October 30, 2020

Trust from the boss outweighs all other factors for employee happiness

by Jayne Smith • News, Working culture, Working lives

While some organisations have welcomed remote working with open arms, other employers have struggled to trust their employees to work autonomously with some even ramping up on surveillance to track exactly what their workforce is doing. This may however be problematic for organisations looking to attract and retain talent as, according to a recent report from UK-based tech-for-good developer, Culture Shift, almost all (93 percent) of Britain’s workforce say having an employer that trusts them is important for their overall happiness at work. More →

July 23, 2020

Firms whose leaders aim to serve, enjoy higher profits and employee morale

by Neil Franklin • News, Wellbeing, Workplace

Managers who put themselves at the service of their teams, rather than the other way around, actually have a positive impact on profit, according to new research led by academics at emlyon business school. This claims to be the first research paper to find that, not only does servant leadership improve employee morale, but it also increases company profit too. The paper, published in the Journal of Business Ethics complements what was previously the general consensus on servant leadership; it’s good for people management and employee morale, but did not positively impact on company performance or profits. More →

May 21, 2020

Firms need to embed lessons from pandemic in a new work culture

by Neil Franklin • News, Technology, Wellbeing

Organisations should build on the lessons they have learned about themselves and their employees during the pandemic and embed them into their work culture. That is the main claim of the tenth annual Global Human Capital Trends report from Deloitte. More →

May 9, 2020

The language barrier to wellbeing in the workplace

by James Geekie • Comment, Wellbeing, Workplace design

In a recent piece for the Architects Journal, incoming BCO President Paul Patenall extolled the virtues of a Danish idea called Arbejdsglaede, (almost) literally the joy of work. There is no equivalent word in English, of course, but it also taps into our assumption that we can learn a thing or two from our Scandinavian cousins about wellbeing and the ways in which we should find happiness in our daily lives and surroundings.

April 16, 2020

Half of workers think the new normal will be the old normal

by Jayne Smith • Flexible working, News

Research commissioned by people analytics provider Visier claims that the vast majority of UK workers (77 percent) forced to work remotely due to Covid-19 feel their employers have done a good job of handling the urgent transition to remote working, but fear a return to the status quo. The poll analysed the remote working experiences of more than 1,000 people who are either not normally allowed to work from home or who do so no more than once per week on average. More →

April 15, 2020

There are some behavioural insights you cannot afford to ignore

by Jono Marcus • Features

Behavioural insights combine psychology, neuroscience and behavioural economics with empirically tested results to understand and influence how people behave. These insights can be used to implement new policies more efficiently and successfully by nudging individual’s behaviour and shaping collective norms. More →

March 27, 2020

Third of workforce expect role to vanish within three years

by Jayne Smith • News, Working lives

A new study by Mercer claims the COVID-19 pandemic and subsequent uncertainty are accelerating changes in the way organisations around the world are working and will continue to work into the future. Particularly in challenging times, employers are focusing on their workforce, specifically fostering healthy lifestyles, supporting financial wellness and providing skills and training as careers change due to AI and technology developments. More →

February 21, 2020

What happens when leaders have too much charisma?

by Kevin Murray • Business, Comment

When a leader with charisma becomes so strong and confident that they dominate their teams to the extent that others simply never question their decisions, you’d better hope that that leader is always right and is leading you in the right direction. Sadly, the opposite is usually true. Leaders who cut themselves off from bad news or challenge, quickly lose sight of the real drivers of success, or the drivers of failure, and a slow and tortured decline usually ensues. They even become blind to the dangers facing them, person-ally, because of excessive confidence. More →

February 19, 2020

Look beyond the perks and reviews to get a clear view of an employer

by Delaney Kline • Comment

So, your most recent dining experience wasn’t great. The service was slow, the waiter seemed uninterested, and the wine glasses on the table had red lipstick stains on them. Your first instinct is to go online and share that negative experience with the world. Whether your intention is to blow off steam or warn other patrons that their filet won’t be worth the price, you have a right to share your experience. More →

February 12, 2020

Workplace leaders must adapt to a new technological reality

by Brian Kropp • Comment, Technology, Workplace

I speak with senior workplace leaders daily and those conversations, coupled with our research and that of other people, offer us a striking perspective on the trends and changing nature of the workplace and in particular the impact of technology. Some themes are cropping up time and time again in these conversations and research and point to a new technology-led reality that we must all address. More →

February 12, 2020

Public sector must be more open on AI, says watchdog

by Jackie Le Poidevin • News, Technology

The public sector must uphold high standards of conduct when adopting AI, a report from the Committee on Standards in Public Life has concluded. The committee does not believe a new AI regulator or major legal change are necessary but it does have concerns about lack of openness, lack of accountability and data bias. More →

January 24, 2020

Most executives lack skills to lead in digital economy

by Jackie Le Poidevin • News

Most executives around the world are out of touch with what it takes to lead effectively and for their businesses to stay competitive in the digital economy, a new study has claimed. Out of nearly 4,400 executives in over 120 countries surveyed by MIT Sloan Management Review (MIT SMR) and Cognizant, only 9 percent agreed that their organisation has the skills at the top to thrive in the digital economy. More →