July 12, 2019

Family firms focus more on corporate social responsibility

by Mark Eltringham • News, Workplace design

Companies owned by families pay more attention to issues of corporate social responsibility (CSR), such as sustainability and environmental issues, according to research from Vlerick Business School, but the research also found that attention to CSR decreases as the company is handed down to the next generations. Dr. Kerstin Fehre, Professor of Strategy at Vlerick Business School, alongside Dr. Florian Weber from the Karlsruhe Institute of Technology in Germany, studied family firms and the attention they gave to CSR compared to non-family firms. The study, published in the journal Business Ethics: A European Review, used over a hundred of the largest HDAX listed companies in Germany and analysed messages to shareholders published in annual reports. More →

June 25, 2019

Dublin EFMC conference brings together the facilities world

by Freddie Steele • Facilities management, News

The Aviva Stadium in Dublin hosted from 13th to 14th June the 27th Edition of EFMC, the European Facility Management Conference. The event, held for the first time in the Irish capital, has brought together international experts of the FM sector and has served as a platform of communication amongst facilities managers, suppliers, Universities and associations. The event culminated with tours of One Microsoft Place and the offices of Google in the Irish capital. In the closing ceremony it was announced that EFMC 2020 will be held in Barcelona. More →

May 23, 2019

Wellbeing, a pile of turtles, office culture and some other stuff

by Mark Eltringham • Features, Flexible working, Technology, Wellbeing, Workplace design

This week is Clerkenwell Design Week amongst other things, and as part of it I chaired a discussion on Tuesday about acoustics at work in the showroom of Flokk and their effect on wellbeing. We were fortunate to have a panel that involved the likes of Nigel Oseland, Michelle Wilkie of tp bennett, Joachim Schubert of Offecct and Lee Jones of Wellworking as well as an informed audience, if for no other reason than everybody’s ability to talk about the subject as complex and multi-faceted and, to some extent, hardwired. More →

March 27, 2019

The pursuit of happiness, lumpy tech, space science and some other stuff

by Mark Eltringham • Features, Technology, Wellbeing, Workplace design

Underlying most of the stuff you read about the workplace is the quest for happiness. Indeed happiness has become something of a preoccupation for those pondering the issue at the apex of social and economic thinking, as epitomised by Gallup with its latest World Happiness report. As always, the Gallup report stumbles over definitions of happiness, often using the word interchangeably with wellbeing and stuffs it with other ideas without explaining how or even whether they contribute to happiness.

March 22, 2019

New centre will assess potential for bias in algorithmic decision-making

by Neil Franklin • News, Technology

The potential for bias in the use of algorithms in crime and justice, financial services, recruitment and local government will be investigated by the UK government’s new Centre for Data Ethics and Innovation (CDEI). The CDEI will explore the potential for bias in existing systems and to support fairer decision-making. This may include increasing opportunities for those in the job market in existing recruitment and financial services systems. It will also explore opportunities to boost innovation in the digital economy. More →

March 15, 2019

How artificial intelligence changes occupant experience

by David Karpook • Facilities management, Features, Technology

If a robot received a signal that you had entered the building, it might bring you a fresh cup of coffee just as you reach your desk. If the front door recognised your face, it might unlock itself for you without requiring you to use a fob to gain access. If your desk knew you had left for the day, it might offer itself to a colleague who is looking for a quiet workspace. Throughout history, the interaction of humans with technology has been pretty much one-sided. We turn our technologies on and off, operate and guide them in their tasks, and use our senses to monitor their functioning and detect anomalies.

January 22, 2019

Business leaders lack ethical insight needed to get the best out of AI

by Neil Franklin • News, Technology

Although executives have high expectations for the impact that AI will have on their businesses according to Cognizant’s new report, ‘Making AI Responsible – and Effective, only half of companies have policies and procedures in place to identify and address the ethical considerations of its applications and implementations. The study analyses the responses of almost 1,000 executives across the financial services, technology, healthcare, retail, manufacturing, insurance and media & entertainment industries in Europe and the US. The research suggests that business leaders are positive about the importance and potential benefits of AI. Roughly two- thirds (63 percent) say that AI is extremely or very important to their companies today, and 84 percent expect this will be the case three years from now. Lower costs, increased revenues and the ability to introduce new products or services, or to diversify were cited as the key advantages for the future.

January 20, 2019

Shortlist for Business Book Awards features more on workplace and wellbeing than ever before

by Neil Franklin • News, Wellbeing, Workplace

This year’s shortlist for the Business Booko Awards features more books than ever on wellbeing and happiness in the workplace as well as career self-development, company culture and business ethics. A record number of women authors have also made the shortlist. More →

November 16, 2018

Facebook is the new smoking, orgasms at work, a ghost airport and some other stuff

by Mark Eltringham • Features

A slow news week here in the UK so the opportunity presents itself for quiet consideration of some important issues about the workplace. The big story has been the change of identity for the British Institute of Facilities Management, unveiled after weeks of debate and speculation. We’ll be running some commentary on what this all might mean in the next few days but for now, suffice it so say that any parallels with Brexit are entirely coincidental.

November 1, 2018

Organisations at risk of falling behind due to a lack of AI strategy, training and experience

by Mark Eltringham • AI, News, Technology

UK organisations risk falling behind oversees competition due to a lack of Artificial Intelligence strategy, according to a new report (registration required) published by Microsoft UK and Goldsmiths, University of London. In the face of significant disruption, the research reveals that 41 per cent of business leaders believe their current business model will cease to exist within the next 5 years. Despite big questions over the longevity of their business models, more than half (51 per cent) of business leaders surveyed revealed they do not have a relevant strategy in place to address these challenges. More →

October 19, 2018

Smart spaces and the other top technology trends for 2019

by Mark Eltringham • News, Technology, Workplace design

Technology researcher Gartner has highlighted the top strategic technology trends it believes organisations should be aware of in 2019. Gartner defines a strategic technology trend as one with ‘substantial disruptive potential that is beginning to break out of an emerging state into broader impact and use, or which are rapidly growing trends with a high degree of volatility reaching tipping points over the next five years’. One of the interesting points to note is the inclusion of the physical workplace yet again, as we highlighted in our recent feature on the trends shaping office design.

September 19, 2018

New report aims to debunk myth that AI will be intrinsically bad for people at work

by Neil Franklin • AI, News, Technology

The latest report that claims to debunk the myths surrounding AI in the workplace arrives from Tata Communications who worked with academics at UC Berkeley to interview 120 business leaders about their attitudes to AI. The report, AI and the Future of Work (registration required) claims to shift ‘the conversation from dystopian fears toward human collaboration and cognitive diversity, the study identifies how AI can diversify human thinking rather than replace it. The study identifies opportunities for businesses and employees based on insights from leaders such as Tony Blair, Executive Chair of the Institute of Global Change and former UK Prime Minister, who predicts that, AI will allow us to do what it is that we are uniquely meant to do: focus on high-level thinking, strategy, and paving the way for innovation.’