April 5, 2019

Digital inclusion empowers women but does not lead to better jobs

by Neil Franklin • News, Technology, Workplace

All European regulatory frameworks cite technology as a key factor in promoting competitiveness and innovation, and right alongside it is its greatest tool, the population’s digital inclusion. Digital inclusion makes it possible to develop human capital able to adapt to labour market challenges and contributes to ensuring equal opportunities in terms of accessing online resources related to work, education and social participation. Is this inclusion, however, sufficient in itself to ensure improved economic status and equality? According to the results of a study produced by Lídia Arroyo, a researcher at the Universitat Oberta de Catalunya IN3 GenTIC research group, the answer is no. More →

April 4, 2019

Workplace art can draw the distinction between branding and corporate identity ⁰

by Helen Owen • Comment, Workplace design

One of the many traps that lies in wait for unwary organisations is to confuse corporate identity with their brand. The visual aspects of an identity may reflect the firm’s personality and values, and a change may go in hand in hand with the development of a new strategic direction or culture, but a mismatch can be jarring if the stakeholder perception of the organisation does not marry up with its branding. More →

April 4, 2019

People, not cost now most important factor behind corporate real estate decisions

by Marie Hillen • Facilities management, News, Property

The corporate appetite for flexible space continues to grow as around two-thirds of occupiers rank employee engagement (68 percent) and talent attraction & development (65 percent) as two of the three most important drivers of corporate real estate (CRE) strategy. According to the 2019 EMEA Occupier Survey by CBRE over a third of companies see labour and skills shortages as a key strategic challenge, double last year’s result. In line with last year’s survey, technology disruption (36 percent) economic uncertainty (43 percent) and cost escalation (31 percent) all feature highly as key challenges for occupiers.

April 3, 2019

Procurement fraud rampant in UK businesses

by George Eltringham • News, Technology

Procurement fraud is widespread in the UK and the country lags behind many countries in its detection capabilities, new research from SAS claims. British companies, on average, lose significantly more money to procurement fraud, and the country is far more reliant on ineffective manual detection techniques than other nations.Procurement fraud occurs when employees and suppliers behave fraudulently during the contract bidding process or over the course of the contract. This can range from employees colluding with their preferred vendor to give unfair advantage during procurement, to suppliers submitting multiple invoices for a single item. While procurement fraud is a serious crime that carries a jail sentence in many countries, perpetrators are often willing to take the risk for personal revenge or financial gain. More →

March 28, 2019

The rise of the digital workplace is transforming the physical office

by Giles Fuchs • Comment, Coworking, Workplace design

A recent survey by Gartner predicts that one in five workers will have an AI bot as their co-worker by 2022. It’s almost impossible to talk about the future of the workplace without mention of AI or robotics, and is therefore hardly surprising that there is a feeling of apprehension amongst workers. PwC’s 21st global CEO Survey in 2018 revealed that between 23 percent and 51 percent of respondents were “extremely concerned” about the speed of technological change, and indicated “anxiety about the impending promise and perils of AI.”

March 22, 2019

The future of work will be defined by four models, claims RSA

by Mark Eltringham • News, Technology

The RSA’s Future Work Centre has released research that models four ‘futures of work’ by 2035 – and claims to show how out of touch politicians are with changes in the workplace. The report, published in partnership with Arup, claims to avoid the usual sensationalism around topics such as automation, the Internet of Things, surveillance, gig work and AI to establish what workers can expect in the workplace in the near future. The report applies morphological analysis to generate its four models of work.

March 21, 2019

Interiors are not enough to win the war for talent

by Ben Capper • Comment, Workplace design

I often refer to Google and Facebook in my blog, due to their influence on workplace design. Many consider them to be workplace interior’s holy grail. But today’s big employers are competing with one another on a much broader set of principles. Cool interiors alone just won’t cut it. Zürich, like many European cities is home to a large number of global brands, with bustling financial services and tech sectors. I regularly hear of people with multiple job offers taking a job with a lower salary, rather than accepting a role in a company that doesn’t reflect their ideals. This decision can be influenced by office design and facilities, career development options, corporate culture and much more. More →

March 21, 2019

Performance-based pay linked to employee mental-health problems, study suggests

by Neil Franklin • News, Wellbeing

In what its authors claim is the first big-data study combining objective medical and compensation records with demographics, researchers at Washington University in St. Louis and Aarhus University in Denmark discovered once a company switches to a pay-for-performance process, the number of employees using anxiety and depression medication increased by 5.7 percent over an existing base rate of 5.2 percent. More →

March 17, 2019

Time to unlearn the time management system you learned at school

by Steve Hartert • Comment, Technology

Picture a workplace where everyone follows rigorous to-do lists. Employees are told what to do, how long to spend on it, and in what order to tackle their projects. Then, picture a workplace where there are no to-do lists, no project deadlines, and no estimations of how long projects will take. Employees tackle work in the order they choose, when they feel like doing it. Which workplace do you think will be more successful?

March 15, 2019

When exactly did busyness become a sign of status?

by Francesca Langton Kendall • Comment, Wellbeing

When exactly did “busyness” become a status? At work, in our personal lives and online, the competition to “live our best lives” and “hustle harder” is being taken to the extreme. Neuroscientists refer to busyness as a state of “cognitive overload.” This state can hinder our productivity, as well as our abilities to think clearly, plan and control our emotions. In the early 1990s, John Maynard Keynes predicted that, by 2028, living conditions would improve so much that the working day would shrink to three or four hours. However, it is now 2019 and we are busier than ever.

March 15, 2019

How artificial intelligence changes occupant experience

by David Karpook • Facilities management, Features, Technology

If a robot received a signal that you had entered the building, it might bring you a fresh cup of coffee just as you reach your desk. If the front door recognised your face, it might unlock itself for you without requiring you to use a fob to gain access. If your desk knew you had left for the day, it might offer itself to a colleague who is looking for a quiet workspace. Throughout history, the interaction of humans with technology has been pretty much one-sided. We turn our technologies on and off, operate and guide them in their tasks, and use our senses to monitor their functioning and detect anomalies.

March 15, 2019

Management skills are the key to solving the productivity puzzle

by Neil Franklin • News, Workplace

New research from the Chartered Management Institute (CMI) claims that recently trained managers use on average 50 percent more of the structured management practices associated with increased labour productivity than those not trained within the last 12 months. The research, involving 940 managers, revealed that managers who received management training in 2018 used an average of 6 management practices, compared to an average of 4 practices for those who had received no management training over the same period. The impact of recent training on management practices can be seen across businesses of all sizes. More →