, fake pictures and the word of mouth created by a complete inability for anybody to book a table.

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Improving employment of older people could boost UK GDP by £180bn 

Improving employment of older people could boost UK GDP by £180bn 

GDP could be boosted by around £180 billion a year if the UK could match New Zealand’s employment rates for the over-55s. While employment of older workers has improved in the UK in recent years, it still ranks only 21st out of 35 OECD countries according to new analysis from PwC. The consultancy’s Golden Age Index is a weighted average of indicators – including employment, earnings and training – that reflect the labour market impact of workers aged over 55. Iceland tops the rankings followed by New Zealand and Israel. For the OECD as a whole, there is a potential $3.5 trillion economic prize from matching New Zealand’s employment rates for the over-55s.

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Australia is leading the world in the adoption of activity based working

Australia is leading the world in the adoption of activity based working

Over half of those employed in the banking sector in Australia now find themselves in agile and dynamic activity based workplaces. The banks have set the pace. The overall growth of the phenomenon has been exponential in the last 5 years, with sources suggesting two thirds of Australian organisations will have adopted Activity Based Working (ABW) by 2020. Furthermore, by looking at the number of Activity Based Working projects in the pipeline this move away from the 20th century office seems unstoppable. Despite global economic challenges the banking sector in Australia is particularly strong and stable, which contributes to the organisations’ ability to take a long term view. Alongside this robust financial picture we are also seeing a shift in purpose emerge, where the banks move away from a purely financial role to one where they embrace a sense of community and stewardship thus developing a broader contribution to society.

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New framework aims to ensure facilities managers have the expertise to keep up with demand for services

New framework aims to ensure facilities managers have the expertise to keep up with demand for services

The Royal Institute of Chartered Surveyors (RICS) and the International Facility Management Association (IFMA)  have created a new framework which sets out to provide strategic best practice advice and outline how facilities managers can make the most of their expertise to keep-up with the growing demand for FM services. The Strategic Facility Management (FM) Framework authored by Dave Wilson, FRICS, IFMA Fellow for the IFMA-RICS collaboration – sets out a more ‘holistic approach’ to planning the provision of FM, with best practice advice on how to achieve maximum value from a workplace, including gaining environmental benefits, improving productivity, whilst also protecting employees and consumers. The framework also sets out some of the key aspects of how and where facility managers can play a bigger, more valuable role in the corporate real estate decision-making process, including property acquisition and disposal.

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Standing desks may not be the wellbeing panacea we’ve been led to believe

Standing desks may not be the wellbeing panacea we’ve been led to believe

Regular readers will know that we’ve been banging this particular drum for some time (see below), but new research confirms that sitting may not actually be the ‘new smoking’ and standing desks may not be the panacea we’ve been led to believe. A new study published in the journal Ergonomics confirms that standing at a workstation for prolonged periods of computer work can lead to ‘discomfort and deteriorating mental reactiveness’ which in turn can lead to a range of health problems and reduced productivity.  As usual, the nuances and limitations of this research have been ignored in the reporting of the study so that now standing desks are seen as a problem when instead they’re a good potential solution as part of a workplace culture that encourages people to move and shift posture more frequently.

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Harnessing serendipity in the workplace is about more than facilitating the unexpected

Harnessing serendipity in the workplace is about more than facilitating the unexpected

What if your company had a great and more frequent ability to discover more valuable things than those for which it were usually looking? How would you then begin to describe your company’s overall level of awareness and sagacity? Does it make your company ’feel lucky’? Inspiring questions and understanding serendipity might give some answers to these and other questions. One of the challenges in answering them lies in the nebulous idea of serendipity in the first place. In many respects the idea of serendipity carries with it a mystical undercurrent and even researchers do not agree about a precise definition. However, serendipity is never a ’happy accident’, it’s much, much more than that. The key elements in the process of serendipity include: 1) a prepared mind 2) an unexpected event, encounter, result or contradiction 3) insight and 4) value creation. Not only is serendipity a process, but it is also a quality of mind.

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Smart cities could lead to cost savings of $5 trillion for firms and governments, report claims

Smart cities could lead to cost savings of $5 trillion for firms and governments, report claims

Smart city technologies could save businesses, governments and citizens globally over US$5 trillion annually by 2022 according to a new whitepaper from ABI Research (registration required). The new white paper analyses the scope for cost savings and efficiency as a driver for smart city deployments, smart technologies and the Internet of Things (IoT). According to the report, titled ‘Smart Cities and Cost Savings,’ the use and deployment of IoT and smart technologies will be pivotal to the future success of smart cities, but only if players collaborate to embrace a holistic approach. With higher concentrations of people and enterprises in cities as a result of urbanisation, smart city and IoT technology, along with new sharing and service economy paradigms, will be key for cities to optimise the use of existing assets, maximise efficiencies, obtain economies of scale and ultimately create a more sustainable environment. Automation, artificial intelligence, along with sensors, data-sharing and analytics, will all be critical in helping cities save costs.

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Over half of remote workers say their colleagues don’t treat them equally

Over half of remote workers say their colleagues don’t treat them equally

Over half (52 percent) of people who work remotely feel their colleagues don’t treat them equally, claims a new study. Working remotely has become a highly sought-after job perk and having the flexibility to live and work where you please, regardless of corporate headquarters, often draws people to take one job over another. But a survey from VitalSmarts produced by David Maxfield and Joseph Grenny, authors of the bestsellers Crucial conversations and Crucial Accountability, found that remote employees have a significantly harder time with a number of workplace challenges than their onsite colleagues. 67 percent of remote employees complained that colleagues didn’t fight for their priorities compared 59 percent of onsite employees. 41 percent of remote employees believed colleagues say bad things about them behind their back compared to 31 percent of onsite employees and 64 percent of remote employees had changes made to a project without warning vs. 58 percent of onsite employees. Over a third (35 percent) of remote employees thought colleagues were lobbying against them vs. 26 percent of onsite employees.

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Stop whinging about robots taking your job and develop the skills you need for a new era of work

Stop whinging about robots taking your job and develop the skills you need for a new era of work

A report from researchers at Pearson, Nesta and the University of Oxford called The Future of Skills: Employment in 2030 claims that while the new era of robots, automation and artificial intelligence in the workplace will be disruptive, it will not spell the end of work and people need to develop new skills to meet its challenges. The study claims to take an entirely new approach to forecasting employment and skill demands in the US and UK. In contrast to many recent headlines, the study finds that many jobs today will still be in demand by 2030 and beyond. However, while jobs may remain, the skills needed for success are changing. The researchers combined diverse human expertise with active machine learning to produce a more nuanced view of future employment trends. Using this innovative approach, the study forecasts that only one in five workers are in occupations that face a high likelihood of decline.

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Banking sector will be ground zero for job losses from artificial intelligence and robotics

Deutsche Bank CEO John Cryan has predicted a bonfire of industry jobs as automation takes hold across the finance sector. Every signal is that he will be proved right very soon. Those roles in finance where the knowledge required is systematic will soon disappear. And it will happen irrespective of how high a level, how highly trained or how experienced the human equivalent may currently be. Regular and repetitive tasks at all levels of an organisation already do not need to be done by humans. The more a job is solely or largely composed of these routines the higher the risk of being replaced by computing power. The warning signs have been out there for a number of years as enthusiastic reports about artificial intelligence have been tempered with fears about significant job losses in most sectors of the economy. Many roles have already all but disappeared in the march towards a fully digital economy. Older readers may recall typesetters, typists, and increasingly, switchboard operators and back room postal workers, as work of the last century. And the changing nature of work is relentless.

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Artificial intelligence to become most important workplace tech trend over next decade

Artificial intelligence to become most important workplace tech trend over next decade

Technology analyst Gartner claims in a new report that artificial intelligence (AI) will become the biggest technology megatrend of the next decade, suggesting that organisations need to focus their main efforts on AI based technology in the short to medium term. The study suggests that ‘digital business execution’ requires more frequent and complex decision making, continuous problem solving and rapid pattern recognition, all of which require workforce digital dexterity. In most organisations, however, responsibility for helping employees develop the desire and ability to exploit a wide range of transformative technologies — highlighted in the Gartner, Inc. Hype Cycle for Digital Workplace, 2017 — does not have to rest with any group or individual.

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Large majority of facilities managers believe BIM will have a significant impact on their role

Large majority of facilities managers believe BIM will have a significant impact on their role

Building Information Modelling (BIM) has the potential to deliver significant benefits to the facilities management industry, according to the results of a new survey published by The British Institute of Facilities Management (BIFM). The FM Awareness of Building Information Modelling survey, developed in partnership with Liverpool John Moores University and the Zurich University of Applied Sciences, aims to establish a benchmark of the current perceptions of the impact of BIM on the FM sector and the benefits and challenges it presents. The report’s key finidng is that eighty-three per cent of respondents believe BIM will help support the delivery of facilities management, with the same number indicating it is already having an impact, or will do so, in the next five years.

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