Search Results for: employee experience

June 13, 2014

Employers may need to take a disciplined approach to the World Cup

by Richard Barker • Comment, Flexible working, Workplace

With the World Cup now underway, many football fans will be gripped with football fever over the next month, but employers could face HR headaches as a result. Given the time difference in Brazil, games at this year’s World Cup will take place during the late afternoon and evenings in the UK. England’s opening game against Italy at 11pm this Saturday night is unlikely to cause most employers much disruption, but the next England game against Costa Rica which kicks off at 5pm on Tuesday 24 June could result in employees wanting to leave before the end of their working day. Late kick off times also have the potential to result in employees being absent the following day as they recover from the excesses of the night before. On most match days the final whistle of the last game of the day will not be blown until around 1am UK time. More →

June 9, 2014

The boardroom knows tech is important but leaves IT decisions to others, claims report

by Mark Eltringham • News

There is a recognition within the boardroom of the importance of information and communications technology (ICT), but business leaders see tech as something for technology managers to worry about and many are unable to make effective decisions anyway because they are digitally illiterate (and some are proud of the fact). Those are some of the findings of a new report from Sunguard Availability Services, published in partnership with Professor Joe Peppard of the European School of Management and Technology in Berlin. The study claims that the growing strategic role of technology offers chief information officers (CIOs) a chance to elevate their position and drive the wider business agenda. But also that this can be held back by a lack of engagement, or even the boardroom taking no account of ICT whatsoever, with strategic IT alignment remaining an afterthought for many organisations.

May 15, 2014

CBI: Strong business case for investing in health and wellbeing

by Sara Bean • Flexible working, News, Workplace

As we reported earlier this week, an employee wellness programme can be worth doing alone as an incentive and engagement tool. But for those employers who need some evidence of their impact on the bottom line comes a new CBI report, which shows the costs to employers who fail to address employee health and wellbeing. The direct costs of employee absence to the economy is estimated at over £14 billion per year and the average total cost to business for each absent employee is £975. These figures would be higher still if productivity lost due to presenteeism – staff attending work despite being unwell – was included as well. The new CBI report – Getting Better: Workplace health as a business issue – outlines exactly how businesses can improve the wellbeing of their staff and provides a practical support tool to support firms, based on the experience of CBI members. More →

May 15, 2014

Support for flexible working an increasing challenge for IT managers, claims survey

by Mark Eltringham • Flexible working, News, Technology

One of the greatest challenges currently facing IT managers is providing secure and robust technological infrastructure for flexible working, and it is set to become even greater as more and more firms adopt Cloud based working, according to a new report from technology specialists ControlCircle. The survey of 250 UK based CIOs, ‘IT Growth and Transformation’ found that over the next five years the increasing mobility of the workforce is going to present them with a range of increasingly important challenges, with IT leaders predicting that security (56 percent), cloud (46 percent) and mobility (41 percent) set to become the biggest challenges they face. The survey also revealed that nearly half (48 percent) of respondents experience hourly, daily and weekly technology availability issues and a fifth (21 percent) experience business downtime daily or hourly as a result.

May 9, 2014

Flexible working benefits are undermined by short sighted employers

by Pam Loch • Comment, Flexible working, Legal news, Workplace

There has been a growing perception that flexible working practices are now commonplace in the workplace. However a recent report from Working Families, a charity set up to help working parents and carers find a balance between their responsibilities at work and at home, suggests this is a myth. Their report reflects growing concerns based on experiences and queries from their helpline that employers are in fact, becoming more rigid. The report suggests that working parents are coming under increasing pressure to give up their flexible working arrangements. It highlights “a growing number of callers to the helpline reporting the family-friendly working pattern they have had in place for years being changed or withdrawn virtually overnight, with no opportunity for them to express their views”. Ironically, despite the Government’s championing of flexible working it seems the imposition of employment tribunal claim fees could be behind the backlash. More →

May 8, 2014

Employers fail to monitor wellbeing and mental health alongside staff engagement

by Sara Bean • Flexible working, News, Workplace

Monitoring of employee engagement and wellbeing by FTSE 100 companies improved over the past year, but organisations are failing to measure or address the psychological health of employees. The latest Business in the Community (BITC) Workwell FTSE 100 benchmark showed an increase in the average company scores from 21 per cent to 25 per cent while reporting across the five identified areas of BITC’s Workwell Model; Better Work, Better Relationships, Better Specialist Support, Better Physical and Psychological Health and Working Well increased from 53 to 63. 86 per cent of companies now report on four or five of these themes. But despite this, there was almost no evidence that psychological health is being measured or addressed, and the provision of mental health support continues to be a low scoring area (11%). More →

April 29, 2014

Flexible working practices could help disabled people stay in work, claims report

by Mark Eltringham • Flexible working, Legal news, News, Workplace

According to a new report from one of the UK’s leading disability charities, one of the main obstacles for disabled people when it comes to finding and remaining in work is a lack of flexible working opportunities. Nearly half of the 700 respondents to a survey carried out by Scope and published yesterday in a new report called ‘A Million Futures’ claimed that flexible working could have helped them to stay in work. The report claims that last year alone some 220,000 more disabled employees left work than found a new job, many of them because they were not allowed to work in ways that would help them to manage significant life changes related to their disability and work around their treatment and meet other demands of their lives. Only around a third felt they had been offered the flexibility they needed.

April 15, 2014

The six most important dimensions of wellbeing in the workplace

by Sara Bean • Facilities management, News, Workplace design

Designing an office environment using six key elements of wellbeing will benefit both employers and their staff, leading to a healthier, more productive workplace finds a new report. Steelcase’s WorkSpace Futures global research team, which included a psychologist, a designer and an ergonomist conducted an in depth study on existing wellbeing research, surveys, indicators and theories and found that the key to physical and mental wellbeing is the emotional experience, which can be influenced by a person’s surroundings, actions, and way of perceiving the world. The six dimensions of wellbeing that can be impacted by the design of the physical environment are; optimism, mindfulness, authenticity, belonging, meaning and vitality. Together these create what Steelcase refers to as an “interconnected workplace,” that offers employees choice and control over where and how they work. More →

April 11, 2014

Moderate stress levels can enhance performance, claims new research

by Mark Eltringham • Knowledge, News, Workplace

A new research project conducted jointly by the University of Reading and Ashridge Business School claims that managers can perform better and make better decisions when they are exposure on a regular basis to stressful situations. The research applied principles from the science of neurobiology in measuring changes in the heart rates of 350 managers aged from 26-55 to analyse their performance under pressure. All of the participants in the research were current students on an Ashridge management course who took part in simulated high-pressure executive situation, such as conflict resolution, high-level decision-making and handling difficult employees and conversations. Their physical and psychological responses were continually monitored over two days, including sleep patterns, heart rate and psychometric tests.

March 18, 2014

What the UK regional divide can teach us about the way we design offices

by Mark Eltringham • Comment, Facilities management, Workplace design

In the BBC documentary Mind the Gap, Evan Davis asks why London has an economy that is larger than and different to those of other UK cities, but also getting bigger and more differentiated. One of the main reasons he finds for this is something called agglomeration; the more skilled people you can put within physical reach of each other in an environment, the more productive and economically successful that environment will become.The problem for the UK is that not only is London of a different magnitude to its other cities, it does not comply with something called Zipf’s Law which states that in a typical country the largest city will be around twice the size of the second largest, around three times the size of the next largest and four times the size of the fourth largest and so on. It shouldn’t be taken too literally but it does illustrate the important economic principle of agglomeration and explains why there is such a widening divide in the UK economy.

March 10, 2014

International Women’s Day: odds still stacked against women in the workforce

by Sara Bean • Flexible working, News, Workplace

The 110^th International Woman’s Day took place this weekend, and, aside from highlighting the continuing struggles of women across the world, comes research that reveals how in this country, the odds are still stacked against women at work. More than four in 10 (42%) women aged between 18-34 said they have personally faced a gender barrier, followed by 34 per cent of those aged between 35-54 and 26 per cent of women aged 55 and over. Of those women who have experienced inequality at work, over a third (35%) say they believe male colleagues at the same level earn more than they do. Thirty one per cent indicate they are assigned work that is below their level and are therefore unable to demonstrate their abilities, while almost one in five (19%) say that junior colleagues don’t take instructions from them, but will do from male colleagues of equal seniority. More →

March 7, 2014

Large and small firms demand greater transparency in government procurement

by Mark Eltringham • Company news, Facilities management

The whole thorny issue of public sector procurement is never far from the news, but this week gained new prominence as one contractor walked out on a £1 billion contract because it felt the Ministry of Justice hadn’t grasped the idea of intellectual property amongst other things, while the Confederation of British Industry raised the stakes overall by claiming that a culture of secrecy in government purchasing continues to foster mistrust and waste taxpayers’ money. The CBI goes so far as to claim that even the most high profile botched contracts over recent years have not deterred the government from its move to inculcate a culture of opacity rather than transparency when procuring goods and services. It called on the Government to move to open book contracts so that all parties are aware of contract terms and margins.