December 20, 2013
Google is a better source of information than HR team, say line managers
The image of the cosy Personnel Manager, part mentor part counsellor, has little in common with the reality of the modern Human Resources professional, steering the organisation through the upheavals of a prolonged recession and engaged in strategic thinking, such as big data. In many ways the professionalisation of HR, which (unlike FM) has achieved Chartered Status, is an encouraging sign that organisations understand the importance of their most important assets – the people. However, the rise of the HR professional has also created barriers between them and line managers. A lack of openness and slow response to queries from HR is driving line managers to Google the answers rather than wait for their increasingly preoccupied HR colleagues to respond. More →
January 6, 2014
The nine enduring workplace tensions to keep an eye on in the year ahead
by Mark Eltringham • Comment, Facilities management, Flexible working, Public Sector, Technology, Workplace
There were a number of workplace issues that wouldn’t go away during 2013. And there’s no reason to believe we will resolve many of them during 2014 either. We can try to explain the recalcitrance of such things by referring to the enveloping fog that emanates from the commercial interests who promote problems to their customers so they can provide the solutions, but many are more deep-rooted. Technology and its constant radicalising effects is almost invariably the major driver of change, but it is only one thread in a complex web of social, professional, demographic, cultural and commercial changes. So here, in no particular order, are the issues we expect to spend the most time talking about on Insight over the next year. More →