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March 19, 2016

The Insight newsletter for March 18 is available to view online ⁰

by Sara Bean • Facilities management, Flexible working, Newsletter, Technology, Wellbeing, Workplace design

In this week’s Insight Newsletter; Mark Eltringham on the seven ways flexible working is chaining us more firmly to work and why there are more ways than one of providing recyclable office furniture. Google scales back its plans for its Californian campus; US businesses waste up to $1.8 trillion annually on mundane tasks; new guidance is published on delivering sustainable fit outs; and many organisations only hold on to paper-based document for their signature. Confirmation that companies that don’t offer their employees a convenient location and appealing workplace are more likely to lose them; Hong Kong and London are the world’s most expensive office locations and the unhealthy effects of commuting by car. Download our latest Insight Briefing, produced in partnership with Connection, on how the boundless office can be freed from the shackles of time and place and access the latest issue of Work&Place. Visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

March 17, 2016

Flexible working increasingly the norm for financial services firms ⁰

by Mark Eltringham • Flexible working, Technology, Workplace design

Flexible working is on the way to becoming the norm in financial services with the average employee spending 39 percent of their time working remotely, according to new research from tech consultancy Intercity Technology. The company surveyed a mere 100 employees from different organisations within the financial services market to gain insight into their workplace habits so you may want to treat this carefully. The respondents also thought this proportion of time spent remote working would increase in the next two years to 41 percent, with an ever increasing adoption of technology-led solutions in the workplace. Additionally, the surveys suggests that 70 percent of employees believe using a device of their own choosing positively impacts the way they work with their colleagues, with the biggest specific benefits identified as flexibility (51 percent), more productivity (42 percent) and improved collaboration (33 percent).

March 15, 2016

Décor matters but location most important factor for the ideal office ⁰

by Sara Bean • Facilities management, Flexible working, News, Workplace, Workplace design

Recent data has shown that increasingly, it’s people, not cost, which is the primary driver behind real estate decisions. British Land has carried out research into what features would make up the UK workers’ ideal office and the results point to a clear link between delivering these ideal features and talent recruitment and retention. The good news is that the workers surveyed believe they would be 36 percent more productive at work if they were working in the ideal office, and, 86 percent say they’d stay longer with an employer that had the ideal office location and features. The other side of the coin is that 80 percent believe that companies that don’t offer their employees a convenient location and attractive features are more likely to lose them. Younger workers in particular are markedly more likely to move jobs to find a working environment that suits them, and this includes offering a workplace with a ‘buzz’.

February 2, 2016

Flexible working is now a requirement for many job seekers, claims report ⁰

by Mark Eltringham • Flexible working, News, Workplace

Employees are increasingly keen to find jobs that offer them flexible working, according to a new study of the global labour market published by recruitment firm Indeed. The report also found that several of the world’s largest economies, including the US, Germany and Canada are suffering because low wages and lack of skills mean employers are unable to find the right people to hire. According to the report, Labor Market Outlook 2016: Uncovering the Causes of Global Jobs Mismatch, interest in jobs that offer some form of flexible working as measured by online job searches that include terms such as “remote”, “work from home” and “telecommute”has increased by 42.1 percent over the last two years in nine of the 12 countries studied. More than half of the top 50 keywords associated with searches for flexible work globally were related to high-skilled jobs, many in the tech sectors.

January 22, 2016

New smart working code of practice launched by BSI and Cabinet Office ⁰

by Mark Eltringham • Facilities management, Flexible working, Legal news, News, Public Sector

We’ll return to this in detail next week, but yesterday the business standards company BSI working with the Cabinet Office launched a new code of practice on Smart Working. The Smart Working Code of Practice, BSI Publicly Available Specification (PAS3000) has been designed to support organisations in implementing smart working principles. The Cabinet Office sponsors it on behalf of the Smart Working Charter Steering Group of industry, academia, institutions and other public sector bodies. According to the Cabinet Office, the code brings together best practice from across the world and across disciplines and will enable organisations to move from principles to standards and benchmark themselves against high performers in smart working. At the launch, the organisers also announced the second annual The Way We Work (TW3) Awards, a Civil Service programme recognising government teams that have created smarter ways of working.

December 18, 2015

A reminder to look beyond what we see every day of our working lives ⁰

by Mark Eltringham • Comment, Technology, Wellbeing

The Chartered Institute of Building has just announced the finalists of this year’s Art of Building Photographer of the Year. The competition attracts thousands of entries from around the world each year and you are free to vote on your favourite to determine this year’s winner. The image that struck me most from this year’s shortlist was one that told its own stories about the way we live. The photographer Peter Murrell has called his picture My Pod to describe both our personal immersion in the digital world but also how we often cocoon ourselves in the physical world too, adopting spaces temporarily like hermit crabs. This idea is part of the daily experience of commuters but is beautifully encapsulated by the photographer here. The image, fully rendered on the next page, is also a reminder to step out from what we see each day and look for narratives and meaning in the mundane.

December 15, 2015

Agile working is increasingly popular way to reduce London office costs ⁰

by Sara Bean • Facilities management, Flexible working, News, Property

Rent, rates and service charges for office space in established Greater London office locations such as Croydon, Brentford and Uxbridge are typically over 50 percent lower than the cost of equivalent space in Central London locations such as Victoria, Marylebone, St Paul’s, Liverpool Street and Canary Wharf, Carter Jonas’ latest research claims. Increases in rents and business rates costs over the last five years, and the erosion of the stock of office buildings in some areas of Central London, as a consequence of redevelopment to higher value residential uses is reducing tenant choice and these factors are leading some occupiers to adopt new strategies to reduce their property footprint. Agile working and hot-desking are becoming popular ways to reduce the amount of space required to accommodate an organisation’s business operations the Tenant Advisory and Research Teams at Carter Jonas have found.

December 4, 2015

Employees and managers value holidays and flexible working differently ⁰

by Neil Franklin • Flexible working, News, Workplace

It’s become an accepted piece of wisdom that at the top of every employee’s wish list when it comes to their working conditions is more flexible working. That might be not entirely true according to a new study of employees and managers carried out by recruitment firm Robert Half. The report suggest there is a significant mismatch between what employees want and what employers think they would like when it comes to holidays and flexible working and other conditions. Topping the wish list for employees is more holiday and annual leave, ranked most popular perk by almost four in 10 (38 percent) respondents and ahead of more flexible working hours (28 percent), more training or professional development opportunities (16 percent), home working/telecommuting (12 percent) and other corporate services such as ironing services or fitness centre (3 percent).

November 23, 2015

The benefits of peeling back the layers of the workplace onion ⁰

by Darren Bilsborough • Comment, Flexible working, Technology, Workplace, Workplace design

The onion metaphor is normally used to describe the layers which must be peeled away to get to the all-important “core” of a problem or issue. The biggest question that is normally asked with respect to choosing office space based on the promise of improved productivity, is quantifying the value of the various initiatives that might be contemplated or proposed. I can’t help but think of how complex that question is due to the many “layers” there are to work through to get to a final quantifiable answer. In its most simple form the question of productivity in the workplace, is confined to how staff utilise their time to undertake the tasks or duties that correspond to expected output. But of course it is not only their use of time, but the environmental influences associated their environment, both in the workplace, its surroundings (the actual building and the precinct in which it is located) and their method of travel to the office.

November 17, 2015

Employers get flexible as retirement age for baby boomers draws closer ⁰

by Sara Bean • Flexible working, News, Workplace

Nearly three quarters (74 percent) of finance directors are concerned that the skills gap resulting from widespread retirement of baby boomers will have a negative impact on their organisation over the next two years and an even higher proportion (77 percent) say that the departure of older workers will have a negative impact over the next five years. The new research from Robert Half UK reveals that UK employers are anticipating a significant skills gap when baby boomers retire over the next two to five years and are already taking steps to mitigate the risk. Baby boomers represent a bulge in the workforce that will soon be at retirement age so not only will employers need to consider the impact of the skills shortage that this mass-departure will create, but they will also have to accommodate different demands and expectations from younger Generation X and Y workers coming to replace them.

October 23, 2015

Multi office occupiers in the City of London could face millions more in taxes ⁰

by Sara Bean • Facilities management, Legal news, News, Property

Multi office occupiers in the City of London could face an additional tax bill of an estimated £720million thanks to the recent Woolway v Mazars Supreme Court decision, which could allow the Valuation Office Agency (VOA) to assess business rates on a floor by floor rather than the entire area a company occupies, Cluttons has warned. Currently the VOA applies an allowance, or discount in layman’s terms, on substantial accommodation occupied over several floors in a building, subject to the size and specification of areas occupied. Within the Square Mile allowances starts from 70,000 sq ft for Grade A office space, 50,000 sq ft for Grade B and 21,000 sq ft for basic or poor accommodation. However, the Supreme Court’s decision, which contradicts previous case law and the VOA’s current policy, could mean businesses may lose any size allowance on their existing rating assessments.

October 1, 2015

US sees biggest jump in working from home since 2008, claims study ⁰

by Neil Franklin • Flexible working, Knowledge, News, Wellbeing

According to an analysis of the just-released 2014 American Community Survey (ACS) conducted by GlobalWorkplaceAnalytics.com, approximately 3.7 million US employees (2.5 percent of the workforce) called home their primary place of work in 2014. This represents a 6.5 percent increase and the largest year over year growth in the number of people working from home since before the recession. The ACS data is based on a nationwide survey of answers to the question “What was your primary means of travel to work during the survey week—’Worked at Home’ is one of the choices. The count only includes those who work at home at least half of the time. According to Global Workplace Analytics far more people work at home on a less frequent basis and many work in “third places” such as coffee shops, co-working facilities, libraries, and just about anywhere there’s an internet connection.