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September 19, 2015

Quiet at work + Office design and conflict + The on-demand revolution ⁰

by Sara Bean • Environment, Facilities management, Furniture, Newsletter, Wellbeing, Workplace

In this week’s issue; Dan Callegari lists ten unusual ways to ensure peace and privacy in the workplace; Sara Bean says senior executives are unaware of the effects of ‘change fatigue’ in their organisations; and Mark Eltringham notes a growing acceptance of sit/stand furniture as a standard workstation option. In news; the results of a new study which found men and women are likely to react differently to specific types of office layout; the introduction of the revised version of one of the world’s most popular environmental standards and SMEs fail to embrace effective wellbeing programmes, despite appreciating their role in future growth. And why is there a growing dread of the influx of the latest generation Z into the workplace? Check out our new events page, subscribe for free quarterly issues of Work&Place and weekly news here., You can follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

September 16, 2015

Employees exhausted by a culture of continuous change at work ⁰

by Sara Bean • News, Workplace

A culture of continuous change may be standard practice within larger organisations, but it can have a negative effect on employees, a new report claims. The seven-country Liquid Change Survey of senior executives at large corporations, commissioned by Ketchum Change, found that some leaders are unaware of the effects of so-called change fatigue, despite their employees struggle to keep up. Among partners and board-level executives, only 28 percent think change fatigue is highly prevalent. The survey suggests that to succeed in an environment of continuous change, a more collaborative approach must replace the old top-downmodel. Outlining a clear strategy and goals (43 percent) and engaging with leaders across the organization to co-create the new environment (41 percent) were cited as the most effective ways to get leaders to believe in and actively lead through change.

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September 14, 2015

Staff already dreading the advent of Gen Z at work, claims report ⁰

by Mark Eltringham • Wellbeing, Workplace

If, like us, you’ve grown tired of the endless media focus on Generation Y and its often unfair portrayal based on a clump of stereotypes, then brace yourself. Generation Z, defined as people currently under the age of 19, is now entering the workforce and, according to a new study commissioned by Ricoh Europe, the three demographics it will join at work are dreading it. Nearly two thirds (63 percent) of Baby Boomer, Generation X and Generation Y employees surveyed in in Europe, Middle East and Asia say they expect workplace tensions to increase with the arrival of a fourth generation and half (52 percent) say their employers are already failing to meet the needs of different generations in the workplace. More positively, there was almost universal agreement (89 percent) amongst the 3,300 respondents that a diverse workforce is an asset to a business.

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September 10, 2015

Five ways in which your colleagues might be driving you completely nuts ⁰

by Mark Eltringham • Comment, News, Wellbeing, Workplace

It’s always worth reminding ourselves that while a well designed workplace and favourable working conditions are very desirable prerequisites of a good job, what really makes work enjoyable and what really makes a great culture are the people with whom we work. This simple fact is one reason why some people are happy in poorly designed offices full of all the things that supposedly make them unhappy and unwell, while other people can be miserable in airy, daylit, tastefully furnished corporate palaces. Just as Peter Drucker once said that culture eats strategy for breakfast, we also know that it washes it down with a piping hot mug of office design. Culture is defined in large measure by the people around us, it can be they who determine how much we enjoy work. Here are just five ways they can drive us nuts based on recent data.

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September 9, 2015

The way we talk about workplace productivity needs another dimension

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

One of the most typical claims that suppliers in this sector make about their products is that they will make people more productive at work. Many go so far as to put numbers on what this means, and usually not just 0.4 percent or whatever but something far more. We can understand why they do this because they are seeking to link workplace productivity to whatever it is they have to sell. This is often tenuous for at least two reasons. The first is that even when such a causal link is demonstrably true, it still assumes that all other things at work are equal, whereas they never are because there are so many factors involved. That is why you will find some people cheerfully working in shabby, cluttered, underlit offices while others mope around unhappily in gilded cages with expensive chairs, soaring daylit atria and olive groves. The second is that such claims simply ignore what makes people tick.

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September 9, 2015

Five unconventional ways to attract and retain Millennial talent ⁰

by Sara Bean • Facilities management, Flexible working, Knowledge, News, Workplace

Almost one third of millennial staff (29 percent) claim that a higher salary is the biggest contributor to their loyalty, despite only 20 percent of the broader American workforce reporting the same; the Staples Advantage Workplace Index, a study of office workers in the US and Canada claims. US office workers consider title and work responsibilities (38 percent) and work-life balance (30 percent) as leading contributors to their loyalty, but Millennials favour less traditional benefits including more flexibility; generous office amenities, such as gyms; a company which promotes and supports sustainable practices; a more sociable working environment with plenty of breaks; and finally, lots of positive feedback from their direct line manager. Unsurprisingly, unlike other generations of workers, Millennials say that the use of social media enhances rather than detracts from their productivity.

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September 4, 2015

Unconscious bias can adversely affect recruitment and retention says CIPD ⁰

by Sara Bean • News, Workplace

New research from the CIPD has revealed that both male and female managers tend to favour men over women in hiring decisions; while there is an unconscious tendency to hire people like ourselves. The report A Head for Hiring: The Behavioural Science of Recruitment shows that initial perceptions of whether a person will be a good fit can be determined by factors which have no real impact on performance, including visual, cultural, demographic and situational factors. Worryingly, identical CVs seem to get more call-backs when the applicant is typically deemed to have a ‘white’ name as opposed to one that can obviously be associated with an ethnic minority. The report makes a number of recommendations to ensure that employers have consistent hiring practices. Meanwhile, Acas has also published two new free practical guides for employers and managers on how to recruit and settle in staff.

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September 3, 2015

Three quarters of US workers avoid the office to get important work done ⁰

by Mark Eltringham • Flexible working, News, Wellbeing

Three quarters (76 percent) of US workers surveyed by online job site FlexJobs say that when they need to get important work done, they avoid the office completely. Of over 2,600 respondents, 50 percent reported that their home is their location of choice to be most productive on important work-related projects. Another 12 percent said they would choose a coffee shop, coworking space, library, or other place besides the office. Fourteen percent would choose the office but only outside standard hours, leaving less than a quarter who prefer the actual office during regular working hours as a place to complete important work. The main reasons for fleeing the corporate embrace were to avoid interruptions from colleagues (cited by 76 percent), escape distractions (74 percent), evade office politics (71 percent), reduce the stress of commuting (68 percent) and work in more comfortable surroundings (65 percent).

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September 2, 2015

We need to do more than pay lip service to workplace wellbeing ⁰

by Ann Clarke • Case studies, Comment, Wellbeing, Workplace design

Too many companies continue to talk about employees as their ‘greatest asset’ yet their fine words are not always not borne out in their behaviour, be that through working culture, remuneration or environment. With more and more investors using employee wellness and engagement as a barometer for the health, stability and culture of the business – the concept of workplace wellbeing is finally garnering the attention it deserves. Our workplace behaviours, cultures and environments are not keeping us fit, well, productive, happy or profitable. Finally businesses are accepting their moral responsibility to take better care of their people. So what affects employee productivity, creativity and happiness and how can changes to the workplace promote the best financial and moral outcomes for businesses and employees alike?

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September 1, 2015

A third of British workers believe their jobs have no meaning ⁰

by Mark Eltringham • Comment, News, Wellbeing, Workplace

Here’s a cheery little snippet to welcome you back to work after your holidays and/or washed out Bank Holiday weekend. More than a third of British workers say their job is making no meaningful contribution to the world, claims a report from researchers YouGov. According to the study of just over 900 British workers, around 37 percent say their job is not meaningful, half of respondents (50 percent) say their job actually is meaningful to them, and 13 percent are unsure. Men (42 percent) are more likely to say their jobs are meaningless than women (32 percent). Despite this, most people with ‘meaningless’ jobs say it’s unlikely they will change jobs in the next 12 months – 53 percent, compared to 35 percent who say they might change jobs. According to the report, people who work in London are the most likely to feel unfulfilled by their jobs but, then again, they do work in London.

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August 27, 2015

Three quarters of employers fail to deal with employees’ anger issues ⁰

by Sara Bean • News, Wellbeing, Workplace

The gunman in Virginia who shot dead two people at his former workplace is thankfully a rare example of someone whose anger at work boiled over into extreme violence. But the case demonstrates the pernicious effect anger and resentment can have in a work environment. While colleagues are expected to work cohesively together to achieve mutual goals and targets, unfortunately this isn’t always the case, and there are often seething resentments building underneath the professional facade. A new study by Health Assured found that 86 percent of workers regularly vent their anger and frustration at a co-worker and three quarters (74 percent) of them claim that their manager regularly makes them angry by not leading the workforce effectively. A failure to manage such situations is borne out in the fact that 79 percent of employers admit to finding it difficult to deal with employees with anger management issues.

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August 26, 2015

Women in full time work earn 22 percent less than men, claims study ⁰

by Mark Eltringham • Legal news, News, Workplace

Women managers are effectively working for free nearly two hours every day, according to a report into the gender pay gap from the Chartered Management Institute and Xpert HR. The report draws on a survey of 72,000 UK managers published which found that women working in full-time roles earn 22 percent less than men, which the authors claim means they are ‘unpaid’ for 1h 40m a day. According to the analysis of the data from the 2015 National Management Salary Survey, for men and women of all ages and in all professional roles the pay differential now stands at an average of £8,524, with men earning an average of £39,136 and women earning £30,612. In 2014, the gap stood at £9,069, or 23 percent. The difference rises to £14,943 for senior or director-level staff, with men earning an average of £138,699 compared to the average for women of £123,756.