May 24, 2023

Three quarters of firms have now mandated some form of ‘return to office’

A new poll from Unispace claims that around 72 percent of companies globally have now mandated a return to office based work. However, many respondents also report losing key employees due to mandates, with recruitment also being impacted by enforced returns. The report concludes that companies are failing to recognise the drivers of workers’ reluctance to return to the workplace, and likewise, the opportunities and value that the physical workplace provides. More →

April 21, 2023

Hybrid working is the new normal and is here to stay, report claimzzzz

by Mark Eltringham • Flexible working, News

Mace has published a new report into workplace trends which claims that hybrid working with a collaborative central space is (brace yourselves) the new normal for a preferred post-pandemic working style. The Mace Operate Workplace Survey looked at the enduring role of a central office for businesses and considered what an office space needs to offer in an era of hybrid working. The majority of respondents (87 percent) said that interaction with people and workplace culture are the main benefits of going to the office with employees and employers seeing eye-to-eye on the need for collaboration for motivation, resilience and effective hybrid working. More →

March 29, 2023

People have to create great leadership in the face of unrealistic expectations

by Karen Meager • Business, Comment

While modern business leaders are still expected to provide strategic thinking, leadership and make business decisions, their effectiveness is no longer just about profits. These days leaders are also being held responsible for employees’ mental health and wellbeing, psychological safety, as well as diversity and inclusion. They are expected to be decisive yet flexible, empathetic yet analytical, and clear yet nuanced. It can be exhausting. More →

March 15, 2023

“Flexible working has been introduced very inflexibly”: IN conversation with Jeremy Myerson

by Mark Eltringham • Features, Flexible working, IN Magazine, Premium Content

One of the latest people to invent activity-based working is a sociologist, who combined it with the similarly familiar hub and spoke office model on her substack as a solution to the Great Office Problem and as a way of implementing flexible working. She’s not the first and is a less surprising pioneer of a decades old model than some other people who should really know better. That includes an architectural practice who came up with the idea earlier this year and whose name escapes me. More →

March 10, 2023

Online personal brands are the key to job success say ‘Gen Z’

by Neil Franklin • News, Workplace

New research claims to reveal how people who belong to ‘Generation Z’ perceive online ‘personal brands’ as a crucial tool to gain more advantage in job markets. The study, led by the University of East Anglia in collaboration with the University of Greenwich, claims to demonstrate the importance of authentically building online personal branding strategies and tactics to bridge the gap between Gen Z ‘s desired and perceived images on social media when job seeking. More →

March 3, 2023

Artificial intelligence could mean we all do more work, not less

by Barbara Ribeiro • Comment, Technology

There’s a common perception that artificial intelligence will help streamline our work. There are even fears that it could wipe out the need for some jobs altogether. But in a study of science laboratories I carried out with three colleagues at the University of Manchester, the introduction of automated processes that aim to simplify work — and free people’s time — can also make that work more complex, generating new tasks that many workers might perceive as mundane. More →

February 14, 2023

UK businesses are out of touch with the real sources of employee stress

by Nick Gold • Comment, Wellbeing

The cost-of-living crisis is driving a wedge between employers and their staff. In a recent research report, we surveyed 500 employers to discover what they believe causes their staff the most stress. Surprisingly, an overwhelming 96 percent did not believe that employee salaries are a major stress factor for staff during the cost-of-living crisis. Instead, they felt major contributors included heavy workloads, long hours, and tight deadlines. More →

February 13, 2023

Childhood’s end for work and the need for a grown-up conversation about it

by Mark Eltringham • Features, Flexible working, Technology, Wellbeing

Arthur C Clarke’s finest novel Childhood’s End is the story of an Earth that is invaded by a force of alien Overlords. This is not a destructive colonial invasion, which is why there’s no Hollywood blockbuster in the tale, but a seemingly benevolent intervention which ushers in a golden age for humanity. Although humankind initially does not get to meet the Overlords in person (for reasons I won’t give away here), the aliens unite the world’s governments, eradicate crime, conflict and the nation state and do away with the need for creativity and hard work. It is the literal end of history.

January 27, 2023

Issue 13 of IN Magazine celebrates ten years of workplace insight

by Mark Eltringham • Environment, Facilities management, News, Premium Content, Technology, Workplace, Workplace design

The new issue of In Magazine has now been published. It marks ten years of Workplace Insight with a few things we think we know about work, working culture and work places. Elsewhere in this issue: Stephanie Fitzgerald talks about the unspoken privilege of wellbeing; we consider the sprawl of the world’s megacities; Jo Knight argues that the office sector needs to really up its game on the environment; Rene Stevens makes the case for a strategic approach to learning environments; we weigh up the pros and cons of retrofit and new builds; Neil Usher sets out to develop a universally acceptable definition of hybrid working; Andy Brown on what we really need data for; why dead tech hangs around; and we do the maths on what it means when people say the office should be worth the commute it takes to get to it. More →

December 14, 2022

Three quarters of flexible office operators eye expansion and landlords want a piece of the action

by Freddie Steele • Flexible working, News, Property

Around three quarters of flexible office operators globally are looking to expand – primarily in city centres – while 64 percent of landlords want to deliver flexible office solutions, according to The Instant Group’s Future of Flex 2022 flexible office survey. The Instant Group’s annual flexible workspace survey, which is based on providers representing more than 3,700 locations across the globe, also delves into changing occupier motivations within the industry, and how both operators and landlords are reacting to these demands. More →

December 9, 2022

The Great Relearning about the Great Office Problem

by Mark Eltringham • Comment, Flexible working, Technology, Workplace design

One of the latest people to invent activity-based working is sociologist Ana Andjelic, who combines it with the similarly familiar hub and spoke office model on her substack as a solution to the Great Office Problem. She’s not the first and is a less surprising pioneer of a decades old model than some other people who should really know better. That includes an architectural practice who came up with the idea earlier this year and whose name escapes me. More →

November 30, 2022

Majority of firms currently using technology to plug talent gaps

by Neil Franklin • News, Technology

In the face of hiring and skills issues, 77 percent of UK organisations say they are finding ways for technology to do jobs formerly performed by people, according to a new poll from Rackspace Technology. According to the survey, two thirds (64 percent) of UK companies are downsizing their staff, facilitated by technology, out of a necessity, with roles in customer service the most likely to be automated, as identified by 70 percent of business decision makers – followed by IT operations (62 percent), sales and marketing (57 percent), business operations (56 percent), and HR and admin (56 percent). More →