February 14, 2023

UK businesses are out of touch with the real sources of employee stress

The cost-of-living crisis is driving a wedge between employers and their staff. In a recent research report, we surveyed 500 employers to discover what they believe causes their staff the most stress. Surprisingly, an overwhelming 96 percent did not believe that employee salaries are a major stress factor for staff during the cost-of-living crisis. Instead, they felt major contributors included heavy workloads, long hours, and tight deadlines. More →

February 13, 2023

Childhood’s end for work and the need for a grown-up conversation about it

by Mark Eltringham • Features, Flexible working, Technology, Wellbeing

Arthur C Clarke’s finest novel Childhood’s End is the story of an Earth that is invaded by a force of alien Overlords. This is not a destructive colonial invasion, which is why there’s no Hollywood blockbuster in the tale, but a seemingly benevolent intervention which ushers in a golden age for humanity. Although humankind initially does not get to meet the Overlords in person (for reasons I won’t give away here), the aliens unite the world’s governments, eradicate crime, conflict and the nation state and do away with the need for creativity and hard work. It is the literal end of history.

January 27, 2023

Issue 13 of IN Magazine celebrates ten years of workplace insight

by Mark Eltringham • Environment, Facilities management, News, Premium Content, Technology, Workplace, Workplace design

The new issue of In Magazine has now been published. It marks ten years of Workplace Insight with a few things we think we know about work, working culture and work places. Elsewhere in this issue: Stephanie Fitzgerald talks about the unspoken privilege of wellbeing; we consider the sprawl of the world’s megacities; Jo Knight argues that the office sector needs to really up its game on the environment; Rene Stevens makes the case for a strategic approach to learning environments; we weigh up the pros and cons of retrofit and new builds; Neil Usher sets out to develop a universally acceptable definition of hybrid working; Andy Brown on what we really need data for; why dead tech hangs around; and we do the maths on what it means when people say the office should be worth the commute it takes to get to it. More →

December 14, 2022

Three quarters of flexible office operators eye expansion and landlords want a piece of the action

by Freddie Steele • Flexible working, News, Property

Around three quarters of flexible office operators globally are looking to expand – primarily in city centres – while 64 percent of landlords want to deliver flexible office solutions, according to The Instant Group’s Future of Flex 2022 flexible office survey. The Instant Group’s annual flexible workspace survey, which is based on providers representing more than 3,700 locations across the globe, also delves into changing occupier motivations within the industry, and how both operators and landlords are reacting to these demands. More →

December 9, 2022

The Great Relearning about the Great Office Problem

by Mark Eltringham • Comment, Flexible working, Technology, Workplace design

One of the latest people to invent activity-based working is sociologist Ana Andjelic, who combines it with the similarly familiar hub and spoke office model on her substack as a solution to the Great Office Problem. She’s not the first and is a less surprising pioneer of a decades old model than some other people who should really know better. That includes an architectural practice who came up with the idea earlier this year and whose name escapes me. More →

November 30, 2022

Majority of firms currently using technology to plug talent gaps

by Neil Franklin • News, Technology

In the face of hiring and skills issues, 77 percent of UK organisations say they are finding ways for technology to do jobs formerly performed by people, according to a new poll from Rackspace Technology. According to the survey, two thirds (64 percent) of UK companies are downsizing their staff, facilitated by technology, out of a necessity, with roles in customer service the most likely to be automated, as identified by 70 percent of business decision makers – followed by IT operations (62 percent), sales and marketing (57 percent), business operations (56 percent), and HR and admin (56 percent). More →

November 25, 2022

Business owners lose sleep over impact of mental health on their business, but don’t act

by Neil Franklin • News, Wellbeing

A new poll claims that the majority of business leaders say that mental health support isn’t available for their employees or isn’t utilised enough, despite acknowledging how poor mental health impacts business performance. The survey was conducted by GoProposal and is based on 750 small business owners in the UK. It claims that over half of businesses (55 percent) either have no mental health support in place for their employees or have support processes that aren’t used enough. More →

November 17, 2022

The workplace circus continues to entertain, but back in the real world…

by Mark Eltringham • Comment, Flexible working, Technology, Wellbeing

The Great Workplace Circus headlines its 322nd show of the year with everybody’s favourite distraction, Elon Musk, being driven into the ring by his own shoddily built clown car, declaring he needs everybody at Twitter to be ‘extremely hardcore’ before sacking a few people from his space programme, then setting fire to the tent himself. The swarm of stories spawned by this extraordinary behaviour include this tired and predictable rant in the Telegraph about ‘lazy Brits’. Ironically, there’s nothing lazier than a columnist on this rag with some space to fill. More →

November 15, 2022

The four day week and a case of less is more

by Sara Bean • Features, Flexible working, Premium Content

When a pilot programme for a four day week was announced in the UK early in the New Year, #4dayweek trended for days on twitter, with jokey comments on how employees taking part in the trial should do everything not to ‘f*** it up for the rest of us.’ But behind the humour there’s a real issue with productivity in the UK. Recent Office for National Statistics reveals that while productivity grew across all G7 countries during the pandemic, the UK experienced the largest falls in GDP growth and an increase in the number of hours worked. More →

November 10, 2022

Two thirds of employees are now worried about paying for essentials

by Jayne Smith • News, Workplace

As real time pay fails to keep up with rising costs and soaring inflation, employees are increasingly anxious about their financial situation. And employers are failing to keep up according to a new survey from Personio. The poll suggests that over two thirds (69 percent) of employees are worried or stressed about their ability to pay for essentials if the economy worsens over the coming months. A further 22 percent are concerned about losing their job whilst a fifth (20 percent) are worried they will need to take on a second job to support themselves. More →

November 2, 2022

Who’s driving this bus, anyway? A critical review of Leading People in Change by Jennifer Bryan

by Neil Usher • Comment, Workplace

Writing about change isn’t easy, but too many people try it. I tried it with Elemental Change (LID, 2020). Jennifer Bryan succeeded where I didn’t, and managed a short book about change. Her book Leading People in Change also succeeds where I didn’t by focussing on one aspect of change, leadership. So far so good, despite my initial uncomfortable reaction to the title suspecting it might be a handbook for ensuring people did what we wanted them to do, regardless. Fortunately, not so. More →

October 20, 2022

The rotting one hit wonders of the workplace

by Mark Eltringham • Comment, Flexible working, Wellbeing

On the 8 December, you’ll be able to get your hands on a new book called Out of the Blue: The inside story of Liz Truss and her explosive rise to power. Or not. At the time of writing, its publication still seems to be going ahead, but I’m not even sure this introduction will be current by the time I press ‘publish’ so I wouldn’t bet on it. I imagine the publishers of the book haven’t given the green light to the printers just yet but nothing a change of title, a hasty rewrite and few extra chapters can’t fix. More →