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July 9, 2015

London transport shuts down ….. agile workers unaffected …..

by Paul Carder • Cities, Comment, Flexible working, Wellbeing

London’s Financial Times reported this morning, “The worst London Underground strike in more than a decade saw millions of Londoners struggle to get to work”. It is chaos, here in the UK capital – the top global city in PwC’s Cities of Opportunity ranking. It is a sorry state of affairs, as in a scene reminiscent of 1970s union-crippled Britain, the “workers” representatives couldn’t agree with “the management”. “Workers” and “management”…we thought we had overcome that particular divide in business and society, didn’t we? But, some people have a vested interest in keeping it very much alive. In the large, industrialized, unionized industries such as transport, it lives on. Only last year, UNITE union leader Len McCluskey addressed his supporters in Liverpool as “sisters and brothers” like some mid-20th century socialist (which, of course, he is).

June 30, 2015

Number of mobile workers in US will exceed 105 million by 2020

by Sara Bean • Flexible working, News, Technology

Mobile workers will account for nearly three quarters (72.3 percent) of the US workforce by 2020, thanks to the increasing affordability of smartphones and tablets and growing acceptance of corporate Bring Your Own Device (BYOD) schemes. According to a new forecast from International Data Corporation (IDC), the US mobile worker population will grow at a steady rate over the next five years, increasing from 96.2 million in 2015 to 105.4 million in 2020. Innovations in technology such as biometric readers, wearables, voice control, near-field communications (NFC), and augmented reality are already increasing productivity and enabling workers to work in completely new ways. In a recent IDC survey, 69.1 percent of those responsible for managing mobility within their organisation had seen a reduction in costs as a result of implementing BYOD programmes.

June 8, 2015

Three reasons why National Work From Home Day has it all wrong

by Mark Eltringham • Comment, Flexible working, Public Sector, Technology

Last Friday was National Work From Home Day in the UK. Each year, the TUC and organisers Work Wise seem to take this as an opportunity to analyse data about the uptake of flexible working and arrive at the wrong conclusions. This year, its analysis of the ONS Labour Force Survey found that the number of people regularly working from home had increased by more than 800,000 since 2005, taking the total to over 4.2 million. These are solid enough data, but what are we to make of TUC General Secretary Frances O’Grady’s conclusion that: “these figures show millions of British workers have adopted homeworking and are enjoying a better work-life balance, while saving time and money on costly commuting that benefits no-one”? There are several reasons to suggest that he’s got that wrong to a large extent.

June 6, 2015

The latest issue of Insight Weekly is available to view online

by Sara Bean • Facilities management, Furniture, Newsletter, Property, Technology, Work&Place

In this week’s issue; employees advised to spend up to half of each day working while standing. Paul Robathan’s views on the loosening of the bonds that link work with place are backed up by a new report that says work will be something workers do, not a place to which they commute; and Mark Eltringham explains why designers and manufacturers continue to launch more sophisticated and better chairs. Plans for the tallest office building outside of London are submitted to Birmingham City Council; CIBSE, the BCIA and the Building Futures Group collaborate to ‘kick-start the future of FM in the UK; and only 3 percent of European employees say their workplace is suitable for collaborative work. Subscribe for free quarterly issues of Work&Place and for weekly news via the subscription form in the right hand sidebar, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

June 2, 2015

The bonds that link work with place are loosening day by day

by Paull Robathan • Comment, Flexible working, Technology, Work&Place

Over the decades designing productive spaces for work has focused on redefining the corporate office and its surroundings. While there are examples of quality design in buildings around the world, there is a growing movement that challenges the presumption that work should always be done “at work”. If we aim to allow people to be at their best, develop and nurture creativity and maximise quality output then we must ensure the place where the work is done is outstanding. Sarah Kathleen Peck of ‘It starts with’ summed it up when she wrote “There are people, places and things that make me feel like I’m building my energy stores, that rejuvenate me, and help me to do my best work. Likewise, there are also people and places that zap my energy; that leave me exhausted; that make me feel as though I’ve waste my time and my energy – and my day – without getting anything useful done.”

June 1, 2015

New report lays out its 2040 vision of the workplace of the future

by Mark Eltringham • Briefing, Facilities management, News, Workplace design

By 2040 knowledge workers will decide where and how they want to work, according to a new report on the workplace of the future by Johnson Controls’ Global Workplace Solutions business. The Smart Workplace 2040 report claims that 25 years from now, work will be seen as something workers do, rather than a place to which they commute. According to the study, work patterns will be radically different as a new generation of what it terms ‘workspace consumers’ choose their time and place of work. Most workers will frequently work from home, and will choose when to visit work hubs to meet and network with others. There will be no set hours and the emphasis will be on getting work done, while workers’ wellness will take priority. Technology will bring together networks of individuals who operate in an entrepreneurial way, with collaboration the major driver of business performance.

May 29, 2015

Everything you wanted to know about open plan but were too distracted to ask

by Maciej Markowski • Comment, Facilities management, Work&Place, Workplace design

There is a lively and ongoing debate on whether open plan offices are a good or bad thing. Many articles would suggest that they routinely diminish productivity. Yes, the open plan office is not ideal for privacy and probably bad for conceptual focused work, but it’s a bit like saying a hammer is useless when you need to tighten a screw. The point is you don’t use it for that. Fans of open plan often underline how fantastic it is for building a sense of belonging, team spirit and ad hoc collaboration, often ignoring the challenges of working there. The point I’m making is that introducing open plan into your office is probably a good idea, but you really need to make sure that you provide your employees with a menu of settings which allow them to concentrate, have ad hoc meetings without disturbing their colleagues and provide some privacy for confidential conversations.

May 27, 2015

Majority of employers want to promote mental wellbeing in the workplace

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Eighty-four percent of employers believe they have a responsibility to provide a work environment that promotes mental well-being, according to a new Buck Consultants at Xerox survey report “Promoting Mental Well-being: Addressing Worker Stress and Psychosocial Risks,” released last week at the Global Centre for Healthy Workplaces Annual Summit in Brazil. The Global Survey on Health Promotion and Workplace Wellness Strategies – with a strong focus on companies in the United States, United Kingdom, Brazil and Singapore – found that more than one-third of employers rate the stress level within their organization as “high or very high.” However, over two-thirds of employers offer flexible work schedules, and more than half offer telecommuting to mitigate work-related stress, while more than half of employers rate their organization as very or extremely supportive of the mental well-being of their employees.

May 13, 2015

The May issue of Work&Place is available for you to read online

by Mark Eltringham • News, Premium Content, Work&Place

The May issue of Work&Place is now available to view online in two formats. If there is a theme for this quarter’s issue, it is the intersection of the different physical and technological spaces which make up the modern workplace. This not only throws up fascinating topics and ideas, it also has profound implications for the way we create, manage and inhabit these spaces and is also eroding many of the old demarcations between professions. The issue maintains its international perspective and features many of the world’s most prominent workplace thinkers. Of course, this is not a one way street and you can join the discussion with the Work&Place contributors and many others. We hope that you will take up this opportunity to ask questions, challenge the writers, or to make a related point at the Work&Place LinkedIn Group or via Twitter.

May 11, 2015

Does declining productivity spell the end for IT and property directors?

by John Blackwell • Comment, Facilities management, Property, Technology, Work&Place

When it comes to increasing organisational output, which in turn directly relates to real wage growth and higher living standards, the only determinant is productivity, measured in terms of output per hour worked. This is at the heart of all businesses and is essential for growth. The basic facts on productivity are clear. For over a decade, productivity has been painfully weak across all the major economies. The UK has performed particularly badly, with productivity having declined by 3.7 percent since 2008. A recent OECD report went as far as saying: “weak labour productivity since 2004 has been holding back real wages and well-being. The sustainability of economic expansion and further progress in living standards rest on boosting productivity growth, which is a key challenge for the coming years”.

April 20, 2015

Uptake of flexible working at UK firms continues to gather pace ⁰

by Mark Eltringham • Flexible working, News, Workplace

In the last three years the adoption of flexible working by UK organisations has increased by over a third (37 percent), according to new research published by recruitment consultants Robert Half. The study, based on interviews with 200 HR Directors also claims that concerns that remote working without direct physical supervision leads to a decrease in productivity are increasingly unfounded. The research reveals that 60 percent believe giving employees greater autonomy over working styles and practices including remote working and flexi-time results in increased productivity. Respondents also increasingly believe that offering greater autonomy to employees results in positive business benefits. Over half (51 percent) thought greater employee autonomy boosts creativity and almost half (45 percent) believe it makes employees easier to manage.

April 14, 2015

The workplace as a strategic resource: a real life CEO’s perspective

by Jim Ware • Facilities management, Furniture, Workplace design

Raise your hand if you agree: “The workplace is obviously a strategic resource.” We facilities management professionals know that to be true. But if you often feel like a voice in the wilderness when speaking to anyone other than a fellow workplace professional, you are not alone. For many if not most senior executives, their facilities are a necessary evil that always cost too much. That reality frustrates me as much as it does you. So my colleague Paul Carder and I conducted two extensive research projects in 2012 and 2013 aimed at making the case (mostly to FM professionals themselves) that facilities and workplaces are incredibly strategic – and very poorly understood. And while we’ve gotten a lot of positive feedback about the work, we haven’t seen much change in mindsets, management practices or outcomes.