March 26, 2021

Do business leaders trust employees when they work outside the office?

by Jayne Smith • Business, Flexible working, News

Remote work, rapidly accelerated by the pandemic, is now essential to business success and worker productivity. However, as parts of the world open up and hybrid work becomes a reality, research claims that companies must invest in establishing flexible work policies and programs, and address a sizeable disconnect in trust between decision makers and employees, according to a Forrester study commissioned by LogMeIn, Inc. More →

March 23, 2021

Hybrid working must be at heart of plans for regeneration and growth, claims new report

by Neil Franklin • Flexible working, News, Property

A new report from think tank Demos and Legal & General calls on the UK Government to back policy change that supports growth of hybrid working and local offices to drive forward its plans for regeneration and economic growth. The report, Post Pandemic Places, claims that huge increases in home working, coupled with a desire for continued flexibility, could support significant increases in local spending. On the back of the findings, the report calls on the government to incentivise the establishment of more local offices and hybrid working initiatives. More →

March 22, 2021

The era of work personalisation is upon us

by Gary Chandler • Comment, Workplace design

You may have heard it said that any idea repeated often enough develops some form of legitimacy. We’ve had plenty of reason to reflect on whether this notion is true or nor over the past year, especially as all-encompassing pronouncements about the future of work have proliferated and intensified. The problem is exacerbated by the fact that around 80 percent of people only read headlines. This can be a particular issue when you see a headline like The Death of the Office Desk is Upon Us above an article that suggests the death of the personal desk is upon us, when the reality is rather more about the personalisation of work. More →

March 18, 2021

From the archive: Escaping the gravity of the fixed times and places of work

by Mark Eltringham • Features, Technology, Wellbeing, Working culture

In November 2019, just before that thing happened, there was this… The worst workplace related news story of 2019 is also one of the most widely reported. I’m not linking to it because I don’t want to give it any credibility, but it has been discharged into the ether by Fellowes along with a ‘behavioural futurist’ called William Higham. I will say only two things about it. Firstly, we flatly refused to publish a story about the damn thing and it’s a shame that the mainstream media couldn’t spot it for the utter drivel it is. The fact that they have picked up on it says something about the way such issues are covered in the press. That’s why you’re more likely to see a stress-related story about rats driving cars on the BBC than you are something meaningful. More →

March 18, 2021

Toxic workplace culture costing UK economy £20.2 billion per year

by Jayne Smith • News, Wellbeing, Working culture

The cost of poor company culture is a staggering £20.2 billion per year, according to research from HR software provider Breathe. The report ‘The Culture Economy 2021’, claims that almost a third (27 percent) of SME employees quit their job due to poor workplace culture, an increase of 6 percent from last year (21 percent). More →

March 15, 2021

Serfs up for the self-employed and gig economy workers (and the middle class)

by Mark Eltringham • Features, Flexible working, Working culture

One of the most significant consequences of the 2008 economic crash was a remarkable shift in the nature of employment. The recession led to a surge in the number of people categorised as self-employed. The numbers have been increasing ever since, albeit at a lower rate. By the end of 2019, the number of self-employed people in the UK exceeded five million people for the first time. Fifteen percent of the workforce. More →

March 15, 2021

Workplace anthropology will help us make sense of the now and anticipate what’s next

by Christopher Diming • Comment, Wellbeing, Workplace design

We are scarcely nine months into the Covid-19 pandemic, after a long spring and harsh summer. Social distancing has led to remote working becoming widespread, leading to doubts regarding the office’s long-term relevance. However, Jones Lang LaSalle (JLL) argues in a recent report that the office’s traditional domain will expand, with new functions including fostering collaboration, facilitating company culture, and promoting human experience. Similarly, experts increasingly characterise the workplace as a hybrid ecosystem combining virtual and physical elements with geographically-dispersed campuses. More →

March 11, 2021

Body language still matters when you are working online

by Agata Nowakowska • Comment, Working culture

Whether we’re always aware of it or not, body language plays a vital role in face-to-face discourse. In fact, over half of our effective communication comes via body language; that range of non-verbal cues that covers everything from facial expressions and gestures to posture and tone of voice. Meeting in person constantly draws on these signals, and we interpret them by instinct and via conscious analysis to guide the way we interact, frequently to help steer communication towards our goals. But nearly a year of lockdowns, remote working and general separation has challenged these norms, with video-based communication acting as a widespread, imperfect substitute. More →

March 11, 2021

Escaping the gravitational pull of workplace data

by Mark Eltringham • Comment, Technology, Workplace design

On the doorstep of the British Library you will find Edouardo Paolozzi’s imposing statue of Sir Isaac Newton. At first glance, this positioning seems to make perfect sense. Where better for a monument to the Enlightenment’s poster boy than raised on a plinth at the entrance to the world’s second largest library? And yet, there’s more going on here than is evident at first glance.

March 10, 2021

Frontline workers overlooked in employee engagement strategies

by Jayne Smith • Business, News, Working culture

New research from Opinion Matters, commissioned by SocialChorus, claims there is a stark disparity between desk-based/wired and frontline workers when it comes to Digital Employee Experience (DEX) with a fifth of HR and Internal Communications (IC) respondents admitting to focusing on employees in the office, and just 12 percent prioritising deskless workers. More →

March 9, 2021

The workforce is exhausted from meeting on camera

by Jayne Smith • Flexible working, News, Wellbeing

As employees continue to be forced home during the pandemic, nearly half of them are reporting high levels of exhaustion. A new study by Virtira Consulting claims 49 percent of employees experience a high degree of exhaustion from being required or pressured to be on camera during online meetings. More →

March 8, 2021

The new dimensions of workplace wellbeing

by Beatriz Arantes • Features, Wellbeing, Workplace design

A healthy, engaged and productive work environment starts with conversations about people’s needs. So whether you have always been on a co-located team or are a veteran of remote work, there are new circumstances and the old rulebook doesn’t quite help. The change has been sudden, in a sustained moment of uncertainty, and has disrupted employee routines and support structures. More →